102 Ofertas de Hr Manager en Costa Rica

Job Description
Main Responsibilities:

• Conducts Employee Relations intakes with managers within SLA of 24-48 hours, documents intake details in case management tool, determines key stakeholders to engage, pulls employee profile, previous performance history, signed policies, and initiates investigation strategy document.
• Validates case type and evaluates complexity and priority per defined matrixes. Records case in ER Case management tool and aligns with manager on next steps.
• Reports up cases through Business Integrity / Ethics Point when appropriate.
• Conducts Employee Relations investigations, assesses situations, and determines appropriate actions in line with company policies and practices:
• Investigates into employee misconduct and complaints. Documents investigation findings, interviews, and document analysis. Writes disciplinary action documents. Consistently administers disciplinary actions using a progressive discipline approach.
• Provides coaching and guidance to People Managers and key stakeholders as it relates to performance issues. Drafts warning letters and support People Managers on creation of Performance Improvement Plans as needed.
• Assists managers with attendance, absenteeism, and job abandonment issues. Administers disciplinary actions in line with company policies and practices. Drafts warning letters or termination documents as needed.
• Assists local People Team (HR) or labor counsel in documentation requests for legal / tribunal investigations. Provides documentation as needed
• Partners with People Team (People Experience / People Leads) and legal throughout the Employee Relations process. Actively informs, engages, and influences stakeholders. Identifies opportunities for improvement or feedback.
• Ensures processes are followed consistently and fair and equitable treatment is applied. Practices ER Principles (Fair, Corrective, Timely, Consistent, Progressive, Safety, Due Process) throughout management of all cases and helps stakeholders understand their importance.
• Actively monitors own KPI's and participates in team Daily Management System meetings. Owns action plans and problem solving, including Kaizen ideas and other MDS Service Center projects and initiatives that support the prevention and elimination of losses in our processes. Lives and embraces our Lean culture.
• Participates in MDS engagement initiatives and other Continuous Improvement initiatives.

Requirements:

• Major: Human Resources Management, Psychology, Business Administration, Organizational Development, Industrial Psychology, Law or related field (preferred). Masters highly preferred.
• Experience related to Medium-Senior HR roles is required; and preferable experience as HR Generalist, HR Business Partner or Employee Relations (3 years) and familiarity with employment law (2-3 years).
• Candidates with experience working in non-union environments, preferably large, global, matrix organizations (2 years).
• Experience in Shared Service centers (highly preferred but not required, 2 years)
• Advanced English Level. Depending on region support language fluency in French is a plus

Functional Competency:

• Solid investigation and interviewing skills.
• Analytical and problem-solving skills.
• Detail oriented and highly organized.
• Excellent customer focus and high sense of urgency.
• Excellent communication skills – able to clearly articulate ideas, listen actively, and read non-verbal communication.
• Able to summarize ideas and write concise summaries.
• Able to manage confidential information appropriately.
• Case Management skills.
• Interpersonal savviness and perseverance.
• Experience with conflict management and comfortable dealing with ambiguity

No Relocation support available

Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as
Oreo
,
belVita
and
LU
biscuits;
Cadbury Dairy Milk
,
Milka
and
Toblerone
chocolate;
Sour Patch Kids
candy and
Trident
gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type
Regular

Service Operations (Delivery)

Global Business Services

Employee Relations Specialist I

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Costa Rica – Alajuela location in the EP Division. In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

As the Employee Relations Specialist I, you will Provides expert Employee Relations (ER) support to various customers from different divisions in Costa Rica. Ensures compliance with all relevant country labor and labor related laws, regulations, policies and practices. Responsible for proactive and responsive approaches to employee relations issues that support a positive environment. This position is responsible for day-to-day operations of HR to support the business.

