72 Ofertas de Amazon en Costa Rica
Sr. Associate, Marketing, Amazon Fresh
San Jose, Heredia
Amzn Support Srvcs Costa Rica
Hoy
Trabajo visto
Descripción Del Trabajo
Excellent oral and written communication skills.
- +12 months of merchant-service experience or customer-service experience.
- Proven success in establishing a task routine and identifying opportunities for simplification.
- Schedule and work from home flexibility.
- Demonstrated success working in a metrics driven environment.
- Ability to use metrics to identify root cause issues and solve for them.
- Proficiency in use of a desktop computer system, including Windows OS, Microsoft Outlook, and Internet Explorer, as well as excellent typing skills and intermediate familiarity with MS office tools (Word, OneNote, and PowerPoint).
- Intermediate Excel skills.
- High-School Diploma.
Job summary
The Ultra-Fast-Fresh Support team’s primary role is to support the Amazon US Grocery Delivery business - and it’s different verticals such as vendor, instock and marketing managers as well as distribution, selection and pricing teams in who are based in the US which have a direct impact on customer experience.
You will have the opportunity contribute to one or more of the key processes within the team, such as (but not limited to):
- Responsible for updating on-site content and merchandising across Amazon Fresh
- Leverage data to determine campaign impact, analyze results, and optimize programs to support broader business goals
- Reduce defects during order process through audits
- Schedule marketing campaigns
- Monitor and execute price changes in systems in line with Retail seller of record recommendations
- Monitor a ticketing queue to comply with the Service Level Agreements (SLAs)
The individual is expected to perform these tasks through the implementation of Standard Operating Procedures and following the Quality Standard Guidelines of the team.
In your day-to-day job you will be required to:
- Demonstrate expertise in handling end-to-end processes and related tools in order to achieve business goals and ensure the given SLAs are met per quality standards
- Perform root cause analysis, researching for missing information, finding the main errors and solving them
- Monitor individual KPIs (productivity, quality, utilization, etc), create reports, escalate and dive deep on deviationsImportant information: This is not a virtual position. This position requires flexible schedule working between the office and home.
- Demonstrated ability to analyze problems logically.
- Self-disciplined, diligent, proactive, and detail-oriented.
- Good time management and organizational skills.
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
- Ability to determine situational needs and provide appropriate solutions.
- Demonstrated ability to learn and multi-task.
- +12 months of merchant-service experience or customer-service experience.
- Proven success in establishing a task routine and identifying opportunities for simplification.
- Schedule and work from home flexibility.
- Demonstrated success working in a metrics driven environment.
- Ability to use metrics to identify root cause issues and solve for them.
- Proficiency in use of a desktop computer system, including Windows OS, Microsoft Outlook, and Internet Explorer, as well as excellent typing skills and intermediate familiarity with MS office tools (Word, OneNote, and PowerPoint).
- Intermediate Excel skills.
- High-School Diploma.
Job summary
The Ultra-Fast-Fresh Support team’s primary role is to support the Amazon US Grocery Delivery business - and it’s different verticals such as vendor, instock and marketing managers as well as distribution, selection and pricing teams in who are based in the US which have a direct impact on customer experience.
You will have the opportunity contribute to one or more of the key processes within the team, such as (but not limited to):
- Responsible for updating on-site content and merchandising across Amazon Fresh
- Leverage data to determine campaign impact, analyze results, and optimize programs to support broader business goals
- Reduce defects during order process through audits
- Schedule marketing campaigns
- Monitor and execute price changes in systems in line with Retail seller of record recommendations
- Monitor a ticketing queue to comply with the Service Level Agreements (SLAs)
The individual is expected to perform these tasks through the implementation of Standard Operating Procedures and following the Quality Standard Guidelines of the team.
In your day-to-day job you will be required to:
- Demonstrate expertise in handling end-to-end processes and related tools in order to achieve business goals and ensure the given SLAs are met per quality standards
- Perform root cause analysis, researching for missing information, finding the main errors and solving them
- Monitor individual KPIs (productivity, quality, utilization, etc), create reports, escalate and dive deep on deviationsImportant information: This is not a virtual position. This position requires flexible schedule working between the office and home.
- Demonstrated ability to analyze problems logically.
- Self-disciplined, diligent, proactive, and detail-oriented.
- Good time management and organizational skills.
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
- Ability to determine situational needs and provide appropriate solutions.
- Demonstrated ability to learn and multi-task.
