31 Ofertas de Intel en Heredia

**Other information**: Senior Software Engineers build software solutions to support the business needs. They work closely with product managers and designers to define product architecture and design/build technical solutions that meet user requirements using a combination of custom software and third-party products. Solutions span the full software stack, including front-end UI, business logic layers and data access/management. Senior Software Engineers build software solutions to support the business needs. They work closely with product managers and designers to define product architecture and design/build technical solutions that meet user requirements using a combination of custom software and third-party products. Solutions span the full software stack, including front-end UI, business logic layers and data access/management.

Importante empresa del Sector de Desarrollo Tecnología

**Requisitos**:

Senior Software Engineer
Apply ( Location:San Jose, Costa Rica
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology InterestSoftware Development
+ Job Id
**Meet the Team**
At Cisco IT, we're not just redefining technology, we're reshaping the way Cisco runs. Our team is at the forefront of reimagining business operations by combining smart technology, streamlined processes, and impactful data insights.
Together, we're building the future of Cisco-reinventing applications, redefining experiences, and unlocking the full potential of our people, products, systems, and data. This is your opportunity to be part of an ambitious journey that's setting the standard for what's next in the digital world.
Join us-and help show the world what's possible!
**Your Impact**
The CRM Engineering & Transformation Office (CETO) is a driving force behind improving the customer and partner experience across Cisco's Support Services. We are seeking a Software Engineer to join the team, focusing on Support Case Management within the Service Delivery function.
**In this role, you will:**
+ Chip in to the development of innovative applications that support project delivery in CRM applications space.
+ Collaborate with multi-functional teams from IT, Operations, and Engineering.
+ Gain valuable exposure to the broader Cisco IT and Customer Experience(CX) strategy.
+ Work closely with Product Owners, Product Managers, Technical Architects, and development teams to deliver solutions that are aligned with business goals and technology roadmaps.
**Key Responsibilities:**
+ Craft and develop customized solutions within the Salesforce and UI platforms to support business functions, project objectives, and company goals
+ Implement and maintain integrations between Salesforce and non- Salesforce for internal or external facing systems
+ Develop and handle SFDC Apex classes, triggers, and Lightning components. Customize UI experience with Angular and react
+ Be responsible for the full application lifecycle, including requirements refining, development, testing, deployment, and ongoing maintenance
+ Collaborate with business collaborators to gather requirements and implement improvements in a fast-paced environment
+ Provide technical leadership by setting development procedures for integration, architecture, testing, and deployment
+ Fix and resolve technical issues to ensure efficient performance and reliability
+ Know the latest with Salesforce platform updates and recommend improvements or enhancements
+ Build and maintain documentation, including design specifications and user guides
**Minimum Qualifications**
+ Possess a **Bachelor's degree in Computer Science or a related field** is required; ( **Master's degree is preferred)**
+ A validated experienceof **8+ years as a Salesforce and UI Developer** in an IT environment.
+ **Hands-on experience developing and customizing applications within Salesforce Service Cloud** , including Lightning Web Components, Apex, Flows, Service Console, Omni-Channel, and case management.
+ **Sophisticated knowledge of React.js** (hooks, state management, Context API, Redux) and/or **Angular** (v8+, RxJS, TypeScript) for building intuitive, responsive UIs.
+ A consistent track record **to gather requirements, design solutions, develop features, test, and deploy production-ready applications** end-to-end.
**Preferred Qualifications**
+ **Salesforce Certifications** : Salesforce Platform Developer I/II or Service Cloud Consultant certifications strongly preferred.
+ **Deployment & CI/CD** : Familiarity with Salesforce DevOps tools ( Copado, Flosum) and frontend CI/CD pipelines.
+ **Performance & Optimization** : Knowledge of techniques such as lazy loading, code splitting, caching strategies, and optimizing Lightning and SPA performance.
+ **Reusable Components** : Experience building and maintaining component libraries (LWC base components, Material-UI, Angular Material).
+ **Integration Expertise** : Exposure to Salesforce integrations with authentication (OAuth, JWT), analytics, and third-party apps.
+ **Leadership & Collaboration** : Experience leading small projects, mentoring junior developers, and working closely with product owners, architects, and multi-functional teams.
+ **Web & Integration Skills** : Solid base in JavaScript (ES6+), HTML5, CSS3, responsive design, and integrating with RESTful APIs/GraphQL.
+ **Testing & Quality** : Practical experience with unit testing frameworks (Jest, Jasmine/Karma, React Testing Library) and commitment to writing clean, maintainable, and scalable code.
+ **Version Control & Collaboration** : Proficiency with Git and working within Agile/Scrum teams.
+ **UI/UX Focus** : Strong understanding of UI/UX guidelines to deliver engaging, user-friendly experiences.
+ **Problem Solving,** excellent debugging skills and ability to resolve sophisticated issues across UI and Salesforce layers.
+ **Hands on experience with AWS is a plus**
+ **Able to work on distributed team.**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**Responsibilities**:

