5,421 Empleos en Costa Rica

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
As a Research Associate within BCG Vantage's Global Research Organization (GRO) team, you will form an integral part of our Americas GRO team. Through the delivery of secondary research, you will contribute to BCG’s client work and knowledge base by supporting proposals, client cases and business or internal development initiatives.
 
You will clearly synthesize, package, articulate and deliver your findings in a timely and accurate manner and conduct research on commercial, multi-industry and economic topics. Excellent organizational skills are essential for successfully managing a variety and volume of research requests by accurately summarizing data and facts into appropriate and timely output i.e. email, Excel, PowerPoint, Word. Along with supporting research products (i.e. news alerts, company profiles etc.), you will also contribute to knowledge capture and documentation.
 
As part of the Technology, Media, and Telecommunications (TMT) practice area, you will engage with the evolving landscape of telecommunications and enterprise IT solutions. This may include, but is not limited to, topics such as network infrastructure, 5G, datacenters, cloud and edge computing, B2B telco, managed services, hyperscalers, and IT modernization. Your work will support the development of strategies that help clients navigate digital disruption, enhance enterprise offerings, and stay competitive in a rapidly transforming tech ecosystem.
 
YOU'RE GOOD AT:
 
Engaging with customers

* You will thrive learning in a rich, fast paced, deadline driven yet thoughtful environment that is customer focused. Working closely with more senior team members, you will engage with Internal clients daily with the aim to understand, scope and deliver accurate, timely and relevant data and information
Thinking analytically

* You’re an organized thinker who commits to learning research analysis including: methods, databases and tools, synthesis & packaging
Working accurately in a fast paced, deadline focused environment

* You will have strong attention to detail by clarifying request objectives under direct supervision and discussing the most appropriate and timely research approach. You will do this whilst communicating directly with BCG stakeholders to evaluate and recommend the most efficient and successful research strategy per project
Working well independently and in a collaborative team environment

* Working closely with fellow colleagues, you will approach all interactions with the highest level of quality and customer service. You will also guide outsourcing partners in their research analysis and do quality assurance
Seeking professional development

* You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level. Your passion for tech and curiosity to explore digital innovation will help you thrive in this fast-evolving sector.
Communicating with confidence and ease

* You will be a clear and confident communicator, able to deliver messages in a concise manner with a positive disposition and you will help build a loyal customer base for GRO


What You'll Bring

* Undergraduate Degree minimum (strong preference for Engineering and STEM)

* Any of the top universities in the country with strong academic credentials

* 0-2 years relevant working experience

* Exposure to the tech domain by way of prior work experience and/ or related internships is preferable but not mandatory 

* Demonstrated passion for technology, detail-oriented, and strong in execution

* Excellent English; Proficient in Spanish

* Standard working hours: 9 AM – 6 PM (flexibility as needed)



Who You'll Work With
As the Research Associate, you will collaborate with other experts and research specialists of BCG across different regions. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.


Additional info
The Global Research Organization is a dynamic and highly visible team focused on business research and process innovation. The team provides specialist research services for BCG’s ongoing cases and knowledge products/IPs, taking deep pride in delivering rapid and precise results.
 
The team works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.
 
With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.
 
BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

* *Client Focus (Embedded Expertise)*
* Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets

* *Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)*
* Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients

* *Research (Practice Topic and Sector-Aligned Research and Insights)*
* Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
Global IT Quality Assurance Chapter Lead position within BCG's Knowledge and Design portfolio. The role includes development activities in Test Automation, Test Driven Development, Behavior-driven Development, Scrum and other Agile practices. The responsibilities of the individual include enabling efficient processes within the Quality Assurance team of Knowledge and Design portfolio; coding, testing and maintaining software systems, while mentoring and building test capabilities of the Quality Assurance team.
 
You will help validate innovative AI frameworks that enhance knowledge discovery, research, and content synthesis through intuitive and user-friendly interfaces. You’ll focus on testing AI solutions that address specific research use cases by synthesizing expert knowledge, performing autonomous research via agentic workflows, and unlocking non-traditional data types for generative AI use. Your mission is to future-proof our generative AI infrastructure, ensuring its scalability, reusability, and robustness across the enterprise. This role is integral to the Knowledge function at BCG, as it directly impacts how our firm leverages AI to harness and amplify our collective expertise. By building AI agent workflows that tap into diverse and complex data types, you will enable the organization to unlock new levels of insight and efficiency. These frameworks will be critical in supporting BCG’s mission to remain at the forefront of knowledge management, enabling faster, more informed decision-making and driving significant value across the firm.
 