Lo sentimos, este trabajo no está disponible en su región
0
Systems Development Engineer, Amazon Enterprise Engineering
San Jose, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
We are looking for an entry-level Systems Development Engineer with a foundation in designing and supporting infrastructure solutions. You will be responsible for implementing and maintaining smaller or stand-alone components that support Amazonians.
Who are you? You have a basic understanding of computing solutions and are eager to learn more. You're starting your journey in systems development or equivalent technical role, and are excited to implement automated solutions across applications and systems. You enjoy writing code and creating tools to solve problems. You're passionate about learning and growing. You understand that different people have different needs to be productive, and are learning how to develop solutions that help others. You have enthusiasm for learning about cloud computing systems and supporting a diverse set of customers.
You're beginning your journey as an Amazonian.
The focus for this role is maintaining and enhancing components of extensible services used across Amazon. These systems leverage server-less systems such as DynamoDB, Lambda, Secrets Manager, API Gateway, among others.
Systems Development Engineers: Systems Development Engineers at Amazon is a unique role which organically emerged as the company evolved. Inspiration for the Systems Development Engineer came from Systems Engineers who "built" unique technology to solve business and customer problems.
Systems Development Engineers perform traditional Systems Engineering and writes or develops scripts, applications, or mechanisms to manage infrastructure. This role was created for the "builder" population of Systems Engineers who go beyond using basic tools and GUIs to implement infrastructure as code and even server-less systems.
Enterprise Engineering: Enterprise Engineering owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, communicate with one another, and collaborate with customers.
Enterprise Engineering builds services ranging from network access to customer-facing software to meet the needs of our number one customer: Amazon. All Amazonians and variable staff rely on our products at all Amazon Corporate, Customer Service, Fulfillment, Retail, and affiliate sites across the globe.
Amazon is a unique organization, and this is an entry-level position with great growth potential. We'll give you the opportunity to learn and make a difference to our business. We're looking for a promising professional ready to develop outstanding technical skills, with the opportunity to realize Amazon's motto: "Work Hard. Have Fun. Make History."
This role requires scheduled after hours paging for high-severity events related to all of the team's services and systems. Paging availability is required for after-hours weekday, weekend and holiday coverage. The pager rotates throughout the team to balance the load.
Basic Qualifications
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
Preferred Qualifications
- Experience with CI/CD pipelines build processes
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We are looking for an entry-level Systems Development Engineer with a foundation in designing and supporting infrastructure solutions. You will be responsible for implementing and maintaining smaller or stand-alone components that support Amazonians.
Who are you? You have a basic understanding of computing solutions and are eager to learn more. You're starting your journey in systems development or equivalent technical role, and are excited to implement automated solutions across applications and systems. You enjoy writing code and creating tools to solve problems. You're passionate about learning and growing. You understand that different people have different needs to be productive, and are learning how to develop solutions that help others. You have enthusiasm for learning about cloud computing systems and supporting a diverse set of customers.
You're beginning your journey as an Amazonian.
The focus for this role is maintaining and enhancing components of extensible services used across Amazon. These systems leverage server-less systems such as DynamoDB, Lambda, Secrets Manager, API Gateway, among others.
Systems Development Engineers: Systems Development Engineers at Amazon is a unique role which organically emerged as the company evolved. Inspiration for the Systems Development Engineer came from Systems Engineers who "built" unique technology to solve business and customer problems.
Systems Development Engineers perform traditional Systems Engineering and writes or develops scripts, applications, or mechanisms to manage infrastructure. This role was created for the "builder" population of Systems Engineers who go beyond using basic tools and GUIs to implement infrastructure as code and even server-less systems.
Enterprise Engineering: Enterprise Engineering owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, communicate with one another, and collaborate with customers.
Enterprise Engineering builds services ranging from network access to customer-facing software to meet the needs of our number one customer: Amazon. All Amazonians and variable staff rely on our products at all Amazon Corporate, Customer Service, Fulfillment, Retail, and affiliate sites across the globe.
Amazon is a unique organization, and this is an entry-level position with great growth potential. We'll give you the opportunity to learn and make a difference to our business. We're looking for a promising professional ready to develop outstanding technical skills, with the opportunity to realize Amazon's motto: "Work Hard. Have Fun. Make History."
This role requires scheduled after hours paging for high-severity events related to all of the team's services and systems. Paging availability is required for after-hours weekday, weekend and holiday coverage. The pager rotates throughout the team to balance the load.