- Writing clean, high-quality, high-performance, maintainable code
- Coordinate cross-functionally to insure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in code reviews

**Qualifications**
- Fluent in written and verbal English
- Bachelor's degree in Computer Science (or related field)
- 3+ years of relevant work experience
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organize, and prioritize work

**Salary**: ₡6,000,000.00 - ₡10,000,000.00 per month

**Experience**:

- Software development: 3 years (preferred)

**Language**:

- English (required)

About the job

Cheetah Digital is hiring a Software Engineer to join its fast-growing engineering team who will be responsible for designing, developing, and supporting automated testing solutions and infrastructure for Cheetah Digital’s cutting-edge Cross-Channel Messaging Platform, a market-leading enterprise solution used by major brands in North America, Europe, and Asia. Cheetah’s Messaging Platform processes and analyzes billions of transactions per day on various tech stacks. The Senior Engineer will work closely with Cheetah’s cross-functional teams to deliver resilient and scalable test solutions for its continuous integration and continuous deployment process and to ensure product quality.

What You’ll Do
- Design and develop resilient and scalable solutions/framework for test automation
- Develop and support Messaging Services by writing efficient, maintainable code to meet requirements and adhere to security standards
- Work through all phases of the software development life cycle, including analysis, design, implementation, testing, deployment, and maintenance
- Coordinate with cross-functional teams to review test plans for gaps and completeness
- Execute black-box and, or white-box testing on areas not covered through automation
- Review team code commits and sign-off on commit quality and adherence to standards
- Conduct large-scale performance benchmarks and analyze metrics to help identify bottlenecks
- Investigate, analyze and address reported defects in a timely manner
- Deliver technical documentation
- Mentor junior team members for technical growth

What We’re Looking For
- Bachelor’s Degree in Computer Science or related field
- 5+ years professional experience in enterprise-level software design, development and testing
- Good understanding of cloud-native distributed scalable development concepts
- Good Computer Science fundamentals including object-oriented programming, design patterns and data structures
- Working experience in writing resilient and scalable automation testing
- Working knowledge in microservice design and development practices
- Proficient in C# or.NET core
- Relational DB experience with Microsoft SQL Server or MySQL
- Working experience in scripting languages such as Powershell
- Working experience in API benchmarking with tools such as JMeter, Postman
- Working with modern CI/CD pipelines and practices
- Strong understanding of how each solution the team implements will work entirely from the user's (or customer's) perspective, as well as how the necessary changes will interact with other components across the infrastructure ecosystem
- Good English communication skills, both verbal and written

Preferred qualification and growth opportunities
- Java
- Data-streaming like Kafka
- Docker containers and Kubernetes

**Are you ready to make an impact?**

At Verys, a West Monroe company, we offer exciting career opportunities for people who seek challenges and manage the pace of their own career, while learning and being mentored by talented and seasoned professionals from the product development / consulting industry. You will have an opportunity to interact and work with senior-level software engineers, product managers, designers and executives.

**We eat, sleep, and breathe products**. We invent, build, and scale product-led businesses within industries that have a tremendous impact on people's lives. We are shippers, makers, and craftspeople that come together to help organizations build human-centered products that people love using, every single day.

**Software Engineers in our Product Experience & Engineering Lab practice have these primary responsibilities**:

- Functional Responsibilities:

- Collaborate with clients to understand their business needs
- Use an Agile approach to iteratively deliver products
- You will work with several of our core technologies:

- Back-end: C#, Java, JavaScript, Ruby, Python
- Front-end: JavaScript, TypeScript, Angular, React, Vue.JS, HTML5, CSS3
- Mobile: Swift, Kotlin
- Database: SQL Server, MongoDB, PostgreSQL
- Cloud: Microsoft Azure, Amazon Web Services (AWS)
- You will work with several of the following patterns & tools:

- Patterns: MVC, MVVM, Service Oriented Architecture (SOA), REST, GraphQL
- Source Control: Git, Azure DevOps
- DevOps Tooling: Terraform, Docker, Kubernetes
- Package Management: Bower, NPM, Yarn, NuGet
- Testing: XUnit, MSTest, Jasmine, Karma, JUnit, RSpec

**Qualifications**:

- Bachelor's degree in relevant field preferred, or equivalent experience required.
- 2+ years of experience in full stack software development
- You have good working knowledge on Object Oriented concepts.
- You have strong computer science fundamentals, including algorithms, data structures, and design patterns.
- Comfortable working within a fast-paced, collaborative, Agile/Scrum project environment.
- Excellent team, organizational, and verbal/written communication skills.
- You're smart, versatile, and passionate about delivering the highest caliber of code.
- Motivated to work with and learn a variety of technologies and languages.
- Excellent communication ability with team members and clients in English.

