38 Ofertas de Business Administration en Costa Rica

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IFX Networks / Codisa
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Rol:
Business Operations Coordinator

Ubicación:
Costa Rica

Como
Business Operations Coordinator
, serás la persona que lidera iniciativas estratégicas, coordinando áreas clave y asegurando una operación eficiente a nivel país.

Postúlate y únete al mejor equipo

En IFX trabajamos con propósito, vivimos los desafíos con actitud y nos movemos por objetivos.

Funciones clave:

Acompañamiento directo a la Gerencia General: soporte en toma de decisiones, seguimiento de prioridades y enfoque estratégico.

Coordinación interfuncional: articulación entre áreas, seguimiento de planes de acción y mejoras operativas.

Gobernanza de información: análisis de datos e informes gerenciales para control y mejora continua.

Gestión de riesgos y contratos: revisión legal y alineación con políticas corporativas.

Capacidad para resolver situaciones complejas con criterio y sentido de urgencia.

Envía tu hoja de vida a

Comparte esta oportunidad o etiqueta a quien le pueda interesar

The Sr Manager, Operations provides leadership to managers, supervisors and /or professional staff. Is accountable for the performance and results of multiple related units. Recommends operational objectives and develops departmental plans, including business, production and/or organizational priorities. Controls resources and policy formation in area of responsibility. Decisions are guided by resource availability and functional objectives. Documents and administers performance requirements, budget responsibilities, CVAs attainment, attrition management, career pathing for the team process management, among others.

Essential Functions/Core Responsibilitie

• Accountable for the overall operations and is the single point of contact for Clients to address improvements / issues / escalations
• Ensures programs have proficient training, staff development, and effective employee relation/recognition programs
• Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc).
• Oversee client relationships; facilitate open communications, understand clients' perspectives/expectations and monitors client satisfaction
• Analyze and maintain the Performance Standards; implement improvement plans / value adds / process enhancements as needed
• Manage technical service-related operations, identity potential problems, technical gaps, and other obstacles with trouble shooting and problem solving
• Select, train, develop, and manage performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
• Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
• Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
• Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs and make adjustments to meet changing requirements

Operations:

• Single point of contact for all escalations
• Conduct business reviews, provide analysis of trends, failure points and actions for improvement
• Identify potential risks in operations and document plans to mitigate/avoid those risks
• Ensure all task requests from Clients are completed on time
• Onboarding processes, interface between Concentrix and Clients
• Implement and coordinate BCPs
• Analyze volume trends to ensure operational coverage and staffing is adjusted based on trends
• Handle customer escalations

Profile:

• English B2+
• Must be able to converse with clients (good communication skills)
• Experience in operations management (5 years desirable, WFM, managing 3 lines of business), 300 people (managing operations involving large numbers of people).
• Delivery of KPIs, experience in numbers and analysis, seeing trends in numbers, generating effective plans, movement in results, financial issues
• Advanced Excel test Moodle (prior to interview)
• Knowledge of R&R technology
• Implement and coordinate
• BCPs 24/7 operations (different schedules) Must be available

Job Description
Do you enjoy problem-solving and implementing solutions?
Does working in a highly collaborative environment excite you?
Join our North America Sales Operations team
Our team collaborates with top global companies across industries to enhance internet speed and security. Partnering with Global 500 clients, we align Akamai solutions with their business objectives. We foster relationships and provide insights to ensure maximum value from our comprehensive global platform.

Partner with the best
As a Business Operations Analyst II, this role supports Financial Services and Healthcare Sales through strategic guidance. Responsibilities include enhancing sales operations via process improvement, data analysis, and consultation. Collaboration occurs directly with sales and operations leadership within the North American team. The focus remains on optimizing efficiency and effectiveness across organizational processes and strategies.

