31 Ofertas de National Bank Of Greece en Grecia
Customer Service Representative
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
This role is within our Customer Managed Services (CMS) department, where you'll work with our internal team, vendor partners, and customers around the world to commercialize and use I.T. products and solutions.
**What You'll Do**:
- Provide the highest level of customer service at all times to internal and external customers
- Create follow-ups with customers in order to provide the best customer experience
- Identify issues that need escalation and passes on to the appropriate person
- Follow department guidelines for methods of research and accuracy
- Maintain notes in appropriate systems
**What We're Looking For**:
- High school diploma/GED (Bachillerato en Educación Media) required
- Effective communication (written and verbal) in English and Spanish
- Clerical, data entry, and typing skills (60 words per minute preferred)
- Able to perform basic mathematical calculations
- Detail-oriented
- Organization and prioritization skills
- Multi-cultural interpersonal skills
- Able to maintain confidentiality of sensitive information
- Able to quickly learn new systems and technology.
**Working Conditions**:
- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires.
**What's in it for You?**
- ** Make the Most of our Global Organization**: network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**:our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Work with World-Class Vendors**: our current Telesales Reps are working with some of the biggest brands in technology.
- ** Elective Benefits**:our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity
**What You'll Do**:
- Provide the highest level of customer service at all times to internal and external customers
- Create follow-ups with customers in order to provide the best customer experience
- Identify issues that need escalation and passes on to the appropriate person
- Follow department guidelines for methods of research and accuracy
- Maintain notes in appropriate systems
**What We're Looking For**:
- High school diploma/GED (Bachillerato en Educación Media) required
- Effective communication (written and verbal) in English and Spanish
- Clerical, data entry, and typing skills (60 words per minute preferred)
- Able to perform basic mathematical calculations
- Detail-oriented
- Organization and prioritization skills
- Multi-cultural interpersonal skills
- Able to maintain confidentiality of sensitive information
- Able to quickly learn new systems and technology.
**Working Conditions**:
- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires.
**What's in it for You?**
- ** Make the Most of our Global Organization**: network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**:our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Work with World-Class Vendors**: our current Telesales Reps are working with some of the biggest brands in technology.
- ** Elective Benefits**:our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity
Lo sentimos, este trabajo no está disponible en su región
0
Customer Service Representative
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
Follows procedures and guidelines to provide service to customers in a timely manner.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Lo sentimos, este trabajo no está disponible en su región
1
Customer Service Representative
San Jose, Heredia
INTEL
Hoy
Trabajo visto
Descripción Del Trabajo
The Business Management Group (BMG) within Intel’s Sales and Marketing Group (SMG) is charged with running and growing the business for Intel and its customers through meaningful data analysis and market insights. There’s no better place to see how Intel works than **BMG**, we are the ENGINE ROOM of the company.
The Customer Service Representative acts as the communication conduit between our external customers, sales, and operations teams to maximize revenue through supply commitments. The CSR is a key member of the America's Service Cloud team owning all customer order management matters. The CSR manages the customer's supply chain requirements, product demand and alignment of supply to the company's strategies. This includes gathering and analyzing information to determine product allocation, monitoring customer inventory and partnering with business experts to solve daily customer requests in alignment with business strategies.
**Some** **a**dditional** **behavioral** **traits** **required** **for** **the** **role**:
- Highly motivated, dynamic self-starter with strong decision-making and solid time management skills
- Good to identify and digest problems quickly, communicate, influence, negotiate win-win and drive solutions across Intel and customer teams
- Excellent communication skills
- A can-do approach and attitude, willingness to take informed risks and work collectively as a team to achieve Intel / customer goals
- Flexible and good to embrace change in a dynamic / fast-paced environment
- Proven experience engaging with and supporting customers
- Excellent analytical skills and to work well within a diverse environment
**Qualifications**:
You must possess the below **minimum qualifications** to be initially considered for this position:
- Graduated with bachelor’s degree in Business administration, Economics, Industrial Engineering, Supply Chain Management, or related degree
- 1+ years of experience in customer service roles
- 1+ years of related experience manipulating data, using PBI or Excel and knowledge of basic formulas -but not limited to-: sum, count, average, True/False, IF statements, v-lookups, elaborating / manipulating pivot tables, build different types of graphs / tables to summarize / interpret data for better decision-making processes.
