18 Ofertas de Soporte Técnico en Curridabat
Help Desk Technician
Hoy
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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at
Job Description
Employ the required number of hours of online time per day on the phones assisting clients.
Provide first and second level technical support to resolve client problems, and act as the liaison throughout the problem resolution process between clients and subject matter experts responsible for escalated problems.
Receive client requests for company products, services, or other application assistance, identify the source of the problem, determine the appropriate course of action to resolve the problem, using internal and external information sources and coaches the user through the resolution process.
Follow all departmental guidelines thoroughly documents and tracks all client reported issues using the current problem management application.
Provide after-hours on call support, as scheduled or needed.
Provide limited second level technical support to peers in resolving more challenging problems.
Directly handle escalated issues assigned to them by the department Manager, Supervisor, or Lead including participation in conference calls with internal and external clients.
Make recommendations for process improvements and technology changes within the department.
Help with training or cross training of newly hired technicians, or existing technicians requiring or looking for additional training.
Qualifications
- High School completed.
- 1- 2 years of call center experience, 1 year in the technical support area
- PC, Internet knowledge (internet explorer, Firefox, and Chrome), troubleshooting supporting by phone and email, (FTP, XML, Json, AD –).
- Advanced English Language skills, both verbal and written. (85% or above)
- Previous job stability, including maintaining long-term work relationships with former employers.
- Saturday to Wednesday / 6am to 3pm / Thursday & Friday Off
Additional Information
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering. the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Help Desk Specialist
Hoy
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Descripción Del Trabajo
Are you passionate about solving IT challenges and helping people get the most out of their technology?
We're looking for a
IT Help Desk Specialist
to strengthen our team and ensure smooth IT operations across the organization.
Your Mission
Provide
technical support.
You'll be responsible for solving incidents, improving process documentation, and ensuring the continuity of IT operations. This includes troubleshooting issues, assisting users with tools and systems, ensuring a seamless user experience, and driving continuous improvement initiatives.
What You'll Do
- Configure, maintain, and troubleshoot workstations, laptops, and peripherals in Windows environments.
- Manage user accounts, permissions, and access in
Active Directory
and
Office 365
. - Provide support for email tools (OWA/Outlook) and Office 365 applications.
- Diagnose and resolve network issues for on-site and remote users.
- Support users with remote connectivity tools, including
VPNs
. - Document incidents and solutions to expand the team's knowledge base.
- Monitor IT systems and apply corrective actions based on alerts before escalating.
- Manage account provisioning and deactivation for new hires and terminations.
- Stay updated with new technologies through continuous professional development.
- Identify recurring issues, detect patterns, and collaborate to optimize processes and develop preventive solutions.
- Perform other related IT support tasks as needed.
What We're Looking For
- 1+
of experience in software and hardware support on
Windows
and
Linux
(Red Hat, CentOS, or similar distributions). - 1+
of experience managing IT inventory with
Snipe-IT
or similar tools. - 1+
diagnosing and repairing Windows and Linux equipment. - 1+
of experience managing
Backups
in Windows and Linux environments. - 1+
administering
Office 365
. - 1+
of experience in
data backup and recovery
on Windows and Linux platforms.
Key Soft Skills
We value adaptability, continuous learning, and a customer-focused mindset.
Help Desk Specialist
Hoy
Trabajo visto
Descripción Del Trabajo
TransPerfect Connect is seeking an energetic individual to work full-time on-site as a Helpdesk Support Specialist. This position will provide on-site and remote technical support, with opportunities to be exposed to an enterprise computing environment. The qualified candidate should have good technical troubleshooting skills and excellent communication skills, both written and oral, and contribute to a highly productive team environment.
Responsibilities include:
- Resolve Helpdesk tickets and provide on-site support daily
- Troubleshoot hardware, software, network issues and escalate complex issues to the appropriate teams
- Installing, configuring, support desktops, laptops, printers, and other peripheral
- Maintain and track inventories of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
- Create and maintain knowledge base documentation
- Provide on-call support as scheduled
Required Skills:
- Hardware: desktop, laptop
- OS: Windows 10 / 11, Mc OS
- Application: MS Office 365/2021/2013, SharePoint, OneDrive, Zoom, Duo, Slack, Team
- Tier 1 network support – TPC/IP, WiFi, DHCP, DNS, Cabling, etc.
- Basic Knowledge of supporting mobile devices and app
- Basic Knowledge of virus and malware removal techniques
- Attention to detail
- Ability to multitask in a dynamic, fast-paced environment
- Ability to work in a team-oriented, collaborative environment
- Communicate effectively both oral and in writing
- Exceptional customer service orientation
- The ability to lift up to 50 lbs
Education & Experience:
- Minimum of High School diploma, Associate or Bachelor's degree in Information technology or related field preferred
- 2+ years of IT replated work experience
- Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent field experience are a plus
- VOIP experience preferred
Join our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine. Apply Now
Level 1 M&A Help Desk Technician
Hoy
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Descripción Del Trabajo
We're Hiring: Level 1 M&A Help Desk Technician
Are you passionate about IT support and eager to grow your technical skills?
