9 Ofertas de Business Administration en Costa Rica
Business Operations Specialist
Hoy
Trabajo visto
Descripción Del Trabajo
At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM , 2023 Ventana Research Revenue Performance Management (RPM) Value Index , Gartner Peer Insights , 2024 Gartner SPM Market Guide , and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success
Are you passionate about driving operational excellence and enabling leadership teams to focus on what truly matters? Varicent is seeking a Business Operations Specialist to help power our operating model and elevate how we work across the organization.
In this high-impact role, you will coordinate company cadences, support data-driven decision-making, and bring structure, alignment, and visibility through the Value Agenda and Ops Council. You will also lead select process improvement initiatives, ensuring seamless collaboration and operational efficiency across teams.
WHAT WILL YOU DO:
- Leadership Cadences
- Own the coordination of Town Hall content : gather inputs, shape agendas, and manage flawless execution.
- Support RTB and GTB forums: prepare agendas, integrate dashboards, track actions, and ensure timely follow-up.
- Continuously refine formats and templates to maximize engagement and impact.
- OKRs & Operating Rhythm
- Support ongoing OKR alignment and refinement across functions.
- Monitor progress and drive accountability across leadership forums.
- Process Improvement & Projects
- Identify opportunities to simplify cross-functional processes.
- Lead select process improvement initiatives end-to-end.
- Surface risks, blockers, and alignment needs in Ops Council discussions.
- Value Agenda & Efficiency
- Provide operational support for Value Agenda tables.
- Track progress and report results to leadership stakeholders.
- Data-Driven Decision-Making
- Partner with BI/Analytics teams to prepare actionable dashboards for leadership forums.
- Help embed a data-first culture to inform strategic decisions.
WHAT YOU WILL BRING:
- 5–8 years in business operations, program management, or analytics-driven roles.
- Proven ability to design and run leadership forums and cross-functional processes.
- Strong data orientation; skilled at translating insights into decisions.
- Exceptional communication and collaboration skills with the ability to influence without authority.
- Comfortable thriving in fast-moving, dynamic, and ambiguous environments.
- Bachelor's degree in Business, Operations, or related field preferred.
SUCCES OUTCOMES:
1–3 Months (Onboarding & Quick Wins)
- Learn and navigate Varicent's operating model, leadership cadences, and forums.
- Establish a recurring schedule of Town Hall topics, rotating hosts, and alignment to business objectives.
- Successfully run at least one Town Hall and provide operational support for RTB/GTB forums.
- Enter and update data to support ongoing leadership meetings, ensuring accuracy and follow-through.
4–6 Months (Operational Excellence)
- Lead at least one special project or tiger team initiative with a clear project plan, milestones, and outcomes.
- Build baseline dashboards for Value Agenda teams (using tools like Replit or Loveable) in partnership with team leads, and provide regular updates.
- Refine and execute on Town Hall, RTB, and GTB formats to enhance strategic focus and execution follow-through.
- Partner with team leads to embed dashboard reviews and updates into the operating rhythm.
7+ Months (Strategic Impact)
- Fully own leadership cadences (Town Hall, RTB, GTB) to ensure seamless execution and outcome-driven discussions.
- Drive measurable efficiency gains by leading tiger teams and cross-functional projects that resolve systemic challenges.
- Ensure Value Agenda outcomes, OKRs, and dashboards are tightly integrated into operating rhythms, providing real-time visibility for leadership.
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact
Business Operations Coordinator
Hoy
Trabajo visto
Descripción Del Trabajo
Estamos buscando talento en Costa Rica
En
IFX Networks / Codisa
, seguimos creciendo y queremos que tú hagas parte de este viaje
Rol:
Business Operations Coordinator
Ubicación:
Costa Rica
Como
Business Operations Coordinator
, serás la persona que lidera iniciativas estratégicas, coordinando áreas clave y asegurando una operación eficiente a nivel país.
Postúlate y únete al mejor equipo
En IFX trabajamos con propósito, vivimos los desafíos con actitud y nos movemos por objetivos.