Basic Qualifications
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
Preferred Qualifications
- Experience with CI/CD pipelines build processes
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
1
Account Representative , Amazon Business Seller Assist
San Jose, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? Are you ready to help unlock a $2 trillion (yes trillion) business opportunity for Amazon? We may have a role for you.
The Amazon Business (AB) Seller team is driving the next wave of growth for our Business Customers' purchasing needs, by innovating across a broad spectrum of functions including expanding our selection, offering everyday low prices, improving the world-class delivery, and providing exceptional convenience. We are disrupting the status quo by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).
In this role you will be working with Sellers to broaden our selection of items in the AB marketplace. Focusing on the depth and breadth of selection you will work with a moderate volume of AB Sellers to drive the business forward and maximize each opportunity. As a valued contributor and business owner, the expectation is you handle each account with care and consideration. You make the right decisions in a timely manner and utilize the resources you have around you as an Amazonian.
Key job responsibilities
Meet or exceed team quotas, revenue targets, feature adoption goals, and operational metrics
Develop and execute cross-functional concepts for major new Go To Market (GTM) capabilities, such as in pricing, leveraging Seller supply chain capabilities, or major seller partnerships, and work cross-functionally to implement these breakthrough ideas
Work with category, product, marketing, operations, and lead generation teams to optimize new B2B seller recruitment and existing seller performance improvement
Utilize CRM tools such as Salesforce and business intelligence dashboards to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals
Basic Qualifications
- 2+ years sales experience
- Proficiency on English Language (Written and spoken)
- Proven experience owning and building a plan for success
- Experience on leading customer engagements via consultative and solution based selling
Preferred Qualifications
- BA/BS degree preferred.
- 2+ years of successful business-to-business (B2B) sales and management experience
- Proven ability to execute and exceed on all core goals and secondary KPI's
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? Are you ready to help unlock a $2 trillion (yes trillion) business opportunity for Amazon? We may have a role for you.
The Amazon Business (AB) Seller team is driving the next wave of growth for our Business Customers' purchasing needs, by innovating across a broad spectrum of functions including expanding our selection, offering everyday low prices, improving the world-class delivery, and providing exceptional convenience. We are disrupting the status quo by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).
In this role you will be working with Sellers to broaden our selection of items in the AB marketplace. Focusing on the depth and breadth of selection you will work with a moderate volume of AB Sellers to drive the business forward and maximize each opportunity. As a valued contributor and business owner, the expectation is you handle each account with care and consideration. You make the right decisions in a timely manner and utilize the resources you have around you as an Amazonian.
Key job responsibilities
Meet or exceed team quotas, revenue targets, feature adoption goals, and operational metrics
Develop and execute cross-functional concepts for major new Go To Market (GTM) capabilities, such as in pricing, leveraging Seller supply chain capabilities, or major seller partnerships, and work cross-functionally to implement these breakthrough ideas
Work with category, product, marketing, operations, and lead generation teams to optimize new B2B seller recruitment and existing seller performance improvement
Utilize CRM tools such as Salesforce and business intelligence dashboards to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals
Basic Qualifications
- 2+ years sales experience
- Proficiency on English Language (Written and spoken)
- Proven experience owning and building a plan for success
- Experience on leading customer engagements via consultative and solution based selling
Preferred Qualifications
- BA/BS degree preferred.
- 2+ years of successful business-to-business (B2B) sales and management experience
- Proven ability to execute and exceed on all core goals and secondary KPI's
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
2
Data Associate Portuguese, Amazon Data Services
San Jose, Heredia
Amzn Support Srvcs Costa Rica
Hoy
Trabajo visto
Descripción Del Trabajo
High School or Equivalent diploma
- Be active in an English/Portuguese organization within Amazon
- Proficiency in English & Portuguese grammar and spelling.
- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English & Portuguese.
- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools.
Job summary
Do you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modeling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.
Come build the future of voice recognition for Alexa with us.
We are hiring Data Associates in our SJO team to undertake labeling functions such as transcription, annotation and dialogue evaluation on speech & text data to assess and improve Alexa’s performance.
As a Data Associate, you will work on speech and text data. We value your high attention to details and your ability to adapt to dynamic changes due to emerging business requirements. You are recognized as a role model for your proactivity in identifying issues with efficiency and accuracy.
Are you ready to embrace the challenge?
Summary of Responsibilities
- Work with text, speech and other types of data and attach tags to the contents, at scale.
- Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and
using in-house tools and software.
- Report issues with tools and software to the development team when necessary.
