21 Ofertas de Mantenimiento Data Center en Costa Rica

Must be located in Costa Rica
**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**What is the Internal WWT IT Team, and why join?**
The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
**Meet the Team**
Engineering Support & Automation is a team in the IT Infrastructure and Operations organization that provides advanced tier II support and automation services to our customers, who are mainly other internal IT operational engineering teams (10+). As a team, we strive to automate as much of this support work as we can and value the ability to identify trends through metric analysis and improve processes. The team generates much of its own planned work in this fashion and will regularly engage in project work with other teams when possible. The team (7) currently consists of (6) resources spread across the US.
**What will you be doing?**
An Associate Engineer's primary focus on the Engineering Support & Automation team is day-to-day advanced support destined for the various internal IT operational engineering teams. This involves a vast range of applications and technologies for which you will be expected to learn over time. Our work requires individuals capable of thinking outside the box to troubleshoot issues and collaborate regularly with other engineering team resources to solve more complicated problems.
It's also our mission to seek out long-term resolutions for repeat issues and to recommend, document, and participate in said resolutions, many of which we will lead and develop. Related to this, we're responsible for infrastructure automation platforms (Ansible & Puppet) and practices to help teams eliminate toil and expand capabilities in Infrastructure and operations.
The position is remote however, this is at the discretion of management, and occasional visits to the office in Maryland Heights, MO, are expected.
**Requirements:**
+ Think creatively and have strong troubleshooting abilities
+ A positive customer service attitude
+ Perform Root Cause Analysis (RCA) on issues
+ Gather, analyze data, and identify trending issues around the products we support using ServiceNow and observability tools like Grafana, Big Panda, Splunk
+ Help plan and develop automated solutions based on data trends
+ Demonstrate analytical and long-term resolution-oriented problem-solving skills
+ Create/modify technical documentation for various systems on a regular basis
+ Manage IT Infrastructure Automation platforms - Puppet and Ansible AWX, including administration, lifecycle management, and strategic planning
+ Over time, become cross-functional in supporting multiple technologies. Below are some of the common areas we provide advanced support for in Infrastructure & Operations:
+ Networking devices & technologies, such as Cisco switches/routers and ISE/DNA
+ Linux and Windows OS
+ Microsoft enterprise tools, such as Active Directory (AD) and Exchange
+ Enterprise Resource Planning (ERP) cloud and database technologies, like Oracle
+ IT Service Management applications, specifically ServiceNow
+ Infrastructure virtualization technologies, like vSphere
+ Integration technologies, such as Globalscape FTP and WebMethods
+ Application Development platforms, like GitHub, Kubernetes
+ Container technologies, such as Docker, Kubernetes, OpenShift
+ Identity & Access Management technologies such as Okta, NetIQ
**Minimum Qualifications:**
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
+ Associate degree related to Computer Science/Information Systems and 1-2 years of experience OR equivalent technical working experience (minimum 3-4 years)
+ Experience in an enterprise IT Operations environment, including:
+ Troubleshooting networking devices/connectivity
+ Administering and troubleshooting enterprise applications
+ Administering and troubleshooting Linux/Windows Servers
+ Experience _or_ demonstrated understanding of IT Automation using tools such as Ansible, Puppet, ServiceNow, etc.
+ Passion for documenting technical processes
+ Customer Service background
+ RCA mindset
_Note: Candidates may be given a technical assessment test as well_
**Preferred Qualifications:**
Candidates with the following skills will be given preferential consideration **:**
+ Bachelor's degree in Computer Science/Information Systems
+ 3+ years of customer-facing support work or technical experience
+ Automation and/or development experience, ideally using Ansible
+ Experience managing Puppet or Ansible platforms, especially combined with experience building, deploying, and managing applications that run on Kubernetes clusters, ideally Red Hat OpenShift
+ Experience with ServiceNow ticket management and reporting
+ Experience with troubleshooting Cisco networking devices and software
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
+ Additional Perks: Employee Assistance Program, Employee Discount Program, and more!
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
Must be located in Costa Rica
**#LI-LIVINGTHEDREAM**
**#LI-REMOTE**
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.