What You'll Do

• Ensures compliance with all relevant labor and labor related country laws, regulations, policies and practices.
• Assists his/her Manager, Office Ethics and Compliance and Security with investigations related to Employee Relations issues.
• Independently resolves simple ER cases and manages medium level ER cases with guidance from manager.
• Reviews requests for written warnings and terminations.
• Effectively and accurately maintains confidential ER data in both systems and paper files.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Proactively brings forward solutions to address business requirements and executes elements of a defined project and implements solutions as directed.
• Conducts exit interviews and shares relevant information with HR and business leaders.
• Acts as a liaison between employer and employee, overseeing employee relations. This involves receiving and effectively handling employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary, advising supervisors on treatment of staff and company policies, responds to employee violations of policy and generally helps to resolve conflict in the workplace.
• Responsible for compliance with applicable Country, Corporate and Divisional Policies and procedures.
• Partners with manager to maintain job descriptions centralized and available to everyone, as required. Recommends changes to proposed job descriptions to ensure alignment with position titles and requirements
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications

• Bachelor's Degree in Human Resources, Psychology, Business Administration, Engineering or other similar area.
• 1-3 years of working experience in similar roles.
• Knowledge employee relations and employment laws and regulations governing HR programs.
• Profiency in computer applications (MS Excel, MS Word, MS PowePoint).

Preferred Qualifications

• Advanced command or English / required
• Master´s degree is a plus
• Knowledge of Costa Rica laws applicable to direct labor operator is a plus.

Shift Admin

Works 100% on site.

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

Talent Acquisition & Engagement Specialist (Remote) - HR Department

About

connects top LATAM talent with high‑growth companies worldwide. We move at startup speed, delivering curated shortlists of engineers, architects, marketers, designers, sales & business‑dev specialists, finance/accounting pros, and administrative experts, always within a few days of a client request.

Role: Talent Acquisition & Engagement Specialist

A self‑driven recruiter who builds "always‑ready" pipelines, engages passive and active candidates with empathy and persuasion, and implements AI‑powered solutions to streamline hiring. You'll own end‑to‑end recruitment, hit aggressive KPIs, and lay the foundation for an expanding HR team.

• Pipeline Creation & Management

• Continuously source and pre‑qualify candidates across all disciplines.

• Present 3–5 top candidates within few days of requisition.

• Candidate Engagement & Closure

• Build rapport through clear, empathetic communication.

• Conduct high‑volume screening interviews, reading beyond resumes.

• HR Process & Optimization

• Design and refine workflows for sourcing, screening, interviewing, and offers.

• Track and report on KPIs: time‑to‑fill, pipeline conversion, candidate satisfaction, offer‑acceptance rates.

• Identify, deploy, and iterate on AI tools (resume parsing, chatbots, outreach automation) to boost efficiency.

• Strategic Talent Partnerships

• Map LATAM talent markets by discipline.

• Cultivate medium‑/long‑term sourcing channels: universities, communities, niche platforms.

• Future Team Leadership

• Act as the HR "quarterback" today, with responsibility to hire and mentor a recruitment team as we scale.

• 3–5 years in full‑cycle recruitment (agency, B2B, or high‑growth startup).
• Proven track record building & maintaining proactive pipelines across ≥3 disciplines.
• Hands‑on rapid‑response hiring: delivering candidate slates fast.
• Demonstrated negotiation success and strong offer‑acceptance rates.
• KPI‑driven mindset: experience reducing time‑to‑fill, boosting conversion, improving NPS.

Skills & Competencies

• Entrepreneurial autonomy: you own projects end‑to‑end.
• Advanced sourcing: Boolean, social recruiting, community outreach, referral networks.
• Empathy & persuasion: you connect with candidates and address concerns.
• Gut‑feel screening: you see beyond the cv to the person.
• AI literacy: you evaluate, implement, and optimize AI tools.
• Data‑orientation: strong ATS reporting, Excel/Sheets proficiency.
• Negotiation finesse: closing offers while preserving margin.
• Multitasking under pressure: thriving on high‑volume requisitions.
• Rapid learning agility: mastering nuances across disciplines.
• Fluent English, verbal and written.