The main responsibilities for this position are to manage/lead testing project(s) independently by leveraging deep understanding of test planning, estimation, management, testing tools and approaches to manage multi-disciplinary projects, manage QA tasks of medium to large scale projects by defining test strategies and providing oversight to the teams on the overall execution. To be successful, this individual must have proven experience in defining test strategies for different engagements involving complex technology and business, and experience of building test assessment strategies for client project requirements. Individual must have experience of managing global projects and stake holders.
 
JOB RESPONSIBILITIES:
 

* Works with QA CoE team on defining the QA framework and its components
* Provides the means and the measures for testing all aspects of the product – both functionally and technically, as well as in terms of usability and user experience – to meet all the requirements of the solution
* Leading the QA team, writes end-to-end test plans (functional and non-functional) and communicates them to the development team, third party vendors, and stakeholders (to the detail appropriate to the audience)
* Leads the QA team in the execution of test plans and manages all activities to ensure all the testing overall objectives (reliability, security, flexibility, scale ability and performance) are met
* Setting up all automated testing necessary for regression testing as appropriate
* Identifying and logging potential quality issues and escalating for resolution to the tech dev. resources
* Logging, isolating, and documenting actions to replicate any issues or bugs discovered during testing
* Tracks and monitors logged issues and bugs to ensure timely resolution
* Confronted with technical challenges to ensure quality, must find creative, economical, and elegant solutions


What You'll Bring

* Bachelor’s degree in related area
* 5-7 years of experience in IT Service Delivery
* 10+ years of experience in software development and quality assurance
* Significant experience holding product development specific QA roles.
* Has knowledge and experience with testing generative AI solutions and agents
* Significant experience with scripting languages (e.g., Python)
* Business intelligence and analytics product experience desirable.
* Experience in different software development models and life cycle, including continuous delivery
* Experience working with end users, IT and vendor.
* Expertise in functional (manual and automated testing) and non-functional testing (automated unit testing; performance, load, and stress testing; and security testing)
* Experience working with QA testing framework and tools (e.g., Playwright, Selenium, Microsoft Coded UI etc.)
* Experience working with ANTS Memory/Performance profiler and Jetbrain Performance Profiler.
* Experience in mobile application development and quality assurance
* Experience in Knowledge Management, generative AI, web application development, UX/UI, and/or API design is a plus.
KEY COMPETENCIES:

* Excellent customer service orientation
* Displays tact, patience and the ability to handle stressful situations
* Ability to communicate effectively (oral & written)
* Ability to develop process documentations, technical manuals and instructions
* Attention to detail, well organized, and able to set priorities
* Ability to respect all BCG information as personal and confidential
* Reliable and cooperative team player; displays consideration and respect for others
* Ability to develop and articulate technical concepts for general use


Who You'll Work With

* Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
* Experience working successfully within a complex matrix structured organization is essential.
* It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

*Locations*: Atlanta | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.


To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.




What You'll Do
Are you passionate about blending creativity with cutting-edge technology to craft unforgettable digital experiences? Join BCG’s Design Studios as a Digital Experience Manager and help shape the future of marketing with the full power of Salesforce Marketing Cloud. In this dynamic role, you’ll design and launch bold, personalized customer journeys that inspire action, build connections, and make a real business impact. From interactive emails and animated content to smart automation and data-driven storytelling, you’ll lead the charge in pushing creative and technical boundaries. If you’re energized by innovation, obsessed with the details, and thrive in a fast-paced, collaborative environment — we’d love to meet you.
 
