104 Ofertas de Hardware en Costa Rica

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.

The
Hardware Inside Alliance Coordinator (IAC)
role at Veeam focuses on supporting and expanding strategic partnerships with key hardware alliance vendors such as HPE, Lenovo, Hitachi Vantara, Pure, Nutanix, and Exagrid across the Americas region. This position aids Regional Alliance Managers in driving joint business opportunities, pipeline development, and collaborative go-to-market initiatives to boost Veeam's success alongside these hardware partners. The coordinator also manages operational tasks between Veeam, Veeam sellers, and its hardware alliances to ensure smooth alliance enablement and execution of programs.

Key Responsibilities
The coordinator is tasked with a variety of sales, operational, and strategic duties including:

Alliance Engagement & Velocity Motion

• Develop and nurture relationships with the hardware Veeam alliance teams, ensuring alignment on joint business objectives, solution integration, and co-selling opportunities.
• Collaborate with Veeam's sales, technical, and marketing teams to create compelling joint value propositions, solution architectures, and campaigns tailored for the hardware alliances platforms.
• Contact and follow up with attendees of hardware alliance-specific webinars and events to nurture leads and advance pipeline opportunities.
• Drive velocity motion by conducting targeted email outreach to priority accounts to boost attendance at webinars, digital campaigns, and events, collaborating with hardware alliance Veeam contacts on joint email campaigns where appropriate.
• Analyzing and cross-collaboration with Veeam's partner teams (e.g., CR & Regional Channel Teams) to identify top reseller accounts for targeting joint demand generation events.

Renew, Upgrade & Expand Motion

• Coordinate meetings between Veeam Customer Success Representatives (CSRs) and hardware alliance Field Reps for renewals with the goal of driving Up-Sell/Cross-Sell, and expansion beyond existing renewals.
• Support the onboarding, enablement, and training of Veeam's internal teams and channel partners on hardware alliances NSQ, Custom sku process, and ordering nuances as applicable.
• Utilization of Account IG (AIQ) for additional analysis on TAM opportunities for accounts.

Operational Excellence

• Manage partnership operational challenges ensuring seamless execution of joint activities.
• Following up on license activations with customers ensuring completion of closed won status within SFDC.
• Support deal registration processes, including clarifying and improving the hardware registration flow on Veeam Pro Partner Portal, and providing guidance on submission of opportunities.
• Tracking and reporting joint pipeline development, sales performance, and key success metrics related to hardware alliances.

Performance & Collaboration

• Track and report on joint pipeline, sales performance, and key success metrics specific to hardware alliance partnerships.
• Organize and participate in joint marketing activities such as webinars, events, and digital campaigns focused on hardware alliance sales plays and solutions.
• Work closely with regional and global channel managers, solution architects, and product teams to deliver successful joint initiatives and resolve partner challenges.
• Stay informed about Veeam's portfolio, hardware alliance offerings, and the competitive landscape to enhance partner and customer engagement.
• Advocate internally for hardware alliance partner needs, providing feedback to Veeam leadership and product development teams.
• Building and nurturing relationships with hardware alliances and internal Veeam teams to align on business objectives, solution integration, and sales opportunities.

Preferred Qualifications And Skills
Candidates for this role are ideally expected to have:

• A bachelor's degree or a combination of education and relevant work experience.
• Bilingual proficiency in English and Spanish, with Portuguese as a bonus.
• Experience in channel sales, alliance management, or vendor operations, preferably with knowledge of hardware alliance vendors.
• Strong interpersonal, communication, verbal, and organizational skills.
• The ability to work independently with minimal supervision while managing multiple projects and relationships.
• An analytical mindset with experience in pipeline tracking and performance reporting.
• High energy, self-motivation, proactivity, and the capability to work effectively both independently and as part of a virtual team in a fast-paced environment.
• Familiarity with business research tools such as LinkedIn, Google, Salesforce, or similar CRMs.
• Proficiency in Microsoft Office tools including Excel, Outlook, Word, and PowerPoint.
• A strong passion for technology innovation and the industry.
• Excellent correspondence skills via email, instant messaging, and phone.
• Availability to work in the EST/Central Time Zone and participate in calls with Veeam sellers and alliance partners. This role is critical in bridging Veeam's internal teams and its hardware alliance ecosystem to foster growth, streamline operations, and maximize joint business success in the Americas region.

