66 Ofertas de Agente de Telemarketing en Costa Rica
Call Center Agent
Hoy
Trabajo visto
Descripción Del Trabajo
Join a Team That's Passionate About Making Lives Better
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results
As a Call Center Agent, you will:
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
What You'll Do:
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information.
Negotiate payment terms/arrangements if applicable.
Review account status/information thoroughly to understand the customer's inquiry/need.
Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Other duties as assigned
What We're Looking For:
Requirement
For on-site positions: Candidates must reside within a 20-kilometer radius of the office location.
Experience
Previous experience in Call Center is preferred but not required.
Education
Successful completion of high school education is preferred but not required.
Skills & Abilities:
Excellent Communication Skills: You should be able to speak clearly, listen actively, and communicate effectively both verbally and in writing. Candidates should have a level of English proficiency equivalent to CEFR B2, or achieve a score of 85% or higher in an English proficiency test.
Positive Attitude: A friendly, enthusiastic, and approachable demeanor that makes customers feel comfortable.
Problem-Solving Abilities: The ability to quickly analyze a situation and find a solution to meet customer needs.
Attention to Detail: Ensure accurate data entry and follow-up on all customer interactions.
Adaptability: Able to adjust to new systems, processes, and customer needs.
Team Player: A collaborative spirit who enjoys working with others to achieve common goals.
Tech-Savvy: Comfortable using customer service platforms, CRM systems, and other software tools.
Willingness to Learn: Open to ongoing training and development to grow in the role and with the company.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives
Get to Know Us Better
Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives
Call Center Representative
Hoy
Trabajo visto
Descripción Del Trabajo
Loan Officer
Service First
is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement.
While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture – all to attain corporate performance objectives as our partners trusted advisor and preferred business partner.
Responsibilities:
- As a Loan Officer, you will be helping to create and process new loans. It involves various steps, starting from the initial application.
- Provide a pre-qualified amount to the customer.
- Once complete, send the application to the underwriter department for final approval.
- To reach the daily, weekly, or monthly KPIs
- Loan officers should be able to explain financial concepts clearly, provide guidance, and address customer concerns in a professional and customer-centric manner.
- Learn and stay up to date with lending regulations in the US.
NOTE: Loan Officer will not be the one to approve the loan application. The approval comes from the pre-underwriting team.
Basic Qualifications
- At least Senior high school graduate.
- Previous sales or telemarketing experience is a big plus. This includes any experience delivering rebuttals or objection-handling statements.
- Schedule flexibility.
- Strong communication skills, both verbal and written, are essential for effectively interacting with customers, colleagues, and other stakeholders.
- To be comfortable taking inbound and making outbound calls.
- Computer proficiency, loan officers must be familiar with and comfortable using loan origination software.
Preferred Qualifications:
Have at least 2 years of experience in Loan processing and lending quote and quote.
· Have experience on sales and up sales that allow the candidate to reach out daily, weekly and monthly goals.
· B2+ English level
· Finance/accounting or banking experience.
Service First
is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
Telefonista - Call Center
Hoy
Trabajo visto
Descripción Del Trabajo
Reto Del Puesto
Apoyar, coordinar y liderar las estrategias comerciales enfocadas a la atracción de prospectos por medio del Call Center
Requisitos
Bachillerato en Educación Media.
Experiencia en ventas de productos intangibles (bancarios, funerarios, telecomunicaciones).
Excel básico.
Manejo de CRM (plus).
Disponibilidad inmediata.
Trabajo 100% presencial.
Jornada laboral 48 horas a la semana.
Lunes a viernes: 8:00 am a 6:00 pm y/o 9:00 am a 7:00 pm, sábados 8:00 am a 12:00pm.
Se trabajan feriados.
Call Center Agent
Hoy
Trabajo visto
Descripción Del Trabajo
Join a Team That's Passionate About Making Lives Better
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results
As a Call Center Agent, you will:
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
What You'll Do:
- Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer's inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
- Other duties as assigned
What We're Looking For:
Requirement
- For on-site positions:
Candidates must reside within a 20-kilometer radius of the office location.
Experience
- Previous experience in Call Center is preferred but not required.
Education
- Successful completion of high school education is preferred but not required.
Skills & Abilities:
- Excellent Communication Skills: You should be able to speak clearly, listen actively, and communicate effectively both verbally and in writing.