WHAT YOU’LL DO
 
As a Digital Experience Manager within BCG’s Design Studios, you’ll play a pivotal role in shaping and executing world-class digital marketing experiences primarily using Salesforce Marketing Cloud (SFMC) but also well-versed in Adobe Experience Cloud, Oracle Marketing, HubSpot and others. You will be responsible for the full lifecycle of campaign development — from email design and audience segmentation to journey orchestration and post-campaign analytics — ensuring best-in-class design, execution, and innovation across all digital touchpoints.
In this highly collaborative and technically hands-on role, you will:

* Lead the design, development, and execution of data-driven, multi-channel marketing journeys using Journey Builder and Automation Studio.
* Manage and build within Content Builder, including dynamic content blocks, reusable assets, and responsive templates aligned with design and compliance best practices.
* Oversee audience segmentation, data extensions, and relational data modeling to optimize personalization and targeting.
* Develop and implement advanced personalization and scripting using AMPscript, HTML/CSS, and optionally SQL/SSJS.
* Integrate and automate data workflows via API connections, managing imports, exports, triggered sends, and validation logic.
* Direct the implementation of interactive and innovative email experiences, including scripted behaviors (e.g., cart abandonment profiling), geolocation, video, and other emerging features.
* Conduct extensive QA, UAT, and ensure cross-device/email client rendering compatibility.
* Coordinate with design leads to review and refine email layouts, visual hierarchy, and accessibility standards.
* Develop reporting frameworks, tracking KPIs like engagement, deliverability, and conversion, including UTM validation and journey performance.
* Capable of developing and delivering on CRM strategies
* Work closely with internal and client teams to pause/resume deployments, publish emails, and manage delivery cadences at scale.
* Contribute to Design Studio’s culture of innovation, pushing the boundaries of what’s possible in digital experience design.




What You'll Bring

* 7+ years of hands-on experience with Salesforce Marketing Cloud, including Content Builder, Journey Builder, and Automation Studio.
* Proficiency in email design, responsive coding, and accessibility standards.
* Strong technical fluency with HTML/CSS, and experience with AMPscript, SQL, SSJS, and API integrations.
* Demonstrated ability to lead end-to-end campaign design from strategy through execution and reporting.
* Experience managing email QA, UAT cycles, and delivering cross-browser/device-compatible outputs.
* Strong understanding of subscriber lifecycle, customer data management, and marketing compliance best practices.
* Excellent communication, collaboration, and project management skills, with the ability to clearly convey complex digital strategies to both technical and non-technical stakeholders.
* Creative thinker with a passion for exploring new frontiers in email interactivity, design systems, and personalization frameworks.
* Experience working in a global, fast-paced, design-centric environment preferred.




Who You'll Work With
You will be a core part of Design Studios, BCG’s in-house global creative agency, composed of passionate digital professionals and design strategists. Our studios are dedicated to elevating design as a transformative force — partnering with consulting teams and clients to solve complex business challenges with creative clarity.
You’ll collaborate daily with visual designers, developers, marketing strategists, data specialists, and creative leaders across the globe. Design Studios is a collaborative, cross-functional team where innovation, inspiration, and impact are at the heart of everything we do. Together, we push the boundaries of possibility to deliver bold, human-centered digital experiences that reflect the brand excellence of BCG.




Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

*Locations*: Heredia | Atlanta
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
As a GenAI Creative Manager, you will be the creative and strategic force behind AI-driven brand and video initiatives within the BCG Design Studios—guiding projects from concept through final delivery. You’ll lead and inspire multidisciplinary teams including writers, designers, editors, and producers, while integrating generative AI technologies to transform creative processes and storytelling.You’ll develop and pitch original, AI-assisted concepts, scripts, and storyboards that translate strategic briefs into bold, innovative campaigns. As a fluent user of the latest AI creative tools—such as video synthesis, text-to-image/video generation, and AI editing—you will embed cutting-edge capabilities directly into our workflows.
You’ll also play a key role in capability building:

* Training and upskilling internal Design Studio (DS) teams on generative AI tools and best practices
* Leading workshops and creative training sessions with internal case teams and external clients
* Driving awareness and adoption of emerging AI tools and trends, ensuring the team stays ahead of the curve
In addition to being a strong creative leader, you’re hands-on when needed—jumping in to write copy, shape visual narratives, or direct motion pieces to bring ideas to life. You thrive in high-velocity environments and can shift gears seamlessly between strategic planning, creative execution, and client-facing engagements.You’ll collaborate with internal stakeholders and clients, lead presentations, guide creative reviews, and ensure the highest standards of craft and innovation across all media formats.As an individual contributor, you will work with our consultant teams, leading and overseeing design projects end-to-end by executing complex and ambiguous briefs with minimal direction, translating business language and processes into creative ideas, concepts, and engaging stories to achieve the consulting vision and leverage storytelling in compliance with BCG standards.
 