Veeam Software is an equal opportunity employer
and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

Empresa líder en el sector de Tecnología busca Gerente de Producto Hardware - Tecnología

Requisitos:

Bachiller en Administración de Empresas, Mercadeo, Ingeniería Informática o carrera afín.

Dos años de experiencia en comercialización de soluciones de tecnología (hardware)

Conocimiento del ciclo de ventas dentro del área de tecnología.

Disponibilidad inmediata

Funciones:

Gerenciar y mantener una relación de mutuo beneficio con los fabricantes.

Administración y control del Forecast y Pipeline de la línea, con el fin de lograr el cumplimiento de los objetivos de ventas.

Asegurar el entendimiento de las estrategias de negocios.

Manejo de inventarios y sus respectivas estrategías.

Elaboración y ejecución del Plan de Mercadeo y de Negocios de la línea.

Seguimiento al proceso de venta.

Acompañamiento a los canales en pruebas técnicas y asesoría comercial para el cierre de negocios.

Buscar nuevos canales, capacitarlos , contribuir con su desarrollo y crecimiento para expandir la línea a nuevos mercados.

Realizar visitas a los clientes.

Apoyo regional.

Por favor enviar su CV al correo / ana.martí

Job Description
The candidate shall be responsible for managing the lifecycle of server and infrastructure hardware assets. In this role, the analyst will partner with IT and Business stakeholders in a highly collaborative and team-oriented environment to develop and support processes, workflows, and automation of Hardware and related Software Asset Management Programs for Stryker using ServiceNow. The role requires knowledge of infrastructure assets, including servers, switches, virtual machines and machine supported devices. The role requires 4+ years' experience managing the lifecycle of physical and virtual assets and setting the standards for device reporting requirements.

What
you will do:

• Maintaining a comprehensive and accurate record of all servers, including hardware specifications, software licenses, and deployment locations.
• Managing entire lifecycle of a server, from initial deployment to retirement, including upgrades, maintenance, and decommissioning.
• Ensuring asset lifecycle process is appropriately designed and governed to support business and stakeholder requirements.
• Ensuring compliance with software licenses, including tracking installations, usage and potential over consumption or underutilization.
• Collaborate with infrastructure stakeholders to baseline and ensure accurate asset ownership and attribute data.
• Maintaining accurate documentation of server configurations, software versions, and other relevant attributes.
• Managing KPI's, reporting, and audits of infrastructure assets for stakeholders and leadership.

What you need
:

• Strong understanding of server hardware, including networking, virtualization technologies, cloud computing (AWS, Azure) and an understanding/knowledge of cybersecurity.
• Understanding of PVU, core licensing metrics.
• Experience with ServiceNow specifically in Hardware and Computer/CMBD tables. ServiceNow SAM Pro a plus.
• Experience with discovery tools such as ServiceNow CMBD, Tanium, SCCM.
• Strong organizational & analytical skills; ability to handle multiple tasks, prioritize work and manage time effectively.
• Ability to produce high-quality deliverables in an accurate and timely manner.
• Strong written & verbal communication skills.
• Highly motivated, able to work independently, possesses acute attention to detail.
• Good facilitator/mediator able to resolve conflict.
• Bachelor's degree or higher in related technology field or comparable job experiences.

Preferred Qualifications:

• ITILv4 certification preferred
• ITAM certifications (CSAM, CHAMP) preferred

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Propósito del trabajo

El Especialista de Infraestructura de Nivel 3 es responsable de garantizar la operación continua, segura y eficiente de los sistemas de infraestructura tecnológica de la organización, incluyendo servidores físicos y virtuales, almacenamiento, respaldo, sistemas operativos y servicios en la nube.

Este profesional actúa como punto de escalamiento técnico para incidentes complejos, lidera la resolución de problemas críticos, y colabora en proyectos de mejora, migración y automatización de la infraestructura.

El rol requiere habilidades técnicas avanzadas, capacidad analítica, y experiencia en ambientes híbridos (on-premise y cloud), así como una fuerte orientación a la mejora continua, documentación y cumplimiento de estándares globales como ITIL.

