3 Ofertas de Accenture en Costa Rica
Finance Business Consulting Partner
Hoy
Trabajo visto
Descripción Del Trabajo
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
At Roche, we are driven by a bold mission to shape a healthier future by innovating to enhance science and ensure equitable access to healthcare. Together, we are creating a world where people have more time with their loved ones.
To support this mission, we are seeking a
Finance Business Consulting Partner
to strengthen our RSS Performance Management team. Based in San Jose and reporting to the Head of RSS Performance Management in Basel, you will play a key role in driving financial insights, operational excellence, and impactful business decisions.
Key Responsibilities
As a strategic partner, you will:
- Collaborate with RSS unit leaders to anticipate strategic and operational needs, analyze costs, and drive efficiencies through ongoing initiatives
- Deliver financial reporting, analysis, and modeling to provide data-driven insights and forward-looking recommendations
- Support planning, financial forecasts, resource allocation, and performance tracking, offering actionable insights and guidance
- Empower decision-making by balancing performance monitoring with influencing business priorities and leveraging data effectively
Who You Are
You are a finance professional with:
- 5 to 8+ years of experience in a global finance environment and proven business partner expertise
- BA/BS in Finance or Accounting; CPA or MBA preferred
- Strong analytical skills, business modeling experience, and a proactive, forward-looking mindset
- Proficiency in financial systems (SAP, Business Warehouse, Advanced Excel and gSuite tools)
- Exceptional communication, stakeholder management, and the ability to influence and lead complex topics in an agile setting
- An entrepreneurial spirit that thrives on accountability and prioritization in a global, fast-paced environment
Why Join Us?
At Roche, we go beyond offering a job, we provide a dynamic, people-first environment:
- Professional Growth: Access abundant learning resources (e.g., language courses, leadership training, and international mobility opportunities) to continuously advance
- Flexible Working Culture: Achieve work-life balance with hybrid work arrangements (two days/week in the office, on average)
- Diverse Global Community: Thrive in an inclusive, collaborative culture where your voice matters
Join Roche as a
Finance Business Consulting Partner
and be part of an extraordinary team that is paving the way for a brighter healthcare future, one insight at a time
Relocation benefits are not available for this job posting.
Who we are
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
Sr Mgr, Management Consulting
Hoy
Trabajo visto
Descripción Del Trabajo
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking an experienced and dynamic Senior Manager to lead our Customer Success Management (CSM) Hub in Costa Rica. This role is pivotal in ensuring the success and career growth of our CSMs while building scalable processes and aligning resource allocation to meet new demand.
Key Responsibilities:
Process Creation & Team Building:
Lead the design and implementation of robust processes for the CSM Hub, including establishing best practices, documenting workflows, and fostering consistent team development.
Monitoring KPIs & Performance:
Oversee key performance indicators for the team, ensuring all customer success metrics are met and providing regular updates to senior leadership.
Career Progression & Mentorship:
Act as a mentor and career coach for CSMs, supporting their professional growth and providing clear pathways for advancement within the organization.
Demand Intake & Resource Alignment:
Manage the intake of new customer accounts by evaluating resource needs and aligning team capacity to ensure smooth integration and support.
Standard Senior Manager Responsibilities:
In addition to these specialized tasks, you will handle typical senior management duties such as strategic planning, stakeholder communication, and cross-functional collaboration.
Qualifications
- Experience in Customer Success combined with robust leadership experience.
- Great communication style is a must, as you'll be regularly engaging with both your team and senior stakeholders.
- Proven track record in building and optimizing processes and workflows.
- Strong skills in KPI monitoring and team performance management.
- Ability to manage resource allocation and demand intake effectively to meet new business needs.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Sr Mgr, Management Consulting
Publicado hace 10 días
Trabajo visto
Descripción Del Trabajo
We are seeking an experienced and dynamic Senior Manager to lead our Customer Success Management (CSM) Hub in Costa Rica. This role is pivotal in ensuring the success and career growth of our CSMs while building scalable processes and aligning resource allocation to meet new demand.
_Key Responsibilities:_
**Process Creation & Team Building:**
Lead the design and implementation of robust processes for the CSM Hub, including establishing best practices, documenting workflows, and fostering consistent team development.
**Monitoring KPIs & Performance:**
Oversee key performance indicators for the team, ensuring all customer success metrics are met and providing regular updates to senior leadership.
**Career Progression & Mentorship:**
Act as a mentor and career coach for CSMs, supporting their professional growth and providing clear pathways for advancement within the organization.
**Demand Intake & Resource Alignment:**
Manage the intake of new customer accounts by evaluating resource needs and aligning team capacity to ensure smooth integration and support.
**Standard Senior Manager Responsibilities:**
In addition to these specialized tasks, you will handle typical senior management duties such as strategic planning, stakeholder communication, and cross-functional collaboration.
+ Experience in Customer Success combined with robust leadership experience.
+ Great communication style is a must, as you'll be regularly engaging with both your team and senior stakeholders.
+ Proven track record in building and optimizing processes and workflows.
+ Strong skills in KPI monitoring and team performance management.
+ Ability to manage resource allocation and demand intake effectively to meet new business needs.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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