As a Business Analyst II, you will be responsible for:

• Partnering with sales leaders to set go-to-market strategies, territory design, sales targets and quotas
• Providing key insights, reporting and analysis of key metrics and business performance to drive data-supported decisions
• Participating in forecast calls, and supporting sales leaders in running their pipeline cadences and inspections
• Utilizing sales tools and data for analyzing deal commitments, pipeline, and reporting on sales efficiency.
• Collaborating with diverse teams across sales, services, marketing, enablement, and finance to implement business strategies effectively.
• Providing support for sales tools, processes, forecasting, reporting, commissions, and addressing related inquiries effectively.

Do What You Love
To be successful in this role you will:

• Have 5 years of relevant experience and a High School / Bachelor's degree in Engineering/Systems Management or equivalent
• Demonstrate communication and effective business-partnering skills, particularly with senior sales management
• Possess effective analytical and quantitative capabilities with an ability to provide data-backed analysis
• Possess exceptional data analysis skills in Microsoft Excel, BI/Tableau, and PowerPoint
• Have end user experience with a CRM tool;
• Have experience in a finance or operations role interfacing with sales teams
• Be a self-starter with the ability to self-motivate in a fast paced, deadline driven environment

Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like

We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you
Benefits
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About Us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

Do you enjoy problem-solving and implementing solutions?

Does working in a highly collaborative environment excite you?

Join our North America Sales Operations team

Our team collaborates with top global companies across industries to enhance internet speed and security. Partnering with Global 500 clients, we align Akamai solutions with their business objectives. We foster relationships and provide insights to ensure maximum value from our comprehensive global platform.

Partner with the best

As a Business Operations Analyst II, this role supports Financial Services and Healthcare Sales through strategic guidance. Responsibilities include enhancing sales operations via process improvement, data analysis, and consultation. Collaboration occurs directly with sales and operations leadership within the North American team. The focus remains on optimizing efficiency and effectiveness across organizational processes and strategies.

As a Business Analyst II, you will be responsible for:

• Partnering with sales leaders to set go-to-market strategies, territory design, sales targets and quotas
• Providing key insights, reporting and analysis of key metrics and business performance to drive data-supported decisions
• Participating in forecast calls, and supporting sales leaders in running their pipeline cadences and inspections
• Utilizing sales tools and data for analyzing deal commitments, pipeline, and reporting on sales efficiency.
• Collaborating with diverse teams across sales, services, marketing, enablement, and finance to implement business strategies effectively.
• Providing support for sales tools, processes, forecasting, reporting, commissions, and addressing related inquiries effectively.

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a High School / Bachelor's degree in Engineering/Systems Management or equivalent
• Demonstrate communication and effective business-partnering skills, particularly with senior sales management
• Possess effective analytical and quantitative capabilities with an ability to provide data-backed analysis
• Possess exceptional data analysis skills in Microsoft Excel, BI/Tableau, and PowerPoint
• Have end user experience with a CRM tool;
• Have experience in a finance or operations role interfacing with sales teams
• Be a self-starter with the ability to self-motivate in a fast paced, deadline driven environment

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

*Your work days are brighter here. *
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About The Team
Business Technology(BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers.

About The Role
We are looking for an experienced and highly motivated Director, IT Business Operations to lead initiatives focused on optimizing financial governance, managing IT assets, and maturing vendor relationships. This role is critical in driving a strategic approach to how BT manages its budget, software and hardware assets, and vendor partnerships. You will be responsible for defining, implementing, and monitoring governance frameworks, collaborating with cross-functional teams to ensure fiscal responsibility and compliance, and using data to drive cost-saving initiatives. The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record of managing complex financial and operational processes in a fast-paced environment.

This role will focus on driving continuous improvement, implementing best practices, and fostering strong relationships with cross-functional teams to align IT initiatives with overall business objectives.

