66 Ofertas de Ejecutivo de Cuenta en Costa Rica

Marsh McLennan es la firma líder a nivel mundial en servicios profesionales en riesgo, estrategia y personas a través de las unidades de negocio: Marsh, Mercer, Guy Carpenter y Oliver Wyman.

En Marsh, ofrecemos servicios de consultoría y gestión de riesgos, corretaje de seguros y gestión de programas de seguros para diferentes sectores de la economía y, por lo tanto, estamos buscando candidatos para el siguiente puesto ubicado en
San José, Costa Rica.
Ejecutivo de Cuenta
¿Qué hay para ti?

• Una empresa Multinacional con una marca sólida, comprometida con el bienestar integral de nuestros colaboradores, en un entorno de flexibilidad respecto a los horarios, las vacaciones, trabajo híbrido (presencial-virtual) y oportunidades de crecimiento locales y globales.
• Oportunidad de interactuar con otras áreas del negocio de Marsh, desde un rol de servicio al cliente.
• Contrato temporal a termino fijo

Contaremos contigo para:

• Revisar la información para el gerente de cuentas relacionada con los programas de seguros de los clientes y ayudar a redactar contratos de seguros.
• Trabajar con el gerente de cuentas para impulsar el negocio y la retención y mejorar las experiencias de los clientes durante todo el proceso de propuesta y renovación de MMB.
• Revisar reclamos, contratos y auditorías, hacer un seguimiento de las aprobaciones, la emisión de pólizas, las extensiones y las cancelaciones, y eleva las inquietudes al gerente directo o al equipo del cliente, según corresponda.
• Fortalecer y mantener las relaciones con los tomadores y usuarios.
• Responder directamente a las preguntas y solicitudes simples y moderadamente difíciles de los clientes.
• Solicitar la asistencia del gerente de cuentas según sea necesario.
• Se asegura de que toda la información del cliente se recopile, revise, actualice y comunique al equipo de colocación para obtener soluciones y precios óptimos del programa.

¿Qué necesitas tener?

• Formación académica en carreras administrativas, finanzas o afines (estudiante de últimos semestres, profesional y/o técnico)
• Experiencia mínima de 1 año en servicio al cliente, preferiblemente en seguros de personas.
• Preferiblemente en conocimiento en Seguros de Personas
• Manejo de Microsoft office (especialmente Excel-avanzado)
• Preferiblemente un buen nivel de ingles

¿Qué te hace destacar?

• Empatía, atención al cliente y capacidad de negociación con nuestros clientes para construir en excelente servicio.
• Experiencia en solución de casos difíciles y adaptación al cambio para implementar ante nuevas tecnologías y procesos de innovación en Marsh McLennan.
• Trabajo en equipo
• Habilidad de comunicación verbal y escrita.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Somos una empresa con más de 25 años en el mercado industrial de Costa Rica, con presencia también en Centroamérica y Caribe que hacemos negocios B2B y buscamos una persona proactiva, dinámica, apasionada y que le gusten los retos y las ventas, que aporte valor a la empresa.

Ejecutivo de Cuenta Jr.

El Ejecutivo de Cuenta se encarga de gestionar y desarrollar prospectos y una cartera de clientes dada, buscando establecer y mantener relaciones comerciales sólidas, impulsando la satisfacción, fidelización y crecimiento de cuentas a través de la oferta de productos y soluciones integrales de la empresa.