Company: TeamFicient - Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled Medical Coder & Biller to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.
br>Position: IT Systems Administrator

Job Description:
We’re seeking a dependable and detail-oriented IT Systems Administrator to manage the core user operations that keep our team productive and secure. This role is essential for overseeing onboarding/offboarding, access permissions, and tool administration across multiple platforms like Zoho, Google Workspace, Microsoft 365, and our VOIP system. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed. < r>
Key Responsibilities:
Manage employee onboarding and offboarding, including creation and removal of system credentials
Assign and maintain user access and permission levels across all company tools
Handle Zoho Apps administration, especially Zoho Vault and Zoho One suite
Provide technical support using a ticketing system, resolving common software and access issues
Set up and manage VOIP systems such as Zoom Phone or 8x8
Review employee timesheets for accuracy using tools like Time Clock Wizard
Support Google Workspace and Microsoft 365 email and user account administration
Perform basic WordPress website edits and content updates

Qualifications:

Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
Strong familiarity with Google Workspace and Microsoft 365 admin tools
Hands-on experience managing Zoho Apps, especially Zoho Vault
Experience with Zoom Phone, 8x8, or other similar VOIP platforms
Knowledge of Time Clock Wizard or other time-tracking tools
Basic understanding of WordPress content management and editing
High attention to detail, especially in handling credentials and user data
Strong communication and troubleshooting skills

Benefits:
Competitive compensation and benefits.
Opportunities for professional development and growth.
Supportive and collaborative team environment.

Role Title: SAP Security Analyst (Band 5)

**Location**:
How you may fit in: This role will provide the successful applicant with immersion in S/4 HANA, with opportunities to level up their expertise and soft skills, in a multidimensional and exciting business environment.

**Key Duties and Responsibilities**
- As a key member of the SAP Core team, provide support to the business community for SAP in the Security area. This includes all new projects as well as production support across all functional areas within SAP.
- Building and supporting SAP security policies and procedures across the enterprise.
- Establish logical and technical SAP security architecture.
- Develop process improvement solutions.
- Drive implementations from the security lens.
- Manage day-to-day access requests.
- Supervise security profiles and assist with reviews as deemed vital.
- Collaborate with business process owners and other SAP functional teams.
- Participate in off-hours meetings.

**Skills & Experience**
- Degree in Computer Science or related field with 3+ years of work experience.
- 3 to 5 years SAP Security experience in SAP ECC 6.0 and S/4 HANA.
- Demonstrate a confirmed ability to support security on the latest versions of SAP ECC, S4HANA, Fiori, etc.
- Experience working with functional and audit teams to identify and outline segregation of duties and resolve access levels to individuals.
- Confirmed ability in detailing all solutions in security practices to the IT project team, organizational change and other integration and release teams.
- Capability to communicate status to Functional Delivery Team and management.
- Ability to follow a highly regulated process as laid out by SOPs.
- Superb communication skills both oral and written
- Ability to lead multiple tasks and deliver in a timely fashion
- Ability to work independently and to the highest quality in accordance with standard operating procedures.
- Strong analytical skills and the ability to adapt quickly in a fast-paced environment

**Additional Skills**
- Working knowledge of SAP Solution Manager is desirable.
- Life Science (GxP) experience is a plus.
- Experience in using SAP GRC is a plus.
- Working knowledge on SAP user access reviews and SOX compliance is desirable.

