52 Ofertas de Hardware Installation en Costa Rica

**WPP** is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**

**Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**

**We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.**

**WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.**

**Why we're hiring**:
We are looking for someone with the ability to work as part of a team in a fast moving and challenging environment.

Reporting to the IT Operations Manager, they will provide IT support for remote and onsite users in line with agreed procedures and expected support levels.

They will be willing to get their hands dirty and stretch themselves to get the job done.

**What you'll be doing**:
End User Support:

- Provide technology guidance to the End Users, following WPP standards.
- Work following WPP standards and processes and using only WPP approved tools.
- Handle defective HW (End user).
- Educate the business on how to use the IT service and maximise benefits.
- Educate the business about IT policies, procedures, security, and compliance.
- Performance issues: perform HW evaluation and suggest replacement if necessary (End user).
- Be responsible for the process of HW issues: check warnings, verify if the HW has a valid support contract, contact Service Providers and report correction measures, unavailability time for maintenance.
- Keep track on the End User devices, Network devices, Servers and Storage support contracts.
- Manage the devices under IT responsibility (Buffer Stock).
- Act as a bridge between facilities and our main provider for peripherals and cabling issues inside meeting rooms and raise tickets when necessary.
- Check physical network availability for new devices - ports on Switch. (hands and eyes)
- Provide support on new services / changes in existing services to the client.
- Work on escalation management and have direct access to Support 1st level and all other third-party suppliers to ensure operational services meet business requirements.
- Fill documentation and keep tickets up to date.

JML (Joiner, Move and Leavers):
1. Setup devices for user.

2.

Join Intel and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So, join us and help us create the conditions that will shape the future for decades to come. This is a technical role that will work with the End User Collaboration partners to deliver the Microsoft 365 technologies that Intel needs at the right cost, time, and quality.

As the Office Productivity Software Student, under the supervision of a Senior Specialist, you will be responsible for but not limited to:

- Supporting the resolution of Microsoft 365 incidents and tasks, identifying the root cause of problems, and driving closure as needed. For example, on installation, configuration, and support of Microsoft Office 365 on various platforms.
- Accurately document all work performed through ticketing system including details and outcomes.
- Comfortable working in an Agile Framework.
- Problem-solving and analytical skills.
- Customer-Obsessed.

**Qualifications**:
You must possess the below minimum qualifications to be initially considered for this position. Relevant experience can be obtained through school work, classes and project work, internships and/or work experience.

Minimum Qualifications:

- Applicants must be pursuing a Bachelor, Licenciatura or Master degree in Computer Engineering, Computer Science, or related fields.
- Applicants must be able to devote a minimum of 22.5 work-hours per week to this position.
- Must be able to stay at least 1 year as an active student.
- Intermediate to Advanced English (written/verbal).

Preferred Qualifications:

- Knowledge in Microsoft Office suite installation and troubleshooting
- Microsoft Windows environment configuration
- Data analysis knowledge (running reports in Power BI, Excel pivots and indicators)
- Knowledge or experience in Microsoft Office 365 online apps such as Yammer, Delve, Flow, Planner, Exchange Online, PowerApps, OneDrive for Business, SharePoint Online and TeaOnline.

**Inside this Business Group**:
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid

**Job Title**: IT Support Analyst 1

**IT Support Analyst 1**

Deals with the day-to-day operation of a particular IT system and/or supports the users in their daily use of IT functions.

**Your role**:

- Ensure that problems are solved, either by own analyses or by escalation to line support function and chasing the solution. They are also responsible for updating IT components and systems as required, both hardware and software, in cooperation with the suppliers of the IT components.
- As necessary, performs other duties as required related to the department requirements.
- On site job.
- Shift B: Monday to Friday from 3:36 pm to 10 pm, Saturday 7:00 am to 3:00 pm.

**You're the right fit if**:

- High School Diploma and Technical Degree related with Information Technology. Experience with remote support to customer and networking. Experience with maintenance on laptops and desktops.
- English Level
- Intermediate or a combination of equivalent job experience in related field
- Knowledge of IP, ITIL, Windows, hardware and software informatics, active directory and exchange.

