4 Ofertas de Supply Chain en Heredia

** Your responsibilities will include but are not limited to perform**:

- Data population and maintenance for factory and Assembly and Test planning systems.
- Reporting publication and indicator tracking.
- Troubleshooting for the process/activities owned and drive issue resolution with stakeholders.
- Participates and contributes to continuous improvement activities to meet business productivity and data quality requirements.
- Assigned task independently within specified timeline/benchmark.

**Behavioral Traits**:

- Attention to details and focus on accuracy.
- Strong Customer Orientation and Sense of urgency skills.
- Willing to learn and self-development.
- Flexible and adaptive to change.
- Problem-solving skills.
- Willing to learn and work in a multicultural and cross regional team.
- Advanced communication skills.

**Qualifications**:** Minimum Qualifications**:
Minimum qualifications are required to be initially considered for this position.
- Must be pursuing a Bachelor BS degree in Industrial Engineering, Business Administration or related field (willing to remain at least one year as active student).
- Advanced English level.

**Preferred Qualifications**:

- Supply Chain background.
- Statistics knowledge.
- Data Analysis.

**Inside this Business Group**:
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. In New Product Development Planning we play a key role in the product development teams (PDT) for products from early design to product launch. We execute in a fast paced dynamic environment that lays the path for products to go to revenue.

The New Product Planner will be responsible for, but not limited to:

- The coordination and startup activities for a product line from engineering to production and ensuring a smooth transition from new product introduction to high volume manufacturing. Collecting and organizing data from multiple sources, developing optimized supply plans, and monitoring product flow to ensure product commits are met on time, in the correct amount, and in the correct configuration.
- Creating supply forecast, running and reporting 'what if' analyses.
- Driving new product naming, BOM creation, and routing requirements through product planning systems setup activities.
- Collecting and scrubbing engineering and marketing sample demand against product supply forecast.
- Ensuring required information is consolidated, organized, presented, and readily available for downstream activities.
- Performing analysis of manufacturing risks, capacity utilization, manufacturing scheduling inventory levels, engineering requirements and customer demand and/or delivery expectations for product start up through product stabilization.
- Effectively interacting and managing cross functional stakeholders worldwide. Identifying and driving process improvements based on thorough understanding of the business processes and supply chain dependencies.
- Communicate, explain, and clarify complex process issues with the customer business groups divisions and translate business requirements.
- Analytical skills,
- Willingness to work in a diverse team environment,
- Work well in an ambiguous environment,
- Strong verbal and written communication skills
- Attention to detail
- Well organized
- Efficiency oriented
- Self-motivated
- Solution oriented,
- Data driven
- Presentation skills

**Qualifications**:
Minimum qualifications:
Bachelor's degree in any of the following: Supply Chain Management, Industrial Engineering, Business Administration or a related field.
1+ years of experience in:
Demand/Supply Planning and/or Supply Chain Management and/or Project Management.
Working with data analysis in Microsoft Excel
Advanced English level

Preferred qualifications:
1+ years of experience with any of the following:
Semiconductor or high-tech industry

**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid

**Job Summary**
We are seeking a skilled SME-Customer Service PR with 2 to 3 years of experience to join our team. The ideal candidate will excel in Customer Service Management and MS Excel with a strong focus on enhancing customer and user experiences. This work-from-home position requires a proactive approach to managing customer interactions and improving service delivery during day shifts.
**Responsibilities**
+ Manage customer inquiries efficiently to ensure high satisfaction levels.
+ Utilize MS Excel to analyze customer data and generate insightful reports.
+ Collaborate with cross-functional teams to enhance customer service processes.
+ Develop strategies to improve customer experience and retention.
+ Provide timely and accurate information to customers regarding products and services.
+ Implement feedback mechanisms to gather customer insights and drive improvements.
+ Monitor customer service metrics and identify areas for improvement.
+ Assist in the development of training materials for customer service representatives.
+ Ensure compliance with company policies and procedures in all customer interactions.
+ Support the implementation of new customer service technologies and tools.
+ Facilitate communication between customers and internal teams to resolve issues.
+ Contribute to the creation of a positive and efficient work-from-home environment.
+ Maintain up-to-date knowledge of industry trends and best practices. Qualifications
+ Demonstrate proficiency in Customer Service Management and MS Excel.
+ Exhibit strong analytical skills to interpret customer data effectively.
+ Possess excellent communication and interpersonal skills.
+ Show a keen understanding of customer and user experience principles.
+ Display the ability to work independently and manage time effectively.
+ Have a proactive approach to problem-solving and process improvement.
+ Be adaptable to changing customer needs and service environments.
**Certifications Required**
Certified Customer Service Professional (CCSP) Microsoft Office Specialist (MOS) in Excel
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.