- Provide feedback for improvements to existing tooling that can increase labeling throughput and quality.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
- Previous experience in a similar environment
- Proven record of delivery of performance metrics in an Operations environment.
- Practical knowledge of data processing needs and trade-offs
- Excellent communication skills, highly collaborative team player
- Effective time management
- Be self-motivated and take initiative
- Ability to respond positively to working in a demanding environment
- Be active in an English/Portuguese organization within Amazon
- Proficiency in English & Portuguese grammar and spelling.
- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English & Portuguese.
- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools.
Job summary
Do you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modeling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.
Come build the future of voice recognition for Alexa with us.
We are hiring Data Associates in our SJO team to undertake labeling functions such as transcription, annotation and dialogue evaluation on speech & text data to assess and improve Alexa’s performance.
As a Data Associate, you will work on speech and text data. We value your high attention to details and your ability to adapt to dynamic changes due to emerging business requirements. You are recognized as a role model for your proactivity in identifying issues with efficiency and accuracy.
Are you ready to embrace the challenge?
Summary of Responsibilities
- Work with text, speech and other types of data and attach tags to the contents, at scale.
- Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and
using in-house tools and software.
- Report issues with tools and software to the development team when necessary.
- Provide feedback for improvements to existing tooling that can increase labeling throughput and quality.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
- Previous experience in a similar environment
- Proven record of delivery of performance metrics in an Operations environment.
- Practical knowledge of data processing needs and trade-offs
- Excellent communication skills, highly collaborative team player
- Effective time management
- Be self-motivated and take initiative
- Ability to respond positively to working in a demanding environment
Lo sentimos, este trabajo no está disponible en su región
3
Visual Designer, Amazon Devices Brand Studio (DBS)
Heredia, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
Amazon Devices is looking for a Visual Designer to join the Brand Studio team. Brand Studio helps bring new device offerings to market-products, services, brands, and categories-by creating digital assets that engage and attract customers on Amazon.com and in Retail Stores.
This Visual Designer will support digital campaigns and initiatives across Amazon Devices, producing digital assets that engage and attract customers on Amazon.com and beyond, while working closely with a global team of senior designers, art and creative directors, writers, program managers and production teams.
At Amazon, we strive to be Earth's most customer-centric company. We work every day to surprise and delight our customers through smart and purposeful design. Your work will contribute to the creation of world-class experiences. Designs you create may be seen by millions of people each day across Amazon's homepage, product detail pages, email, and mobile marketing channels.
The ideal candidate is a strong executor who can follow established design directions, apply creative best practices, and iterate based on feedback. In addition to solid design skills, you must bring strong organizational skills, web expertise, and attention to detail. You should be eager to learn, open to feedback, and excited to grow as a collaborator in a fast-paced environment.
Key job responsibilities
- Execute high-quality digital assets that support marketing and merchandising campaigns for Amazon Devices across online and offline channels.
- Apply established brand guidelines, design systems, and templates to maintain consistency across assets.
- Apply design knowledge to bring sketches and ideas to life as production-ready assets.
- Apply basic layout and composition skills to build Detail Pages and new asset types as business needs evolve.
- Prepare files for production following established standards (naming conventions, file organization, optimized exports).
- Ensure designs are optimized for multiple platforms (desktop, mobile, email, social).
- Provide tactical input that aligns with program creative strategy.
- Follow defined creative parameters (e.g., formats, media, asset types) to deliver work that meets requirements.
- Prioritize your own work queue and deliver assets on time, escalating risks when needed.
- Apply accessibility and inclusivity best practices in visual design.
- Collaborate with peers, project managers, and other creative disciplines to support campaign goals.
- Document deliverables and status in team systems (trackers, SOPs, wikis).
- Stay current with design trends and best practices to help improve the quality of deliverables.
- Support refreshes and improvements to Amazon Devices presence across channels.
Basic Qualifications
- An online portfolio or samples of work demonstrating visual design skills, including marketing or brand-related creative.
- 2-4 years of professional design experience (in-house, agency or freelance).
- Experience working on multiple projects with tight deadlines.
- Proficiency in design tools such as Photoshop, Illustrator, InDesign, and familiarity with Figma.
- Strong attention to detail and ability to follow creative direction.
- Strong organizational skills and ability to manage time effectively.
- Experience with photo retouching and the ability to transform sketches or rough ideas into polished, production-ready assets.
- Basic experience in layout and design composition for Detail Pages and new asset types as business needs evolve.
- Familiarity with production standards including file prep, naming conventions, and asset optimization.
- Awareness of accessibility and inclusive design principles.