- Advanced Spanish and English level
- Experience working with SAP and/or Salesforce systems
- Portuguese
- Database knowledge / experience
**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.**
JobType
Hybrid
The Customer Service Representative acts as the communication conduit between our external customers, sales, and operations teams to maximize revenue through supply commitments. The CSR is a key member of the America's Service Cloud team owning all customer order management matters. The CSR manages the customer's supply chain requirements, product demand and alignment of supply to the company's strategies. This includes gathering and analyzing information to determine product allocation, monitoring customer inventory and partnering with business experts to solve daily customer requests in alignment with business strategies.
**Some** **a**dditional** **behavioral** **traits** **required** **for** **the** **role**:
- Highly motivated, dynamic self-starter with strong decision-making and solid time management skills
- Good to identify and digest problems quickly, communicate, influence, negotiate win-win and drive solutions across Intel and customer teams
- Excellent communication skills
- A can-do approach and attitude, willingness to take informed risks and work collectively as a team to achieve Intel / customer goals
- Flexible and good to embrace change in a dynamic / fast-paced environment
- Proven experience engaging with and supporting customers
- Excellent analytical skills and to work well within a diverse environment
**Qualifications**:
You must possess the below **minimum qualifications** to be initially considered for this position:
- Graduated with bachelor’s degree in Business administration, Economics, Industrial Engineering, Supply Chain Management, or related degree
- 1+ years of experience in customer service roles
- 1+ years of related experience manipulating data, using PBI or Excel and knowledge of basic formulas -but not limited to-: sum, count, average, True/False, IF statements, v-lookups, elaborating / manipulating pivot tables, build different types of graphs / tables to summarize / interpret data for better decision-making processes.
- Advanced Spanish and English level
- Experience working with SAP and/or Salesforce systems
- Portuguese
- Database knowledge / experience
**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.**
JobType
Hybrid
Lo sentimos, este trabajo no está disponible en su región
2
Customer Service Representative
San Jose, Heredia
Screenovate
Hoy
Trabajo visto
Descripción Del Trabajo
TheBusiness ManagementGroup(BMG)withinIntel’sSales and MarketingGroup(SMG)ischargedwithrunning andgrowingthebusinessforIntel anditscustomersthroughmeaningfuldataanalysisandmarketinsights.There’snobetterplacetoseehowIntelworksthan**BMG**,wearetheENGINE ROOMofthecompany.
TheCustomerServiceRepresentativeactsasthecommunicationconduitbetweenourexternalcustomers, sales, andoperationsteamstomaximizerevenuethroughsupplycommitments.TheCSRisakeymemberoftheAmerica'sServiceCloudteamowningallcustomerordermanagementmatters.TheCSRmanagesthecustomer'ssupplychainrequirements,productdemandandalignmentofsupplytothecompany'sstrategies.Thisincludesgatheringandanalyzinginformationtodetermineproductallocation,monitoringcustomerinventoryandpartneringwithbusinessexpertstosolvedailycustomerrequestsinalignmentwithbusinessstrategies.
**Some**a**dditional**behavioral**traits**required**for**the**role**:
- Highlymotivated,dynamicself-starterwithstrongdecision-makingandsolidtimemanagementskills
- Goodtoidentifyanddigestproblemsquickly,communicate,influence,negotiatewin-winand drivesolutionsacrossIntel andcustomerteams
- Excellentcommunicationskills
- A can-doapproachandattitude,willingnesstotakeinformedrisksandworkcollectivelyas ateamtoachieveIntel /customergoals
- Flexible andgoodtoembracechangein adynamic/fast-pacedenvironment
- Provenexperienceengagingwithandsupportingcustomers
- Excellentanalyticalskillsandtoworkwellwithina diverseenvironment
**Qualifications**:
You must possess the below**minimum qualifications**to be initially considered for this position:
- Graduated with bachelor’s degree in Business administration, Economics, Industrial Engineering, Supply Chain Management, or related degree
- 1+ years of experience in customer service roles
- 1+ years of related experience manipulating data, using PBI or Excel and knowledge of basic formulas -but not limited to-:sum,count, average, True/False, IF statements, v-lookups, elaborating / manipulating pivot tables, build different types of graphs / tables to summarize / interpret data for better decision-making processes.
