62 Ofertas de Walmart en Costa Rica
Associate Sales Rep - Cca
San Jose, Heredia
TD SYNNEX
Hoy
Trabajo visto
Descripción Del Trabajo
**Overview**:
This is a quota bearing position responsible for daily contact with specific identified accounts of their assigned territory. Works with customers in providing appropriate information to meet customers' needs while attaining assigned corporate goals and supporting company directives to drive revenues/margins and ensure organizational profitability. Serve as a mentor to ASRs, resolves escalated issues and responsible for managing the day-to-day business flow (training schedules, encourage vendor floor days participation, etc.). Requires previous experience in SAP, a sales support role or in the Tech Data sales environment.
**Essential Duties & Responsibilities Required**:
- Willing to engage in Tech Data vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept. (10%)
- Manages the resolution of routine, non-complex issues under some directions or guidance. Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders. Displays an understanding of the importance of the customer experience from relationship development to issue resolution. (20%)
- Attends Tech Data and vendor partner training as assigned. Represents Tech Data professionally in daily interface with business partners/customers. (20%)
Other Duties & Responsibilities:
- Additional duties as assigned
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**:
**Experience**:
- 1 to 3 Years of relevant work experience.
Education & Certifications:
- Bachelor's Degree preferred.
- High School Graduate required.
- Other Education / Certifications: Internally have passed the Bronze Assessment, Silver Assessment, and Cisco Bootcamp
Working Conditions:
- Consistent non-standard work or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Able to use a 10-key quickly and accurately.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
This is a quota bearing position responsible for daily contact with specific identified accounts of their assigned territory. Works with customers in providing appropriate information to meet customers' needs while attaining assigned corporate goals and supporting company directives to drive revenues/margins and ensure organizational profitability. Serve as a mentor to ASRs, resolves escalated issues and responsible for managing the day-to-day business flow (training schedules, encourage vendor floor days participation, etc.). Requires previous experience in SAP, a sales support role or in the Tech Data sales environment.
**Essential Duties & Responsibilities Required**:
- Willing to engage in Tech Data vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept. (10%)
- Manages the resolution of routine, non-complex issues under some directions or guidance. Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders. Displays an understanding of the importance of the customer experience from relationship development to issue resolution. (20%)
- Attends Tech Data and vendor partner training as assigned. Represents Tech Data professionally in daily interface with business partners/customers. (20%)
Other Duties & Responsibilities:
- Additional duties as assigned
- Meets attendance and punctuality standards
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**:
**Experience**:
- 1 to 3 Years of relevant work experience.
Education & Certifications:
- Bachelor's Degree preferred.
- High School Graduate required.
- Other Education / Certifications: Internally have passed the Bronze Assessment, Silver Assessment, and Cisco Bootcamp
Working Conditions:
- Consistent non-standard work or overtime as business requires.
- Professional, office environment.
Required Knowledge, Skills & Abilities:
- Able to execute instructions and to request clarification when needed.
- Able to use a 10-key quickly and accurately.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Lo sentimos, este trabajo no está disponible en su región
0
Associate, Renewal Sales
Concentrix
Ayer
Trabajo visto
Descripción Del Trabajo
Job Title:
Associate, Renewal Sales
Job Description
We are seeking a skilled and driven Bilingual Renewals Sales Associate fluent in English. This role is focused on managing contract renewals, forecasting, maintaining strong customer relationships, and supporting revenue retention across key markets.
**You have:**
+ **Fluent in English (B2 required)** - verbal and written communication.
+ 1.5+ years of experience in a sales support, renewals, customer success, or account management role.
+ High school diploma, mandatory
+ Strong organizational and time-management skills with attention to detail.
+ Experience working with Salesforce or similar CRM tools.
+ Experience managing sales forecasting
+ Excellent interpersonal and negotiation skills.
+ Comfortable working in a fast-paced, target-driven environment.
+ Prior success in the achievement of personal and team sales quota/goals.
+ Excellent knowledge of MS Office programs
**Preferred Qualifications:**
+ Experience supporting SaaS, cloud, or technology solutions.