Funciones clave:
Acompañamiento directo a la Gerencia General: soporte en toma de decisiones, seguimiento de prioridades y enfoque estratégico.
Coordinación interfuncional: articulación entre áreas, seguimiento de planes de acción y mejoras operativas.
Gobernanza de información: análisis de datos e informes gerenciales para control y mejora continua.
Gestión de riesgos y contratos: revisión legal y alineación con políticas corporativas.
Capacidad para resolver situaciones complejas con criterio y sentido de urgencia.
Envía tu hoja de vida a
Comparte esta oportunidad o etiqueta a quien le pueda interesar
Director, BT Business Operations
Hoy
Trabajo visto
Descripción Del Trabajo
*Your work days are brighter here. *
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About The Team
Business Technology(BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers.
About The Role
We are looking for an experienced and highly motivated Director, IT Business Operations to lead initiatives focused on optimizing financial governance, managing IT assets, and maturing vendor relationships. This role is critical in driving a strategic approach to how BT manages its budget, software and hardware assets, and vendor partnerships. You will be responsible for defining, implementing, and monitoring governance frameworks, collaborating with cross-functional teams to ensure fiscal responsibility and compliance, and using data to drive cost-saving initiatives. The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record of managing complex financial and operational processes in a fast-paced environment.
This role will focus on driving continuous improvement, implementing best practices, and fostering strong relationships with cross-functional teams to align IT initiatives with overall business objectives.
Job Responsibilities:
- Financial & Budget Governance:
- Develop and implement budgeting and financial management strategies that align with overall BT and company objectives.
- Lead the annual budgeting and quarterly forecasting processes for the BT organization, ensuring accuracy and accountability.
- Monitor financial performance against the budget, providing regular reports and actionable insights to senior leadership.
- IT Asset & Vendor Management:
- Establish and mature a comprehensive IT asset management framework to track and optimize hardware and software assets throughout their lifecycle.
- Develop a vendor governance framework to manage strategic suppliers, including defining KPIs and facilitating regular business reviews to ensure value delivery.
- Partner with Finance, Legal, and procurement teams to manage contracts, track renewals, and identify opportunities for consolidation and cost savings.
- Process Optimization & Reporting:
- Identify, analyze, and re-engineer existing operational processes to enhance efficiency and reduce costs.
- Define, track, and report on key performance indicators (KPIs) related to financial health, asset utilization, and vendor performance.
- Utilize data analysis to drive informed decision-making and continuous improvement efforts.
- Stakeholder Collaboration & Communication:
- Collaborate effectively with various stakeholders, including IT leadership, Finance, and Legal, to ensure operational alignment and successful execution of initiatives.
- Communicate effectively across all levels of the organization, providing clear and concise updates on governance initiatives and financial performance.
About You
Basic Qualifications:
- 12+ years of experience in IT operations, business operations, or a related field.
- 12+ years experience with IT process improvement and service delivery excellence.
- 6+ years of professional experience within a leadership or management role.
- Solid understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).
Other Qualifications:
- Demonstrated ability to proactively identify opportunities for improvement, analyze current processes, and develop and implement effective solutions.
- Proven track record of successfully managing and delivering complex operational projects from conception to completion, consistently delivering measurable results.
- Ability to operate effectively in ambiguous situations, taking ownership of tasks and driving them to completion.
- Excellent communication, interpersonal, and presentation skills, with the ability to influence and build strong relationships across all levels of the organization.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
- Enthusiastic self-starter who thinks strategically, creatively solves problems, and has a growth mindset.
- Bachelor's degree in Business Administration, Information Technology, or a related field.
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
,
Business Operations Analyst II
Hoy
Trabajo visto
Descripción Del Trabajo
Job Description
Do you enjoy problem-solving and implementing solutions?
Does working in a highly collaborative environment excite you?
Join our North America Sales Operations team
Our team collaborates with top global companies across industries to enhance internet speed and security. Partnering with Global 500 clients, we align Akamai solutions with their business objectives. We foster relationships and provide insights to ensure maximum value from our comprehensive global platform.
