102 Ofertas de Hardware Support en Costa Rica

Key Responsibilities:

• Provide deskside support for desktops, laptops, mobile devices, and peripherals.
• Install, configure, and troubleshoot
  Zebra printers
  , including firmware updates and connectivity issues.
• Respond promptly to
  VIP support requests
  , ensuring high-quality service and minimal downtime.
• Diagnose and resolve
  network issues
   (wired and wireless), including port activations and basic switch troubleshooting.
• Handle
  PC logistics
  : imaging, deployment, asset tagging, inventory updates, and hardware replacements.
• Maintain accurate documentation of incidents, service requests, and asset movements.
• Collaborate with remote IT teams and escalate issues when necessary.
• Follow IT policies, procedures, and security standards.

Qualifications:

• 3+ years of experience in a deskside or IT support role.
• Strong knowledge of Windows OS, Microsoft Office, and enterprise applications.
• Experience with
  Zebra printers
   and related tools (e.g., ZPL, ZebraDesigner).
• Basic understanding of networking (TCP/IP, DNS, DHCP).
• Experience supporting VIP or executive users.
• Familiarity with imaging tools (e.g., SCCM, MDT) and asset management systems.
• Excellent communication and customer service skills.
• Ability to lift and move IT equipment as needed.

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America's ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America's exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can't wait for you to experience "Pura Vida" at Peninsula Papagayo.

About The Role
Hotel Four Seasons Costa Rica.

IT Basic Support

What You Will Do
Work close the IT Department, to change switches and access point.

What You Bring
Basics Knowledge in support IT.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours

• full time, and weekends.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field,
• minimum of 3+ years of experience in IT support.
• Proven experience in providing exceptional customer service and technical support in a fast-paced environment.
• Ability to work effectively in a global team environment, fostering collaboration and open communication.
• Self-motivated and able to work independently, under minimal direct supervision, prioritizing tasks and managing
• time efficiently.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to resolve complex technical issues.
• Excellent communication, interpersonal, and organizational skills, with the ability to articulate technical information
• to non-technical stakeholders.
• Creativity and resourcefulness in addressing technical challenges, with a willingness to learn and adapt to new technologies.
• Proficiency in IT service management frameworks (e.g., ITIL) and experience with help desk software and ticketing systems.
• Strong attention to detail, with a focus on delivering high-quality results and ensuring customer satisfaction.

NTT DATA Services
strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Associate to join our team in Belen, Heredia.

NTT DATA Costa Rica is current looking for an IT support technician Onsite
IT support technician
to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities:

• Windows Installation, support and troubleshooting.
• Assets management, physical reception, tagging, relocation, inventories and follow up to the entire Configuration Items Lifecycle.
• Ability to move heavy equipment between floors and buildings.
• Warranties, no warranties, assets loans, documentation and follow-up.
• Cubicles, storage room, telecom rooms, order, cleanup and maintenance.
• Network, Servers and Videoconference installation knowledge.
• Backups systems knowledge (Preferrable)
• Basic Knowledge in Change Management, Incident Management, Configure Management, and other ITIL concepts.
• Basic knowledge of Networking and server environments and concepts and protocols. (LAN, WLAN, VPN, VLAN, NAT, DHCP, PROXY, FIREWALL, NAS, Data Domain, local policies)
• Organized and structured person.
• Fast learner, insightful and analytical mindset.
• Perspicacious and a team player.
• Communication, empathy, transparency, sense of urgency skills to interact with customers and supervision.
• Good attitude to face problems, feedback and recommendations given by supervision.

About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team

Acerca del empleo:

En AR Holdings estamos en búsqueda de un/a IT Support Specialist que brinde soporte técnico eficiente que garantice el buen funcionamiento de los equipos y sistemas tecnológicos de la compañía. Esta posición se encarga de asegurar la correcta instalación, mantenimiento y actualización de hardware y software, contribuyendo a la continuidad operativa y al óptimo desempeño de las herramientas tecnológicas en todos los niveles de la organización.

Funciones:

• Resolver tickets de incidencias, peticiones y consultas técnicas de manera remota y en sitio.
• Configurar impresoras, hand helds, portátiles, teléfonos IPs, Tablets, Camaras.
• Realizar mantenimiento preventivo a Puntos de Venta, Equipos de Oficinas y Redes.
• Realizar instalaciones y configuraciones de Puntos de Venta y Equipos de Oficina.
• Diagnosticar Redes WiFi, LAN y WAN.
• Cuidar Activos (información, herramienta, sistema, etc), asignado bajo la responsabilidad de este puesto.
• Realizar cualquier otra función relacionada al puesto con respecto al soporte tecnológico en la empresa.

Requisitos:

• Estudiante de Informática o Técnico en Computación, Electrónica, Redes o áreas afines.
• Experiencia de 3 a 5 años en puestos similares.
• Conocimiento y manejo de herramientas como Anydesk, SQL (Structured Query Language), ICG Software, Office 365, Active Directory y sistemas de gestión de tickets.