Principales Responsabilidades

• Gestión de cuentas
  : Mantener una comunicación constante con los clientes, atendiendo sus necesidades y asegurando la satisfacción de los mismos.
• Venta y cierre de negocios
  : Identificar oportunidades de venta, presentar soluciones adecuadas y cerrar negocios que generen ingresos para la empresa.
• Asesoría técnica y comercial
  : Brindar soporte técnico básico sobre productos y coordinar con las áreas especializadas para dar soluciones más complejas.
• Monitoreo y seguimiento
  : Realizar seguimiento de las entregas de pedidos y resolver problemas o inconvenientes que puedan surgir.
• Desarrollo de clientes:
   Identificar nuevas oportunidades de negocio dentro de su cartera, proponiendo nuevas soluciones que se ajusten a las necesidades del cliente.
• Monitoreo de inventarios
  : Velar por la correcta planificación y administración de inventarios para la atención a satisfacción a las necesidades de cada cliente.
• Cumplimiento de objetivos
  : Cumplir con las metas de ventas establecidas, así como el crecimiento de leads y cartera previamente establecido. Así mismo con los KPI's indicados y solicitados.
• Elaboración de reportes
  : Presentar informes periódicos de gestión, ventas y proyecciones de crecimiento de sus cuentas, entre otros.

Requisitos del Puesto

• Formación académica: Mínimo estudiante universitario.
• Conocimiento y manejo de Office.
• Licencia B1 y vehículo propio.

Habilidades

• Buenas habilidades de comunicación.
• Orientación al cliente.
• Capacidad de negociación
• Enfoque en resultados.
• Trabajo en equipo.
• Resiliencia.
• Mentalidad de crecimiento.

Deseables

• Experiencia.
• Experiencia en ventas técnicas en recubrimientos.
• Conocimiento y manejo de sistemas ERP y CRM.

¿Qué ofrecemos?

• Salario base y esquema de ganancia de comisiones por cumplimiento de metas de ventas competitivo.
• Todas las garantías sociales que establece la ley.
• Posibilidad de capacitación y crecimiento.
• Buen ambiente laboral, profesional y estable.

Especialista en identificar oportunidades de mercado, diseñar propuestas de valor y liderar procesos de venta .

Orientado al cliente, con excelentes capacidades de comunicación, negociación y persuasión, así como una mentalidad resiliente y competitiva. Apasionado por el crecimiento, la mejora continua y la construcción de relaciones comerciales sostenibles.

Experiencia mínima de 2 años en manejo de cuentas clave y/o ventas corporativas. B2B/B2C.

Jornada : L-S

Tener vehículo o licencia B1

Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

Preferred Qualifications

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Support Services Costa Rica SRL - B20

Job ID: A

Account Manager

Remote from Mexico or Costa Rica | High Impact | Payment in USD

Stateside is a nearshore staff augmentation partner helping high-growth U.S. tech companies scale with elite LATAM talent. We're looking for an Account Manager to own and grow relationships with our portfolio clients. You'll be their strategic ally—ensuring value, unlocking growth, and driving long-term success.

About us

• We don't do average.
• We move fast, think big, and play for the team.
• We own outcomes and celebrate wins.
• We challenge the status quo and take smart risks.
• We do what we love and grow through what we do.
• We're building a workplace where talent thrives, leadership is earned, and clients stay for the long haul.

About You

• You're a Relationship-Builder.
  You build trust quickly, ask smart questions, and create real value.
• You're Revenue-Driven.
  You understand how to expand accounts and grow revenue with strategy and precision.
• You Thrive in Ambiguity.
  Entrepreneurial conditions are your playground—you bring structure, clarity, and calm.
• You Deliver Results.
  You're committed to hitting your goals and KPIs and know how to execute consistently.
• You Communicate Like a Pro.
  You know how to make it land, whether it's harsh feedback or executive reporting.
• You're All In.
  You lead with curiosity, bring solutions, not problems, and show up with full accountability.

What You'll Do

1. Be the Voice of the Client:
   Own key client relationships—understand their business priorities, challenges, and success metrics. Deliver a high-touch, proactive experience that drives satisfaction and results.
2. Drive Renewals & Growth:
   Lead the strategy for renewals and upsells. Identify new opportunities and collaborate with Sales to grow revenue across your account portfolio.
3. Build Strategic Partnerships:
   Act as the trusted advisor for client stakeholders, ensuring alignment, clarity, and ongoing engagement across technical and business teams.
4. Collaborate & Deliver:
   Work closely with our delivery team to ensure performance meets (and exceeds) expectations. Champion quality, transparency, and problem-solving.
5. Track & Optimize:
   Own NPS and satisfaction metrics for your accounts. Surface feedback and insights that drive continuous improvement and innovation.
6. Know the Market:
   Stay sharp on tech and staffing trends. Share competitive intelligence and client opportunities with internal stakeholders to stay ahead of the curve.