+ Background in B2B client-facing roles.
+ Familiarity with sales or renewals metrics and reporting tools.
**You will:**
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
+ Provide an accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage a high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**What We Offer:**
+ Competitive compensation and performance-based incentives.
+ Hybrid-friendly work environment.
+ Growth opportunities in a global and inclusive organization.
+ Training and continuous learning resources.
Location:
Costa Rica- Barreal de Heredia
Language Requirements:
English (Required), Spanish (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Associate, Renewal Sales
Job Description
We are seeking a skilled and driven Bilingual Renewals Sales Associate fluent in English. This role is focused on managing contract renewals, forecasting, maintaining strong customer relationships, and supporting revenue retention across key markets.
**You have:**
+ **Fluent in English (B2 required)** - verbal and written communication.
+ 1.5+ years of experience in a sales support, renewals, customer success, or account management role.
+ High school diploma, mandatory
+ Strong organizational and time-management skills with attention to detail.
+ Experience working with Salesforce or similar CRM tools.
+ Experience managing sales forecasting
+ Excellent interpersonal and negotiation skills.
+ Comfortable working in a fast-paced, target-driven environment.
+ Prior success in the achievement of personal and team sales quota/goals.
+ Excellent knowledge of MS Office programs
**Preferred Qualifications:**
+ Experience supporting SaaS, cloud, or technology solutions.
+ Background in B2B client-facing roles.
+ Familiarity with sales or renewals metrics and reporting tools.
**You will:**
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
+ Provide an accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage a high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**What We Offer:**
+ Competitive compensation and performance-based incentives.
+ Hybrid-friendly work environment.
+ Growth opportunities in a global and inclusive organization.
+ Training and continuous learning resources.
Location:
Costa Rica- Barreal de Heredia
Language Requirements:
English (Required), Spanish (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Lo sentimos, este trabajo no está disponible en su región
1
Customer Service Clerk
Recluta Talenthunter
Publicado hace 10 días
Trabajo visto
Descripción Del Trabajo
We are seeking a Customer Service Clerk to support behind-the-scenes logistics coordination and documentation. This is an entry-level position ideal for candidates with strong computer skills and an interest in transportation.
This role starts in-office for training, and transitions to a hybrid schedule (4 days remote/week) once onboarding is complete.
This role starts in-office for training, and transitions to a hybrid schedule (4 days remote/week) once onboarding is complete.
Lo sentimos, este trabajo no está disponible en su región
2
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
3
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a dedicated Policy Servicing Specialist with 2 to 6 years of experience to join our team. The ideal candidate will have expertise in MS Office and a strong understanding of policy servicing processes. Experience in Life and Annuities Insurance is a plus. This role requires excellent communication skills in English and the ability to work from our office during day shifts.
**Responsibilities**
+ Manage and process policy servicing requests efficiently to ensure timely and accurate service delivery.
+ Collaborate with team members to resolve policy-related inquiries and issues enhancing customer satisfaction.
+ Utilize MS Office tools to maintain and update policy records ensuring data accuracy and integrity.
+ Analyze policy documents to identify discrepancies and implement corrective actions as needed.
+ Communicate effectively with clients and stakeholders to provide updates and gather necessary information.
+ Support the development and implementation of process improvements to optimize policy servicing operations.
+ Coordinate with internal departments to facilitate seamless policy changes and updates.
+ Monitor and report on policy servicing metrics to track performance and identify areas for improvement.
+ Ensure compliance with company policies and industry regulations in all policy servicing activities.
+ Provide training and guidance to junior team members to enhance their skills and knowledge.
+ Participate in team meetings and contribute to strategic discussions on policy servicing enhancements.
+ Maintain a high level of professionalism and confidentiality in handling sensitive policy information.
+ Stay updated on industry trends and best practices to continuously improve service delivery.
**Qualifications**
+ Demonstrate proficiency in MS Office applications to manage policy data effectively.
+ Exhibit strong analytical skills to identify and resolve policy discrepancies.
