73 Ofertas de Certified Associate In Project Management en Costa Rica

**We’re hiring!**

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Project Coordinator**

**_Role-Description_**

We need a resource with project coordination experience to assist in the tactical execution of Culture and Tech Partnerships programs.

Day to Day:

- Manage logistics for selected projects including: room reservations, follow up communications, project tracking documentation
- Track, record, and disseminate project meeting minutes to required audience
- Assist with event invite creation, as well as post event tasks including survey creation and management of survey results

**Why Cognizant?**

Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!
Join us now!

BeCognizant #IntuitionEngineered

Are you looking for a role on a team of fun, creative and passionate people who love their jobs and enjoy the freedom to innovate in the workplace?

Summa Linguae Technologies is a language and technology company that provides localization and data solutions. We help global companies make their products and services available in more languages, countries, and cultures across the globe. We have a diverse team of over 250 full-time team members working remotely or from one of our seven global locations—Canada, the USA, Sweden, Denmark, Finland, India, and our company headquarters in Poland.

About the role:

- Support localization production pipeline, making sure there are no blockers.
- Acting as an liaison between internal stakeholders and external vendors.
- Monitor localization production distro list and manage requests from a variety of stakeholders.
- Manage time sensitive and urgent localization tasks.
- Attend morning huddles with technical producers team and understand what is coming down the production pipeline and whether we are ready for the upcoming work.
- Inform external language service providers (vendors) of upcoming work or/and changes.
- Troubleshoot tools/projects in case of issues.
- Intake and process translation requests via JIRA intake.
- Time to time manage localization projects from beginning to end, working closely with language specialists, localization engineers, terminologists, product management and development, internal business partners and external vendors and other departments.
- Analyze project risks, and define/execute mitigation plans as needed
- Set clear expectations with customers, team members, and suppliers. Be 100% accountable, and hold others accountable as well
- Participate in project/client/business partner meetings and conference calls, including project kick-off meetings, weekly, ad-hoc, bug scrubs, troubleshooting, etc. Run post-mortems, while ensuring meetings are recorded and minutes distributed. Follow up and coordinate the delivery of agreed upon action items
- Additional tasks as required based on the evolution of this role
- Document best practices and process improvements

Role requirements:

- have excellent communication skills (written and verbal).
- pay high attention to detail.
- be highly reliable.
- pose sense of urgency. Many requests are very time sensitive.
- have multitasking and prioritization skills.
- ability to learn new processes/tools frequently.
- be proactive and quality-oriented to minimize risks/post-delivery updates.
- be able to follow standardized processes and think outside the box when needed.
- share expertise with content producers and requestors to streamline translation process.
- Summa Linguae Technologies embraces a diverse and inclusive work environment and treats all collaborators with respect and equality. SLT’s culture seeks to create a safe and welcoming space where everyone can come to work as their authentic selves every day. We are committed to keeping diversity and inclusion top of mind in our work, which encourages every collaborator to add value to the organization._

**About the role**:
At this role you will be a Junior Technical Project Coordinator who will be responsible for developing a project management plan associated to various technical migration requirements for various client solutions utilized. The plan will follow a standard project management framework ensuring project timelines are met, issues are appropriately identified and escalated, and providing communication both internally and to the client. The Technical Project Coordinator is an unbiased advocate for client requirements and resources and will be a professional representative at all times in this key relationship role.

**A day in this role**:

- Overall end-to-end Project delivery responsibility.
- Interact and manage internal and external stakeholders, determine project needs and priorities.
- Develop project management plans, lists of activities and tasks, define their interdependencies, manage resource demands, engage, and assign resources to tasks. Align Roles and Responsibilities within project.
- Consolidate all project deliverables including business, technical & infrastructure deliverables, and quality criteria for deliverables assessment.
- Define project scope and follow Change Management process.
- Develop, maintain, publish, and distribute comprehensive project schedule plans internally and with client.
- Create risk management plans, identify, mitigate, and recommend alternatives on handling risks and issues that threaten the successful completion of the project within deadline.
- Share activities and lessons learned across the migration project team.

