38 Ofertas de Walmart en Curridabat
Associate Sales Rep - Cca
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:
This is a quota bearing position responsible for daily contact with specific identified accounts of their assigned territory. Works with customers in providing appropriate information to meet customers' needs while attaining assigned corporate goals and supporting company directives to drive revenues/margins and ensure organizational profitability. Serve as a mentor to ASRs, resolves escalated issues and responsible for managing the day-to-day business flow (training schedules, encourage vendor floor days participation, etc.). Requires previous experience in SAP, a sales support role or in the Tech Data sales environment.
**Essential Duties & Responsibilities Required**:
- Willing to engage in Tech Data vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept. (10%)
- Manages the resolution of routine, non-complex issues under some directions or guidance. Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders. Displays an understanding of the importance of the customer experience from relationship development to issue resolution. (20%)
- Attends Tech Data and vendor partner training as assigned. Represents Tech Data professionally in daily interface with business partners/customers. (20%)
Other Duties & Responsibilities:
- Additional duties as assigned
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**:
**Experience**:
- 1 to 3 Years of relevant work experience.
Education & Certifications:
- Bachelor's Degree preferred.
- High School Graduate required.
- Other Education / Certifications: Internally have passed the Bronze Assessment, Silver Assessment, and Cisco Bootcamp
Working Conditions:
- Consistent non-standard work or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Able to use a 10-key quickly and accurately.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
This is a quota bearing position responsible for daily contact with specific identified accounts of their assigned territory. Works with customers in providing appropriate information to meet customers' needs while attaining assigned corporate goals and supporting company directives to drive revenues/margins and ensure organizational profitability. Serve as a mentor to ASRs, resolves escalated issues and responsible for managing the day-to-day business flow (training schedules, encourage vendor floor days participation, etc.). Requires previous experience in SAP, a sales support role or in the Tech Data sales environment.
**Essential Duties & Responsibilities Required**:
- Willing to engage in Tech Data vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept. (10%)
- Manages the resolution of routine, non-complex issues under some directions or guidance. Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders. Displays an understanding of the importance of the customer experience from relationship development to issue resolution. (20%)
- Attends Tech Data and vendor partner training as assigned. Represents Tech Data professionally in daily interface with business partners/customers. (20%)
Other Duties & Responsibilities:
- Additional duties as assigned
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**:
**Experience**:
- 1 to 3 Years of relevant work experience.
Education & Certifications:
- Bachelor's Degree preferred.
- High School Graduate required.
- Other Education / Certifications: Internally have passed the Bronze Assessment, Silver Assessment, and Cisco Bootcamp
Working Conditions:
- Consistent non-standard work or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Able to use a 10-key quickly and accurately.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Lo sentimos, este trabajo no está disponible en su región
0
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
1
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
2
Customer Service Specialist
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
3
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
SPE- Voice
We are seeking a skilled professional for the role of SPE-Revenue Cycle Management LS with 2 to 4 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in patient calling and provider interactions. This role requires working from the office during day shifts with no travel involved.
**Responsibilities**
+ Manage and optimize the revenue cycle processes to ensure efficient financial operations.
+ Collaborate with healthcare providers to streamline billing and collection procedures.
+ Utilize MS Excel to analyze and report on financial data ensuring accuracy and compliance.
+ Conduct patient calling to verify information and resolve billing inquiries effectively.
+ Coordinate with providers to address any discrepancies in patient accounts.
+ Implement strategies to improve revenue cycle performance and reduce outstanding balances.
+ Monitor and report on key performance indicators related to revenue cycle management.
+ Provide support and training to team members on best practices and process improvements.
+ Ensure compliance with healthcare regulations and standards in all revenue cycle activities.
+ Develop and maintain strong relationships with patients and providers to enhance service delivery.
+ Identify opportunities for process enhancements and implement solutions to improve efficiency.
+ Prepare detailed reports and presentations for management on revenue cycle performance.
+ Stay updated on industry trends and changes in regulations affecting revenue cycle management.
**Qualifications**
+ Demonstrate proficiency in MS Excel for data analysis and reporting.
+ Possess strong communication skills for effective patient calling and provider interactions.
+ Exhibit a solid understanding of revenue cycle management principles and practices.
+ Show experience in handling patient accounts and resolving billing issues.
+ Display the ability to work collaboratively with healthcare providers and team members.
+ Have a keen eye for detail and accuracy in financial data management.
+ Maintain a proactive approach to identifying and solving revenue cycle challenges.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
SPE- Voice
We are seeking a skilled professional for the role of SPE-Revenue Cycle Management LS with 2 to 4 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in patient calling and provider interactions. This role requires working from the office during day shifts with no travel involved.
**Responsibilities**
+ Manage and optimize the revenue cycle processes to ensure efficient financial operations.