- Demonstrated ability to apply feedback and iterate quickly.
Preferred Qualifications
- Familiarity with design systems and how to work within them.
- Basic understanding of UI/UX and usability considerations for digital design.
- Ability to collaborate effectively with peers and project managers.
- Interest in learning how to present and explain design decisions to stakeholders.
- Willingness to learn from peers, participate in training, and grow knowledge in the craft.
- Exposure to motion graphics or responsive/adaptive design is a plus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Devices is looking for a Visual Designer to join the Brand Studio team. Brand Studio helps bring new device offerings to market-products, services, brands, and categories-by creating digital assets that engage and attract customers on Amazon.com and in Retail Stores.
This Visual Designer will support digital campaigns and initiatives across Amazon Devices, producing digital assets that engage and attract customers on Amazon.com and beyond, while working closely with a global team of senior designers, art and creative directors, writers, program managers and production teams.
At Amazon, we strive to be Earth's most customer-centric company. We work every day to surprise and delight our customers through smart and purposeful design. Your work will contribute to the creation of world-class experiences. Designs you create may be seen by millions of people each day across Amazon's homepage, product detail pages, email, and mobile marketing channels.
The ideal candidate is a strong executor who can follow established design directions, apply creative best practices, and iterate based on feedback. In addition to solid design skills, you must bring strong organizational skills, web expertise, and attention to detail. You should be eager to learn, open to feedback, and excited to grow as a collaborator in a fast-paced environment.
Key job responsibilities
- Execute high-quality digital assets that support marketing and merchandising campaigns for Amazon Devices across online and offline channels.
- Apply established brand guidelines, design systems, and templates to maintain consistency across assets.
- Apply design knowledge to bring sketches and ideas to life as production-ready assets.
- Apply basic layout and composition skills to build Detail Pages and new asset types as business needs evolve.
- Prepare files for production following established standards (naming conventions, file organization, optimized exports).
- Ensure designs are optimized for multiple platforms (desktop, mobile, email, social).
- Provide tactical input that aligns with program creative strategy.
- Follow defined creative parameters (e.g., formats, media, asset types) to deliver work that meets requirements.
- Prioritize your own work queue and deliver assets on time, escalating risks when needed.
- Apply accessibility and inclusivity best practices in visual design.
- Collaborate with peers, project managers, and other creative disciplines to support campaign goals.
- Document deliverables and status in team systems (trackers, SOPs, wikis).
- Stay current with design trends and best practices to help improve the quality of deliverables.
- Support refreshes and improvements to Amazon Devices presence across channels.
Basic Qualifications
- An online portfolio or samples of work demonstrating visual design skills, including marketing or brand-related creative.
- 2-4 years of professional design experience (in-house, agency or freelance).
- Experience working on multiple projects with tight deadlines.
- Proficiency in design tools such as Photoshop, Illustrator, InDesign, and familiarity with Figma.
- Strong attention to detail and ability to follow creative direction.
- Strong organizational skills and ability to manage time effectively.
- Experience with photo retouching and the ability to transform sketches or rough ideas into polished, production-ready assets.
- Basic experience in layout and design composition for Detail Pages and new asset types as business needs evolve.
- Familiarity with production standards including file prep, naming conventions, and asset optimization.
- Awareness of accessibility and inclusive design principles.
- Demonstrated ability to apply feedback and iterate quickly.
Preferred Qualifications
- Familiarity with design systems and how to work within them.
- Basic understanding of UI/UX and usability considerations for digital design.
- Ability to collaborate effectively with peers and project managers.
- Interest in learning how to present and explain design decisions to stakeholders.
- Willingness to learn from peers, participate in training, and grow knowledge in the craft.
- Exposure to motion graphics or responsive/adaptive design is a plus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
4
Data Associate- Na.sp (S), Amazon Data Services
San Jose, Heredia
Amzn Support Srvcs Costa Rica
Hoy
Trabajo visto
Descripción Del Trabajo
High School or Equivalent diploma
- Be active in an English/ Spanish Bilingual organization within Amazon
- Proficiency in English grammar and spelling.
- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English
- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools.
Job summary
Do you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modeling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.
Come build the future of voice recognition for Alexa with us.
We are hiring Data Associates in our SJO team to undertake labeling functions such as transcription, annotation and dialogue evaluation on speech & text data to assess and improve Alexa’s performance.
As a Data Associate, you will work on speech and text data. We value your high attention to details and your ability to adapt to dynamic changes due to emerging business requirements. You are recognized as a role model for your proactivity in identifying issues with efficiency and accuracy.