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne ( companies deliver manufacturing automation across industries and applications around the world!
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Windows Systems Administrator is responsible for the design, planning, implementation, and support of the Microsoft Windows environment, with a strong focus on Active Directory, DNS, and DHCP. This role requires deep technical expertise in Windows Server administration and enterprise-level infrastructure management.
Key Responsibilities:
+ Design, install, and configure internal and customer-facing servers with a primary focus on providing Microsoft Windows OS Support (2016, 2019, 2022)
+ Direct and provide Tier 3 support for our Technical Support and Help Desk staff. This requires expert knowledge of Desktop Hardware and Operating Systems.
+ Manage incidents using our issue tracking systems
+ Perform VM administration using different Virtualization Platform (VMware, Citrix, Hyper-V and Azure Cloud)
+ Manage Dell servers and process hardware replacement from vendor
+ Develop and implement project plans, risk assessments, and contingency plans.
+ Contribute to current standards and provide improvements when necessary
+ Research and assess future technology options to support technology growth and maturity.
+ Provide technical leadership, mentorship, and knowledge sharing for other technical staff in the department.
+ Write detailed procedures and update knowledgebase.
+ Be part of rotational on-call for high severity issues and outages.
+ Perform root cause analysis and change control process.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us on this mission, take a closer look at the minimum criteria for the position.
Minimum Job Requirements:
+ Bachelor of Science in Computer Science, Information Technology, Computer engineering, related field or equivalent experience.
+ Minimum 5 years of experience of system administration with Windows Server 2016, 2019 & 2022 operating systems.
+ Expert in Microsoft Active Directory, DNS, DHCP, WINS, DFS, File and Print services, RDS and Group Policy Management.
+ Expert in maintaining server environments including security patches, firmware upgrades, hot fixes, service packs, intermediate versions / full version upgrades.
+ Experience with PowerShell scripting.
Preferred Job Requirements:
+ 5+ years' experience in server and desktop virtualization platforms such as VMWare, Hyper-V, Citrix XenApp Server and XenDesktop preferred.
+ 5+ years' experience in Dell server management preferred.
+ Azure cloud experienced (Azure AVD, Intune, Microsoft Entra ID) experience in DevOps environment is a plus.
+ Experienced on Endpoint Security (CrowdStrike, Windows Defender, BitLocker).
+ MS certification is plus: MCSA, MCSE, AZ-900, AZ-104, AZ-800 and AZ-801.
The ideal candidate will demonstrate the following behavioral traits:
+ Strong communication and teamwork skills.
+ Excellent problem-solving skills and the ability to work under pressure.
+ Stakeholder management skills.
+ Analytical skills
*This position is not eligible for visa sponsorship.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, in cludin
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne ( companies deliver manufacturing automation across industries and applications around the world!
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
We are looking for a highly skilled Level 3 Linux Systems Administrator to join our IT Infrastructure and Operations team. In this role, you will be responsible for the administration and support of our enterprise Unix infrastructure including Red Hat Enterprise Linux, and HP-UX, Solaris, ensuring the stability, security, and performance of our systems. You will work with the latest technologies and play a key role in managing our cloud infrastructure, virtualization environments, and DevOps processes.
Key Responsibilities:
+ Administer and maintain enterprise Unix/Linux infrastructure, including servers, workstations, and related systems.
+ Manage and support cloud infrastructure (e.g., Azure, AWS) and virtualization technologies (e.g., VMware, KVM).
+ Oversee system performance, troubleshoot issues, and implement solutions to ensure optimal system functionality.
+ Collaborate with cross-functional teams to support mission-critical services and projects.
+ Develop and maintain documentation for system configurations, processes, and procedures.
+ Implement and manage DevOps practices, including CI/CD pipelines and automation.
+ Stay up to date with industry trends and best practices to continuously improve our infrastructure.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us on this mission, take a closer look at the minimum criteria for the position.
Minimum Job Requirements:
+ Bachelor's degree in computer science, Information Technology, related field OR equivalent experience.
+ English Proficiency (B2+)
+ Minimum of 5 years of experience in Linux system administration, with hands-on experience in Red Hat, HP-UX, and Solaris environments
+ Strong knowledge of enterprise Unix/Linux infrastructure, cloud administration, Red Hat IDM and virtualization technologies and virtualization technologies.
+ Proficiency in scripting and automation tools (e.g., Bash, Python).
Preferred Job Requirements:
+ Experience with DevOps practices and tools (e.g., Jenkins, Ansible, Docker).
+ Relevant certifications such as RHCSA, RHCE, RH362, LFCS, HPUXSCA or equivalent are highly desirable.
The ideal candidate will demonstrate the following behavioral traits:
+ Excellent problem-solving skills and the ability to work under pressure.
+ Strong communication and interpersonal skills.
*This position is not eligible for visa sponsorship.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, life and health insurance, paid vacation & holidays, tuition assistance programs, and more.
#LI-PS1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

At least 4 years of experience Advanced Windows Server Support Administration: 1-Ongoing support, security patching remediation, security and ASPR compliance, audit evidence, complex troubleshooting. 2-Strong skills in analysis of Windows Server Environment, monitoring and manage of critical reports, identifying and leading process and system improvement efforts, and proven participation in Windows Server related projects. Familiarity with Windows Server versions 2003-2019.

Knowledge of Citrix, Windows Clustering, SAN technology, Veritas volume management, Security and Audit compliance.

**Required Technical and Professional Expertise**

Ongoing Windows support

Security patching remediation

Security and ASPR compliance

Audit evidence

Complex troubleshooting.
**Preferred Technical and Professional Experience**

N/A

**Required Education**

Bachelor's Degree

**Preferred Education**

None

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Infrastructure Specialist

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada

**Is this role a commissionable / sales incentive based position**

No

**Company Description** About us, but we’ll be brief**

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Job Description** What you’ll be doing**

As a part of the Experian’s Global Security Office - Identity & Access Management department, you’ll be working in a team of security administrators in our Global Security Administration area.