**The expertise requested**:

- Bachelor’s degree in a related field.
- Minimum 2 - 3 years of experience in an account or project management role involving either large financial institutions or technical account management.
- Works under moderate supervision. Routinely takes accountability for delivery of project of moderate scope and complexity.
- Determine required SME’s/Teams needed to drive conversion activities.
- Strong understanding of operational procedures to guide sales and the client through onboarding requirements.
- Ability to influence various teams to streamline required tasks to meet client timelines.
- Experienced and demonstrated proficiency in credit-decisioning systems and related credit data, attributes, scores and decision engine software.
- Established knowledge of business unit products and operations
- Excellent verbal and written communication and presentation skills
- Experience in using account or project management tools
- Our Core values are focus to inclusion and diversity, all qualified applicants will be considered for employment and will go thru a fair recruitment process regardless of their race, religion, gender identity, sexual orientation, national origin or disability status._

**Your journey with us begin begins here!**

**About Us**:
We show commitment to our investors and stand for solid, long-term growth performance. Founded in Germany in 1987 and in American territory since 2008, GFT expanded globally to over 10,000 experts. And to more than 15 markets to ensure proximity to clients. With new opportunities from Asia to Brazil, the international growth story continues. We are committed to grow tech talents worldwide. Because our team’s strong consulting and development skills across legacy and pioneering technologies, like GreenCoding, underpin success. We maintain a family atmosphere in an inclusive work environment.

**Why Choose GFT?**:

- Competitive Compensation
- Benefits package including comprehensive medical, dental, vision and others
- Company Culture based on our Core Values
- Professional Development Training with Individual Development Plans to map out your career growth
- Opportunity to work in a global environment with diverse teams built with colleagues from around the world
- Opportunity to work with technology industry leaders in the financial services industry
- Opportunity to work for big name clients in capital markets, banking and other industries

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

**Role**:
Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers, our employees and our company. Our PS Project Coordinators lead customers, partners and Splunk teams through the implementation of projects using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to manage a portfolio of light to medium complexity projects and have associate level experience in project management standard processes, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking. Our goal is not only to make our customers successful, but to take your project management abilities to the next level.

**Responsibilities**:

- Responsible for project kickoff and closure activities
- Coordinate with customers for schedule availability and submit resource requests for technical delivery
- Understand customer technical scope and any onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)
- Partner with other PS stakeholders to ensure scope is delivered timely and within budget
- Build and maintain technical project plans outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)
- Provide timely and accurate status updates to all customer, partner and Splunk stakeholders upon request
- Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer
- Maintain and foster Splunk, partner, and customer relationships
- Identify and promote opportunities for Splunk products and services to meet additional customer requirements
- Maintain up-to-date knowledge of Splunk products, industry standard methodologies, and project management skills through continuous learning
- Manage various operational reports to support data hygiene within FinancialForce
- Manage Estimated vs. Actual time delivery through timecard review and reconciliation

**Desired Skills and Experience**:

- 2+ years project management or service delivery management experience in a customer facing role
- Experience leading delivery of customer projects with cross-functional teams using waterfall and agile project delivery methodologies
- Demonstrate the confidence and interpersonal skills needed to conduct effective executive presentations
- Excellent verbal and written communications skills
- Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team
- BA/BS preferred in business management, computer science, computer engineering or equivalent work experience
- Experience working for a software vendor preferred
- Professional Services tools familiarity: Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, Smartsheets

**Shift Schedule(s)**:

- 6:00am CST - 3:00pm CST (AMER East)
- 10:00am CST - 7:00pm CST (AMER West)
- 7:00am CET - 4:00pm CET (EMEA)
- 9:00am CET - 6:00pm CET (EMEA

**Splunk is an Equal Opportunity Employer**

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:
**Base Pay Range**

Costa Rica

Base Pay: CRC 20,000,000.00 - 27,500,000.00 per year

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years, we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**.

**Job Description**:
**Experian Marketing Service’s** mission is to accelerate client success through enabling ecosystems, partnerships, and marketing technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.

As part of the Targeting services team, the Project Management Support plays a key role in the growth of Direct Mail and Digital marketing division. The team goal is to deepen client relationships, create revenue opportunities and build loyalty by adding value through strategy. The Project Management Support will contribute by supporting these goals with actionable data analyses and by being a dependable resource for both internal teams and external clients.

**About us, but we’ll be brief**

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**.