Candidates should have a level of English proficiency equivalent to CEFR B2, or achieve a score of 85% or higher in an English proficiency test. - Positive Attitude: A friendly, enthusiastic, and approachable demeanor that makes customers feel comfortable.
- Problem-Solving Abilities: The ability to quickly analyze a situation and find a solution to meet customer needs.
- Attention to Detail: Ensure accurate data entry and follow-up on all customer interactions.
- Adaptability: Able to adjust to new systems, processes, and customer needs.
- Team Player: A collaborative spirit who enjoys working with others to achieve common goals.
- Tech-Savvy: Comfortable using customer service platforms, CRM systems, and other software tools.
- Willingness to Learn: Open to ongoing training and development to grow in the role and with the company.
Why Join Us?
- Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
- Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
- Fun Workplace: Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
- Rewarding Work: Help businesses grow while making a real difference in people's lives
Get to Know Us Better Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work
Twitter & Instagram: bgocareers
Facebook:
Bill Gosling Outsourcing
LinkedIn:
Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives
Call Center Agent
Hoy
Trabajo visto
Descripción Del Trabajo
Join a Team That's Passionate About Making Lives Better
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results
As a Call Center Agent, you will:
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
What You'll Do:
- Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer's inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
- Other duties as assigned
What We're Looking For:
Requirement
- Full availability for afternoon and evening shifts, starting from 1:00 PM onwards.
Experience
- Previous experience in Call Center is preferred but not required.
Education
- Successful completion of high school education is preferred but not required.
Skills & Abilities:
- Excellent Communication Skills: You should be able to speak clearly, listen actively, and communicate effectively both verbally and in writing. Candidates should have a level of English proficiency equivalent to CEFR B2, or achieve a score of 85% or higher in an English proficiency test.
- Positive Attitude: A friendly, enthusiastic, and approachable demeanor that makes customers feel comfortable.
- Problem-Solving Abilities: The ability to quickly analyze a situation and find a solution to meet customer needs.
- Attention to Detail: Ensure accurate data entry and follow-up on all customer interactions.
- Adaptability: Able to adjust to new systems, processes, and customer needs.
- Team Player: A collaborative spirit who enjoys working with others to achieve common goals.
- Tech-Savvy: Comfortable using customer service platforms, CRM systems, and other software tools.
- Willingness to Learn: Open to ongoing training and development to grow in the role and with the company.
Why Join Us?
- Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
- Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
- Fun Workplace: Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
- Rewarding Work: Help businesses grow while making a real difference in people's lives
Get to Know Us Better Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives
Call Center Agent

Publicado hace 16 días
Trabajo visto
Descripción Del Trabajo
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of .
+ Transportation, cafeteria, health insurance, Association, EAP program.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works in Aerocentro, Alajuela location in the Division of CRM, Cardiac Rhythm Technologies.
As Telecommunication Specialist I, you'll have the chance to work in a Contact Center environment under close and direct supervision on defined work assignments while following established procedures. Provides answering services and provides paging services for Abbott Sales Representatives, physicians and hospital personnel.
**What You'll Do**
+ Answers calls from hospital's staff when a patient presents in an emergency room indicating they have an Abbott implanted pacer or defibrillator
+ Pulls up patient tracking information for a given device and takes down all contact information for the calling hospital (facility name, city, state, zip, phone, and location in the emergency room)
+ Determine the specific Sales Representative that covers the hospital or the city/state and sends a text message with all the case information to that Sales Representative
+ Perform outbound calls to Sales Representatives to confirm receipt of case information
+ Triage calls, following approved troubleshooting procedures, and seeks guidance from other personnel for further assistance when appropriate
**Shift Adm (Monday to Friday from 9am to 6pm)**
**Experience and required qualifications**
+ High School Bachelor Degree
+ One year of experience in a customer service, product support, IT, telecommunications, or related role.
+ Must have knowledge of computer systems including Word, Power Point, Excel, and Outlook.
+ Fully Bilingual (English and Spanish)
**Preferred Qualifications**
+ Experience in the biotech, bio-instruments or medical devices industries
+ Experience working in a broader enterprise/cross-division business unit model preferred.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Agentes de Call Center
Hoy
Trabajo visto
Descripción Del Trabajo
Contamos con 100 plazas Disponibles para Costa Rica
Requisitos Indispensables:
Bachillerato en educación media.