YOU’RE GOOD AT

* Directing AI-enabled multimedia and video campaigns with compelling narrative structures
* Providing strategic and conceptual leadership across project teams
* Balancing big-picture vision with tactical detail, ensuring consistency and creative integrity
* Developing AI-based tools, workflows, or automation to improve creative output (preferred)
* Staying ahead of emerging AI technologies and integrating them to elevate work
* Inspiring, managing, and mentoring cross-functional creative teams


What You'll Bring

* A bachelor’s degree in Design, Film, Media Arts, or a related creative/technical field
* 8+ years of creative leadership experience, ideally in an agency or media/tech environment
* Proven experience with generative AI tools (e.g., Google Flow, Runway, Flux)
* Demonstrated ability to develop concepts, scripts, and storyboards for video and multimedia
* Familiarity with programming/scripting (e.g., Python, JavaScript) and AI tool-building (a plus)
* Strong client-facing and presentation skills
* Deep understanding of brand storytelling, aesthetics, and design systems
* Experience collaborating with motion designers, editors, and technical producers


Who You'll Work With
As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. GDS comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions.


Additional info
We are Design Studios, an in-house creative agency comprised of cutting-edge professionals creating premium designs. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients’ challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG’s achievements to the next level.As bold design leaders, we are fresh, punchy, and playful, while committed to delivering premium business excellence. We recognize how to transform complex ideas into compelling visual experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language—design.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are
Design Studios (DS) is BCG’s in-house design agency, empowering the firm with exceptional creative capabilities across the globe. We are storytellers, visual strategists, and experience designers who translate complexity into clarity. We believe design is a universal language—a powerful connector between insights and action, between brands and people. 

Our team is global, diverse, and driven by purpose—bringing bold ideas to life and elevating BCG’s work across industries and markets. Whether we’re crafting presentations, launching campaigns, or building immersive digital journeys, we do it with craft, curiosity, and collaboration. 



What You'll Do
As a Creative Hybrid (UI/UX)  in the Design Studios team, you will play a critical role in creating impactful, human-centered digital experiences across a variety of platforms and project types. Combining your strong foundation in UX, visual design, and interaction design with a sharp understanding of business and technology, you will translate complex requirements into thoughtful design solutions. 

  

You will collaborate closely with consultants, developers, and other creatives on multidisciplinary teams. Your work will span across user experience (UX) design, and digital product/service design (prototypes, MVPs, POCs). You’ll contribute to defining design strategies and frameworks, shaping project outcomes, and ensuring a high-quality user experience throughout. As a hybrid designer, you will thrive in ambiguity, adapt quickly, and shift seamlessly between interaction flows, brand visualizations, design systems, and communication pieces. 

  

You’ll be expected to own the end-to-end design process on projects—you’ll lead and manage communications with clients and ensure the outcomes are high quality.  

 

Key responsibilities include:    


* Translating business objectives and user needs into engaging and intuitive digital experiences. 



* Crafting wireframes, user flows, prototypes, interaction patterns, and high-fidelity designs. 



* Producing high-quality visual design assets, including illustrations, iconography, animations, and communication layouts (presentation and storytelling). 



* Conducting and synthesizing user research to inform design decisions. 



* Collaborating with cross-functional teams, including consultants, developers, researchers, and visual designers. 



* Staying up to date with digital and design trends, proactively bringing insights into our work and methods. 


You’re good at

* Applying human-centered design (HCD), design thinking, and UX methodologies to uncover insights and shape solutions. 



* Blending UX thinking with high-end visual design — you know how to make things work and look amazing. 




* Designing for multiple platforms (web, mobile, immersive environments like AR/VR), including knowledge of platform-specific constraints and opportunities. 



* Balancing creative and analytical thinking—able to iterate quickly while grounding design decisions in research and business context. 



* Communicating your design decisions clearly and constructively to stakeholders and team members. 



* Using tools such as Figma, Adobe Creative Suite, Miro, and prototyping platforms. 



* Leveraging Gen Ai tools to your day to day work to look for efficiencies throughout the work process. 