LI-HYBRID

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it's something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients' most complex challenges. If you're looking for a place where you'll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.

Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.

**West Monroe** **is an Equal Employment Opportunity Employer**

If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.

**About us**:
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.

Our focused technologies are:

- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)
- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)

ABOUT THE OPPORTUNITY

Our Services specializes in complex, embedded software solutions. Our business is growing in the areas of system simulation, software safety certification, and BSP development. We currently have needs for embedded software engineers with C/C++ experience and desire to help us grow our business.

TASKS
- Update, build, debug and test an existing source code base to comply with certification guidelines for safety and quality.
- Review source code against standards and style guidelines.
- Writing test procedures, unit testing and overall code hardening.
- Address unit test and Coverity tool issues
- Debug and resolve customer issues in a timely and professional manner.

**Requirements**:

- SKILLS AND ABILITIES REQUIRED:

- C/C++Expert
- RTOS Experience
- Low Level Software Experience
- Experience with requirements management, requirements writing, unit test code and testing

code.
- Experience with Git source control tool and other related Software code repository tools.
- Polarion / DOORs / Windchill
- Static Analysis Experience
- Coverity / PC LINT / LDRA
- BSP or driver development (nice to have)
- Good communication verbal and written, with the ability to work across multiple

geographies.

QUALIFICATIONS AND EXPERIENCE
- BS or Master’s degree student in Computer Science or Electrical/Electronic Engineering.
- 3+ years of experience in embedded software design.