Job Responsibilities:

• Financial & Budget Governance:
• Develop and implement budgeting and financial management strategies that align with overall BT and company objectives.
• Lead the annual budgeting and quarterly forecasting processes for the BT organization, ensuring accuracy and accountability.
• Monitor financial performance against the budget, providing regular reports and actionable insights to senior leadership.
• IT Asset & Vendor Management:
• Establish and mature a comprehensive IT asset management framework to track and optimize hardware and software assets throughout their lifecycle.
• Develop a vendor governance framework to manage strategic suppliers, including defining KPIs and facilitating regular business reviews to ensure value delivery.
• Partner with Finance, Legal, and procurement teams to manage contracts, track renewals, and identify opportunities for consolidation and cost savings.
• Process Optimization & Reporting:
• Identify, analyze, and re-engineer existing operational processes to enhance efficiency and reduce costs.
• Define, track, and report on key performance indicators (KPIs) related to financial health, asset utilization, and vendor performance.
• Utilize data analysis to drive informed decision-making and continuous improvement efforts.
• Stakeholder Collaboration & Communication:
• Collaborate effectively with various stakeholders, including IT leadership, Finance, and Legal, to ensure operational alignment and successful execution of initiatives.
• Communicate effectively across all levels of the organization, providing clear and concise updates on governance initiatives and financial performance.

About You
Basic Qualifications:

• 12+ years of experience in IT operations, business operations, or a related field.
• 12+ years experience with IT process improvement and service delivery excellence.
• 6+ years of professional experience within a leadership or management role.
• Solid understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).

Other Qualifications:

• Demonstrated ability to proactively identify opportunities for improvement, analyze current processes, and develop and implement effective solutions.
• Proven track record of successfully managing and delivering complex operational projects from conception to completion, consistently delivering measurable results.
• Ability to operate effectively in ambiguous situations, taking ownership of tasks and driving them to completion.
• Excellent communication, interpersonal, and presentation skills, with the ability to influence and build strong relationships across all levels of the organization.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
• Enthusiastic self-starter who thinks strategically, creatively solves problems, and has a growth mindset.
• Bachelor's degree in Business Administration, Information Technology, or a related field.

Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
,

Avionyx Overview
Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft, complying with the most rigorous software engineering standards in the world.

Job Overview
The Temporary Administrative Assistant will support the Software Engineering Department by ensuring the accuracy and completeness of employee training records. This role involves actively reviewing and verifying training data, identifying and correcting discrepancies, and maintaining up-to-date information in the company's training tracking systems.

The assistant will also be responsible for generating reports, monitoring compliance with training requirements, and communicating directly with employees to provide updates or request missing information. This position requires strong attention to detail, organization, and effective communication skills to help ensure all training documentation meets company and audit standards.

Due to the type of tasks performed in this position, it is required that the person works at our offices located in America Free Zone (AFZ), Heredia.

Responsibilities

• Review and verify the accuracy of employee training records in the system.
• Identify missing, expired, or incorrect training information and update records accordingly.
• Notify employees and supervisors about pending or incomplete training requirements.
• Generate periodic reports on training compliance and completion rates.
• Support HR and the SW Engineering Department in maintaining up-to-date and auditable training documentation.
• Manage email communications and follow-ups related to training record updates.

Required

• High School Technical Degree in Business Administration, Secretarial Studies, or a related field (Desired)
• University students in their first or second year of Business Administration, Archival Science (Records Management), or any related major
• Written and Verbal English skills (B1+)
• Strong inter-personal skills and trustworthiness
• Excellent attention to detail
• Strong organizational skills
• Great service orientation and task ownership
• Proficiency working with Excel spreadsheets

Your Reward for Greatness

• Stay fresh with our Flexible Schedule.
• Lunch is on us when you are at the office.

This is where
your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

At Baxter, we are deeply connected by our mission. No matter your role, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 90 years, we have pioneered significant medical innovations that transform healthcare. Together, we build a place where we are happy, successful, and encourage each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Your role at Baxter:
As an Administrative Assistant, you will offer assistance and administrative support to General Management and handle additional projects assigned to you. You will work following the general instructions and established procedures. The jobs assigned are multifaceted in nature and of outstanding difficulty, as a result, initiative is required for the performance of this position. Mistakes can affect the vision and image of the compWhen vital, the individual needs to work beyond time.