What You'll Bring

*
* You have a bachelor's or similar degree in design or a related field (design school preferred).  



* You have at least six years of experience in a professional services environment, design start-up, or design agency.  



* You have excellent knowledge of the Adobe Creative Suite, Figma, and other common prototyping and digital design tools.  



* You have an excellent grasp of Design Best Practices and an in-depth understanding of UX design principles.  



* You have excellent English language skills.  



* Experience working across geographies and cultures in a matrixed global organization. 





Who You'll Work With
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. 

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. 



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
A *Senior Creative Manager* within our *Design Studios* team is a strategic and visionary leader who brings deep expertise in design, creative storytelling, and team leadership. In this role, you will guide, mentor, and inspire a team of designers in a dynamic and fast-paced environment, ensuring the delivery of impactful, high-quality design solutions.
 
*What You’ll Be Focusing On:*

* *Lead and Inspire* – Serve as a creative thought leader, fostering innovation and excellence within the design team while providing mentorship and professional growth opportunities.
* *Influence Globally as Creative Leader* – Embrace collaboration with colleagues across global hubs, influencing and inspiring consistency in offerings and creative excellence.
* *Build Strong Partnerships* – Collaborate closely with consultant teams, strategists, and creative project leads fostering strong relationships to drive seamless integration of design into broader business initiatives.
* *Drive Strategic Design Solutions* – Partner with consultant teams to translate complex business challenges into compelling creative concepts, ensuring alignment with business objectives and BCG’s brand standards.
* *Oversee End-to-End Execution* – Manage multiple design projects from ideation to execution, navigating ambiguity with confidence and providing strategic guidance throughout the process.
* *Develop Engaging Creative Briefs* – Define project goals, set timelines, and drive execution while maintaining clear communication with internal stakeholders.
* *Champion Storytelling & Visual Communication* – Craft narratives that elevate design solutions, transforming insights into visually compelling and engaging stories.
* *Ensure Excellence in Delivery* – Lead creative reviews, present ideas effectively, and ensure that all design work meets the highest standards of creativity and strategic impact.
*What We’re Looking For:*

* A seasoned design professional with a strong portfolio demonstrating expertise in visual communication, brand storytelling, and strategic design thinking.
* Proven experience leading and managing cross-discipline design teams, with a passion for mentoring and developing creative talent.
* Ability to translate business language into creative concepts, bridging the gap between strategy and design.
* Strong project management skills, with the ability to prioritize, multitask, and deliver in a fast-paced, evolving environment.
* Exceptional communication and presentation skills, with confidence in articulating creative vision to both designers and business stakeholders.
This is a unique opportunity to lead a team of talented designers, push creative boundaries, and drive impactful design solutions at the intersection of business and creativity. If you’re passionate about design leadership and storytelling, we’d love to hear from you!


What You'll Bring

* Educational Background – A bachelor's degree in graphic design, visual communication, advertising, or a related creative field. Candidates with backgrounds in journalism, public relations, marketing, or other relevant disciplines will also be considered if they demonstrate relevant creative expertise.
* Extensive Experience – 8–10 years of proven experience in a creative services environment, design studio, or advertising agency, with a track record of delivering high-impact design solutions.
* Creative Leadership – Strong team management experience, with the ability to mentor, inspire, and develop design professionals across multiple levels.
* Strategic & Conceptual Thinking – Proven ability to translate complex business challenges into compelling visual narratives and creative solutions, ensuring alignment with brand and strategic goals.
* Multimode Production Expertise – Experience in written, visual, and digital production, with a strong understanding of multi-channel storytelling.
* Design & Problem-Solving Skills – Strong conceptual and design abilities, with a passion for elevating creative and technical performance within teams.
* Stakeholder Collaboration – Ability to establish and maintain effective relationships with internal and external stakeholders, including consultant teams, business leaders, and clients.
* Global & Multi-Cultural Experience – Experience working in a multi-cultural, cross-regional environment, effectively navigating diverse teams, cultures, and design perspectives.
* B2B & Business Acumen – Strong understanding of business language and B2B creative strategies, with the ability to bridge the gap between business and design.
* Client Engagement & Presentation Skills – Proven client-facing experience, with exceptional communication, persuasion, and storytelling abilities to present and defend creative concepts.
* Advanced Design Expertise – Deep knowledge of visual organization, composition, typography, hierarchy, and symbolic representation, with the ability to craft meaningful, high-quality designs.
* Language Proficiency – Advanced command of English, with the ability to navigate complex conversations and creative processes fluently.
* Technical Proficiency – Mastery of Adobe Creative Suite and Microsoft Office 365 tools to support creative execution and team collaboration.
* Preferred Qualification – Prior experience working in a multinational company, with a strong understanding of global brand standards, international business environments, and cross-border creative workflows.