Partner with the best
As a Business Operations Analyst II, this role supports Financial Services and Healthcare Sales through strategic guidance. Responsibilities include enhancing sales operations via process improvement, data analysis, and consultation. Collaboration occurs directly with sales and operations leadership within the North American team. The focus remains on optimizing efficiency and effectiveness across organizational processes and strategies.
As a Business Analyst II, you will be responsible for:
- Partnering with sales leaders to set go-to-market strategies, territory design, sales targets and quotas
- Providing key insights, reporting and analysis of key metrics and business performance to drive data-supported decisions
- Participating in forecast calls, and supporting sales leaders in running their pipeline cadences and inspections
- Utilizing sales tools and data for analyzing deal commitments, pipeline, and reporting on sales efficiency.
- Collaborating with diverse teams across sales, services, marketing, enablement, and finance to implement business strategies effectively.
- Providing support for sales tools, processes, forecasting, reporting, commissions, and addressing related inquiries effectively.
Do What You Love
To be successful in this role you will:
- Have 5 years of relevant experience and a High School / Bachelor's degree in Engineering/Systems Management or equivalent
- Demonstrate communication and effective business-partnering skills, particularly with senior sales management
- Possess effective analytical and quantitative capabilities with an ability to provide data-backed analysis
- Possess exceptional data analysis skills in Microsoft Excel, BI/Tableau, and PowerPoint
- Have end user experience with a CRM tool;
- Have experience in a finance or operations role interfacing with sales teams
- Be a self-starter with the ability to self-motivate in a fast paced, deadline driven environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
Benefits
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About Us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you
Business Operations Analyst II
Hoy
Trabajo visto
Descripción Del Trabajo
Do you enjoy problem-solving and implementing solutions?
Does working in a highly collaborative environment excite you?
Join our North America Sales Operations team
Our team collaborates with top global companies across industries to enhance internet speed and security. Partnering with Global 500 clients, we align Akamai solutions with their business objectives. We foster relationships and provide insights to ensure maximum value from our comprehensive global platform.
Partner with the best
As a Business Operations Analyst II, this role supports Financial Services and Healthcare Sales through strategic guidance. Responsibilities include enhancing sales operations via process improvement, data analysis, and consultation. Collaboration occurs directly with sales and operations leadership within the North American team. The focus remains on optimizing efficiency and effectiveness across organizational processes and strategies.
As a Business Analyst II, you will be responsible for:
- Partnering with sales leaders to set go-to-market strategies, territory design, sales targets and quotas
- Providing key insights, reporting and analysis of key metrics and business performance to drive data-supported decisions
- Participating in forecast calls, and supporting sales leaders in running their pipeline cadences and inspections
- Utilizing sales tools and data for analyzing deal commitments, pipeline, and reporting on sales efficiency.
- Collaborating with diverse teams across sales, services, marketing, enablement, and finance to implement business strategies effectively.
- Providing support for sales tools, processes, forecasting, reporting, commissions, and addressing related inquiries effectively.
Do what you love
To be successful in this role you will:
- Have 5 years of relevant experience and a High School / Bachelor's degree in Engineering/Systems Management or equivalent
- Demonstrate communication and effective business-partnering skills, particularly with senior sales management
- Possess effective analytical and quantitative capabilities with an ability to provide data-backed analysis
- Possess exceptional data analysis skills in Microsoft Excel, BI/Tableau, and PowerPoint
- Have end user experience with a CRM tool;
- Have experience in a finance or operations role interfacing with sales teams
- Be a self-starter with the ability to self-motivate in a fast paced, deadline driven environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you
LI-RemoteSr. Manager, Business Technology Business Operations
Hoy
Trabajo visto
Descripción Del Trabajo
*Your work days are brighter here. *
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About The Team
Business Technology(BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers.