Are you ready to embrace the challenge?
Summary of Responsibilities
- Work with text, speech and other types of data and attach tags to the contents, at scale.
- Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and
using in-house tools and software.
- Report issues with tools and software to the development team when necessary.
- Provide feedback for improvements to existing tooling that can increase labeling throughput and quality.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
- Previous experience in a similar environment
- Proven record of delivery of performance metrics in an Operations environment.
- Practical knowledge of data processing needs and trade-offs
- Excellent communication skills, highly collaborative team player
- Effective time management
- Be self-motivated and take initiative
- Ability to respond positively to working in a demanding environment
- Be active in an English/ Spanish Bilingual organization within Amazon
- Proficiency in English grammar and spelling.
- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English
- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools.
Job summary
Do you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modeling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.
Come build the future of voice recognition for Alexa with us.
We are hiring Data Associates in our SJO team to undertake labeling functions such as transcription, annotation and dialogue evaluation on speech & text data to assess and improve Alexa’s performance.
As a Data Associate, you will work on speech and text data. We value your high attention to details and your ability to adapt to dynamic changes due to emerging business requirements. You are recognized as a role model for your proactivity in identifying issues with efficiency and accuracy.
Are you ready to embrace the challenge?
Summary of Responsibilities
- Work with text, speech and other types of data and attach tags to the contents, at scale.
- Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and
using in-house tools and software.
- Report issues with tools and software to the development team when necessary.
- Provide feedback for improvements to existing tooling that can increase labeling throughput and quality.
- Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
- Previous experience in a similar environment
- Proven record of delivery of performance metrics in an Operations environment.
- Practical knowledge of data processing needs and trade-offs
- Excellent communication skills, highly collaborative team player
- Effective time management
- Be self-motivated and take initiative
- Ability to respond positively to working in a demanding environment
Lo sentimos, este trabajo no está disponible en su región
5
Technical Program Manager, Enterprise Engineering, Amazon Enterprise Engineering
San Jose, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
We are looking for an experienced Technical Program Manager with expertise in managing cross-functional technology initiatives. You will be responsible for driving complex projects across multiple teams, ensuring successful delivery of enterprise-scale solutions for Amazonians.
Who are you? You have a strong understanding of program management and technical solutions. You work independently and partner effectively with engineering teams to deliver results. You excel at transforming complex requirements into clear technical documentation and direction. You're passionate about driving efficiency and improving processes. You understand how to balance business needs with technical constraints, and strive to develop practical solutions that scale. You have proven experience managing difficult, cross-functional projects and working with diverse stakeholders.
You're an experienced Amazonian who can lead independently.
The focus for this role is managing a small program or set of complex technical projects across teams. These initiatives leverage various AWS technologies and enterprise solutions, working closely with engineering teams to deliver successful outcomes.
Technical Program Managers: TPMs at Amazon manage the development and delivery of complex technology solutions. They work across teams to drive technical initiatives, improve processes, and ensure successful project delivery. TPMs are expected to have strong technical judgment and program management skills to effectively lead cross-functional efforts.
Enterprise Engineering: Enterprise Engineering owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, communicate with one another, and collaborate with customers.
Enterprise Engineering builds services ranging from network access to customer-facing software to meet the needs of our number one customer: Amazon. All Amazonians and variable staff rely on our products at all Amazon Corporate, Customer Service, Fulfillment, Retail, and affiliate sites across the globe.
Amazon is a unique organization, and this is an opportunity to drive significant impact. We'll give you the chance to manage important technical initiatives that affect thousands of Amazonians. We're looking for an exceptional professional who can balance technical depth with program management excellence, with the opportunity to realize Amazon's motto: "Work Hard. Have Fun. Make History."
This role requires strong partnership with engineering teams and stakeholders across multiple organizations. You'll need to effectively manage cross-team dependencies, drive alignment, and ensure successful delivery of program objectives.
Key job responsibilities
Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels
* Make tradeoffs while balancing the business needs with technical constraints
* Work closely with product and engineering teams to define near term and long term product roadmap
* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time
* Serve as a trusted advisor to product and engineering team
About the team
The Amazon Enterprise Engineering organization supports the technologies Amazonians use to collaborate and build solutions to delight customers every day. We support e-mail, video and audio communications and streaming, content management, endpoint clients and productivity applications used across the AWS and e-Commerce organizations.