What you'll be doing:
Assist the CEO with crucial executive duties and handle specified administrative tasks. Develop reports and presentations crucial for the Top Management. Follow-up, consolidate and send monthly the "Monthly Report" and the "Scorecard" of the Plant to the Corporation and assist the management department with responsibilities concerning public relations and corporate communication. Coordinate and arrange various activities needed by the Manager in charge, including seminars, presentations, meetings, dinners, etc. Write documents in English and Spanish such as: letters, memoranda, reports, forms, agendas, staff minutes, and others and carry out controls related to procedures, communications and activities carried out. Develop various documents and transcribe, formulate schedules for appointments, meetings, and other responsibilities of the Chief Executive, and keep him updated on relevant matters. and to maintain oversight and supervise all correspondence sent and received by the Executive Management. To coordinate and be responsible for the assets of the Department, to handle and supervise the budget for the leadership team and prepare and follow the procedure for the requisitions of office materials and supplies vital for the development of the activities. Coordinate and maintain up-to-date files and office documents following established systems. Look after the General Manager's travel-related procedures, make respective reservations. Attend to different visitor issues such as: reservations, tours, travel procedures, collaborate in the execution of procedures of hotels, agencies and others.

What You'll Bring

• Bachelor's degree or equivalent experience in Bilingual Executive Secretary
• Fully computer knowledge (MS package, MS Project), Excel and accountability.
• 4+ year of experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

At Baxter, we are deeply connected by our mission. No matter your role, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 90 years, we have pioneered significant medical innovations that transform healthcare. Together, we build a place where we are happy, successful, and encourage each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

As an Administrative Assistant, you will offer assistance and administrative support to General Management and handle additional projects assigned to you. You will work following the general instructions and established procedures. The jobs assigned are multifaceted in nature and of outstanding difficulty, as a result, initiative is required for the performance of this position. Mistakes can affect the vision and image of the compWhen vital, the individual needs to work beyond time.

Assist the CEO with crucial executive duties and handle specified administrative tasks. Develop reports and presentations crucial for the Top Management. Follow-up, consolidate and send monthly the "Monthly Report" and the "Scorecard" of the Plant to the Corporation and assist the management department with responsibilities concerning public relations and corporate communication. Coordinate and arrange various activities needed by the Manager in charge, including seminars, presentations, meetings, dinners, etc. Write documents in English and Spanish such as: letters, memoranda, reports, forms, agendas, staff minutes, and others and carry out controls related to procedures, communications and activities carried out. Develop various documents and transcribe, formulate schedules for appointments, meetings, and other responsibilities of the Chief Executive, and keep him updated on relevant matters. and to maintain oversight and supervise all correspondence sent and received by the Executive Management. To coordinate and be responsible for the assets of the Department, to handle and supervise the budget for the leadership team and prepare and follow the procedure for the requisitions of office materials and supplies vital for the development of the activities. Coordinate and maintain up-to-date files and office documents following established systems. Look after the General Manager's travel-related procedures, make respective reservations. Attend to different visitor issues such as: reservations, tours, travel procedures, collaborate in the execution of procedures of hotels, agencies and others.

What You'll Bring

• Bachelor's degree or equivalent experience in Bilingual Executive Secretary
• Fully computer knowledge (MS package, MS Project), Excel and accountability.
• 4+ year of experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

About Ulteig

Ulteig is a purpose-driven organization that has built a culture focused on people—both clients and employees—for over 80 years. Working with Ulteig is more than a job; it means you will have the opportunity to make a difference by creating and solving for a sustainable future. A huge part of the company's success has relied heavily on the dedication and focus of its workforce, which is why Ulteig makes investing in its employees a top priority. Ulteig's mission is to connect people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors, including power, renewables, transportation, and water.