+ Possess excellent communication skills in English for effective client interactions.
+ Have a background in Life and Annuities Insurance to enhance domain understanding.
+ Show a commitment to continuous learning and professional development.
+ Display strong organizational skills to manage multiple policy servicing tasks efficiently.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
4
Customer Service Specialist
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
5
Customer Service Representative
Heredia, Heredia
Cognizant
Ayer
Trabajo visto
Descripción Del Trabajo
**Job Summary**
SPE- Voice
We are seeking a skilled professional for the role of SPE-Revenue Cycle Management LS with 2 to 4 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in patient calling and provider interactions. This role requires working from the office during day shifts with no travel involved.
**Responsibilities**
+ Manage and optimize the revenue cycle processes to ensure efficient financial operations.
+ Collaborate with healthcare providers to streamline billing and collection procedures.
+ Utilize MS Excel to analyze and report on financial data ensuring accuracy and compliance.
+ Conduct patient calling to verify information and resolve billing inquiries effectively.
+ Coordinate with providers to address any discrepancies in patient accounts.
+ Implement strategies to improve revenue cycle performance and reduce outstanding balances.
+ Monitor and report on key performance indicators related to revenue cycle management.
+ Provide support and training to team members on best practices and process improvements.
+ Ensure compliance with healthcare regulations and standards in all revenue cycle activities.
+ Develop and maintain strong relationships with patients and providers to enhance service delivery.
+ Identify opportunities for process enhancements and implement solutions to improve efficiency.
+ Prepare detailed reports and presentations for management on revenue cycle performance.
+ Stay updated on industry trends and changes in regulations affecting revenue cycle management.
**Qualifications**
+ Demonstrate proficiency in MS Excel for data analysis and reporting.
+ Possess strong communication skills for effective patient calling and provider interactions.
+ Exhibit a solid understanding of revenue cycle management principles and practices.
+ Show experience in handling patient accounts and resolving billing issues.
+ Display the ability to work collaboratively with healthcare providers and team members.
+ Have a keen eye for detail and accuracy in financial data management.
+ Maintain a proactive approach to identifying and solving revenue cycle challenges.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
SPE- Voice
We are seeking a skilled professional for the role of SPE-Revenue Cycle Management LS with 2 to 4 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in patient calling and provider interactions. This role requires working from the office during day shifts with no travel involved.
**Responsibilities**
+ Manage and optimize the revenue cycle processes to ensure efficient financial operations.
+ Collaborate with healthcare providers to streamline billing and collection procedures.
+ Utilize MS Excel to analyze and report on financial data ensuring accuracy and compliance.
+ Conduct patient calling to verify information and resolve billing inquiries effectively.
+ Coordinate with providers to address any discrepancies in patient accounts.
+ Implement strategies to improve revenue cycle performance and reduce outstanding balances.
+ Monitor and report on key performance indicators related to revenue cycle management.
+ Provide support and training to team members on best practices and process improvements.
+ Ensure compliance with healthcare regulations and standards in all revenue cycle activities.
+ Develop and maintain strong relationships with patients and providers to enhance service delivery.
+ Identify opportunities for process enhancements and implement solutions to improve efficiency.
+ Prepare detailed reports and presentations for management on revenue cycle performance.
+ Stay updated on industry trends and changes in regulations affecting revenue cycle management.
**Qualifications**
+ Demonstrate proficiency in MS Excel for data analysis and reporting.
+ Possess strong communication skills for effective patient calling and provider interactions.
+ Exhibit a solid understanding of revenue cycle management principles and practices.
+ Show experience in handling patient accounts and resolving billing issues.
+ Display the ability to work collaboratively with healthcare providers and team members.
+ Have a keen eye for detail and accuracy in financial data management.
+ Maintain a proactive approach to identifying and solving revenue cycle challenges.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
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6
Sales Customer Service
San José, San José
Apollotek International
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
We are hiring!
br>Looking for a new opportunity in Sales and Customer Service? Join Apollotek International and grow your career with us!