Basic Qualifications
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We are looking for an experienced Technical Program Manager with expertise in managing cross-functional technology initiatives. You will be responsible for driving complex projects across multiple teams, ensuring successful delivery of enterprise-scale solutions for Amazonians.
Who are you? You have a strong understanding of program management and technical solutions. You work independently and partner effectively with engineering teams to deliver results. You excel at transforming complex requirements into clear technical documentation and direction. You're passionate about driving efficiency and improving processes. You understand how to balance business needs with technical constraints, and strive to develop practical solutions that scale. You have proven experience managing difficult, cross-functional projects and working with diverse stakeholders.
You're an experienced Amazonian who can lead independently.
The focus for this role is managing a small program or set of complex technical projects across teams. These initiatives leverage various AWS technologies and enterprise solutions, working closely with engineering teams to deliver successful outcomes.
Technical Program Managers: TPMs at Amazon manage the development and delivery of complex technology solutions. They work across teams to drive technical initiatives, improve processes, and ensure successful project delivery. TPMs are expected to have strong technical judgment and program management skills to effectively lead cross-functional efforts.
Enterprise Engineering: Enterprise Engineering owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, communicate with one another, and collaborate with customers.
Enterprise Engineering builds services ranging from network access to customer-facing software to meet the needs of our number one customer: Amazon. All Amazonians and variable staff rely on our products at all Amazon Corporate, Customer Service, Fulfillment, Retail, and affiliate sites across the globe.
Amazon is a unique organization, and this is an opportunity to drive significant impact. We'll give you the chance to manage important technical initiatives that affect thousands of Amazonians. We're looking for an exceptional professional who can balance technical depth with program management excellence, with the opportunity to realize Amazon's motto: "Work Hard. Have Fun. Make History."
This role requires strong partnership with engineering teams and stakeholders across multiple organizations. You'll need to effectively manage cross-team dependencies, drive alignment, and ensure successful delivery of program objectives.
Key job responsibilities
Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels
* Make tradeoffs while balancing the business needs with technical constraints
* Work closely with product and engineering teams to define near term and long term product roadmap
* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time
* Serve as a trusted advisor to product and engineering team
About the team
The Amazon Enterprise Engineering organization supports the technologies Amazonians use to collaborate and build solutions to delight customers every day. We support e-mail, video and audio communications and streaming, content management, endpoint clients and productivity applications used across the AWS and e-Commerce organizations.
Basic Qualifications
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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6
Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services
San Jose, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.
As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.
Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.
Key job responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
- Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your inputs.
- Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.
A day in the life
- Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
- Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree
- 2+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with Excel
- Speak, write, and read fluently in Spanish and English.
Preferred Qualifications
- Gen AI experience (recommended but not required)
- 2+ years of digital advertising and client facing roles experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.
As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.
Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.
Key job responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
- Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your inputs.
- Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.
A day in the life
- Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
- Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree
- 2+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with Excel
- Speak, write, and read fluently in Spanish and English.
Preferred Qualifications
- Gen AI experience (recommended but not required)
- 2+ years of digital advertising and client facing roles experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
7
Account Manager - Paid Essentials Accounts, Amazon Marketplace Paid Services
San Jose, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.
As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.
Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.
Key job responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
- Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your inputs.
- Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.
A day in the life
- Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
- Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree
- 2+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with Excel
- Speak, write, and read fluently in Spanish and English.
Preferred Qualifications
- Gen AI experience (recommended but not required)
- 2+ years of digital advertising and client facing roles experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.
As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.
Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.
Key job responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
- Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your inputs.
- Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.
A day in the life
- Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
- Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree
- 2+ years of sales or account management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with Excel
- Speak, write, and read fluently in Spanish and English.
Preferred Qualifications
- Gen AI experience (recommended but not required)
- 2+ years of digital advertising and client facing roles experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
8
Sr Site Leader, Amazon GenAI Data Serv Ops, AGI-DS Ops
Heredia, Heredia
Amazon
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
Description
Amazon is seeking a Senior Site Leader to lead our Amazon General Intelligence Data Services operations in Costa Rica. This is a high-impact leadership role responsible for site strategy, operations delivery, and team development across a large-scale, high-performing organization. The successful candidate will drive productivity, efficiency, and quality of data services that power Amazon's most innovative Gen AI and ML products-most notably Nova, and Alexa+.
Key job responsibilities
- Set and drive the overall site strategy, ensuring effective coordination, service delivery, and operational performance.
- Define team vision and culture, manage individual and team performance goals, and ensure adherence to service levels and schedules to support our Scientists and Customers
- Partner cross-functionally to build input-focused operational plans that align with key business measures.