About The Role
We are looking for an experienced and highly motivated Senior Manager, IT Business Operations to lead initiatives focused on optimizing financial governance, managing IT assets, and maturing vendor relationships. This role is critical in driving a strategic approach to how BT manages its budget, software and hardware assets, and vendor partnerships. You will be responsible for defining, implementing, and monitoring governance frameworks, collaborating with cross-functional teams to ensure fiscal responsibility and compliance, and using data to drive cost-saving initiatives. The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record of managing complex financial and operational processes in a fast-paced environment.
This role will focus on driving continuous improvement, implementing best practices, and fostering strong relationships with cross-functional teams to align IT initiatives with overall business objectives.
Job Responsibilities:
- Financial & Budget Governance:
- Develop and implement budgeting and financial management strategies that align with overall BT and company objectives.
- Lead the annual budgeting and quarterly forecasting processes for the BT organization, ensuring accuracy and accountability.
- Monitor financial performance against the budget, providing regular reports and actionable insights to senior leadership.
- IT Asset & Vendor Management:
- Establish and mature a comprehensive IT asset management framework to track and optimize hardware and software assets throughout their lifecycle.
- Develop a vendor governance framework to manage strategic suppliers, including defining KPIs and facilitating regular business reviews to ensure value delivery.
- Partner with Finance, Legal, and procurement teams to manage contracts, track renewals, and identify opportunities for consolidation and cost savings.
- Process Optimization & Reporting:
- Identify, analyze, and re-engineer existing operational processes to enhance efficiency and reduce costs.
- Define, track, and report on key performance indicators (KPIs) related to financial health, asset utilization, and vendor performance.
- Utilize data analysis to drive informed decision-making and continuous improvement efforts.
- Stakeholder Collaboration & Communication:
- Collaborate effectively with various stakeholders, including IT leadership, Finance, and Legal, to ensure operational alignment and successful execution of initiatives.
- Communicate effectively across all levels of the organization, providing clear and concise updates on governance initiatives and financial performance.
About You
Basic Qualifications:
- 10+ years of experience in IT operations, business operations, or a related field.
- 10+ years experience with IT process improvement and service delivery excellence.
- 4+ years of professional experience within a leadership or management role.
- Solid understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).
Other Qualifications:
- Demonstrated ability to proactively identify opportunities for improvement, analyze current processes, and develop and implement effective solutions.
- Proven track record of successfully managing and delivering complex operational projects from conception to completion, consistently delivering measurable results.
- Ability to operate effectively in ambiguous situations, taking ownership of tasks and driving them to completion.
- Excellent communication, interpersonal, and presentation skills, with the ability to influence and build strong relationships across all levels of the organization.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
- Enthusiastic self-starter who thinks strategically, creatively solves problems, and has a growth mindset.
- Bachelor's degree in Business Administration, Information Technology, or a related field.
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
,
Business Analyst, Operations
Hoy
Trabajo visto
Descripción Del Trabajo
JR
Business Analyst, Operations – Santa Ana, Costa Rica
Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it's time to join Western Union as a Business Analyst, Operations.
Western Union powers your pursuit.
The Business Analyst contributes to the effectiveness of operations by combining their expertise on procedures and concepts of their own operational responsibilities with an understanding of how those responsibilities integrate with the broader goals of the business unit and company.
Role Responsibilities
- Leading limited scope systems projects to support product or regulatory needs and consistently meeting project deadlines that include holding meetings to gather business requirements, while completing thorough documentation and information sharing throughout.
- Translating complex business requirements into technical design and ensures regulatory authority and user architecture needs are followed while acting as a liaison between business operations, support departments such as Product, Customer Experience, Operations, Compliance and Security, and developers.
- Completing metrics to test development quality and coordinating deployment plan to ensure operational readiness from business.
- Develops and maintains reports, dashboards, and scorecards to track key performance metrics from multiple data sources.
Role Requirements:
- Project management experience/knowledge with ability to drive projects to successful completion preferred.
- Bachelor's degree and 2 or more years of experience in e delivering well-documented data requirements, translating business requirements into technical requirements and working with relational database concepts, including writing moderately complex queries for ad hoc analysis.