+ Collaborate with healthcare providers to streamline billing and collection procedures.
+ Utilize MS Excel to analyze and report on financial data ensuring accuracy and compliance.
+ Conduct patient calling to verify information and resolve billing inquiries effectively.
+ Coordinate with providers to address any discrepancies in patient accounts.
+ Implement strategies to improve revenue cycle performance and reduce outstanding balances.
+ Monitor and report on key performance indicators related to revenue cycle management.
+ Provide support and training to team members on best practices and process improvements.
+ Ensure compliance with healthcare regulations and standards in all revenue cycle activities.
+ Develop and maintain strong relationships with patients and providers to enhance service delivery.
+ Identify opportunities for process enhancements and implement solutions to improve efficiency.
+ Prepare detailed reports and presentations for management on revenue cycle performance.
+ Stay updated on industry trends and changes in regulations affecting revenue cycle management.
**Qualifications**
+ Demonstrate proficiency in MS Excel for data analysis and reporting.
+ Possess strong communication skills for effective patient calling and provider interactions.
+ Exhibit a solid understanding of revenue cycle management principles and practices.
+ Show experience in handling patient accounts and resolving billing issues.
+ Display the ability to work collaboratively with healthcare providers and team members.
+ Have a keen eye for detail and accuracy in financial data management.
+ Maintain a proactive approach to identifying and solving revenue cycle challenges.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
4
Customer Service Representative
Heredia, Heredia
Cognizant
Publicado hace 11 días
Trabajo visto
Descripción Del Trabajo
**Job summary**
The BPO SPE Data role requires a professional with 2 to 6 years of experience in managing data processes within a BPO environment. The candidate will work from the office during day shifts utilizing their expertise in MS Office to enhance data management and reporting. Proficiency in English is essential for effective communication and documentation.
**Responsibilities**
+ Manage and process data efficiently to ensure accuracy and reliability in all BPO operations.
+ Utilize MS Office tools to create update and maintain comprehensive data reports.
+ Collaborate with team members to streamline data workflows and improve process efficiency.
+ Analyze data trends and provide actionable insights to support business decisions.
+ Ensure data integrity by conducting regular audits and implementing quality control measures.
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions.
+ Support the development of data management strategies to enhance operational effectiveness.
+ Provide training and guidance to junior team members on data handling best practices.
+ Develop and maintain documentation for data processes and procedures.
+ Assist in the implementation of new data management technologies and tools.
+ Monitor data-related KPIs and report on performance metrics to management.
+ Contribute to the continuous improvement of data processes by suggesting innovative solutions.
+ Ensure compliance with data protection regulations and company policies.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets and derive meaningful insights.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Microsoft Office Specialist Certification in Excel is recommended.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The BPO SPE Data role requires a professional with 2 to 6 years of experience in managing data processes within a BPO environment. The candidate will work from the office during day shifts utilizing their expertise in MS Office to enhance data management and reporting. Proficiency in English is essential for effective communication and documentation.
**Responsibilities**
+ Manage and process data efficiently to ensure accuracy and reliability in all BPO operations.
+ Utilize MS Office tools to create update and maintain comprehensive data reports.
+ Collaborate with team members to streamline data workflows and improve process efficiency.
+ Analyze data trends and provide actionable insights to support business decisions.
+ Ensure data integrity by conducting regular audits and implementing quality control measures.
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions.
+ Support the development of data management strategies to enhance operational effectiveness.
+ Provide training and guidance to junior team members on data handling best practices.
+ Develop and maintain documentation for data processes and procedures.
+ Assist in the implementation of new data management technologies and tools.
+ Monitor data-related KPIs and report on performance metrics to management.
+ Contribute to the continuous improvement of data processes by suggesting innovative solutions.
+ Ensure compliance with data protection regulations and company policies.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets and derive meaningful insights.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Microsoft Office Specialist Certification in Excel is recommended.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
5
Customer Service Representative
Heredia, Heredia
Cognizant
Publicado hace 23 días
Trabajo visto
Descripción Del Trabajo
**Job summary**
Join our dynamic team as a BPO SPE Data specialist where you will leverage your expertise in MS Office to streamline data processes and enhance operational efficiency. With a focus on day shifts and a work-from-office model you will play a crucial role in managing and analyzing data to support our business objectives. Your proficiency in English will be essential in communicating effectively with team members and stakeholders.
**Responsibilities**
+ Manage and analyze large datasets to ensure accuracy and integrity of information.
+ Utilize MS Office tools to create comprehensive reports and presentations that support decision-making processes.
+ Collaborate with cross-functional teams to gather data requirements and deliver actionable insights.
+ Implement data validation techniques to maintain high standards of data quality.
+ Monitor data trends and provide recommendations for process improvements.
+ Support the development of data-driven strategies to enhance business performance.