At
Infotree Global Solutions
, we're looking for a
Level 1 M&A Help Desk Technician
to join our team. This role is key in supporting end users at newly acquired M&A locations, ensuring smooth onboarding, security compliance, and reliable help desk support.
Key Responsibilities:
- Provide
Tier 1 IT support
via phone and ticketing system - Troubleshoot and escalate technical issues when necessary
- Assist with
SOC tool onboarding
(antivirus, vulnerability scanning, DNS controls, SIEM, web proxy solutions) - Ensure
patching and operating system compliance
with tools like
Microsoft Intune
and
Endpoint Central - Document issues and create training materials for users and team members
What We're Looking For:
- 1+ year
of help desk or IT support experience - Proficiency in
Windows systems
and basic command-line tools (PowerShell, Bash) - Knowledge of
software deployment and patch management tools - Strong communication and collaboration skills
Location: Hybrid
Interested? Send your CV to:
Be part of a global team driving technology integration and support excellence
ITJobs #HelpDesk #Technology #Hiring #CareerOpportunityIT Support Specialist
Hoy
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Descripción Del Trabajo
We are seeking a highly motivated IT Support Specialist with proven experience in managing networks, servers, and end-to-end technical support. The ideal candidate will be responsible for maintaining complex infrastructures, implementing innovative solutions, and ensuring the security and availability of IT systems.
This role requires strong analytical and problem-solving skills, results orientation, and the ability to clearly communicate technical concepts to non-technical stakeholders.
Key Responsibilities
- Administer and maintain Windows Servers (2012R2, 2016, 2019) and Linux systems.
- Manage networks including firewalls, switches, routers, Access Points, and VPNs (Site-to-Site, SSL IPsec).
- Oversee
Office 365, Microsoft Teams, IIS, Active Directory, DHCP/DNS, and WSUS
administration. - Implement, configure, and manage ticketing systems (GLPI, SysAid).
- Perform system virtualization using VMware, Hyper-V, and VirtualBox.
- Ensure cybersecurity through antivirus, antimalware, and firewall management (Sophos, Cisco AMP, Checkpoint, Zyxel, Endian, etc.).
- Manage critical data backups, recovery plans, and infrastructure monitoring.
- Coordinate with vendors and deliver technical support to internal and external users.
- Train and mentor junior IT staff.
Requirements
- 5+ years of proven experience in network and server administration.
- Strong expertise in Microsoft systems administration and virtualization tools.
- Hands-on experience with firewalls, VPNs, VLANs, and network security.
- Knowledge of ticketing system implementation and administration.
- Excellent problem-solving and communication skills.
- English level: Minimum B2 (required).
- Technical or university degree in IT, Networking, or related field (Cisco CCNA, IT Essentials, or similar is a plus).
Core Competencies
- Proactive and results-driven mindset.
- Integrity and professional ethics.
- Strong customer service and teamwork orientation.
- Planning and decision-making ability.
- Initiative to propose and implement technological improvements.
IT support technician
Hoy
Trabajo visto
Descripción Del Trabajo
NTT DATA Services
strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Associate to join our team in Belen, Heredia.
NTT DATA Costa Rica is current looking for an IT support technician Onsite
IT support technician
to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities:
- Windows Installation, support and troubleshooting.
- Assets management, physical reception, tagging, relocation, inventories and follow up to the entire Configuration Items Lifecycle.
- Ability to move heavy equipment between floors and buildings.
- Warranties, no warranties, assets loans, documentation and follow-up.
- Cubicles, storage room, telecom rooms, order, cleanup and maintenance.
- Network, Servers and Videoconference installation knowledge.
- Backups systems knowledge (Preferrable)
- Basic Knowledge in Change Management, Incident Management, Configure Management, and other ITIL concepts.
- Basic knowledge of Networking and server environments and concepts and protocols. (LAN, WLAN, VPN, VLAN, NAT, DHCP, PROXY, FIREWALL, NAS, Data Domain, local policies)
- Organized and structured person.
- Fast learner, insightful and analytical mindset.
- Perspicacious and a team player.
- Communication, empathy, transparency, sense of urgency skills to interact with customers and supervision.
- Good attitude to face problems, feedback and recommendations given by supervision.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team
IT Support Specialist
Hoy
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Descripción Del Trabajo
Acerca del empleo:
En AR Holdings estamos en búsqueda de un/a IT Support Specialist que brinde soporte técnico eficiente que garantice el buen funcionamiento de los equipos y sistemas tecnológicos de la compañía. Esta posición se encarga de asegurar la correcta instalación, mantenimiento y actualización de hardware y software, contribuyendo a la continuidad operativa y al óptimo desempeño de las herramientas tecnológicas en todos los niveles de la organización.
Funciones:
- Resolver tickets de incidencias, peticiones y consultas técnicas de manera remota y en sitio.