• Opportunity to shape and grow the HR function from the ground up.
• Work alongside a passionate team with a shared ambition for success.
• Contribute to a dynamic and innovative remote talent platform poised for significant growth.
• Work for an exciting company and be responsible for creating the Talent Acquisition department.
• Flexible schedules and holidays
• Work from anywhere.
• Monthly compensation in USD

Apply Now: Join us in transforming how companies connect with top remote talent. Apply today to lead our Talent Acquiition efforts to new heights

Introduction
HR Services Administrator

Your Role And Responsibilities
HR Services Administrator

Preferred Education
Bachelor's Degree

Required Technical And Professional Expertise
HR Services Administrator

Preferred Technical And Professional Experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage.

As a Recruiting Selection Specialist, you'll have the opportunity to set the bar high, executing on various recruiting strategies to identify, screen and delivery high quality, diverse talent to meet business hiring demands. You will be the main point of contact for our candidates and hiring managers, supporting full-life-cycle hiring, and sitting amongst your peers in one of our global hub locations. If you get excited about continuous learning, leveraging innovative approaches to attraction, screening, offering, and closing candidates, while providing an efficient and positive experience, this could be the opportunity for you

Responsibilities:

• Works with Hiring Managers and Sr Client Search Leads to understand hiring needs.

• Leverages market expertise in distinct strategic skills to identify and acquire best in class talent.

• Accountable for keeping the Applicant Tracking System (ATS) accurately always updated.

• Develops candidate interest for available positions.

• Identifies target companies, user groups, professional associations which could inform search parameters.

• Utilize agile methodologies to facilitate data integrity and system integrations.

• Uses Data/Insights/KPI's to inform and improve search/hiring results.

• May guide other team members to help generate candidate pipeline.

Basic Requirements:

* Fluency in English (spoken and written).

*At least 1 year of experience working on end to end hiring process and managing high volumes as a Recruiter.

* Experience recruiting for Americas markets such as: LA, US and or Canada.

* Experience using online sourcing techniques.

* Experience building relationships and consulting with Hiring Managers.

* Ability to effectively learn new processes and tools.

* Ability to work following metrics / KPIs and to analyze reports with data extracted from various ATS tools.

* Communicate with various stakeholders.

* Managing deadlines and work proactively.

* Curiosity & Growth Mindset.

* Experience working in collaboration with a team and stakeholders.

* Ability to adapt to change and be outcome focused.

* Experience working on Microsoft Office.

* Time Management and Prioritization skills.

* Attention to detail.

* Ability to work under pressure.

Preferred Requirements:

* Experience working with Agile.

* Digital Eminence.

* Advanced Excel skills.

* Industry and Market Intelligence.

Estamos en busca de un
Talent Acquisition,
si crees que cumples con los requisitos o conoces a alguien pueden enviar tu cv

o al numero de whatsapp

Requisitos:

• Bachillerarto Universitario en Admnistración de Empresas o carreras a fin
• Experiencia en procesos de Selección Coordinación y Reclutamiento.
• Mínimo 3 años liderando la ejecución de procesos de Selección, manejo de indicadores y liderando iniciativas de mejora a procesos de selección.
• Experiencia en sistemas como Workday
• Ingles Avanzado.

The
Talent Acquisition Partner Entry
will support primarily non-exempt roles within the United States. The Talent Acquisition Partner Entry is responsible for full life cycle recruitment and will collaborate with Hiring Managers to identify and acquire strong talent for our business.

What You Will Do

• Independently manage an ongoing load requisitions in a high volume recruitment environment
• Build and execute recruiting strategies which include job description review, candidate assessment, sourcing methodologies, proactive cold calling and candidate development, interviewer preparation and coaching, feedback collection, creation and negotiation of offers, and reference checking
• Create strong relationships in order to build a pipeline for future openings
• Communicate appropriately, proactively and consistently with Hiring Managers, HR Business Partners, external contacts and potential candidates to ensure a positive client and candidate experience
• Prioritize work and set appropriate expectations with hiring managers and HR partners
• Utilize passive and direct sourcing techniques, and seek new methods and innovative solutions, to identify and attract prospective candidates and build talent pipeline
• Represent and differentiate Equifax to external candidates by effectively describing our business, strategy, culture and values
• Partner with Talent Acquisition Managers and recruiting peers to share talent, market intelligence, and best practice recruiting methodology
• Comply with all Talent Acquisition and broader Equifax policies, procedures and risk requirements