As a leader in consumer data and identity-based marketing solutions, **Experian Marketing Services** is improving the business and consumer experience by offering a complete identity solution. We’re doing so through a clearer view across the digital customer buying journey and with strong acquisitions of leading AdTech and MarTech providers with the most recent being **Tapad**, a leading digital identity resolution provider.

**What you’ll be doing**

Primary responsibilities for this position include but are not limited to:

- Works with client account teams to understand client projects.
- Takes the lead on special projects involving data interpretation and analysis.
- Interpretation of Experian dedicated software for implementation and delivery of results.
- Commitment with Experian Security guidelines in management of clients’ sensitive information.

**Qualifications**:
**What your background looks like**

**Required Skills**:

- 3+ years successful experience managing and analyzing data.
- Strong knowledge Microsoft Office such as Excel (it will be evaluated).
- Salesforce experience is a plus.
- Must be able to analyze data AND present it clearly to stakeholders.
- Ability to think strategically and maintain logical and detailed line of focus.
- Exceptional communication, project management, and prioritization skills.
- Ability to work independently and as a team player.
- Goal-oriented.
- Capacity to manage high complexity and ambiguity

Preferred Skills
- Proficiency in Digital marketing channels.
- Previous basic programing knowledge and or experience.
- Knowledge of the USPS addressing components.

Additional Information
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ _and it ensures that we live what we believe._ll your information will be kept confidential according to EEO guidelines.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

**Not Applicable**

**Qualification**:
Post Graduate (preferably MBA)
- For Philippines Minimum 34 year college degree preferably related to medical field ( as mandated by the project ).
- For NA Graduate/MBA/ MCA/BCA/Btech.

**Responsibility**:
**Business / Customer**:

- Ensure high level of customer satisfaction through seamless delivery.
- Coordinate with the Clients and update the regular workflow/status of deliverables/Dashboards.
- Certify controls laid down by the business to ensure successful audit by client and external party.
- Communicate with the customer on a regular basis to discuss operational issues and Critical to Quality (CTQ) delivery and to build rapport with the customer Monthly/Quarterly Business reviews with the client.
- Manage customer relationships through regular communication with clients.
- Manage and resolve escalations and issues raised by customers.
- Prepare and report process performance metrics to stakeholders.
- Identify better ways to deliver anticipated customer needs or to deliver existing services that target customers value.
- Analyze customer feedback at desired intervals and initiate ways to improve the score.
- Account Mining Proactively identify opportunities for additional business with customer.
- Adopt best practices from other processes/ verticals etc.
- Share value addition and best practices across teams.
- Identify & Optimize key cost drivers.
- Identify opportunities for Growth.
- Participate in management discussions (Governance discussion, Management forums with customer).
- Effective forward planning in terms of process delivery, people & client engagement.
- Manage Service Level Agreements / metrics as agreed upon with the client.

**For Medical Management and Provider Services**:

- Identify and escalate critical issues proactively and also act on those issues accordingly.

**For Claims and RCM**:

- Optimize process performance to create value for customer through optimum use of quality tools.

**For Claims, Provider Services, RCM and Member Services**:

- Deliver on Financial goals for the business - CP.

**For NA**:

- Follows customer profitability practices such as Cost optimization methods, productivity & quality benchmarking, periodic target revision etc.
- Ensure tracking and collating of Quality (internal, external & client facing) data is performed accurately through BPS Quality Report.
- Focused on quality that strives for perfection through Six Sigma, Lean concepts etc.
- Should be able to forecast BCP readiness & work in accordance to manage & document.
- Anticipate issues and needs of the customer related to the project and address them proactively.
- thereby help achieve CSS targets.

**Project / Process**:

- Sponsor/Champion process improvement projects to improve process efficiencies.
- Work with support functions to enable infrastructure support to team and ensure zero downtime.
- Resource utilization and scheduling of end to end work.
- Prepare for infrastructure and other growth related requirements while working with the PMO team.
- Review documentation and knowledge transfer as per the project plan.
- Plan for resources based on volume projection and current available head count and allocate responsibilities.
- Ensure timely forecasting is done to meet the future resourcing requirements.
- Oversee and support the transition of processes to Cognizant.
- Encourage cross functional interaction to be able to solve issues quickly.