Requisitos

• Bachillerato/Diplomado en informática, ingeniería de sistemas o telemática.
• 5-8 años de experiencia en roles similares en empresas transnacionales.
• Experiencia en de gestión de infraestructura de servidores.
• Inglés intermedio

Habilidades técnicas y experiencia

• Dominio avanzado de sistemas operativos Windows Server y Linux.
• Experiencia en virtualización (VMware, Hyper-V) y administración de servidores físicos.
• Conocimiento en plataformas de almacenamiento empresarial (PureStor) y soluciones de respaldo (Veeam).
• Experiencia en servicios de infraestructura en la nube (Azure, AWS), incluyendo migraciones y operación híbrida.
• Capacidad para administrar Active Directory, DNS/DHCP, GPOs y servicios de red asociados.
• Habilidades en automatización de tareas con PowerShell.
• Experiencia con herramientas de monitoreo y gestión de infraestructura (SCOM, SCCM).
• Conocimiento práctico de ITIL (especialmente en Gestión de Incidentes, Problemas, Cambios y Configuración).
• Capacidad para documentar procedimientos técnicos.
• Certificaciones técnicas (ej. Microsoft, VMware, ITIL) deseable.

Generalidades de la posición

• Oficina: Escazú, San José
• Horario: lunes a viernes de 08:00am a 17:00pm
• Modalidad: híbrida

Job Summary

This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems,

setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and

advising others in all system development lifecycle phases.

The Mobility Center of Excellence is seeking an innovative and highly technical DevOps Engineer to manage the touch points of mobile application development and certification processes. This role supports our development and delivery teams by maintaining, developing, integrating, and enhancing the build-related tools and infrastructure relied upon daily by the Mobility Center of Excellence and its partners.

The ideal candidate will bring expertise in automation, CI/CD pipelines, mobile build processes, and cloud services, working closely with internal customers and development teams to ensure fast, reliable, and secure mobile app delivery.

Essential Responsibilities:

• Own and maintain configuration code, including writing and maintaining automated tests, and managing deployments.
• Gather and analyze system metrics to identify and address problematic machines.
• Retire and replace machines after their useful life has ended.
• Monitor and improve DevOps tools and processes, automate routine tasks, and implement self-healing mechanisms to improve reliability.
• Keep CI toolchain updated and resolve build or deployment issues as they arise.
• Evaluate and potentially deploy CI services on cloud platforms such as Azure or Bluemix.
• Collaborate with development teams to integrate new features, components, and assets into the build and release process.
• Create hooks from repository through continuous integration to Enterprise AppStore.
• Manage and enhance application code signing processes for iOS and Android.
• Maintain build and configuration documentation.
• Enforce coding design and style standards within the build process.
• Support Git repository build tagging, branching, and merging.
• Create technical documentation for process flows and configurations.
• Troubleshoot and resolve build, installation, and configuration issues for Android and iOS.
• Research, evaluate, and integrate new technologies into existing systems where appropriate.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/offpremise, cloud-based solutions.
• Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities.
• Provides some recommendations and input on options, risks, costs, and benefits for systems designs.
• Leverages partnerships with IT teams and key business partners to troubleshoot complex systems.
• Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Ensures system designs adhere to company architecture standards.
• Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.
• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
• Mentors other technical resources throughout infrastructure systems development.
• Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions.
• Leads the development and modification of solutions by identifying technical solutions to business problems.
• Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning.
• Reviews benchmarking results and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions.
• Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI.
• Makes recommendations on resources required to maintain service levels and meet new demands.
• Guides and drives physical architecture design for new initiatives.

Minimum Qualifications

• Bachelor's degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking.
• Minimum two (2) years in a technical lead role with or without direct reports. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications

• Three (3) years experience working with automation tools and configuration management software (e.g., Chef).
• One (1) years experience working with Ruby.
• Three (3) years experience administering and supporting macOS and Red Hat Linux environments.
• Three (3) years experience working with code and image repositories (e.g., Git, GitHub).
• Three (3) years experience using automated testing tools (e.g., Chef Kitchen, InSpec, XCUITest, Perfecto).
• Six (6) years scripting experience using UNIX/Linux scripting languages (e.g., Bash, Python) and three (3) years scripting experience using PowerShell.
• Three (3) years experience applying networking fundamentals, including DNS, TCP/IP, NAT, PAT, routing, load balancing, and packet inspection tools (e.g., Wireshark).
• Three (3) years experience using monitoring tools (e.g., Dynatrace, Splunk).
• Three (3) years experience working with CI/CD tools (e.g., GitHub Actions).
• Two (2) years experience using Agile development tools (e.g., Jira).
• Three (3) years experience administering and configuring Apache and NGINX web servers.
• Three (3) years experience working with cloud computing platforms (e.g., Azure).
• Three (3) years experience deploying changes to production environments.
• Two (2) years experience working in a role requiring interaction with senior leadership (e.g., Director level and above).
• Four (4) years experience leading the development of technical documentation in an infrastructure development environment.
• Strong interpersonal and professional communication skills, organizational skills, and the ability to work independently to deliver on schedule without sacrificing quality.
• Demonstrated ability to adapt to a fast-paced environment and quickly troubleshoot complex systems.
• Experience with virtualization platforms (VMware, KVM, QEMU).
• Experience with mobile app dependency management tools (CocoaPods, Swift Package Manager, Maven).
• Experience with native mobile app distribution technologies.
• Experience with enterprise mobile app signing and provisioning processes.
• Experience with Gradle and mobile build tools for iOS and Android.
• Familiarity with HIPAA/PCI compliance requirements.

IT Infrastructure and Systems Engineer – Network

Join our fast-growing Corporate IT team and play a key role in shaping the backbone of Flat Rock's global technology environment. As an IT Infrastructure and Systems Engineer, you'll design, build, and manage critical infrastructure that powers our operations worldwide. From data centers and cloud platforms to collaboration tools and secure networks, you'll help us scale with resilience, efficiency, and innovation.

This is a high-impact, hands-on role where your expertise will directly enable business growth, global expansion, and the delivery of cutting-edge solutions.

What You'll Do

In this role, you will:

• Design, build, and support enterprise networks, servers, storage, telephony, and systems.
• Engineer secure, fault-tolerant, and scalable solutions across on-premise, co-location, and cloud environments.
• Provide technical leadership, mentorship, and architectural guidance across IT and business teams.
• Act as a trusted escalation point for complex technical issues.
• Lead infrastructure and application projects, from system migrations to global rollouts.
• Drive the migration of legacy systems to modern cloud-first solutions (AWS, Azure).
• Partner with vendors and managed service providers to ensure seamless service delivery.
• Contribute to the enterprise-wide strategy for infrastructure, systems, and international expansion.
• Define and implement disaster recovery and business continuity solutions.

What You Bring

Personal Qualities

• A self-sufficient, motivated professional who thrives in a fast-paced, high-growth environment.
• Service-oriented with a customer-first mindset.
• Strong communicator who can translate technical detail into business value.
• Flexible, with the ability to adapt to after-hours project work.
• Experienced in working within global 24x7 operations and regulated environments (SOX).
• A natural mentor, eager to guide less experienced team members.
• Bonus: background in healthcare, life sciences, pharma, or biotech.

Technical Expertise

• 8+ years of hands-on engineering experience with enterprise networks, servers, and storage systems.
• Proven expertise with VMware (ESXi, vSphere, vCenter).
• Strong skills in firewalls, switches, wireless infrastructure (physical and virtual).
• Deep knowledge of Microsoft Server OS & Active Directory.
• Solid experience with cloud computing and storage (AWS and Azure).
• Experience delivering disaster recovery and business continuity solutions.
• Proficiency with Microsoft 365 collaboration suite (Teams, SharePoint, OneDrive, Exchange Online).
• Scripting skills to automate and optimize infrastructure management.
• Familiarity with patch management, monitoring tools, and ITIL frameworks.
• Linux knowledge is a plus.

Education & Certifications

• Degree in Information Systems or a related field (AA minimum) – or equivalent hands-on experience.
• Certifications preferred:
• Cisco (CCNA/CCNP)
• Microsoft O365
• Windows Server
• Networking certifications

Why Join Us?

At Flat Rock, you'll do more than maintain IT systems - you'll help build the digital foundation of a company driving innovation and global growth. This is your opportunity to work with cutting-edge technologies, lead meaningful projects, and grow your career alongside a passionate, forward-thinking team.

¿Y si no nos centráramos en quién eres ahora, sino en quién podrías llegar a ser?