What You Bring

• 3+ years in client success, sales, or account management roles
• 2+ years of proven success in a B2B customer-facing environment
• Demonstrated experience growing existing accounts and driving renewals
• Background in the tech industry or staff augmentation is a strong plus
• Strong communication, negotiation, and project management skills
• Fluent in English and Spanish
• Comfortable managing multiple large accounts
• Based in Mexico or Costa Rica with occasional travel to the U.S. and quarterly LATAM meetups.

What's In It For You

• Work with top U.S. tech companies
• Join a fast-growing, values-driven company
• Own meaningful client relationships
• International team, async-first culture
• Base compensation plus commissions

Additional Compensation

• Performance-based bonus tied to client retention & growth
• Quarterly company offsite trips
• Monthly wellness stipend
• Learning & development budget
• Access to top-tier coaching & leadership training
• Paid time off + local holidays
• Laptop & remote setup
• Health Insurance

Ready to Join Us?

This is more than an account role—it's a chance to lead, grow, and make your mark on a company that's scaling fast. If you're ready to build real relationships, lead a high-performing team, and help top-tier clients win, we want to meet you. Let's grow Stateside—together.

Stateside is an equal opportunity employer dedicated to a policy of non-discrimination in

employment on any basis, including age, sex, color, race, creed, national origin, religion, marital

status, sexual orientation, political belief, or disability.

By submitting/sharing your application and any personal information via email, you

acknowledge and agree that Stateside may store and process your details, including your CV, in

its Applicant Tracking System (ATS) for recruitment purposes. If you wish to withdraw your

consent and request data removal, please contact

Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

Preferred Qualifications

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Support Services Costa Rica SRL - B20

Job ID: A

El candidato ideal será un ejecutivo con experiencia en generación de oportunidades de venta con nuevos clientes y manteniendo relaciones con los existentes. Este candidato podrá comprender las necesidades de un cliente potencial y ofrecer una solución ideal, asesorándole técnicamente. Este indispensable contar con excelentes habilidades de comunicación, actitud proactiva y de superación de metas planteadas.

Las principales responsabilidades del rol son:

• Planificar, vender y colocar materiales y productos químicos/ plásticos de asignados con los clientes de las industrias relacionadas o respectivas.
• Organizar y controlar las órdenes de pedido de clientes de forma planificada para optimizar los recursos de inventarios locales y en tránsito.
• Administrar el recurso técnico de los proveedores para brindar asesorías al cliente que conduzcan a cerrar ventas, proyectos y ventas.
• Administrar los inventarios locales a través de mínimos de reorden a fin de tener productos disponibles para reabastecer a los clientes.
• Visitar clientes, generar y dar seguimiento a nuevos desarrollos y proyectos con el fin de tener Garantizar y acompañar a los nuevos desarrollos con clientes en coordinación el líder de unidad de negocio.
• Elaboración de presupuesto, seguimiento al cumplimiento de crédito de la cartera y otras asociadas al puesto.

Los requisitos indispensables para el puesto

• Al menos Licenciatura universitaria en Ingeniería Química, Biomédica o carreras afines.
• Fuertes competencias de negociación y comercio. Con conocimiento y experiencia en ventas de materias primas químicas.
• Experiencia en venta B2B
• Conocimiento en comercio internacional, técnica y abastecimiento.
• Dominio del paquete de Microsoft Office (Excell, tablas dinámicas)
• Inglés intermedio (deseable bilingüe) sobre todo para interactuar con los proveedores
• Al menos 5 años de experiencia como asesor técnico comercial en la industria de química, médica, biomédica y/o afines.

The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

PREFERRED QUALIFICATIONS

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

CRI, San Jose

Sales, Advertising, & Account Management