- Advanced Spanish and English level
- Experience working with SAP and/or Salesforce systems
- Portuguese
- Database knowledge / experience
**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.
TheCustomerServiceRepresentativeactsasthecommunicationconduitbetweenourexternalcustomers, sales, andoperationsteamstomaximizerevenuethroughsupplycommitments.TheCSRisakeymemberoftheAmerica'sServiceCloudteamowningallcustomerordermanagementmatters.TheCSRmanagesthecustomer'ssupplychainrequirements,productdemandandalignmentofsupplytothecompany'sstrategies.Thisincludesgatheringandanalyzinginformationtodetermineproductallocation,monitoringcustomerinventoryandpartneringwithbusinessexpertstosolvedailycustomerrequestsinalignmentwithbusinessstrategies.
**Some**a**dditional**behavioral**traits**required**for**the**role**:
- Highlymotivated,dynamicself-starterwithstrongdecision-makingandsolidtimemanagementskills
- Goodtoidentifyanddigestproblemsquickly,communicate,influence,negotiatewin-winand drivesolutionsacrossIntel andcustomerteams
- Excellentcommunicationskills
- A can-doapproachandattitude,willingnesstotakeinformedrisksandworkcollectivelyas ateamtoachieveIntel /customergoals
- Flexible andgoodtoembracechangein adynamic/fast-pacedenvironment
- Provenexperienceengagingwithandsupportingcustomers
- Excellentanalyticalskillsandtoworkwellwithina diverseenvironment
**Qualifications**:
You must possess the below**minimum qualifications**to be initially considered for this position:
- Graduated with bachelor’s degree in Business administration, Economics, Industrial Engineering, Supply Chain Management, or related degree
- 1+ years of experience in customer service roles
- 1+ years of related experience manipulating data, using PBI or Excel and knowledge of basic formulas -but not limited to-:sum,count, average, True/False, IF statements, v-lookups, elaborating / manipulating pivot tables, build different types of graphs / tables to summarize / interpret data for better decision-making processes.
- Advanced Spanish and English level
- Experience working with SAP and/or Salesforce systems
- Portuguese
- Database knowledge / experience
**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.
Lo sentimos, este trabajo no está disponible en su región
3
Customer Service Representative
San Jose, Heredia
Emerson
Hoy
Trabajo visto
Descripción Del Trabajo
**Duties and Responsibilities**
Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.
- Provides inside sales support for pricing and availability.
- Assists customer on basic order queries such as status, expedites and cancellations.
- Assists customers on general product inquiry (as available in the system).
- Performs other duties and responsibilities as assigned by management.
**Qualifications**
- Customer Service Experience: 1+ years
- English Level: B1+
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multi-tasking skill in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs
**Working Conditions**
Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with **US business hours and working days.**
- Schedule: Monday through Friday from 8am to 5pm CST
- Some overtime may be expected
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.
Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.
- Provides inside sales support for pricing and availability.
- Assists customer on basic order queries such as status, expedites and cancellations.
- Assists customers on general product inquiry (as available in the system).
- Performs other duties and responsibilities as assigned by management.
**Qualifications**
- Customer Service Experience: 1+ years
- English Level: B1+
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multi-tasking skill in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs
**Working Conditions**
Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with **US business hours and working days.**
- Schedule: Monday through Friday from 8am to 5pm CST
- Some overtime may be expected
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.
Lo sentimos, este trabajo no está disponible en su región
4
Customer Service Representative
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:
- Follows procedures and guidelines to provide service to customers in a timely manner.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Follows procedures and guidelines to provide service to customers in a timely manner.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Lo sentimos, este trabajo no está disponible en su región
5
Customer Service Representative
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:
- Follows procedures and guidelines to provide service to customers in a timely manner.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
- Follows procedures and guidelines to provide service to customers in a timely manner.
**Essential Duties & Responsibilities Required**
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
**Experience**:
- No prior experience necessary.
Education & Certifications:
- High School Diploma Required.