**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.

LI-PH1

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.-
- Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that operationally support our business units. Exceptional Shared Services teams are vital to the international success of our business.
- At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

Department
- Business Planning )

Role/Responsibilities
- Position objective is to provide support to corporate business and IT finance management through all phases of the financial planning and analysis processes.
- ** Functional Responsibilities**
- Consolidation of P&L actual/budget/forecast variance analysis during the monthly/quarterly close process and act on results to assist in effective business management.
- Review general ledger and other supporting finance dashboards to analyze possible reclasses, vendor coding errors, variances of actual expenses to budget and forecast.
- Manage and support all phases of corporate financial planning and reporting processes.
- Partner with accounting team to provide support for accrual and reclass entries
- Process owner for month end close process and journal entry validations.
- Actively involved in strategic planning process and financial modeling for technology costs.
- Support Corporate Finance and operating managers’ decision-making processes by providing forward-looking analysis and insights including “what if” and scenario analysis.
- Support the annual budget and quarterly forecasting processes. Provide analysis for decision making process.
- Support preparation of presentations and analysis for various senior management audiences.
- Responsible for maintaining up-to-date record of process document
- Participate in special projects as assigned by Finance management

**Scope/Supervision and Interaction**
- Makes decisions appropriate for level of responsibility
- Raises concerns to the appropriate level of management and keeps management informed of activities
- Interaction with colleagues, Business Planning, Accounting, and business line representatives

**Qualifications**:

- Undergraduate degree in Finance, Accounting or Economics
- Minimum of 3 years of relevant financial experience with planning and analysis processes is preferred
- Proficiency of reading/writing codes for financial models a plus
- Experience in using Business Intelligence tools. Power BI experience a plus.

**Key Competencies**
- Advanced English in both written and verbal communication skills
- Proven ability to multi-task, work under pressure, and meet tight deadlines
- Ability to work both independently and as a member of a team
- Ability to handle large volumes of data with high standards of attention to detail
- Ability to develop interactive dashboards or financial models using macro, Business Intelligence tool, etc. a plus
- Ability to prepare complex financial data and deploy financial models and forecasts mechanisms
- Solid understanding of accounting and financial statement reporting
- Strong understanding of workflows and proactive in process improvement
- Prior experience working in a project-oriented environment a plus
- Strong organizational skills and detail oriented
- Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Position objective is to provide support to corporate business and IT finance management through all phases of the financial planning and analysis processes.

**Functional Responsibilities**
- Consolidation of P&L actual/budget/forecast variance analysis during the monthly/quarterly close process and act on results to assist in effective business management.
- Review general ledger and other supporting finance dashboards to analyze possible reclasses, vendor coding errors, variances of actual expenses to budget and forecast.
- Manage and support all phases of corporate financial planning and reporting processes.
- Partner with accounting team to provide support for accrual and reclass entries
- Process owner for month end close process and journal entry validations.
- Actively involved in strategic planning process and financial modeling for technology costs.
- Support Corporate Finance and operating managers’ decision-making processes by providing forward-looking analysis and insights including “what if” and scenario analysis.
- Support the annual budget and quarterly forecasting processes. Provide analysis for decision making process.
- Support preparation of presentations and analysis for various senior management audiences.
- Responsible for maintaining up-to-date record of process document
- Participate in special projects as assigned by Finance management

**Scope/Supervision and Interaction**
- Makes decisions appropriate for level of responsibility
- Raises concerns to the appropriate level of management and keeps management informed of activities
- Interaction with colleagues, Business Planning, Accounting, and business line representatives
- Undergraduate degree in Finance, Accounting or Economics
- Minimum of 3 years of relevant financial experience with planning and analysis processes is preferred
- Proficiency of reading/writing codes for financial models a plus
- Experience in using Business Intelligence tools. Power BI experience a plus.

**Key Competencies**
- Advanced English in both written and verbal communication skills
- Proven ability to multi-task, work under pressure, and meet tight deadlines
- Ability to work both independently and as a member of a team
- Ability to handle large volumes of data with high standards of attention to detail
- Ability to develop interactive dashboards or financial models using macro, Business Intelligence tool, etc. a plus
- Ability to prepare complex financial data and deploy financial models and forecasts mechanisms
- Solid understanding of accounting and financial statement reporting
- Strong understanding of workflows and proactive in process improvement
- Prior experience working in a project-oriented environment a plus
- Strong organizational skills and detail oriented

Business Planning )

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that operationally support our business units. Exceptional Shared Services teams are vital to the international success of our business.