**For Provider Services**:

- Adopt and implement organization initiatives like 'Best in Class', Pinnacle, Innovation programs etc.
- Adopt and replicate best practices from other engagements in SBU and organization.
- Update leadership on key risks in the engagement.
- Enable risk assessment and establish mitigation plan.
- Responsible for proactively managing costs to achieve and exceed profitability targets.
- Review process audit findings and take corrective action to prevent negative results.

**For NA**:

- Drive awareness sessions on Innovation & Process Improvement.
- Identify cost optimization opportunities.
- Ensure adherence to Quality norms and processes.
- Perform checks to ensure that the process adheres to the guidelines and market standard prescribed (SOX, etc).
- Adhere to Organizational policies and procedures.
- Share best practices within the SBU and Organization.
- Adopt and implement organization initiatives like 'Best in Class', Pinnacle, Innovation programs etc.
- Update leadership on key risks in the engagement.
- Accountable for Service Delivery of the account.
- Enable risk assessment and establish mitigation plan.
- Responsible for proactively managing costs to achieve and exceed profitability targets.
- Responsible for overall billing and invoicing.
- Review process audit findings and take corrective action to prevent negative results.

**People / Team**:

- Guide and mentor team members and front line managers from a process & technical perspective to ensure delivery of SLAs

**Do you relish the opportunity to drive business-transformation projects that improve process, modernize tools and promote operational-efficiency?**
**Do you like collaborating across teams to deliver success for customers?**
**Join our HR Program Management Team!**
This team enables the Akamai HR organization to achieve its Key objectives by driving strategic process, projects and business transformation programs.
**Partner with the best**
You will manage complex projects that have a direct impact on critical business goals and objectives. You will also lead cross-functional teams and subject matter experts in their development, planning and execution.
As a Senior Program Manager you will be responsible for:
+ Leading multiple concurrent cross-functional projects from inception through to launch and beyond
+ Collaborating with cross-functional teams to clearly articulate the business problem, program scope, key stakeholders and success criteria
+ Building and driving execution against complex & often multi-phased program plans, managing risks, issues and dependencies throughout
+ Defining and executing a Change Management plan to ensure criteria is met and stakeholder adoption is achieved
**Do what you love**
To be successful in this role you will:
+ Have 7 years of relevant experience and a High school / Bachelor's degree or its equivalent
+ Have demonstrated experience in Program and Project Management, leading concurrent complex cross functional projects
+ Have exceptional interpersonal, communication and organizational skills to collaborate effectively within a diverse corporate and client environment
+ Demonstrate the ability to adapt fluidly, solve problems and drive alignment across teams
+ Have experience using project management and collaboration tools, such as Smartsheets, Miro, Confluence and Google Productivity Tools
+ Bring experience in HR and familiarity with Mergers & Acquisitions (M&A) for optimal alignment.
**Work in a way that works for you**
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn ( what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like!
**We power and protect life online, by solving the toughest challenges, together.**
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
**Working for you**
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
+ Your health
+ Your finances
+ Your family
+ Your time at work
+ Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
**About us**
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
**Join us**
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
#LI-Remote