We Offer:
Base Salary + Commissions
Training Provided
Growth Opportunities
Requirements:
Over 18 years old
85% English proficiency
Apply now! Send your resume to:
Don't miss this chance to be part of a dynamic and growing team!
br>Looking for a new opportunity in Sales and Customer Service? Join Apollotek International and grow your career with us!
We Offer:
Base Salary + Commissions
Training Provided
Growth Opportunities
Requirements:
Over 18 years old
85% English proficiency
Apply now! Send your resume to:
Don't miss this chance to be part of a dynamic and growing team!
Lo sentimos, este trabajo no está disponible en su región
7
Customer Service Representative
Heredia, Heredia
Cognizant
Publicado hace 11 días
Trabajo visto
Descripción Del Trabajo
**Job summary**
The BPO SPE Data role requires a professional with 2 to 6 years of experience in managing data processes within a BPO environment. The candidate will work from the office during day shifts utilizing their expertise in MS Office to enhance data management and reporting. Proficiency in English is essential for effective communication and documentation.
**Responsibilities**
+ Manage and process data efficiently to ensure accuracy and reliability in all BPO operations.
+ Utilize MS Office tools to create update and maintain comprehensive data reports.
+ Collaborate with team members to streamline data workflows and improve process efficiency.
+ Analyze data trends and provide actionable insights to support business decisions.
+ Ensure data integrity by conducting regular audits and implementing quality control measures.
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions.
+ Support the development of data management strategies to enhance operational effectiveness.
+ Provide training and guidance to junior team members on data handling best practices.
+ Develop and maintain documentation for data processes and procedures.
+ Assist in the implementation of new data management technologies and tools.
+ Monitor data-related KPIs and report on performance metrics to management.
+ Contribute to the continuous improvement of data processes by suggesting innovative solutions.
+ Ensure compliance with data protection regulations and company policies.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets and derive meaningful insights.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Microsoft Office Specialist Certification in Excel is recommended.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The BPO SPE Data role requires a professional with 2 to 6 years of experience in managing data processes within a BPO environment. The candidate will work from the office during day shifts utilizing their expertise in MS Office to enhance data management and reporting. Proficiency in English is essential for effective communication and documentation.
**Responsibilities**
+ Manage and process data efficiently to ensure accuracy and reliability in all BPO operations.
+ Utilize MS Office tools to create update and maintain comprehensive data reports.
+ Collaborate with team members to streamline data workflows and improve process efficiency.
+ Analyze data trends and provide actionable insights to support business decisions.
+ Ensure data integrity by conducting regular audits and implementing quality control measures.
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions.
+ Support the development of data management strategies to enhance operational effectiveness.
+ Provide training and guidance to junior team members on data handling best practices.
+ Develop and maintain documentation for data processes and procedures.
+ Assist in the implementation of new data management technologies and tools.
+ Monitor data-related KPIs and report on performance metrics to management.
+ Contribute to the continuous improvement of data processes by suggesting innovative solutions.
+ Ensure compliance with data protection regulations and company policies.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets and derive meaningful insights.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Microsoft Office Specialist Certification in Excel is recommended.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
8
Customer Service Supervisor
ThermoFisher Scientific
Publicado hace 16 días
Trabajo visto
Descripción Del Trabajo
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
An outstanding opportunity has presented itself for a Supervisor, Customer Service in our Information Technology sector at our Shared Service Center in Costa Rica. This stimulating role is perfect for a driven leader with demonstrated experience in leading a team within a dynamic, customer-focused atmosphere. This position ensures immense career growth potential and the opportunity to implement effective strategies that align with our overall business goals to cultivate growth and customer dedication.
**Key Responsibilities:**
+ Lead a team of customer service representatives in complex administration tasks, order management, quotations, master data, and invoicing.
+ Ensure the success of daily team operations.
+ Solve complex customer needs and handle user problems by coordinating with other teams.
+ Communicate cross-functionally with departments such as Finance, Logistics, Warehouse, Technical Service, Regulatory, Legal, Sales, Marketing, and Quality Systems.