Deseables:

• Manejo de inglés intermedio.
• Bachillerato universitario.

En AR Holdings, creemos en el poder de la diversidad.

Como empleador que ofrece igualdad de oportunidades, estamos comprometidos con la construcción de equipos inclusivos y multiculturales. Fomentamos un proceso de contratación libre de barreras, donde cada persona tenga la posibilidad de crecer y desarrollarse.

Responsibilities
:

• Provide technical assistance to customers via phone or email, ensuring timely issue resolution.
• Troubleshoot technical issues with applications by analyzing log files, error messages, and user reports.
• Log and monitor incidents, prioritize and resolve according to defined SLAs.
• Investigate and resolve incidents following SOPs to identify root causes and implement solutions.
• Collaborate with support teams, development teams, and third-party vendors to escalate and resolve complex incidents.
• Track and manage reported software bugs, ensuring proper documentation and resolution.
• Create and update knowledge base articles, FAQs, and troubleshooting guides.
• Participate in quality assurance activities, testing new features and verifying fixes.
• Requirements:
• Bachelor's Degree in Computer Science or equivalent.
• Excellent verbal and written communication skills in English.
• Minimum 2 years of experience in B2B customer support roles for Enterprise or SaaS-based applications.
• Availability for 24/7 shifts, including weekends, holidays, or on-call support.
• Experience with ticketing tools and CRM systems.
• Strong interpersonal and customer service skills in a team-oriented environment.
• Basic understanding of ITIL, Cloud Infrastructure (AWS - Optional), and Operating Systems (Windows & Mac - Optional)

IT Support Intern

Minimum required Education: High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: One sentence description of role Your role:
• The greater impact of this role.
• Detail elements of the team and stakeholders for this role.
• What are the professional and personal opportunities for development within this role?
• From (benefit 1) to (benefit 2), a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region. You're the right fit if: (4 x bullets max) 1. Experience. 2. Skills. 3. Education. 4. Anything else. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose . If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

In Netser Group we are looking for an IT Technical Support Level 2 :

• Requirements:
• Years of experience: 5-10 years.
• Repair of high -end PCs equipment and any complex IMAC installation; Break & Fix.
• Solution of software application and support for standard business environment applications.
• High complexity desktop support activities, such as, among others, backup, migration and data recovery, security management, management and configuration of the operating system, device configuration, controllers and software and performance optimization activities.
• Having successfully completed the web -based training before starting working. 10 -hour referential certification (it can be carried out in the initial training period)

SERVICE REQUIREMENTS:

• Work at the Customer Site - Monday to Friday
• Comply with professional business clothing code.
• Being able to work out programmed and not scheduled hours
• Be available to participate in the work assigned during the weekends, local holidays, night hours, when necessary and after customer request
• Have experience for the client on the site with good soft customer service skills
• Have technical/mechanical experience in hardware repair
• Having demonstrated technical/mechanical aptitude for learning new technologies.

Very expert level of English C2

Tipo de puesto: Tiempo completo, Permanente

Sueldo: ₡500 000,00 al mes

Pregunta(s) de postulación:

• Es un presupuesto de 1000 USD mensuales. Estás interesado?

Idioma:

• Inglés (Obligatorio)

We are seeking a highly motivated IT Support Specialist with proven experience in managing networks, servers, and end-to-end technical support. The ideal candidate will be responsible for maintaining complex infrastructures, implementing innovative solutions, and ensuring the security and availability of IT systems.

This role requires strong analytical and problem-solving skills, results orientation, and the ability to clearly communicate technical concepts to non-technical stakeholders.

Key Responsibilities

• Administer and maintain Windows Servers (2012R2, 2016, 2019) and Linux systems.
• Manage networks including firewalls, switches, routers, Access Points, and VPNs (Site-to-Site, SSL IPsec).
• Oversee
  Office 365, Microsoft Teams, IIS, Active Directory, DHCP/DNS, and WSUS
  administration.
• Implement, configure, and manage ticketing systems (GLPI, SysAid).
• Perform system virtualization using VMware, Hyper-V, and VirtualBox.
• Ensure cybersecurity through antivirus, antimalware, and firewall management (Sophos, Cisco AMP, Checkpoint, Zyxel, Endian, etc.).
• Manage critical data backups, recovery plans, and infrastructure monitoring.
• Coordinate with vendors and deliver technical support to internal and external users.
• Train and mentor junior IT staff.

Requirements

• 5+ years of proven experience in network and server administration.
• Strong expertise in Microsoft systems administration and virtualization tools.
• Hands-on experience with firewalls, VPNs, VLANs, and network security.
• Knowledge of ticketing system implementation and administration.
• Excellent problem-solving and communication skills.
• English level: Minimum B2 (required).
• Technical or university degree in IT, Networking, or related field (Cisco CCNA, IT Essentials, or similar is a plus).

Core Competencies

• Proactive and results-driven mindset.
• Integrity and professional ethics.
• Strong customer service and teamwork orientation.
• Planning and decision-making ability.
• Initiative to propose and implement technological improvements.