+ Communicate findings and insights effectively to stakeholders in English.
+ Ensure compliance with data protection regulations and company policies.
+ Assist in the automation of data processes to increase efficiency.
+ Troubleshoot data-related issues and provide timely solutions.
+ Participate in training sessions to stay updated with the latest data management practices.
+ Contribute to the continuous improvement of data management systems.
+ Foster a collaborative environment to achieve team goals.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to data accuracy.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work independently and as part of a team.
+ Bring a minimum of 2 years of experience in a similar role with a maximum of 6 years of experience.
**Certifications Required**
Microsoft Office Specialist Certification in Excel
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Join our dynamic team as a BPO SPE Data specialist where you will leverage your expertise in MS Office to streamline data processes and enhance operational efficiency. With a focus on day shifts and a work-from-office model you will play a crucial role in managing and analyzing data to support our business objectives. Your proficiency in English will be essential in communicating effectively with team members and stakeholders.
**Responsibilities**
+ Manage and analyze large datasets to ensure accuracy and integrity of information.
+ Utilize MS Office tools to create comprehensive reports and presentations that support decision-making processes.
+ Collaborate with cross-functional teams to gather data requirements and deliver actionable insights.
+ Implement data validation techniques to maintain high standards of data quality.
+ Monitor data trends and provide recommendations for process improvements.
+ Support the development of data-driven strategies to enhance business performance.
+ Communicate findings and insights effectively to stakeholders in English.
+ Ensure compliance with data protection regulations and company policies.
+ Assist in the automation of data processes to increase efficiency.
+ Troubleshoot data-related issues and provide timely solutions.
+ Participate in training sessions to stay updated with the latest data management practices.
+ Contribute to the continuous improvement of data management systems.
+ Foster a collaborative environment to achieve team goals.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to data accuracy.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work independently and as part of a team.
+ Bring a minimum of 2 years of experience in a similar role with a maximum of 6 years of experience.
**Certifications Required**
Microsoft Office Specialist Certification in Excel
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
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6
Customer Service Representative
Heredia, Heredia
Cognizant
Publicado hace 23 días
Trabajo visto
Descripción Del Trabajo
**Job summary**
Join our dynamic team as a BPO SPE Data specialist where you will leverage your expertise in MS Office to streamline data processes and enhance operational efficiency. With a focus on day shifts and a work-from-office model you will play a crucial role in managing data-driven projects ensuring accuracy and timely delivery. Your proficiency in English will be essential for effective communication and collaboration within our diverse team.
**Responsibilities**
+ Manage and process data using MS Office tools to ensure accuracy and efficiency in daily operations.
+ Collaborate with team members to identify and implement process improvements that enhance data management.
+ Analyze data trends and provide insights to support decision-making and strategic planning.
+ Ensure compliance with company policies and data protection regulations in all data handling activities.
+ Coordinate with cross-functional teams to facilitate seamless data integration and reporting.
+ Develop and maintain comprehensive documentation of data processes and procedures.
+ Provide training and support to team members on data management best practices and MS Office applications.
+ Monitor data quality and implement corrective actions to address discrepancies and errors.
+ Assist in the development of data-driven strategies to optimize business performance and customer satisfaction.
+ Communicate effectively with stakeholders to ensure alignment on data-related initiatives and objectives.
+ Utilize strong English language skills to prepare reports and presentations for internal and external audiences.
+ Support the implementation of new technologies and tools to enhance data processing capabilities.
+ Contribute to a positive team environment by sharing knowledge and fostering collaboration. Qualifications
+ Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint.
+ Exhibit strong analytical skills with the ability to interpret complex data sets.
+ Possess excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Display the ability to work independently and manage multiple tasks effectively.
+ Have a proactive approach to problem-solving and process improvement.
+ Bring a minimum of 2 years of experience in a similar BPO or data management role.
**Certifications Required**
Microsoft Office Specialist Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Join our dynamic team as a BPO SPE Data specialist where you will leverage your expertise in MS Office to streamline data processes and enhance operational efficiency. With a focus on day shifts and a work-from-office model you will play a crucial role in managing data-driven projects ensuring accuracy and timely delivery. Your proficiency in English will be essential for effective communication and collaboration within our diverse team.
**Responsibilities**
+ Manage and process data using MS Office tools to ensure accuracy and efficiency in daily operations.
+ Collaborate with team members to identify and implement process improvements that enhance data management.
+ Analyze data trends and provide insights to support decision-making and strategic planning.
+ Ensure compliance with company policies and data protection regulations in all data handling activities.
+ Coordinate with cross-functional teams to facilitate seamless data integration and reporting.
+ Develop and maintain comprehensive documentation of data processes and procedures.
+ Provide training and support to team members on data management best practices and MS Office applications.
+ Monitor data quality and implement corrective actions to address discrepancies and errors.