+ Ensure Key Performance Metrics for Customer Services are met.
+ Support strategies to foster customer dedication and achieve high customer happiness scores.
+ Collaborate with Sales to improve the customer experience by providing appropriate mentorship.
+ Lead key projects to support local and corporate initiatives.
+ Identify and implement improvement opportunities in systems, processes, and tools.
+ Coordinate the management of customer-related data within ERP systems.
+ Lead cross-training and support initiatives to meet business demands.
+ Stabilize the Operations Teams to reduce attrition rates.
+ Boost team seniority through effective one-on-one coaching and mentoring.
**Skills:**
+ Demonstrated skills in people management and development.
+ Experience in supporting efficiency and productivity projects.
+ Excellent written and oral communication skills.
+ Ability to interface effectively with internal and external customers.
+ Strong results focus and attention to detail.
+ Proficiency with systems, including Outlook, PowerPoint, and Excel.
+ Good organizational skills and the ability to use initiative and collaborate within a team.
+ Ability to handle confidential and proprietary information.
+ Excellent analytical and presentation skills.
+ Task-focused with enthusiasm and a flexible approach.
**Experience:**
+ Minimum of 3+ years of customer service leadership experience, preferably in a shared services environment.
+ Experience with ERP systems.
+ Bachelor's degree from a four-year college or university or equivalent work experience.
**Working Conditions:**
+ This position requires repetitive typing and regular use of a computer with multiple displays.
+ Physical demands are typical of an office environment.
+ Thermo Fisher Scientific is committed to hiring a diverse and inclusive workforce.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
An outstanding opportunity has presented itself for a Supervisor, Customer Service in our Information Technology sector at our Shared Service Center in Costa Rica. This stimulating role is perfect for a driven leader with demonstrated experience in leading a team within a dynamic, customer-focused atmosphere. This position ensures immense career growth potential and the opportunity to implement effective strategies that align with our overall business goals to cultivate growth and customer dedication.
**Key Responsibilities:**
+ Lead a team of customer service representatives in complex administration tasks, order management, quotations, master data, and invoicing.
+ Ensure the success of daily team operations.
+ Solve complex customer needs and handle user problems by coordinating with other teams.
+ Communicate cross-functionally with departments such as Finance, Logistics, Warehouse, Technical Service, Regulatory, Legal, Sales, Marketing, and Quality Systems.
+ Ensure Key Performance Metrics for Customer Services are met.
+ Support strategies to foster customer dedication and achieve high customer happiness scores.
+ Collaborate with Sales to improve the customer experience by providing appropriate mentorship.
+ Lead key projects to support local and corporate initiatives.
+ Identify and implement improvement opportunities in systems, processes, and tools.
+ Coordinate the management of customer-related data within ERP systems.
+ Lead cross-training and support initiatives to meet business demands.
+ Stabilize the Operations Teams to reduce attrition rates.
+ Boost team seniority through effective one-on-one coaching and mentoring.
**Skills:**
+ Demonstrated skills in people management and development.
+ Experience in supporting efficiency and productivity projects.
+ Excellent written and oral communication skills.
+ Ability to interface effectively with internal and external customers.
+ Strong results focus and attention to detail.
+ Proficiency with systems, including Outlook, PowerPoint, and Excel.
+ Good organizational skills and the ability to use initiative and collaborate within a team.
+ Ability to handle confidential and proprietary information.
+ Excellent analytical and presentation skills.
+ Task-focused with enthusiasm and a flexible approach.
**Experience:**
+ Minimum of 3+ years of customer service leadership experience, preferably in a shared services environment.
+ Experience with ERP systems.
+ Bachelor's degree from a four-year college or university or equivalent work experience.
**Working Conditions:**
+ This position requires repetitive typing and regular use of a computer with multiple displays.
+ Physical demands are typical of an office environment.
+ Thermo Fisher Scientific is committed to hiring a diverse and inclusive workforce.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Lo sentimos, este trabajo no está disponible en su región
9