Who You'll Work With
A career in design at BCG involves bringing deep strategic, user experience and visual expertise into product development, helping to deliver breakthrough products that engage and inspire. We have extensive knowledge of design thinking and human-centered design, and are fluent in the latest technological innovation.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

*Locations*: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients’ unrivalled experience of exceptional service, value and flexibility is part of our DNA.
As solution architect, you will define and design and validate implementation of technology solutions that optimize our solutions for rapid innovation while also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product teams, enabling them to go faster, safely, and prevent solutions that are hard to change and stifle innovation.
Digital Collaboration is one of our organization’s widest and strategic portfolios. To this effect, you will be challenged to bridge enterprise architecture and engineering, facilitating the design of multiple services, products and solutions within the Digital Collaboration portfolio across our messaging, collaboration, and productivity platforms. You will provide key architecture vision and roadmap direction for our Microsoft 365 and Google Workspace platforms, as well as a wealth of other products in this space, ensuring alignment with enterprise architecture, security, and compliance frameworks.
You will craft AI-led designs, optimizing against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, and enterprise-wide goals (e.g., cloud and API enablement). You will document architecture views, deliver architecture artifacts required by the delivery process, and validate that solutions built are done according to the architectural design. You will propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Finally, you will drive teams to maximize the automation in their deployment pipeline for effective scaling and resiliency.
Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. The same is true for identifying risks within proposed architectures and developing mitigation plans, ensuring that our solutions are scalable and sustainable for operations.
 
YOU’RE GOOD AT

* To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication.
* Verbal and written communication at a business and technical level
* Servicing customers with a strong business orientation and connecting with skilled engineers
* High level of initiative, self-motivation, resourcefulness and collaboration
* Working well independently as well as part of a team
* Building relationships and reliable team player, displaying consideration and respect for others
* Performing successfully in a fast-paced, multi-cultural and service-oriented environment
* Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG’s values and culture
* Exhibiting ownership and accountability for the tasks assigned
* Attention to detail, well organized, and able to set priorities and take decisions
* Being flexible to be available outside of normal business hours for international calls as needed


What You'll Bring
Education and Certifications

* Bachelor’s or greater degree
* 7+ years of experience in IT architecture with 5+ years in workplace or M365-focused domains
* Demonstrated experience in Agile architecture delivery and cross-functional team collaboration
* Certifications preferred:
* Microsoft Certified: M365 Enterprise Administrator Expert
* Azure Solutions Architect or similar
* Security and compliance certifications are a plus
* Familiarity with GDPR, DLP, and data privacy standards
Functional/Technical Skills

* Architecture Assessment, Modeling, Consulting & Review
* Solution Design and Implementation across collaboration and productivity platforms
* Architecture Strategy, Development and Delivery
* Target Conceptual and Logical Architecture design
* IT Risk Management and Governance Principles
* Workplace services expertise, including:
* Email & Messaging: Exchange Online, Outlook, Superhuman
* Chat: Microsoft Teams
* Collaboration & Productivity: SharePoint, OneDrive, Planner and Loop
* Virtual Meetings: Microsoft Teams
* Tools & frameworks: Architecture documentation, RAID logs, M365 and Google Workspace governance and compliance controls
* Strong experience with Greenfield major system builds and Agile delivery methodologies
* Familiarity with Digital Design Principles and modern architecture frameworks
* Familiarity with Generative AI technology (i.e. ChatGPT, Copilot, Claude4Work, Gemini, etc.) and its potential application in collaboration scenarios
Core Professional / Communication Skills

* Business & Consultative Skills to align architecture strategy with business goals
* Critical Thinking and Problem Solving in complex digital workplace ecosystems
* Systems Thinking to connect architecture decisions across domains and platforms
* Prioritization and Managing Expectations in a multi-stakeholder, agile environment
* Stakeholder Management to influence and guide technical and non-technical partners
* Interpersonal & Leadership Skills to lead technical discussions and coach architects