+ Assist in the development of data-driven strategies to optimize business performance and customer satisfaction.
+ Communicate effectively with stakeholders to ensure alignment on data-related initiatives and objectives.
+ Utilize strong English language skills to prepare reports and presentations for internal and external audiences.
+ Support the implementation of new technologies and tools to enhance data processing capabilities.
+ Contribute to a positive team environment by sharing knowledge and fostering collaboration. Qualifications
+ Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint.
+ Exhibit strong analytical skills with the ability to interpret complex data sets.
+ Possess excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Display the ability to work independently and manage multiple tasks effectively.
+ Have a proactive approach to problem-solving and process improvement.
+ Bring a minimum of 2 years of experience in a similar BPO or data management role.
**Certifications Required**
Microsoft Office Specialist Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
7
Trilingual Customer Service
San Francisco
Bosch Group
Hoy
Trabajo visto
Descripción Del Trabajo
Company Description
- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology. _
**Job Description**:
**Job Purpose**:
The position is responsible for answering incoming calls and providing excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:
- Coordinate Emergency Response Support
- Roadside Assistance
- Stolen Vehicle Tracking
- Remote Door Unlock/Lock
- Account Management
- Concierge Services
**Essential Functions**:
- Respond to incoming calls from customers and provide accurate answers and guidelines related to the Automotive Multi-Client programs.
- Respond to emergency calls from customers who experienced an automobile accident and coordinate the appropriate steps to engage the emergency response support system(s).
- Respond to customers who require roadside assistance or other remote services such as stolen vehicle tracking and remotely locking/unlocking doors.
- Develop customer relationships that contribute to business objectives and promote customer loyalty.
- Research and resolve customer questions and issues to ensure customer satisfaction and retention.
- Troubleshoot account related issues and submit incident tickets using a web based system to escalate customer issues as needed
**Qualifications**:
- ** Trilingual (French/English/Spanish) 90% Proficiency**:
- Minimum of High School Diploma
- 0-2 years of experience working in a call center environment
- Excellent communication skills, both verbal and written
- Knowledge of customer service
- Strong interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment with daily work processing deadlines
- Ability to work effectively without supervision
- Strong in leadership, empathy, communication, and team orientation
- Ability to be flexible and adaptable to support operational needs
Additional Information
- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology. _
**Job Description**:
**Job Purpose**:
The position is responsible for answering incoming calls and providing excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:
- Coordinate Emergency Response Support
- Roadside Assistance
- Stolen Vehicle Tracking
- Remote Door Unlock/Lock
- Account Management
- Concierge Services
**Essential Functions**:
- Respond to incoming calls from customers and provide accurate answers and guidelines related to the Automotive Multi-Client programs.
- Respond to emergency calls from customers who experienced an automobile accident and coordinate the appropriate steps to engage the emergency response support system(s).
- Respond to customers who require roadside assistance or other remote services such as stolen vehicle tracking and remotely locking/unlocking doors.
- Develop customer relationships that contribute to business objectives and promote customer loyalty.
- Research and resolve customer questions and issues to ensure customer satisfaction and retention.
- Troubleshoot account related issues and submit incident tickets using a web based system to escalate customer issues as needed
**Qualifications**:
- ** Trilingual (French/English/Spanish) 90% Proficiency**:
- Minimum of High School Diploma
- 0-2 years of experience working in a call center environment
- Excellent communication skills, both verbal and written
- Knowledge of customer service
- Strong interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment with daily work processing deadlines
- Ability to work effectively without supervision
- Strong in leadership, empathy, communication, and team orientation
- Ability to be flexible and adaptable to support operational needs
Additional Information
Lo sentimos, este trabajo no está disponible en su región
8
Customer Service Representative
Heredia, Heredia
Digital Risk, LLC.
Hoy
Trabajo visto
Descripción Del Trabajo
Company Description
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.
**Job Description**:
Help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Might require work with internal and/or external customers
**Qualifications**:
**Requirements**:
- English proficiency (B2+ or above).
- Basic understanding of MS Office Packages.
- High School Diploma.
Good to have or optional depending on department:
- Customer Service Experience.
- Tech Support experience
- Financial Background.
- Previous experience working for Goals and Objectives.
- Sales experience.
- Intermediate to advance Excel.
- SAP.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.
**Job Description**:
Help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Might require work with internal and/or external customers
**Qualifications**:
**Requirements**:
- English proficiency (B2+ or above).
- Basic understanding of MS Office Packages.
- High School Diploma.
Good to have or optional depending on department:
- Customer Service Experience.
- Tech Support experience
- Financial Background.
- Previous experience working for Goals and Objectives.
- Sales experience.
- Intermediate to advance Excel.
- SAP.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lo sentimos, este trabajo no está disponible en su región
9