HR Help Desk Analyst (Portuguese)
Heredia, Heredia
Auxis
Hoy
Trabajo visto
Descripción Del Trabajo
Job Summary:
The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a customer interface for trouble calls; providing support, direction and HHRR inquiries resolution based on the assigned tasks and the team responsibilities. Also, the HR Analyst will work on continues improvement and will recommend and suggest process improvements to help account success.
**Responsibilities**:
- Handles inbound calls and tickets to/from BAT users.
- Will work with Support Areas to resolve user inquiries.
- Will be assigned to a weekly task but will need to support the other responsibilities as needed.
- Will support with continues improvement.
- Will support and help on Process documentation.
- Will comply with the assigned schedule to cover the hours of operation.
- Will comply with the account KPIs with an average of 95% or above.
Skills and Experience:
- English-Spanish-Portuguese Language (Oral and writing 90% or higher) (C1 level in English).
- The resource will adjust its schedule based on the account needs.
- High School Diploma.
- Advanced technical studies in Business Administration, Human Resources, Social Sciences or related fields.
- Proficient in Excel.
- Knowledge in SAP, Cherwell and/or Success Factor (Is a plus)
- Strong experience in Customer Service.
- At least 1 year of experience in Back Office and/or HHRR.
- A genuine interest in working with and helping customers.
- Competent with communication tools, such as Lotus Notes, Skype, Cisco.
- High critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, as well as the decomposition of high-level information into details.
- Excellent interpersonal relationships and a positive attitude when working effectively with team members and collaborating with other teams.
- Ability to deal with highly personal and confidential information is essential.
- Strong written and oral communication skills, as appropriate to the needs of the audience.
- Excellent customer service and having the ability to be a business partner with customers.
- Self-management of time in support of business needs.
- Ability to work well under pressure.
- Ability to adhere to all organizational policies and procedures.
- Willingness to embrace challenge and complexity in a fast-paced environment.
- Active and strategic learning: understand the implications of new information for solving current and future problems and decision-making, as well as the selection and use of appropriate training/instruction methods and procedures for the situation when learning or teaching new things.
The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a customer interface for trouble calls; providing support, direction and HHRR inquiries resolution based on the assigned tasks and the team responsibilities. Also, the HR Analyst will work on continues improvement and will recommend and suggest process improvements to help account success.
**Responsibilities**:
- Handles inbound calls and tickets to/from BAT users.
- Will work with Support Areas to resolve user inquiries.
- Will be assigned to a weekly task but will need to support the other responsibilities as needed.
- Will support with continues improvement.
- Will support and help on Process documentation.
- Will comply with the assigned schedule to cover the hours of operation.
- Will comply with the account KPIs with an average of 95% or above.
Skills and Experience:
- English-Spanish-Portuguese Language (Oral and writing 90% or higher) (C1 level in English).
- The resource will adjust its schedule based on the account needs.
- High School Diploma.
- Advanced technical studies in Business Administration, Human Resources, Social Sciences or related fields.
- Proficient in Excel.
- Knowledge in SAP, Cherwell and/or Success Factor (Is a plus)
- Strong experience in Customer Service.
- At least 1 year of experience in Back Office and/or HHRR.
- A genuine interest in working with and helping customers.
- Competent with communication tools, such as Lotus Notes, Skype, Cisco.
- High critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, as well as the decomposition of high-level information into details.
- Excellent interpersonal relationships and a positive attitude when working effectively with team members and collaborating with other teams.
- Ability to deal with highly personal and confidential information is essential.
- Strong written and oral communication skills, as appropriate to the needs of the audience.
- Excellent customer service and having the ability to be a business partner with customers.
- Self-management of time in support of business needs.
- Ability to work well under pressure.
- Ability to adhere to all organizational policies and procedures.
- Willingness to embrace challenge and complexity in a fast-paced environment.
- Active and strategic learning: understand the implications of new information for solving current and future problems and decision-making, as well as the selection and use of appropriate training/instruction methods and procedures for the situation when learning or teaching new things.
Lo sentimos, este trabajo no está disponible en su región
0
Guided Customer Support Representative
San Jose, Heredia
Teleperformance Costa Rica
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ₡450,000.00 - ₡500,000.00 al mes
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ₡450,000.00 - ₡500,000.00 al mes
Lo sentimos, este trabajo no está disponible en su región
1
Customer Support Specialist
San Jose, Heredia
Teleperformance Costa Rica
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ₡450,000.00 - ₡500,000.00 al mes
Idioma:
- Inglés B2- 85%? (Obligatorio)
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ₡450,000.00 - ₡500,000.00 al mes
Idioma:
- Inglés B2- 85%? (Obligatorio)
Lo sentimos, este trabajo no está disponible en su región
2
Call Center Agent
Alajuela, Alajuela
Abbott
Publicado hace 16 días
Trabajo visto
Descripción Del Trabajo
**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of .
+ Transportation, cafeteria, health insurance, Association, EAP program.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works in Aerocentro, Alajuela location in the Division of CRM, Cardiac Rhythm Technologies.