Who You'll Work With
This role will work closely with the engineers, product owners, and other solution/domain architects within the Digital Collaboration Portfolio mostly focused on M365 environment. Additionally, you will partner with our other digital portfolios on major system designs and integrations. You can expect to spend significant time working together with our security and user experience teams on designs to ensure our user obsession comes through in the quality of our designs while simultaneously securing by design. Finally, as part of the architecture guild, you’ll work together with other architects around the world, including solution architects, domain architects, and enterprise architecture.


Additional info
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

* The base salary range for this role is $140,000.00 - $79,333.33

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
 
All of our plans provide best in class coverage:

* Zero dollar ($ ) health insurance premiums for BCG employees, spouses, and children

* Low 10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

* Dental coverage, including up to 5,000 in orthodontia benefits

* Vision insurance with coverage for both glasses and contact lenses annually

* Reimbursement for gym memberships and other fitness activities

* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

* Paid sick time on an as needed basis



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
As a Junior Content Specialist – BCG Vantage, you will play a key role in strengthening BCG’s internal knowledge base by supporting the Content Management (CM) team, with a primary focus on the Principal Investors & Private Equity (PIPE) Practice Area. 
Your work will center on capturing, curating, and maintaining high-quality content that supports knowledge sharing across BCG. This includes engaging with case teams to extract meaningful insights, ensuring content is properly documented and aligned with internal standards, and contributing to special content-related initiatives in partnership with the Content Manager and senior team members. 
Your responsibilities will include engaging with case teams to capture and document high-impact PIPE case work, writing and indexing case descriptions, and uploading materials to BCG’s internal knowledge platform (Navigator). You will identify and sanitize relevant content from internal repositories, ensuring it meets BCG’s quality, branding, and metadata standards. In addition, you will support the regular review and maintenance of PIPE-related content to keep it accurate and accessible, and contribute to special initiatives such as newsletters, case vignettes, and client reference development. Throughout, you will collaborate closely with the Content Manager, senior team members, and Practice Area leadership to align content efforts with evolving knowledge needs and strategic priorities. 
You will work in a fast-paced, learning-oriented environment, collaborating with the CM team and Practice leadership to deliver exceptional service. While this is a non-client-facing role, your work will have a significant impact on the visibility and accessibility of BCG’s intellectual capital. 
Success in this role requires strong problem-solving skills, a proactive and detail-oriented mindset, and the ability to work both independently and as part of a collaborative global team. You’ll grow through on-the-job learning and mentorship in an apprenticeship-based culture. 
BCG’s PIPE Practice serves the world’s largest investment firms across a broad range of asset classes, including Private Equity, Sovereign Wealth Funds, Pension Plans, Family Offices, Hedge Funds, Real Estate & Infrastructure, Venture Capital, and Tech Capital. PIPE work spans a wide variety of industries and functional areas, offering exposure to complex, high-impact, and fast-evolving topics across the investment lifecycle—from transactions and value creation to exit strategy. 
 
YOU'RE GOOD AT

* Capturing and curating content from high-impact PIPE cases in collaboration with case teams, under the guidance of the Content Manager and senior team members 
* Understanding content management concepts and recognizing content management as a specialized area of work 
* Managing stakeholders effectively with a proactive, confident, and solutions-oriented approach 
* Building strong relationships with Practice Area teams and internal collaborators, while providing high-quality support and services 
* Working independently and in a well-organized, self-directed manner with strong prioritization and time management skills 
* Reviewing project objectives with team leads and contributing proactively to planning and execution 
* Identifying, raising, and helping resolve process-related issues as they arise 
* Developing technical and operational expertise relevant to the PIPE Practice Area and staying up to date on emerging trends and best practices 
* Communicating clearly and independently with stakeholders to ensure consistent, high-quality outputs 
* Participating in cross-team projects that foster collaboration and innovation to improve workflows and knowledge products 
* Exploring and leveraging Generative AI tools and content analytics to improve the efficiency and impact of content management work 
* Demonstrating strong problem-solving skills, including the ability to pressure-test solutions and anticipate potential challenges 