Working Conditions:
- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Ability to input 60 words per minute
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information
- Able to be immobile for long extended periods.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
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6
Customer Service Representative
San Jose, Heredia
Hultec Group
Hoy
Trabajo visto
Descripción Del Trabajo
**Position Title**:Customer Service
**Classification**:Exempt
**Status**:Regular Full-time
**Location**: San Jose, Costa Rica (Terramix, S.A. ) **On-Site**
**COMPANY OVERVIEW**
Hultec is a global organization with products sold in over 100 countries, a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and other rubber products primarily for water, wastewater, stormwater and other industrial markets.
We are building great innovative solutions to global water infrastructures; we participate in the wellness of people by providing a solution to how water is distributed through pipe systems that transport treated water from treatment plants to homes, businesses, and individual facilities.
We encourage our employees to collaborate and find solutions and work towards reaching common goals. We value hard work and dedication and want to cultivate a culture of accomplishment and well-thought-out execution. We believe in 'Team' because we know that we do not win alone but together. If you are ready for an opportunity where you can shine, this is it.
**Job Summary**:
We are seeking a fully bi-lingual in English and Spanish to join our company as our Customer Service Representative, in this role you will work in our Costa Rica company, Terramix, S.A. and our US Company, S&B Technical Products. You will be responsible for providing customer service regarding pricing, order placement, delivery and inquiries. Exemplary Customer Service, means going above and beyond for the customer, understanding needs and being able to be resourceful within company availabilities to assist the customer with their customer experience.
- **Application and Resume must be in English**
**Primary Responsibilities**
- Manager production quotes including the outline, content, required forms, deadlines, etc through CRM.
- Coordinate with key internal personnel to complete various sections of the quotes and drive to completion.
- Identifying potential problems ahead of time and coordinating with customers and the shipping department to ensure timely and accurate receipt of products.
- Review the RFQ to understand its intent, requirements, details, timing, and scope.
**Qualifications**:
- Exemplary Customer Service with 1+ years of experience
- Demonstrate knowledge of all Microsoft products, excel, word, outlook and power point.
- Previous experience in Manufacturing preferred
- High sense of urgency and ability to work under pressure.
- English proficiency: Level B1+
**Key Competencies**:
- Able to navigate in ambiguity and ask questions to understand.
- Strong written and verbal communication
- A natural service driven individual providing exceptional customer service.
- Attention to detail and able to convey concise and accurate information to the customer.
- Resourceful and an ability to research for best outcome.
- A willing to understand supply chain, purchasing and logistics.
**NOTE: The above statements are intended to describe the general nature and level of work being performed by staff assigned to this position. The above statements are not to be construed as an exhaustive list of all responsibilities, duties and skills that may be required. All staff may be required to perform duties outside their normal responsibilities as needed.**
**Benefits**
- **Free Lunch**:
- **Free bus to certain city hubs**:
- **Physiotherapist, Dentist, Doctor and Nurse on site**:
- **Employee Development**:
- **Paid Time Off**:
- **National Holidays Observed**
Hultec Group is an equal opportunity employer. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability or genetics. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
**Classification**:Exempt
**Status**:Regular Full-time
**Location**: San Jose, Costa Rica (Terramix, S.A. ) **On-Site**
**COMPANY OVERVIEW**
Hultec is a global organization with products sold in over 100 countries, a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and other rubber products primarily for water, wastewater, stormwater and other industrial markets.
We are building great innovative solutions to global water infrastructures; we participate in the wellness of people by providing a solution to how water is distributed through pipe systems that transport treated water from treatment plants to homes, businesses, and individual facilities.
We encourage our employees to collaborate and find solutions and work towards reaching common goals. We value hard work and dedication and want to cultivate a culture of accomplishment and well-thought-out execution. We believe in 'Team' because we know that we do not win alone but together. If you are ready for an opportunity where you can shine, this is it.
**Job Summary**:
We are seeking a fully bi-lingual in English and Spanish to join our company as our Customer Service Representative, in this role you will work in our Costa Rica company, Terramix, S.A. and our US Company, S&B Technical Products. You will be responsible for providing customer service regarding pricing, order placement, delivery and inquiries. Exemplary Customer Service, means going above and beyond for the customer, understanding needs and being able to be resourceful within company availabilities to assist the customer with their customer experience.