6 meses de experiencia en atención telefónica o call center.
Si no cuentas con experiencia, puedes aplicar con el titulo de un CTP de ejecutivo para Centros de Servicio o Ejecutivo Comercial de Servicio al Cliente.
Deseable inglés avanzado.
Enviar CV al correo con el asunto: Postulación Anuncio en Redes
La información proveída será utilizada por NETCOM para asuntos estrictamente relacionados con las distintas etapas de nuestro proceso de atracción y selección en conformidad con la Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales, Ley N°8968.
plazasdisponiblesOfertaLaboral
TrabajosEnCR
CostaRicaTrabajos
OportunidadLaboral
NETCOM
NETCOMCR
SomosNETCOM
Sé el primero en saberlo
Acerca de lo último Agente de telemarketing Empleos en Costa Rica !
Call Center Operations Manager
Hoy
Trabajo visto
Descripción Del Trabajo
Join a Team That's Passionate About Making Lives Better
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results
The Operations Manager is responsible for the overall performance and budget of their multiple client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
What You'll Do:
The Operations Manager is responsible for the overall performance and budget of their multiple client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
- Work with the President and senior management to ensure the Company vision and core values are integrated into our operational strategies.
- Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded
- Understand Client SLAs and contractual requirements to ensure we met objectives
- Manage all inventory in line with company requirements
- Ensure that all necessary facilities and/or tools are available for use by employees
- Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate
- Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated
- Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
- Manage all client reporting and internal reporting and billing requirements in a timely manner
- Performance manage direct reports and overall team to ensure we grow and develop our talent
- Develop strategies to enhance productivity or improve processes and procedures
- Prepare monthly forecasts, revenue and expenses for portfolios
- Motivate staff through established incentive programs or ad hoc contests
- Establish work schedules to meet Company and client requirements
- Champion company core values and other company programs to engage and motivate our employees
- Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines – Minimum of 2 years post-secondary or equivalent is required
Costa Rica – No Minimum requirement
United Kingdom – No Minimum requirement
T rinida d & Tobago – Minimum 3 CSEC passes
English is compulsory in all locations
Experience
2 years' experience in an Managing Coach role or equivalent external experience
Certificates/Licenses:
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required
What We're Looking For:
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.
Why Join Us?
- Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
- Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
- Fun Workplace: Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
- Rewarding Work: Help businesses grow while making a real difference in people's lives
Get to Know Us Better Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website –
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives
Operado del Call Center
Hoy
Trabajo visto
Descripción Del Trabajo
Responsabilidades:
- Gestión de llamadas entrantes y salientes.
- Asesoramiento a clientes sobre los servicios de la empresa.
- Cumplimiento de objetivos de productividad.
Requisitos:
- Alto nivel de español.
- Habilidades comunicativas, responsabilidad y orientación a resultados.
- Se valorará experiencia en atención al cliente.
Condiciones
- Horario de trabajo (posibilidad de trabajo remoto) – 12 horas. 2 días laborables, 2 días libres.
- Salario competitivo.
- Equipo amigable y oportunidades de crecimiento profesional.
Tipo de puesto: Tiempo completo, Freelance
Seasonal Call Center Rep
Hoy
Trabajo visto
Descripción Del Trabajo
We are hiring new
Seasonal
Call Center Representatives
This is a
temporary
position with a flexible schedule,
from late October to late December, with the potential of becoming a permanent position based on performance and needs.
Employees need to be able to work
between 20-29 hours per week
, during low season.
During peak, there could be an option to extend the number of working hours.
Position Purpose:
Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.
We offer:
- Extraordinary employee experience
- Flexible schedule
- Remote first = Work from home anywhere in Costa Rica (we provide all the required equipment)
- L.L.Bean employee discount
- Company doctor
- Employee Assistance Program (EAP)
About you:
- English Level: C1 (advanced verbal and written)
- Strong listening skills
- Customer Service oriented (respectful, friendly, proactive, courteous, etc.)
- High attention to detail
- Ability to make decisions quickly
- No specific career is required
- No experience required (Call Center experience is a plus)
About the role:
- Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
- Our Call Center Representatives are the first point of contact for customers' product concerns.
- Engages with customers and is always ready to offer information on merchandise and services.
This is a CR-based position. To be considered, please be aware that
you must be currently authorized to work in Costa Rica
.