Description
Are you an experienced Program Manager?
Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction and proactively identify and neutralize new and growing fraud threats? Amazon is seeking an experienced Program Manager with strong bias for action, ability to dive deep, and has experience leading multi-organizational initiatives for our global risk team.
Our mission in Buyer Risk Prevention (BRP) is to make Amazon the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.
Key job responsibilities
* Program Management: Lead programs for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
* Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
* Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established time-frames. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
* Reporting: Reporting on progress of multiple projects, KPIs for various Amazon business lines, and providing regular updates to senior management.
* Collaboration: Partners with (advises and supports) the global process owners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- English proficiency.
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Demonstrates ability to understand and discuss technical concepts, manage tradeoffs, and highlight risks appropriately
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult brings together Kyndryl's worldwide IT service delivery capabilities to partner with our client's and support their mission critical operations. Our mission is to leverage Kyndryl's global scale and advanced technology to deliver transformative solutions that are automated, repeatable, and globally integrated. Kyndryl's IT services span across multiple technologies including Cloud, Digital Workplace Services (DWS), Network & Edge, Security, Resiliency, Application, Data & AI, Mainframe and more.
As a **Complex Program Manager,** you'll be working with our new and existing clients to provide end-to-end program management for the transition and transformation of critical technology systems with accountability for the success and performance of the program.
You will work closely with our clients (Senior, Executive, C-suite), internal Kyndryl teams (Account, Consult Practices, Delivery, Sales, Solutioning, Technical Solution Managers and Markets), and Client and Kyndryl Vendors.
Complex Program Management involves managing projects with high levels of uncertainty, ambiguity and interdependencies, requiring proactive strategies to address complexity and increase program success. You will be co-creating and ensuring accurate, high-quality deliverables and responsible and accountable for the integration of multiple teams across Kyndryl for end-to-end implementation of targeted solutions, which may include:
+ **Walk In Take Over (WITO** ) of services from clients or incumbent vendors.
+ **Knowledge Transfer** process and execution.
+ **Hyperscaler Migrations** to public and private clouds.
+ **Network Implementations** - WAN/LAN.
+ **Digital Workplace Services** - Services Desk, deskside/field services, ServiceNow and mobile device management.
+ **Process and Security Standards Documentation/Implementation** - Security compliance and regulation, identify and access Management, client security documentation.
+ **Datacenter/Infrastructure Buildout** - Server, network (WAN/LAN), storage, backup.
+ **Datacenter Consolidation/Migration/Modernization** - Discovery, migration planning, migration execution.
+ **Mainframe migration to zCloud.**
+ **PMO as a Service** .
+ **Infrastructure Management Tools Deployment.**
+ **Disaster Recovery/Service Resiliency** implementations.
+ **Organizational Change Management (OCM).**
**In your role you will specifically be responsible for:**
+ Apply strong project management disciplines in program governance, including stakeholder, issue, risk, financial, and change management.
+ Build and lead highly motivated teams to ensure program delivery meets all commitments. You will need to be approachable, resilient under pressure, provide ongoing coaching and mentoring, and effectively evaluate alternate points of view and trade-offs to find a solution acceptable to all parties.
+ Proactively manage and communicate (i.e. Executive level and C-Suite) the status of the program against program schedule.
+ Support new business opportunities: Work with our Sales Opportunity Owner and solution teams to create the high-level deal strategy/approach and the solution proposal, developing the Statement of Work (SOW) including solution, schedule, risk assessment and cost model.
+ Independently support Kyndryl existing and new logo client solution requests (i.e. Request for Proposal, Request for Service, Request for Information, etc.).
+ Ensure the proposed solution, cost case, and schedule are viable and successfully attainable.
+ Develop and co-create accurate, high-quality engagement/pursuit deliverables, including Request for Proposal responses, cost cases, client oral presentations, program schedules, solution summary documents content for contracts, client dependencies, and solution risks and assumptions.
+ Actively participate in solution reviews, cost case optimization, lessons learned, price release, and commercial reviews.
+ Establish and maintain client relationships with high-level decision makers and become the client's trusted Kyndryl partner for the successful delivery of the program, which is measured by the Net Promoter Score (NPS).
+ Drive programs that add value to our business and our clients, by executing quality programs to scope, schedule, and budget.
+ Effectively articulate the value proposition (concepts, ideas, recommendations, and technical knowledge) to the program stakeholders, including client and Kyndryl executives.
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**To be successful in this role you will have the following skills and expertise:**
+ At least 6+ years of experience in Solutioning, Engagement processes, and leading IT Infrastructure Programs and/or Client relationship management.
+ Bachelor's degree or equivalent.
+ Project Management Professional (PMP)® certification or equivalent.
+ Successful experience as a Program Manager for at least 3 Complex IT Programs.
+ Proven program governance knowledge and experience, including Issue, risk, and escalation management.
+ Excellent C-suite and Executive presentation and communication skills.
+ Process management and continuous improvement experience.
+ Strong leadership and analytical skills.
+ Strong negotiation and stakeholder management skills.
+ Experience with Microsoft Project tool or equivalent.
+ Excellent verbal and written skills in English.
**Preferred experience**
+ PgMP (Program Management Professional) Certification.
+ Experience in managing vendor relationships and contracts.
+ Strong background on Financial Management.
+ Strong analytical mindset with experience in program performance metrics.
+ Familiarity with data visualization tools like Power BI is a plus.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.