Aquí, en EY, tendrás la oportunidad de construir una experiencia verdaderamente excepcional. Te capacitaremos con la última tecnología, te rodearemos de equipos de alto rendimiento y te proporcionaremos la escala global y la cultura diversa e inclusiva que necesitas para descubrir todo tu potencial. A través de nuestros programas de entrenamiento y formación, desarrollarás las habilidades que necesitas para seguir siendo relevante hoy y en el futuro, todo mientras construyes una red de colegas, mentores y líderes que estarán en el viaje contigo en EY y más allá.

La experiencia excepcional de EY. Es tuya para construirla.

La oportunidad:

Puedes esperar un aprendizaje y desarrollo de primera clase adaptado a tus intereses y motivaciones únicos. Tendrás todas las habilidades, conocimientos y oportunidades para progresar y estar listo para construir un mundo laboral mejor para nuestra gente, nuestros clientes y las comunidades que nos apoyan.

Lo que buscamos

• Tienes una mentalidad ágil y orientada al crecimiento. Lo que sabes es importante. Pero la mentalidad adecuada es igual de importante para determinar el éxito. Buscamos personas que sean innovadoras, que puedan trabajar de forma ágil y que sigan el ritmo de un mundo que cambia rápidamente.
• Son curiosos y tienen un propósito. Buscamos personas que vean oportunidades en lugar de retos, que se hagan mejores preguntas para buscar mejores respuestas que construyan un mundo laboral mejor.
• Eres inclusivo. Buscamos personas que busquen y acepten perspectivas diversas, que valoren las diferencias y trabajen en equipo de forma inclusiva para crear seguridad y confianza.
• Cualificaciones:

Formación: Graduado de Educación Media preferible colegio técnico, estudiando en Universidad carrera en tecnología.

Experiencia: Soporte tecnico , Servicio al cliente, manejo de proveedores de tecnologia, conexiones a redes, cuarto de servidores, garantias a PC, creación de tiquetes, atencion de usuarios, inventario de activos tecnologicos, compra de activos tecnologicos.

Conocimiento de Idiomas: Español / Ingles

Conocimiento de sistemas: soporte técnico de software y hardware

Habilidades Blandas: Comunicación efectiva,Resolución de problemas,Trabajo en equipo,Adaptabilidad,Gestión del tiempo,Orientación al cliente, Proactividad en busqusqueda de manuales y procesos.

Habilidades técnicas: Comunicación efectiva,Resolución de problemas,Trabajo en equipo,Adaptabilidad,Gestión del tiempo,Orientación al cliente, Proactividad en busqusqueda de manuales y procesos.

Qué hay para ti

• Acelere sus capacidades técnicas y sus habilidades de liderazgo transformador con cursos y programas de desarrollo orientados al futuro.
• Amplíe sus horizontes trabajando en equipos altamente integrados en todo el mundo y colabore con personas de diversos orígenes, tanto profesional como culturalmente.
• Saca lo mejor de ti mismo con una inversión continua en tu bienestar personal y en el desarrollo de tu carrera.
• Desarrolla tu propio propósito personal y ayúdanos a crear un efecto dominó positivo en nuestros equipos, nuestro negocio, los clientes y la sociedad, construyendo juntos un mundo laboral mejor.

Job Summary:

This position is responsible for engineering, design, and promotion of cloud infrastructure solutions, leading software-defined infrastructure solutions, leading SDLC (lifecycle) for infrastructure development, deployment, and operationalization, and conceptualizing emerging services and infrastructure innovation. Some of the unique challenges this position will face include expert with VMWare, vCloud, Windows 365, Azure Virtual Desktop/Azure Local, vRealize, and automation development, expert with orchestration tools (e.g. heat, vco), experience designing and implementing large infrastructure solutions, and the ability to deploy complete EUC virtualization environments comprising multiple nodes and services.

Essential Responsibilities

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi- channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities.
• Provides some recommendations and input on options, risks, costs, and benefits for systems designs.
• Leverages partnerships with IT teams and key business partners to troubleshoot complex systems.
• Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Ensures system designs adhere to company architecture standards.
• Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.
• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
• Mentors other technical resources throughout infrastructure systems development.
• Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions.
• Leads the development and modification of solutions by identifying technical solutions to business problems.
• Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning.
• Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI.
• Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions.
• Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI.
• Assists with physical architecture design for new initiatives.
• Makes recommendations on resources required to maintain service levels and meet new demands.
• Guides and drives physical design for new initiatives.