- Configurar impresoras, hand helds, portátiles, teléfonos IPs, Tablets, Camaras.
- Realizar mantenimiento preventivo a Puntos de Venta, Equipos de Oficinas y Redes.
- Realizar instalaciones y configuraciones de Puntos de Venta y Equipos de Oficina.
- Diagnosticar Redes WiFi, LAN y WAN.
- Cuidar Activos (información, herramienta, sistema, etc), asignado bajo la responsabilidad de este puesto.
- Realizar cualquier otra función relacionada al puesto con respecto al soporte tecnológico en la empresa.
Requisitos:
- Estudiante de Informática o Técnico en Computación, Electrónica, Redes o áreas afines.
- Experiencia de 3 a 5 años en puestos similares.
- Conocimiento y manejo de herramientas como Anydesk, SQL (Structured Query Language), ICG Software, Office 365, Active Directory y sistemas de gestión de tickets.
Deseables:
- Manejo de inglés intermedio.
- Bachillerato universitario.
En AR Holdings, creemos en el poder de la diversidad.
Como empleador que ofrece igualdad de oportunidades, estamos comprometidos con la construcción de equipos inclusivos y multiculturales. Fomentamos un proceso de contratación libre de barreras, donde cada persona tenga la posibilidad de crecer y desarrollarse.
Sé el primero en saberlo
Acerca de lo último Soporte técnico Empleos en Curridabat !
IT Support Techncian
Hoy
Trabajo visto
Descripción Del Trabajo
In Netser Group we are looking for an IT Technical Support Level 2 :
- Requirements:
- Years of experience: 5-10 years.
- Repair of high -end PCs equipment and any complex IMAC installation; Break & Fix.
- Solution of software application and support for standard business environment applications.
- High complexity desktop support activities, such as, among others, backup, migration and data recovery, security management, management and configuration of the operating system, device configuration, controllers and software and performance optimization activities.
- Having successfully completed the web -based training before starting working. 10 -hour referential certification (it can be carried out in the initial training period)
SERVICE REQUIREMENTS:
- Work at the Customer Site - Monday to Friday
- Comply with professional business clothing code.
- Being able to work out programmed and not scheduled hours
- Be available to participate in the work assigned during the weekends, local holidays, night hours, when necessary and after customer request
- Have experience for the client on the site with good soft customer service skills
- Have technical/mechanical experience in hardware repair
- Having demonstrated technical/mechanical aptitude for learning new technologies.
Very expert level of English C2
Tipo de puesto: Tiempo completo, Permanente
Sueldo: ₡500 000,00 al mes
Pregunta(s) de postulación:
- Es un presupuesto de 1000 USD mensuales. Estás interesado?
Idioma:
- Inglés (Obligatorio)
IT Support Intern
Hoy
Trabajo visto
Descripción Del Trabajo
IT Support Intern
Job DescriptionMinimum required Education: High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: One sentence description of role Your role:
• The greater impact of this role.
• Detail elements of the team and stakeholders for this role.
• What are the professional and personal opportunities for development within this role?
• From (benefit 1) to (benefit 2), a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region. You're the right fit if: (4 x bullets max) 1. Experience. 2. Skills. 3. Education. 4. Anything else. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose . If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
Analyst, IT Support
Hoy
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Descripción Del Trabajo
At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together. Newmont's Service Enablement Group (SEG) is a new internal Newmont function that aims to improve processes and service delivery for the organization. It is comprised of two parts: A Process Excellence team and a future-state service delivery model who design will be informed by the work of the Process Excellence team.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
Your ImpactYou will play a key role in ensuring Newmont employees have reliable access to the technology they need. By providing timely and professional IT support, you'll help maintain productivity and strengthen our digital workplace across global operations.
As Part of Our Team, You Will- Provide first-level technical support for hardware, software, and network issues.
- Troubleshoot problems related to system access, password resets, and desktop applications.
- Set up, install, and configure computers, printers, and software following IT policies.
- Support onboarding by preparing IT equipment and granting system access for new employees.
- Manage support requests through the ticketing system, ensuring accurate documentation and communication.
- Escalate complex issues to specialized IT teams as needed.
- Technical knowledge of IT hardware, Windows and macOS operating systems, Microsoft Office 365, and Active Directory.
- Familiarity with help desk systems (e.g., ServiceNow, Zendesk, or Jira) and remote support tools.
- Basic understanding of networking (Wi-Fi, VPN, IP addressing).
- Strong customer service and communication skills.
- Ability to follow procedures, solve problems, and adapt to new technologies.
You will be part of Newmont's Digital IT GoldBar (walk up service) team, providing remote and on-site support to employees. This role operates in a fast-paced, collaborative environment that values teamwork and service excellence.
Why Join NewmontAt Newmont, we're committed to our values of Safety, Integrity, Sustainability, Inclusion, and Responsibility. You'll join a team that supports global operations, invests in professional growth, and empowers you to make a real impact in a dynamic industry.
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.
Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.