As Telecommunication Specialist I, you'll have the chance to work in a Contact Center environment under close and direct supervision on defined work assignments while following established procedures. Provides answering services and provides paging services for Abbott Sales Representatives, physicians and hospital personnel.
**What You'll Do**
+ Answers calls from hospital's staff when a patient presents in an emergency room indicating they have an Abbott implanted pacer or defibrillator
+ Pulls up patient tracking information for a given device and takes down all contact information for the calling hospital (facility name, city, state, zip, phone, and location in the emergency room)
+ Determine the specific Sales Representative that covers the hospital or the city/state and sends a text message with all the case information to that Sales Representative
+ Perform outbound calls to Sales Representatives to confirm receipt of case information
+ Triage calls, following approved troubleshooting procedures, and seeks guidance from other personnel for further assistance when appropriate
**Shift Adm (Monday to Friday from 9am to 6pm)**
**Experience and required qualifications**
+ High School Bachelor Degree
+ One year of experience in a customer service, product support, IT, telecommunications, or related role.
+ Must have knowledge of computer systems including Word, Power Point, Excel, and Outlook.
+ Fully Bilingual (English and Spanish)
**Preferred Qualifications**
+ Experience in the biotech, bio-instruments or medical devices industries
+ Experience working in a broader enterprise/cross-division business unit model preferred.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of .
+ Transportation, cafeteria, health insurance, Association, EAP program.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works in Aerocentro, Alajuela location in the Division of CRM, Cardiac Rhythm Technologies.
As Telecommunication Specialist I, you'll have the chance to work in a Contact Center environment under close and direct supervision on defined work assignments while following established procedures. Provides answering services and provides paging services for Abbott Sales Representatives, physicians and hospital personnel.
**What You'll Do**
+ Answers calls from hospital's staff when a patient presents in an emergency room indicating they have an Abbott implanted pacer or defibrillator
+ Pulls up patient tracking information for a given device and takes down all contact information for the calling hospital (facility name, city, state, zip, phone, and location in the emergency room)
+ Determine the specific Sales Representative that covers the hospital or the city/state and sends a text message with all the case information to that Sales Representative
+ Perform outbound calls to Sales Representatives to confirm receipt of case information
+ Triage calls, following approved troubleshooting procedures, and seeks guidance from other personnel for further assistance when appropriate
**Shift Adm (Monday to Friday from 9am to 6pm)**
**Experience and required qualifications**
+ High School Bachelor Degree
+ One year of experience in a customer service, product support, IT, telecommunications, or related role.
+ Must have knowledge of computer systems including Word, Power Point, Excel, and Outlook.
+ Fully Bilingual (English and Spanish)
**Preferred Qualifications**
+ Experience in the biotech, bio-instruments or medical devices industries
+ Experience working in a broader enterprise/cross-division business unit model preferred.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Lo sentimos, este trabajo no está disponible en su región
3
Gspo Customer Support Manager
San Jose, Heredia
Intel
Hoy
Trabajo visto
Descripción Del Trabajo
At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.
The Customer Support manager will be responsible for but not limited to:
- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.
- Developing strong relationships with business partners, influencing upstream.
- Management experience or path to management demonstrated to manage an effective team.
- Communication and presentation skills, collaborative and proactive style.
- Comfortable with ambiguity and highly matrixed organizations.
- Experience of collaboration, building and strengthening partnerships.
- Analytical mindset and the skills to gather insights from data that drive decisions.
- Detail-oriented with organized, high quality work.
- Systems knowledge - Understand the systems and how transactions flow, this is very helpful in consulting about a new transaction, new ways to buy, or unusual transactions.
- General business acumen - Understanding of business transactions: source, procure and pay processes including dependency on Finance/Tax and Treasury teams.
**Qualifications**
**_
Minimum Qualifications_**:
Advanced English Level is required.
- 3+ years of relevant experience as a leader (People Manager, Program Manager, Project Manager, Tech Lead, or similar).
**_
Preferred Qualifications_**:
- 3+ years of experience in Supply chain, procurement, or finance.
- Prior P2P process management expertise in one or more areas.
- Project Management tools and methodologies (e.g. PLC, PMP).