- Foster a culture of accountability, transparency, and collaboration, with a focus on root-cause problem-solving.
- Advocate for system and process improvements that benefit product teams, stakeholders, and operations.
- Implement bar-raising hiring and development programs, and build clear career paths for site team members.
- Inspire innovation on the front lines, encouraging creative problem solving, ownership, and calculated risk-taking.
- Establish closed-loop feedback mechanisms that empower Data Associates to suggest and influence process improvements.
- Promote a coaching culture, offering both formal and informal development opportunities across the organization.
- Champion diversity and inclusion, ensuring a respectful, responsive, and supportive work environment.
- Deliver continuous improvement across operations, quality, productivity, cost, customer experience, and people metrics.
- Build strong partnerships with internal and external stakeholders to solve pain points and improve the DA experience.
- Drive employee engagement and retention, measured by improvements in attrition and survey results.
About the team
Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI Data Services team is part of Alexa Machine Learning organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the recently launched Amazon Echo product. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.
Basic Qualifications
- MSc in Engineering, Management, or similar fields.
- 10+ years of operations (manufacturing, logistics, services) and people leadership experience, including 3+ years in a senior management role within fast-paced, customer-obsessed environments.
- Proven ability to scale large teams while driving high performance, engagement, and operational excellence.
- Strong strategic planning and execution skills, with experience owning cost centers, leading cross-functional initiatives, and driving process improvements.
- Demonstrated ability to hire, develop, and retain top talent, build succession plans, and foster a culture of accountability and continuous improvement.
- Data-driven decision-maker with excellent communication skills, sound judgment, and a passion for innovation, customer focus, and high standards.
Preferred Qualifications
- MBA or Master's degree in a relevant field.
- Familiarity machine learning.
- Ability to deal with ambiguity and adapt to change quickly.
- Lean Six Sigma Black Belt certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is seeking a Senior Site Leader to lead our Amazon General Intelligence Data Services operations in Costa Rica. This is a high-impact leadership role responsible for site strategy, operations delivery, and team development across a large-scale, high-performing organization. The successful candidate will drive productivity, efficiency, and quality of data services that power Amazon's most innovative Gen AI and ML products-most notably Nova, and Alexa+.
Key job responsibilities
- Set and drive the overall site strategy, ensuring effective coordination, service delivery, and operational performance.
- Define team vision and culture, manage individual and team performance goals, and ensure adherence to service levels and schedules to support our Scientists and Customers
- Partner cross-functionally to build input-focused operational plans that align with key business measures.
- Foster a culture of accountability, transparency, and collaboration, with a focus on root-cause problem-solving.
- Advocate for system and process improvements that benefit product teams, stakeholders, and operations.
- Implement bar-raising hiring and development programs, and build clear career paths for site team members.
- Inspire innovation on the front lines, encouraging creative problem solving, ownership, and calculated risk-taking.
- Establish closed-loop feedback mechanisms that empower Data Associates to suggest and influence process improvements.
- Promote a coaching culture, offering both formal and informal development opportunities across the organization.
- Champion diversity and inclusion, ensuring a respectful, responsive, and supportive work environment.
- Deliver continuous improvement across operations, quality, productivity, cost, customer experience, and people metrics.
- Build strong partnerships with internal and external stakeholders to solve pain points and improve the DA experience.
- Drive employee engagement and retention, measured by improvements in attrition and survey results.
About the team
Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI Data Services team is part of Alexa Machine Learning organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the recently launched Amazon Echo product. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.
Basic Qualifications
- MSc in Engineering, Management, or similar fields.
- 10+ years of operations (manufacturing, logistics, services) and people leadership experience, including 3+ years in a senior management role within fast-paced, customer-obsessed environments.
- Proven ability to scale large teams while driving high performance, engagement, and operational excellence.
- Strong strategic planning and execution skills, with experience owning cost centers, leading cross-functional initiatives, and driving process improvements.
- Demonstrated ability to hire, develop, and retain top talent, build succession plans, and foster a culture of accountability and continuous improvement.
- Data-driven decision-maker with excellent communication skills, sound judgment, and a passion for innovation, customer focus, and high standards.
Preferred Qualifications
- MBA or Master's degree in a relevant field.
- Familiarity machine learning.
- Ability to deal with ambiguity and adapt to change quickly.
- Lean Six Sigma Black Belt certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lo sentimos, este trabajo no está disponible en su región
9