**Job Information**:
Job Opening ID

**OTSI_1169_JOB**
***

Industry

**Technology**
***

City

**San José**
***

State/Province

**San José**
***

Country

**Costa Rica**
***

Zip/Postal Code

**10101

Software Engineer - Salesforce Development
Apply ( Location:San Jose, Costa Rica
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology InterestAI or Artificial Intelligence, Big Data, Analytics
+ Job Id
**Meet the Team**
We are CETO (CRM Engineering & Transformation Office), a team of CRM experts and innovative engineers who support the products and developers for Cisco Security & Collaboration business. We put our people first, we take bold steps together, and we value transparency each step of the way.
**Your Impact**
As a Senior Salesforce Engineer, you will be part of our Salesforce implementations while giving to the CETO team culture, the platform, and the process to support our Cisco sales and marketing business.
To be successful in this role, you'd be a role model who exemplifies our culture and embraces our product principles.
**You will work with:**
+ Business analysts to define and understand requirements
+ DevOps' teams to align deployments.
+ Product Managers that will help you know our customers and partners so you can deliver solutions aligned with their needs and wants.
+ Technical Architects who will guide you craft, develop, and operate with the standard methodologies, patterns the industry has to offer.
**Key Responsibilities:**
+ Design, analysis, evaluation, testing, debugging & implementation of scalable and efficient Salesforce solutions that meet business requirements, considering factors such as performance, security, and maintainability.
+ Design and implement data models, import/export data, and ensure data integrity within Salesforce.
+ Develop custom solutions using Apex, Aura/LWC to build modern user interfaces and experiences
+ Integrate Salesforce with other systems using APIs, middleware, or tools like MuleSoft.
+ Investigate and resolve technical issues reported by users, providing timely support and solutions.
+ Implement standard processes for API development, testing, and deployment.
+ Build/Manage Basic CI/CD Pipelines using tools like Copado, Gearset and Flosum.
**Minimum Qualifications**
+ 7+ years of IT experience, or a Bachelor's in Computer Science or IT with 5+ years, or a Master's in Computer Science or IT with 3+ years, or a PhD in Computer Science or IT with 1+ year of relevant experience.
+ Minimum 4 years of IT experience with strong knowledge of Salesforce platform capabilities, limitations, and standard methodologies.
+ At least 3 years of experience delivering complex Salesforce Sales Cloud projects.
+ Over 2 years of experience integrating Salesforce with systems like MuleSoft or other middleware.
+ 3+ years of expertise in advanced Salesforce concepts and frameworks (LWC, Aura, batch jobs, platform events, integration patterns).
**Preferred Qualifications**
+ Demonstrable ability to work closely in multi-functional teams, fostering innovation and knowledge sharing.
+ Good communication skills for engaging business partners, gathering requirements, and communicating technical solutions clearly.
+ Experience with Agile development methodologies and tools such as JIRA for effective project management.
+ Advanced development knowledge, including Salesforce Einstein AI capabilities, implementation patterns, and integration experience with MuleSoft.
+ Holds Salesforce Developer and Advanced Developer certifications; Integration Architect certification preferred.
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Software Engineer - Salesforce Development
Apply ( Location:San Jose, Costa Rica
+ Alternate LocationHeredia, Costa Rica
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology InterestSoftware Development
+ Job Id
**Meet the Team**
Cisco's Professional Services IT Team plays a pivotal role in empowering Cisco's internal PS organization by supporting a diverse range of critical personas-including Delivery Managers, Project Managers, Architects, Engineers, and more. This team is instrumental in driving significant revenue across Cisco and Splunk projects, delivering progressive outcomes on a global scale.
We are committed to building and maintaining a best-in-class, unified, and intelligent enterprise platform and digital ecosystem. This enables seamless processes and an outstanding user experience for all roles within Professional Services, fostering stronger relationships with customers and partners as part of Cisco CX offerings.
As we look to the future, our strategic focus is on integrating AI into our automation landscape. This initiative is designed to deliver substantial operational savings, measurable improvements, and scalable efficiencies-ultimately enhancing business profitability. Achieving these goals will require us to optimize workflows and fully use the power of AI-driven solutions.
**Your Impact**
You will be a key driver of innovation in the team, designing, building, and optimizing solutions that streamline business processes, elevate user experiences, and safeguard data integrity across our Salesforce ecosystem. By bringing AI into our solutions, you will further empower the team to enhance decision-making, predict business trends, automate repetitive tasks, and deliver greater value to both internal users and customers. Your expertise in customizing and automating workflows, integrating with other enterprise systems, and responding swiftly to evolving business needs will directly fuel increased efficiency, productivity, and impactful business results.
+ Design, develop, and optimize customized solutions within the Salesforce platform to support critical business functions, project objectives, and organizational goals.
+ Integrate AI-powered capabilities into Salesforce solutions to enhance automation, predictive analytics, and intelligent decision-making.
+ Implement and support seamless Salesforce integrations with both internal and external systems, ensuring data accuracy and process efficiency.
+ Develop and maintain scalable Visualforce, Apex, and Lightning components, using for performance and security.
+ Handle the end-to-end Salesforce development lifecycle-including requirements' analysis, solution design, testing, deployment, monitoring, and ongoing maintenance.
+ Collaborate with business team members to identify, define, and deliver innovative enhancements.
+ Provide technical leadership by establishing and promoting development best practices, including integration, application development, deployment strategies, and automated testing.
+ Proactively troubleshoot, diagnose, and resolve technical issues to ensure optimal performance of Salesforce solutions.
+ Stay abreast of the latest Salesforce features, industry trends, and AI advancements, recommending and implementing process improvements.
+ Create and maintain comprehensive technical documentation, including solution designs, technical specifications, and user guides to support knowledge transfer and system sustainability.
**Minimum Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ Proven experience as a Salesforce Developer with a strong understanding of Salesforce architecture, best practices, and platform capabilities.
+ Hands-on experience integrating AI/ML solutions into Salesforce, leveraging tools such as Salesforce Einstein, AI Cloud, or external AI services.