- Unrestricted Costa Rica Work Permit.
**Inside this Business Group**
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.
The Customer Support manager will be responsible for but not limited to:
- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.
- Developing strong relationships with business partners, influencing upstream.
- Management experience or path to management demonstrated to manage an effective team.
- Communication and presentation skills, collaborative and proactive style.
- Comfortable with ambiguity and highly matrixed organizations.
- Experience of collaboration, building and strengthening partnerships.
- Analytical mindset and the skills to gather insights from data that drive decisions.
- Detail-oriented with organized, high quality work.
- Systems knowledge - Understand the systems and how transactions flow, this is very helpful in consulting about a new transaction, new ways to buy, or unusual transactions.
- General business acumen - Understanding of business transactions: source, procure and pay processes including dependency on Finance/Tax and Treasury teams.
**Qualifications**
**_
Minimum Qualifications_**:
Advanced English Level is required.
- 3+ years of relevant experience as a leader (People Manager, Program Manager, Project Manager, Tech Lead, or similar).
**_
Preferred Qualifications_**:
- 3+ years of experience in Supply chain, procurement, or finance.
- Prior P2P process management expertise in one or more areas.
- Project Management tools and methodologies (e.g. PLC, PMP).
- Unrestricted Costa Rica Work Permit.
**Inside this Business Group**
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.
Lo sentimos, este trabajo no está disponible en su región
4
Gspo Customer Support Manager
San Jose, Heredia
Intel
Hoy
Trabajo visto
Descripción Del Trabajo
**Job ID**:JR
**Job Category**:Materials
**Primary Location**:San Jose, H CR
**Other Locations:
***Job Type**:Experienced Hire
GSPO Customer Support Manager
At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.
The Customer Support manager will be responsible for but not limited to:
- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.
- Developing strong relationships with business partners, influencing upstream.
- Management experience or path to management demonstrated to manage an effective team.
- Communication and presentation skills, collaborative and proactive style.
- Comfortable with ambiguity and highly matrixed organizations.
- Experience of collaboration, building and strengthening partnerships.
- Analytical mindset and the skills to gather insights from data that drive decisions.
- Detail-oriented with organized, high quality work.
- Systems knowledge - Understand the systems and how transactions flow, this is very helpful in consulting about a new transaction, new ways to buy, or unusual transactions.
- General business acumen - Understanding of business transactions: source, procure and pay processes including dependency on Finance/Tax and Treasury teams.
**Qualifications**
**_
Minimum Qualifications_**:
Advanced English Level is required.
- 3+ years of relevant experience as a leader (People Manager, Program Manager, Project Manager, Tech Lead, or similar).
**_
Preferred Qualifications_**:
- 3+ years of experience in Supply chain, procurement, or finance.
- Prior P2P process management expertise in one or more areas.
- Project Management tools and methodologies (e.g. PLC, PMP).
- Unrestricted Costa Rica Work Permit.
**Inside this Business Group**
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.
**Job Category**:Materials
**Primary Location**:San Jose, H CR
**Other Locations:
***Job Type**:Experienced Hire
GSPO Customer Support Manager
At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.
The Customer Support manager will be responsible for but not limited to:
- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.
- Developing strong relationships with business partners, influencing upstream.
- Management experience or path to management demonstrated to manage an effective team.
- Communication and presentation skills, collaborative and proactive style.
- Comfortable with ambiguity and highly matrixed organizations.
- Experience of collaboration, building and strengthening partnerships.
- Analytical mindset and the skills to gather insights from data that drive decisions.
- Detail-oriented with organized, high quality work.
- Systems knowledge - Understand the systems and how transactions flow, this is very helpful in consulting about a new transaction, new ways to buy, or unusual transactions.
- General business acumen - Understanding of business transactions: source, procure and pay processes including dependency on Finance/Tax and Treasury teams.
**Qualifications**
**_
Minimum Qualifications_**:
Advanced English Level is required.
- 3+ years of relevant experience as a leader (People Manager, Program Manager, Project Manager, Tech Lead, or similar).
**_
Preferred Qualifications_**:
- 3+ years of experience in Supply chain, procurement, or finance.
- Prior P2P process management expertise in one or more areas.
- Project Management tools and methodologies (e.g. PLC, PMP).
- Unrestricted Costa Rica Work Permit.
**Inside this Business Group**
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.
Lo sentimos, este trabajo no está disponible en su región
5
Call Center Agent (Costa Rica)
20101 Alajuela, Alajuela
24 Hours Group
Publicado hace 433 días
Trabajo visto
Descripción Del Trabajo
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.
Lo sentimos, este trabajo no está disponible en su región
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6
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
7