What Experience You Need

• 1-2 years' experience in recruiting non-exempt and/or exempt level candidates
• Bachelor's degree or equivalent recruiting experience required
• Consultative skills with a strong sense of urgency and continual drive for process improvement
• Experience in professional social networking to market roles and identify potential candidates
• Experience working with an Applicant Tracking System in a high volume, professional recruiting environment
• Proven track record of developing, assessing, attracting and hiring successful talent
• Strong project management and critical thinking skills

What Could Set You Apart

• Ability to prioritize and organize work to meet deadlines and deliver high quality results
• Ability to demonstrate strong influencing, decision making and execution skills
• Ability to overcome obstacles, proactively manage expectations and relationships, provide innovative ideas and solutions, and shares best practices

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities
The Talent Acquisition Manager (TAM) is responsible for managing the delivery of the TAO service to their assigned area of the account (e.g. geographic/hiring segment), ensuring SLAs, KPIs and client satisfaction objectives are met. The TAM manages client stakeholder relationships within their area and communicates the progress and value of the TAO service to them. The TAM has people management responsibility for Talent Acquisition Partners and other on-site Recruitment Specialists within their assigned area and is accountable for their engagement and delivery performance.

• Accountable for the service delivery to the assigned area of the account, delivering to client SLAs, monthly and quarterly business metrics
• Partners with the Delivery Project Executive to ensure effective client stakeholder management
• Consults with the Delivery Project Executive and client to identify service/system/process/experience enhancements necessary to better align the solution with their desired business outcomes
• Accurately forecast revenue and cost and work to agreed budgets
• Work in partnership with the Recruitment Managers to ensure the on and off-site delivery team members successfully provide required services and consistency in execution to the client
• Accountable for management and/or co-management of the delivery team (including on-site, off-site and Delivery Center resources) ensuring that performance, professional development and engagement is being proactively managed.
• Responsible for the day-to-day management and direction of the Talent Acquisition Partners and on-site Recruitment Specialists.
• Review and approval of the direct reports KPIs for performance and variable compensation (performance- related bonuses)
• Develop and disseminate strategic insights from program status reports to client and internal stakeholders on the required frequency.
• Execute against risk, quality and continuous improvement plans
• Obtain high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
• Meet weekly/monthly/quarterly production goals and revenue targets
• Participate in client update meetings and represents the service to stakeholders as required.

Preferred Education
Bachelor's Degree

Required Technical And Professional Expertise

• Good experience in Staffing, Recruiting, or Human Resources
• Proven experience of managing recruitment teams delivering against SLAs, forecasts and budgets
• Significant experience managing client relationships
• Good working proficiency in computer skills and MS Office (particularly Excel and PowerPoint).
• Ability to travel as required (typically between 30-50% of time)
• Fluency in English

Preferred Technical And Professional Experience

• Experience managing remote teams within a matrixed management environment.

Your key responsibilities will include:

• Offer support to Talent Acquisition Specialist and Talent Partners
• Set up interviews, coordinate and perform the pre-employment checks.
• Use all features of the system as well as other tools such as: databases, SuccessFactors, LinkedIn, and job boards.
• Support the recruitment team to achieve internal performance metrics.
• Perform other administrative tasks that support the end-to-end recruitment process

What are we looking for?

• 1+ years of professional experience.
• Working knowledge of MS Word, Outlook, Excel and PowerPoint.
• Organized and time management skills.
• Strong customer focus.
• University student or graduated in HR, Business Administration, Psychology, or related fields.
• English language proficiency (B2+ level).
• French language proficiency.
• Portuguese Language proficiency.