+ Salesforce Developer Certification (e.g., Salesforce Certified Platform Developer I/II) is highly desirable.
+ Proficient in Salesforce technologies, including Apex, Visualforce, Lightning Component Framework, and SOQL.
+ Experience with Salesforce integration tools and APIs (e.g., REST, SOAP), as well as integrating AI-powered APIs or platforms.
+ Strong understanding of Salesforce configuration, including workflows, validation rules, process builders, and flows.
+ Familiarity with Salesforce App Exchange, third-party applications, and AI-driven add-ons.
+ Experience with version control systems (e.g., Git) and CI/CD processes to enable efficient, high-quality deployments.
**Preferred Qualifications**
+ Ability to work independently, prioritize tasks, and handle multiple projects in a fast-paced, dynamic environment.
+ Continuous learner, staying ahead of with Salesforce, AI, and industry trends to drive innovation and best practices.
+ Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and recommend AI-driven enhancements.
+ Strong communication and collaboration skills, with the ability to work effectively with multi-functional teams and business stakeholders.
+ Strong great teammate with a collaborative mentality and a positive influence on team culture.
+ Culture add: Brings different perspectives and actively gives to a supportive, innovative, and inclusive work environment.
+ Proficient in JavaScript, HTML, CSS, and other modern web technologies.
+ Experience working within Agile/Scrum methodologies, adapting quickly to changing priorities and requirements.
+ Familiarity with data migration tools and techniques for seamless data integration and transformation across platforms.
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Software Engineer - Salesforce Development
Apply ( Location:San Jose, Costa Rica
+ Alternate LocationHeredia, Costa Rica
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology InterestSoftware Development
+ Job Id
**Meet the Team**
Cisco's Professional Services IT Team plays a pivotal role in empowering Cisco's internal PS organization by supporting a diverse range of critical personas-including Delivery Managers, Project Managers, Architects, Engineers, and more. This team is instrumental in driving significant revenue across Cisco and Splunk projects, delivering progressive outcomes on a global scale.
We are committed to building and maintaining a best-in-class, unified, and intelligent enterprise platform and digital ecosystem. This enables seamless processes and an outstanding user experience for all roles within Professional Services, fostering stronger relationships with customers and partners as part of Cisco CX offerings.
As we look to the future, our strategic focus is on integrating AI into our automation landscape. This initiative is designed to deliver substantial operational savings, measurable improvements, and scalable efficiencies-ultimately enhancing business profitability. Achieving these goals will require us to optimize workflows and fully use the power of AI-driven solutions.
**Your Impact**
You will be a key driver of innovation in the team, designing, building, and optimizing solutions that streamline business processes, elevate user experiences, and safeguard data integrity across our Salesforce ecosystem. By bringing AI into our solutions, you will further empower the team to enhance decision-making, predict business trends, automate repetitive tasks, and deliver greater value to both internal users and customers. Your expertise in customizing and automating workflows, integrating with other enterprise systems, and responding swiftly to evolving business needs will directly fuel increased efficiency, productivity, and impactful business results.
+ Design, develop, and optimize customized solutions within the Salesforce platform to support critical business functions, project objectives, and organizational goals.
+ Integrate AI-powered capabilities into Salesforce solutions to enhance automation, predictive analytics, and intelligent decision-making.
+ Implement and support seamless Salesforce integrations with both internal and external systems, ensuring data accuracy and process efficiency.
+ Develop and maintain scalable Visualforce, Apex, and Lightning components, using for performance and security.
+ Handle the end-to-end Salesforce development lifecycle-including requirements' analysis, solution design, testing, deployment, monitoring, and ongoing maintenance.
+ Collaborate with business team members to identify, define, and deliver innovative enhancements.
+ Provide technical leadership by establishing and promoting development best practices, including integration, application development, deployment strategies, and automated testing.
+ Proactively troubleshoot, diagnose, and resolve technical issues to ensure optimal performance of Salesforce solutions.
+ Stay abreast of the latest Salesforce features, industry trends, and AI advancements, recommending and implementing process improvements.
+ Create and maintain comprehensive technical documentation, including solution designs, technical specifications, and user guides to support knowledge transfer and system sustainability.
**Minimum Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ Proven experience as a Salesforce Developer with a strong understanding of Salesforce architecture, best practices, and platform capabilities.
+ Hands-on experience integrating AI/ML solutions into Salesforce, leveraging tools such as Salesforce Einstein, AI Cloud, or external AI services.
+ Salesforce Developer Certification (e.g., Salesforce Certified Platform Developer I/II) is highly desirable.
+ Proficient in Salesforce technologies, including Apex, Visualforce, Lightning Component Framework, and SOQL.
+ Experience with Salesforce integration tools and APIs (e.g., REST, SOAP), as well as integrating AI-powered APIs or platforms.
+ Strong understanding of Salesforce configuration, including workflows, validation rules, process builders, and flows.
+ Familiarity with Salesforce App Exchange, third-party applications, and AI-driven add-ons.
+ Experience with version control systems (e.g., Git) and CI/CD processes to enable efficient, high-quality deployments.
**Preferred Qualifications**
+ Ability to work independently, prioritize tasks, and handle multiple projects in a fast-paced, dynamic environment.
+ Continuous learner, staying ahead of with Salesforce, AI, and industry trends to drive innovation and best practices.
+ Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and recommend AI-driven enhancements.
+ Strong communication and collaboration skills, with the ability to work effectively with multi-functional teams and business stakeholders.
+ Strong great teammate with a collaborative mentality and a positive influence on team culture.
+ Culture add: Brings different perspectives and actively gives to a supportive, innovative, and inclusive work environment.
+ Proficient in JavaScript, HTML, CSS, and other modern web technologies.
+ Experience working within Agile/Scrum methodologies, adapting quickly to changing priorities and requirements.
+ Familiarity with data migration tools and techniques for seamless data integration and transformation across platforms.
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.