About Maxima Consulting

Maxima Consulting Inc. is a global consulting firm renowned for delivering its innovative workforce and technology solutions to leading companies in various industries. Dedicated to driving sustainable growth in Costa Rica, Maxima Consulting aims to build a people-centric, client-focused, and progress-driven team of engineering professionals to support Ulteig in transforming our world's critical infrastructure.

Position Overview

Ulteig has an outstanding opportunity for an
Administrative Assistant II
– Costa Rica. The role is critical to our office in supporting our leadership team, performing administrative and light facilities management duties; in addition to activities for our office locations while providing backup for other administrative team members.

What You'll Do

• Perform general clerical duties including photocopying, digital faxing, binding and mailer projects, scanning, and miscellaneous administrative tasks as needed.
• Maintain phone coverage as needed.
• Provide administrative support to specific office locations or leaders, including, but not limited to, managing calendars, scheduling travel, reviewing expenses/timesheets, submitting expense reports, directing phone calls, and event/meeting management and coordination, virtual meeting support.
• Assist in duties including lights on/off, dishwasher load/unload, lobby and conference room maintenance as needed.
• Retrieve, open, sort, and distribute incoming correspondence as needed.
• Retrieve, assign, and complete requests for information and administrative support submitted through the help desk ticket system, and in person.
• Monitor and maintain office supply inventories with consideration for budget and cost-effective solutions, including special orders.
• Assist in the preparation of in-person, hybrid and virtual meetings, and company events.
• Create "life event" acknowledgements – cards, flowers, gifts, memorials, etc. as requested.
• Provide excellent customer service to both internal and external clients.
• Create PowerPoint presentations, Newsletters (Adobe), and intranet posts.
• Assist the Facilities Management team, including:
• Serve as a point of contact for building management and vendors (e.g., janitorial, maintenance, deliveries)
• Support coordination of desk moves, seating arrangements, and office space planning.
• Help maintain inventory of office, breakroom, and janitorial supplies.
• Perform light troubleshooting of office equipment (e.g., coffee machines, mail machines).
• Assist with visitor management and ensure building access protocols are followed
• Report and track minor repair or maintenance issues.
• Ship and receive items from the US and Canada, and create international shipping documents and labels for shipments.
• Prepare, ship, and maintain supplies for UPS, FedEx, and DHL. Researching and coordinating other courier services as requested.
• Complete errands and all other duties as assigned.
• Follow all company policies and procedures.

What We Expect from You

• A High School degree or equivalent (GED) required; two-year technical preferred.
• Professional level of English.
• Minimum of 2 years of administrative experience preferred.
• Proven experience in Microsoft Software Applications (Teams, Word, Excel, Power Point, Outlook) and other relevant technologies.
• Knowledge of standard office equipment.
• Must possess well-rounded knowledge of commonly used concepts, practices, and procedures.
• Demonstrates excellent verbal/written communications, time management, interpersonal and organizational skills.
• Strong attention to detail, accuracy, and follow through, and ability to work on multiple projects while maintaining deadlines.
• Ability to work both independently and collaboratively with individuals at all levels in the organization in a team environment.
• Ability to maintain confidentiality.
• Must have authorization to work permanently in Costa Rica.

Benefits

• Competitive salary based on your experience.
• Support for attaining professional accreditation in Costa Rica and the USA
• Wellbeing mental health package.

Recruitment process flow

Join our team and become a part of an innovative company redefining excellence in service delivery. If you're an accomplished engineer we encourage you to apply now by submitting your resume that should highlight your engineering achievements and leadership vision.

We respect your time and effort, so our recruitment process is as short and convenient as possible. Our recruiters are committed to keeping you in the loop and will happily answer your questions to help you prepare or clarify our expectations.