- Minimum 2 years in complex retail/consumer financial services/payment services organizations with multiple financial products, know your customer (KYC), or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering, Bank Secrecy Act, and related laws and regulations is preferred.
- Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision making and conflict resolution skills.
- Ability to interact and communicate effectively, orally & in writing, with all levels of management.
- Knowledge of MS Excel, MS Word, MS Access, SQL, Snowflake, Sharepoint, and Power Apps preferred.
- Previous experience with Scaled Agile Framework as product owner/manager using tools like Jira, Jira Align preferred.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Costa Rica- Specific Benefits Include
- Asociación Solidarista
- In house company doctor services
- Transportation services options
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Pan American Medical and Life insurance
- Cafeteria Discounts
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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Business Analyst, Sourcing Performance Operations
Hoy
Trabajo visto
Descripción Del Trabajo
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers? Are you excited by the prospect of analyzing large amounts of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence and Analytics team for Sourcing Performance Operations.
We are looking for a Business Analyst who will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. You will analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities. You will communicate complex analysis and metrics insights to stakeholders and business leaders, both verbally and in writing. These analytics and metrics will help ensure we are focused on what's important, enable clarity and focus, and delight our customers.
Key job responsibilities
- Retrieve and analyze data using SQL, Excel, and other data management systems.
- Monitor existing metrics and create/implement new metrics where needed, partnering with internal teams to identify process and system improvement opportunities.
- Design and implement reporting solutions and dashboards to enable stakeholders to manage the business and make effective decisions.
- Support cross-functional teams on the day-to-day execution of the existing program implementation.
- Drive small to medium operational enhancement projects.
About The Team
Watch this video to learn more about our organization, SCOT:
The Amazon SCOT organization is expanding our Sourcing Performance Operations team and we are looking for a Business Analytics to join the team.
The Sourcing Performance Operations team provides world-class support to supply chain with initiatives that require complex investigation. With a mix of operational and program expertise, Support Ops works with various stakeholders to investigate and resolve supply chain issues, while minimizing the overall business risk and maintaining the high Amazon quality bar. Our Analytics is dedicated to delivering timely data insights to the leaders of Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience.
Basic Qualifications
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience making business recommendations and influencing stakeholders
Preferred Qualifications
- Demonstrated strength in SQL, Query performance tuning, Data modeling
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Business Analyst, Sourcing Performance Operations

Publicado hace 16 días
Trabajo visto
Descripción Del Trabajo
Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers? Are you excited by the prospect of analyzing large amounts of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence and Analytics team for Sourcing Performance Operations.
We are looking for a Business Analyst who will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. You will analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities. You will communicate complex analysis and metrics insights to stakeholders and business leaders, both verbally and in writing. These analytics and metrics will help ensure we are focused on what's important, enable clarity and focus, and delight our customers.
Key job responsibilities
- Retrieve and analyze data using SQL, Excel, and other data management systems.
- Monitor existing metrics and create/implement new metrics where needed, partnering with internal teams to identify process and system improvement opportunities.
- Design and implement reporting solutions and dashboards to enable stakeholders to manage the business and make effective decisions.
- Support cross-functional teams on the day-to-day execution of the existing program implementation.
- Drive small to medium operational enhancement projects.
About the team
Watch this video to learn more about our organization, SCOT: Amazon SCOT organization is expanding our Sourcing Performance Operations team and we are looking for a Business Analytics to join the team.
The Sourcing Performance Operations team provides world-class support to supply chain with initiatives that require complex investigation. With a mix of operational and program expertise, Support Ops works with various stakeholders to investigate and resolve supply chain issues, while minimizing the overall business risk and maintaining the high Amazon quality bar. Our Analytics is dedicated to delivering timely data insights to the leaders of Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience.
Basic Qualifications
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience making business recommendations and influencing stakeholders
Preferred Qualifications
- Demonstrated strength in SQL, Query performance tuning, Data modeling
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.