What You'll Bring

* Bachelor’s degree with strong academic performance, preferably in Business Administration, Library Sciences, English, or a related research- or analysis-intensive field 
* 0–2 years of relevant work experience or general knowledge in content management and/or research (e.g., in professional services, academia, or government) 
* Strong business knowledge and proficiency with a range of research techniques and approaches 
* Expertise or demonstrated interest in the Principal Investors & Private Equity (PIPE) sector or related topics is an advantage 
* Fluency in English, with excellent business writing and communication skills 
* Outstanding interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders in a global team environment 
* Proven ability to assess content needs and gaps and contribute to the definition of strategic content priorities 
* Familiarity with content analytics and reporting tools is a plus 
* Solid understanding of Generative AI tools and their practical application in day-to-day content management tasks 


Who You'll Work With
The BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage – and advancing our firm’s reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.


To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.




What You'll Do
As Generative AI (GenAI) continues to transform how we capture, organize and deliver content, we are looking for a Content Manager – BCG Vantage with a strong foundation in Generative AI (GenAI) technologies and their application in content strategy. This role supports the Technology, Media & Telecom (TMT) Practice Area and plays a key part in enabling more effective structuring, reuse, and sharing of BCG’s intellectual assets with internal teams. This is a team manager role that involves engaging with TMT Practice Area leadership. The role requires knowledge of the Practice Area, their business offerings, taxonomy and key stakeholders. The role also requires good understanding of content management process - identifying content gaps, managing PA intranet, etc.
The Content Manager role reports to the Content Management Senior Manager – BCG Vantage and to the BCG Vantage Global Business Management Senior Director of the Technology, Media & Telecom Practice Area. This is not a client facing role.BCG collaborates with Technology, Media, and Telecommunications companies to solve problems and pursue new strategies as they continue to shape the future.
For Technology companies, we help them pioneer new business models, enable change within—and through—their organizations, and sustain performance in a competitive market. But we also help them rediscover, and reenergize, their purpose. So, they can create value for shareholders and society alike.
For Media companies, we help them navigate ever changing shifts in consumption patterns and spending. We help media companies develop the pricing and customer acquisition strategies that let clients win with subscription-based models; leveraging AI and advanced analytics to create personalized experiences; and improving operational efficiency, organization design, and customer insight to make a new business model succeed and a successful model even better.
For Telcos, we help them seize new opportunities—and beat back familiar challenges, such as cost, M&A and competition from agile digital players—by focusing on seven key enablers including data-driven customer centricity, beyond-the-core expansion, network excellence, and AI.
 
YOU'RE GOOD AT

* Helps develop overall content strategy for the TMT PA drawing on your knowledge of content management processes and business needs, guided by a strong focus on the application of GenAI
* Plays a crucial role in project management of several PA content related initiatives and special projects and constantly strives for innovating the processes by challenging the status quo.
* Works with PA leadership (LT) to drive content planning needs and help prioritize key tasks pertaining to content availability, dissemination and analytics.
* Shares best practices across topics teams; able to make direct and specific edits to improve content when appropriate
* Ensuring high quality standards in the PA and keeping key content sources up to date and ready for use
* Plays an active role in recruitment according to business needs
* Provides day-to-day apprenticeship & coaching for junior staff and assists in long term professional development and performance evaluation
* Capacity management within the team based on the business needs




What You'll Bring

* 7+ years of experience demonstrating advanced knowledge and content mgmt.
* Bachelor’s degree required, advanced degree preferred, with demonstrated high academic achievement, preferably in Information Management, Business Administration or a related topic to Technology, Media, and Telecommunications (TMT). Other advanced degrees are accepted as well.
* Knowledge and familiarity with relevant topics/ sub-topics such as Semiconductors, IT Services, Network & Infrastructure, Media players, etc.
* Strong understanding of the consulting space and knowledge services and management processes in consulting firms
* Ability to drive business processes with a diverse and global set of senior stakeholders
* Sound business acumen; advanced content management capabilities with well-developed techniques and approaches
* Understanding of GenAI tools, with the ability to apply them to day-to-day work
* Fluency in English; other languages requested in certain locations
* Outstanding interpersonal and communication skills to interact with stakeholders while working in a global collaborative team environment




Who You'll Work With
BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage – and advancing our firm’s reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.




Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.