At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

**12971BR**
**Title:**
Technician I, IT Support (Shift B)
**Job Description:**
Responsible for supporting associates with setting up new workstations and peripherals, processing new hires, role transfers, or separation requests and following procedures then documenting tasks appropriately. Provide quality and timely technical support for all onsite and remote end-users focusing on excellent customer service. Maintain proper hardware and software inventory y levels as well as participate in IT related projects. Job duties:
+ Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
+ Image workstations with default operating system using Microsoft Endpoint Configuration Manager to prepare for deployment to associates.
+ Coordinate and communicate with associates to replace workstation equipment to ensure an accurate

Must be located in Costa Rica
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**What is the Internal WWT IT Team, and why join?**
The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
**Meet the Team**
Engineering Support & Automation is a team in the IT Infrastructure and Operations organization that provides advanced tier II support and automation services to our customers, who are mainly other internal IT operational engineering teams (10+). As a team, we strive to automate as much of this support work as we can and value the ability to identify trends through metric analysis and improve processes. The team generates much of its own planned work in this fashion and will regularly engage in project work with other teams when possible. The team (7) currently consists of (6) resources spread across the US.
**What will you be doing?**
An Associate Engineer's primary focus on the Engineering Support & Automation team is day-to-day advanced support destined for the various internal IT operational engineering teams. This involves a vast range of applications and technologies for which you will be expected to learn over time. Our work requires individuals capable of thinking outside the box to troubleshoot issues and collaborate regularly with other engineering team resources to solve more complicated problems.
It's also our mission to seek out long-term resolutions for repeat issues and to recommend, document, and participate in said resolutions, many of which we will lead and develop. Related to this, we're responsible for infrastructure automation platforms (Ansible & Puppet) and practices to help teams eliminate toil and expand capabilities in Infrastructure and operations.
The position is remote however, this is at the discretion of management, and occasional visits to the office in Maryland Heights, MO, are expected.
**Requirements:**
+ Think creatively and have strong troubleshooting abilities
+ A positive customer service attitude
+ Perform Root Cause Analysis (RCA) on issues
+ Gather, analyze data, and identify trending issues around the products we support using ServiceNow and observability tools like Grafana, Big Panda, Splunk
+ Help plan and develop automated solutions based on data trends
+ Demonstrate analytical and long-term resolution-oriented problem-solving skills
+ Create/modify technical documentation for various systems on a regular basis
+ Manage IT Infrastructure Automation platforms - Puppet and Ansible AWX, including administration, lifecycle management, and strategic planning
+ Over time, become cross-functional in supporting multiple technologies. Below are some of the common areas we provide advanced support for in Infrastructure & Operations:
+ Networking devices & technologies, such as Cisco switches/routers and ISE/DNA
+ Linux and Windows OS
+ Microsoft enterprise tools, such as Active Directory (AD) and Exchange
+ Enterprise Resource Planning (ERP) cloud and database technologies, like Oracle
+ IT Service Management applications, specifically ServiceNow
+ Infrastructure virtualization technologies, like vSphere
+ Integration technologies, such as Globalscape FTP and WebMethods
+ Application Development platforms, like GitHub, Kubernetes
+ Container technologies, such as Docker, Kubernetes, OpenShift
+ Identity & Access Management technologies such as Okta, NetIQ
**Minimum Qualifications:**
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
+ Associate degree related to Computer Science/Information Systems and 1-2 years of experience OR equivalent technical working experience (minimum 3-4 years)
+ Experience in an enterprise IT Operations environment, including:
+ Troubleshooting networking devices/connectivity
+ Administering and troubleshooting enterprise applications
+ Administering and troubleshooting Linux/Windows Servers
+ Experience _or_ demonstrated understanding of IT Automation using tools such as Ansible, Puppet, ServiceNow, etc.
+ Passion for documenting technical processes
+ Customer Service background
+ RCA mindset
_Note: Candidates may be given a technical assessment test as well_
**Preferred Qualifications:**
Candidates with the following skills will be given preferential consideration **:**
+ Bachelor's degree in Computer Science/Information Systems
+ 3+ years of customer-facing support work or technical experience
+ Automation and/or development experience, ideally using Ansible
+ Experience managing Puppet or Ansible platforms, especially combined with experience building, deploying, and managing applications that run on Kubernetes clusters, ideally Red Hat OpenShift
+ Experience with ServiceNow ticket management and reporting
+ Experience with troubleshooting Cisco networking devices and software
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
+ Additional Perks: Employee Assistance Program, Employee Discount Program, and more!
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
Must be located in Costa Rica
**#LI-LIVINGTHEDREAM**
**#LI-REMOTE**
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.