In this role, you will be supporting our BAU activities by working through multiple types of requests and resolving associated incidents in relation to access for internal users and external clients; following requirements set by the Global Information Security Office and adhering to security best practices from the ISO27001 framework.

**Summary of Primary Responsibilities**

**Supporting the BAU Team in**:

- Acting as document custodian for internal procedures to ensure regular revisions for accuracy and relevance.
- Work with other BAU team members and raise concerns to management to drive continuous improvements.
- Reporting and help investigating hazards and potential risk events to remediate the immediate gap while also finding ways to prevent/alert on re-occurrence.
- Assisting the IAM Assurance function in risk assessment sessions for BAU platforms to help identify and address any risks or areas of improvements as well as supporting audit calls/meetings when required.
- Assisting IAM Engineering function in testing new system capabilities (i.e. IDC new forms, system connectivity with IDC, etc.)

**Qualifications** What your background looks like**

Has demonstratable experience and an understanding of:

- 2 years work experience within a security administration type role.
- Results driven person that drives themselves to stay within accepted SLAs for the services they provide.
- Able to perform root cause analysis on incidents/problems to work on proper resolution.
- Strong communication skills - both written and verbal
- Strong analytical and organizational skills
- Working effectively as part of a team
- Knowledge in PowerShell scripting, SQL language and or automation via RPA (ideal but not essential)
- InfoSec frameworks and best practice such as NIST, ISO27001 and PCI DSS (ideal but not essential)

Desirable certifications
- ITIL V4
- Security +

Soft Skills:

- Communication
- Teamwork
- Analytical
- Prioritization
- Process Orientation
- Learning Agility
- Agile mindset

**Additional Information**
**_
This is a permanent home-based role in Costa Rica. No relocation available._**

**Culture at Experian**

**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering. the list goes on!

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Purpose of the position**

Provisioning of an efficient, profitable and reliable VoIP Unified Communications, Contact Center and Call Recording technologies. Implementation and operation of a centralized Unified Communications - Contact Center infrastructure including the corresponding components like gateway routers, Asterisk Cisco and MS-Teams voice technologies servers and CTI integration with CRM solutions.

**Essential Duties and Responsibilities**
- Administration of Cisco Voice Network including: CUCM, Unity, GW-Routers and SIP Proxy
- Administration of Call Recording
- Technical training of End users
- Monitoring and optimization of Cisco Voice infrastructure to insure and improve efficiency and profitability
- Problem analysis and problem solving of voice issues, reporting, Call flow and Unified Communications issues
- Independent co-ordination and realization of Projects in Voice and Contact Center environments
- Independent evaluation IPT / VoIP technologies with regards to beneficial and efficient implementation within the Tech Data Group

**Knowledge, Skills, and/or Abilities Required**
- University Degree in Telecoms Engineering, Computer Science, Engineering, or related discipline; equivalent experience acceptable
- Certified CCNA
- 3 Years of related experience in design and administration of Cisco IPT solutions
- Extensive working knowledge of VoIP Products and platforms, FreePBX and Asterisk
- Basic understanding of the Linux command line structure.
- Advanced knowledge of personal computers is required, as is proficiency in the operation of Microsoft Office products, specifically Excel
- Good experience with TCP/IP and the ability to troubleshoot to the packet level
- Working knowledge of network switches, routers, and VoIP preferred.
- Linux Certifications are considered an asset.
- Proficiency in MS-Office products
- Knowledge in Local and Wide Area Networking
- Able to work effectively in a Multi-tasking environment
- Able to effectively communicate in English
- Willingness to travel

**Work Environment and Contacts**
- Normal office environment located in San José, Escazú Costa Rica.
- Contacts to TD-Synnex employees and managers
- Contacts to external Service Provides and Consultants

**Network Engineer - Santa Ana, Costa Rica**

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better requires process discipline and simplification**

For this role, you will need 4+ years of IT-related experience having designed, installed, and maintained networks for a business in a Cisco environment, with a strong background in routing, switching and firewalls. As a confident multitasker, you will also possess excellent interpersonal and communication skills. You will ideally be educated to bachelor’s level in an IT-related field and/or have a CCNP certification. Having working experience with Cisco ACI, Aruba wireless, Checkpoint firewalls, Python/Ansible automation and especially F5 LTM/GTM is a big plus.

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

LI-MM1