Job Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, CIS, or related field and
• Minimum eight (8) years experience in an IT operations environment with technical experience in EUC distributed technologies, systems development, and/or networking.
• Additional equivalent work experience may be substituted for the degree requirement.
• Minimum six (6) years experience working with Unix/Linux servers.
• Minimum six (6) years experience in the design and configuration of Windows servers infrastructure.
• Minimum six (6) years experience working with configuration management software.
• Minimum six (6) years experience working with operating system and client/server utilities.
• Minimum six (6) years experience working with virtualization technologies.
• Minimum four (4) years experience in automation
• Minimum four (4) years experience with infrastructure software development
• Minimum three (3) years scripting experience using PowerShell language.
• Minimum two (2) years in a technical lead role with or without direct reports.

Preferred Qualifications:

• Three (3) years experience in the configuration and administration of remote access and out-of-band network software.
• Three (3) years experience working with Windows systems administration.
• Six (6) years experience working with server hardware management tools and/or server hardware.
• Two (2) years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Four (4) years experience leading the development of technical documentation in an infrastructure development environment.
• Three (3) years experience in a leadership role of a large matrixed organization.
• Three (3) years experience working with IT vendors.
• Four (4) years experience working with an IT Infrastructure Library (ITIL) framework.
• Six (6) years experience in the design and configuration of UNIX/Linux and/or Windows servers infrastructure.

Job Summary:

This position is responsible for design and development of cloud infrastructure solutions, design and development of technology infrastructure comprised of software defined servers, storage, network and cloud developing service catalogs, system automation, and infrastructure solutions. Some of the unique challenges this position will face include required experience with VMWare, vCloud, Azure virtual EUC environments, vRealize automation development using integrated automation and development tools.

Essential Responsibilities:

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.

• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi- channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Supports the review of team deliverables.
• Provides some recommendations and input on options, risks, costs, and benefits for systems designs.
• Collaborates with team members to develop project support plans, schedules, and assignments.
• Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Serves as a liaison with business partners, Solutions, and enterprise architects to define and understand target strategies.
• Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation.
• Develops and modifies solutions by identifying technical solutions to business problems.
• Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities.
• Reviews and makes changes to technical specifications and documentation.
• Collaborates with IT teams and key business partners to troubleshoot complex systems and provides solutions, as appropriate.
• Evaluates existing systems to make recommendations on resources required to maintain service levels.
• Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI.
• Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs.
• Verifies system designs adhere to company architecture standards.
• Assists with physical architecture design for new initiatives.
• Leads the implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.

Job Qualifications:

Minimum Qualifications:

• Bachelor's degree in Computer Science, CIS, or related field and Minimum six (6) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking.
• Additional equivalent work experience may be substituted for the degree requirement.
• Minimum four (4) years experience working with Unix/Linux servers.
• Minimum four (4) years experience in the design and configuration of Windows servers infrastructure.
• Minimum four (4) years experience working with configuration management software.
• Minimum four (4) years experience working with operating system and client/server utilities.
• Minimum four (4) years experience working with virtualization technologies.
• Minimum two (2) years experience in automation
• Minimum two (2) years experience with infrastructure software development
• Minimum two (2) years scripting experience using PowerShell or Perl scripting languages.
• Minimum one (1) year in a technical lead role with or without direct reports.

Additional Requirements:

• Minimum four (4) years experience working with Unix/Linux servers.
• Minimum four (4) years experience in the design and configuration of Windows servers infrastructure.
• Minimum four (4) years experience working with configuration management software.
• Minimum four (4) years experience working with operating system and client/server utilities.
• Minimum four (4) years experience working with virtualization technologies.
• Minimum two (2) years experience in automation
• Minimum two (2) years experience with infrastructure software development
• Minimum two (2) years scripting experience using PowerShell or Perl scripting languages.
• Minimum one (1) year in a technical lead role with or without direct reports.

Preferred Qualifications:

• Two (2) years experience in the configuration and administration of remote access and out-of-band network software.
• Two (2) years experience working with Windows systems administration.
• Four (4) years experience working with server hardware management tools and/or server hardware.
• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
• Three (3) years experience writing technical documentation in an infrastructure development environment.
• Three (3) years experience working in a large matrixed organization.
• Two (2) years experience working with IT vendors.