Importante Cliente de People Working, dedicado a la fabricación y comercialización de concentrados y bebidas, busca persona para desempeñar funciones como **IT Client Services Support **en su planta ubicada en Liberia, Guanacaste.

El objetivo de la posición es mantener los sistemas de TI locales y las plataformas de servidores, además de brindar soporte para las aplicaciones, la seguridad de TI y la gobernanza del entorno de TI.

**Requisitos**:

- Disponibilidad para Laborar en Liberia, Guanacaste.
- Técnico o Diplomatura en Informática o Carrera a fin.
- 1 a 3 años de experiência en operaciones de TI y prestación de servicio.
- Conocimientos de redes, IoT o Edge Computing y diseño web.
- Acreditación técnica o experiência en una o más de las siguientes áreas: o365, Microsoft Win10, teléfonos Android, dispositivos de videoconferencia CISCO, soporte de escritorio remoto.
- Idioma Inglés Intermedio (Oral y Escrito).

**Funciones**:

- Responsable de la entrega diaria de la administración de la plataforma y el sistema de TI, la seguridad y la gestión de riesgos, la remediación oportuna de incidentes de servidores e infraestructura y solicitudes de servicios.
- Proporcionar acceso altamente disponible, receptivo y resistente a sistemas y servicios de TI internos junto con servicios externos en la nube, para mantener altos níveles de satisfacción del cliente.
- Capacidad para interpretar y traducir los requisitos técnicos de TI del negocio en soluciones inteligentes innovadoras.
- Entrega profesional de proyectos con fuerte énfasis en LEAN y la mejora continua, bien estructurados, bien comunicados, claramente entendidos por las partes interesadas, entregados a tiempo, dentro del presupuesto y entregado de manera organizada que cumpla con las expectativas del cliente.
- También se debe adoptar un enfoque ágil para la ejecución de proyectos cuando sea apropiado. Siempre se deben respetar los estándares de calidad y seguridad.
- Capacidad para construir relaciones sólidas con los clientes con socios de soporte comercial internos y externos junto con proveedores externos, para garantizar una ejecución rápida y oportuna de solicitudes de servicios y problemas escalados, junto con una entrega eficiente del proyecto.
- Colaborar y trabajar estrechamente con otros miembros del equipo de TI, junto con los equipos de automatización de producción y almacén para resolver problemas técnicos multifuncionales de manera oportuna y eficiente.
- Desarrollar y mantener procesos y estándares de TI que cataloguen los servicios de TI, la planificación de la continuidad del negocio de TI, junto con la gestión de licencias y activos de hardware y software en línea con el cumplimiento de la auditoría de TI.

Service Desk-IT Support, quién realizará las siguientes funciones:
Experiência y excelentes habilidades de resolución de problemas de hardware y software.
Comprensión del sistema operativo Windows.
Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets.
Experiência en la resolución de problemas de TI por teléfono/correo electrónico/chat.
Asistencia en sala de juntas.
Configuración de imágenes y entrega de computadoras portátiles.
Seguimiento de inventario de activos de hardware.

**Requisitos**:
Técnico Medio en Soprte Técnico o IT / Estudiante de Bachillerato en Ingeniería en Sistemas o afín.
1 año de experiência en roles de IT Service Desk Support y afines.

**Inglés intermedio (B1)**: Oral y Escrito.
Experiência en procesos Share Service Center.

**Deseable**: Hardware / Software

**Programas**: Excel Intermedio (tablas dinámicas, vlookups and fórmulas).
Deseable Portugués Intermedio (B1).

**Modalidad**: 100% presencial.

Beneficios

De Lunes a Viernes de 7am a 5pm
Contrato Indefinido.

**Salario**: 530.000 colones.