- **Application and Resume must be in English**
**Primary Responsibilities**
- Manager production quotes including the outline, content, required forms, deadlines, etc through CRM.
- Coordinate with key internal personnel to complete various sections of the quotes and drive to completion.
- Identifying potential problems ahead of time and coordinating with customers and the shipping department to ensure timely and accurate receipt of products.
- Review the RFQ to understand its intent, requirements, details, timing, and scope.
**Qualifications**:
- Exemplary Customer Service with 1+ years of experience
- Demonstrate knowledge of all Microsoft products, excel, word, outlook and power point.
- Previous experience in Manufacturing preferred
- High sense of urgency and ability to work under pressure.
- English proficiency: Level B1+
**Key Competencies**:
- Able to navigate in ambiguity and ask questions to understand.
- Strong written and verbal communication
- A natural service driven individual providing exceptional customer service.
- Attention to detail and able to convey concise and accurate information to the customer.
- Resourceful and an ability to research for best outcome.
- A willing to understand supply chain, purchasing and logistics.
**NOTE: The above statements are intended to describe the general nature and level of work being performed by staff assigned to this position. The above statements are not to be construed as an exhaustive list of all responsibilities, duties and skills that may be required. All staff may be required to perform duties outside their normal responsibilities as needed.**
**Benefits**
- **Free Lunch**:
- **Free bus to certain city hubs**:
- **Physiotherapist, Dentist, Doctor and Nurse on site**:
- **Employee Development**:
- **Paid Time Off**:
- **National Holidays Observed**
Hultec Group is an equal opportunity employer. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability or genetics. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
Lo sentimos, este trabajo no está disponible en su región
7
Customer Service Representative
San Jose, Heredia
Emerson
Hoy
Trabajo visto
Descripción Del Trabajo
**Duties and Responsibilities**
Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.
- Provides inside sales support for pricing and availability.
- Assists customer on basic order queries such as status, expedites and cancellations.
- Assists customers on general product inquiry (as available in the system).
- Performs other duties and responsibilities as assigned by management.
**Qualifications**
- Customer Service Experience: 1+ years
- English Level: B1+
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multi-tasking skill in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs
**Working Conditions**
Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with **US business hours and working days.**
- Schedule: Monday through Friday from 8am to 5pm CST
- Some overtime may be expected
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.
Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.
- Provides inside sales support for pricing and availability.
- Assists customer on basic order queries such as status, expedites and cancellations.
- Assists customers on general product inquiry (as available in the system).
- Performs other duties and responsibilities as assigned by management.
**Qualifications**
- Customer Service Experience: 1+ years
- English Level: B1+
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multi-tasking skill in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs
**Working Conditions**
Application and Technical Support team delivers assistance to Global customers therefore the person on this position must comply with **US business hours and working days.**
- Schedule: Monday through Friday from 8am to 5pm CST
- Some overtime may be expected
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.
Lo sentimos, este trabajo no está disponible en su región
8
Customer Service Representative
San Jose, Heredia
Sofvio
Hoy
Trabajo visto
Descripción Del Trabajo
We are looking for hundreds of **Customer service representatives.**
“Evolving the BPO services and helping with our clients´ needs to a whole new level. ”
Compensation**:USD 3 - 5/hour.**
+ Holiday pay (up to 2x pay rate).
Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, and Venezuela residents).**
Skills**:Beginner in customer care, technical support, and phone support.**
Responsibilities and more:
- The primary responsibility is call-servicing, both inbound and outbound, for internal or external customers, and it may include additional activities as the client needs.
- Additional activities can vary, including retention and sales initiatives/campaigns,
“Evolving the BPO services and helping with our clients´ needs to a whole new level. ”
Compensation**:USD 3 - 5/hour.**
+ Holiday pay (up to 2x pay rate).
Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, and Venezuela residents).**
Skills**:Beginner in customer care, technical support, and phone support.**
Responsibilities and more:
- The primary responsibility is call-servicing, both inbound and outbound, for internal or external customers, and it may include additional activities as the client needs.
- Additional activities can vary, including retention and sales initiatives/campaigns,
Lo sentimos, este trabajo no está disponible en su región
9