53 Ofertas de Marriott en Costa Rica
Supervisor-front Desk
Hoy
Trabajo visto
Descripción Del Trabajo
**Job Category** Rooms & Guest Services Operations
**Location** Costa Rica Marriott Hotel Hacienda Belen, P. O. Box , San Jose, Costa Rica, Costa Rica
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.
Clerk-front Desk
Hoy
Trabajo visto
Descripción Del Trabajo
**Job Category** Rooms & Guest Services Operations
**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.**
**- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Supervisor-front Desk
Hoy
Trabajo visto
Descripción Del Trabajo
**Job Category** Rooms & Guest Services Operations
**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Front Desk Payroll Agent Nosara
Hoy
Trabajo visto
Descripción Del Trabajo
Administrative assistant with experience to execute the complete process of Payment of weekly and biweekly payrolls.
Report payments to CCSS, INS.
Inventory control and other administrative responsibilities.
Residir en Nosara, Guanacaste
Tipo de puesto: Tiempo completo
Salario: ₡450,000.00 - ₡550,000.00 al mes
Puede trasladarse/mudarse:
- Nicoya, Provincia de Guanacaste: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Educación:
- Diversificada terminada (Deseable)
Idioma:
- Ingles (Obligatorio)
Guest Experience Expert/ Recepcion/ Front Desk
Hoy
Trabajo visto
Descripción Del Trabajo
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.
Customer Service Clerk
Publicado hace 4 días
Trabajo visto
Descripción Del Trabajo
This role starts in-office for training, and transitions to a hybrid schedule (4 days remote/week) once onboarding is complete.
Customer Service Representative
Ayer
Trabajo visto
Descripción Del Trabajo
PE-Voice
Join our team as a PE-Revenue Cycle Management Specialist where you will play a crucial role in optimizing revenue processes within the healthcare sector. With a focus on patient calling and provider interactions you will utilize your expertise in MS Excel to enhance efficiency and accuracy. This entry-level position offers a dynamic work environment with opportunities for growth and development.
**Responsibilities**
+ Manage and streamline revenue cycle processes to ensure timely and accurate billing and collections.
+ Utilize MS Excel to analyze and report on financial data identifying trends and areas for improvement.
+ Conduct patient calling to verify insurance information and resolve billing inquiries.
+ Collaborate with healthcare providers to ensure accurate documentation and coding for billing purposes.
+ Maintain up-to-date knowledge of industry regulations and compliance standards.
+ Assist in the development and implementation of process improvements to enhance revenue cycle efficiency.
+ Provide support to the finance team in reconciling accounts and resolving discrepancies.
+ Monitor and track key performance indicators to assess the effectiveness of revenue cycle operations.
+ Communicate effectively with patients and providers to address and resolve billing issues.
+ Participate in team meetings and contribute to discussions on best practices and process enhancements.
+ Ensure data integrity and confidentiality in all patient and financial records.
+ Support the preparation of financial reports and presentations for management review.
+ Contribute to the overall success of the company by optimizing revenue processes and enhancing customer satisfaction.
**Qualifications**
+ Demonstrate proficiency in MS Excel including the ability to create and analyze complex spreadsheets.
+ Exhibit strong communication skills for effective patient calling and provider interactions.
+ Show attention to detail and accuracy in managing financial data and documentation.
+ Possess a basic understanding of healthcare billing and coding practices.
+ Display a proactive approach to problem-solving and process improvement.
+ Have the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Customer Service Representative
Ayer
Trabajo visto
Descripción Del Trabajo
SPE- Voice
We are seeking a skilled professional for the role of SPE-Revenue Cycle Management LS with 2 to 4 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in patient calling and provider interactions. This role requires working from the office during day shifts with no travel involved.
**Responsibilities**
+ Manage and optimize the revenue cycle processes to ensure efficient financial operations.
+ Collaborate with healthcare providers to streamline billing and collection procedures.
+ Utilize MS Excel to analyze and report on financial data ensuring accuracy and compliance.
+ Conduct patient calling to verify information and resolve billing inquiries effectively.
+ Coordinate with providers to address any discrepancies in patient accounts.
+ Implement strategies to improve revenue cycle performance and reduce outstanding balances.
+ Monitor and report on key performance indicators related to revenue cycle management.
+ Provide support and training to team members on best practices and process improvements.
+ Ensure compliance with healthcare regulations and standards in all revenue cycle activities.
+ Develop and maintain strong relationships with patients and providers to enhance service delivery.
+ Identify opportunities for process enhancements and implement solutions to improve efficiency.
+ Prepare detailed reports and presentations for management on revenue cycle performance.
+ Stay updated on industry trends and changes in regulations affecting revenue cycle management.
**Qualifications**
+ Demonstrate proficiency in MS Excel for data analysis and reporting.
+ Possess strong communication skills for effective patient calling and provider interactions.
+ Exhibit a solid understanding of revenue cycle management principles and practices.
+ Show experience in handling patient accounts and resolving billing issues.
+ Display the ability to work collaboratively with healthcare providers and team members.
+ Have a keen eye for detail and accuracy in financial data management.
+ Maintain a proactive approach to identifying and solving revenue cycle challenges.
**Certifications Required**
Certified Revenue Cycle Specialist (CRCS) or equivalent certification preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Customer Service Representative
Publicado hace 5 días
Trabajo visto
Descripción Del Trabajo
The BPO SPE Data role requires a professional with 2 to 6 years of experience in managing data processes within a BPO environment. The candidate will work from the office during day shifts utilizing their expertise in MS Office to enhance data management and reporting. Proficiency in English is essential for effective communication and documentation.
**Responsibilities**
+ Manage and process data efficiently to ensure accuracy and reliability in all BPO operations.
+ Utilize MS Office tools to create update and maintain comprehensive data reports.
+ Collaborate with team members to streamline data workflows and improve process efficiency.
+ Analyze data trends and provide actionable insights to support business decisions.
+ Ensure data integrity by conducting regular audits and implementing quality control measures.
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions.
+ Support the development of data management strategies to enhance operational effectiveness.
+ Provide training and guidance to junior team members on data handling best practices.
+ Develop and maintain documentation for data processes and procedures.
+ Assist in the implementation of new data management technologies and tools.
+ Monitor data-related KPIs and report on performance metrics to management.
+ Contribute to the continuous improvement of data processes by suggesting innovative solutions.
+ Ensure compliance with data protection regulations and company policies.
**Qualifications**
+ Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting.
+ Possess strong analytical skills to interpret complex data sets and derive meaningful insights.
+ Exhibit excellent communication skills in English both written and spoken.
+ Show attention to detail and a commitment to maintaining high data quality standards.
+ Have a proactive approach to problem-solving and process improvement.
+ Display the ability to work collaboratively in a team-oriented environment.
**Certifications Required**
Microsoft Office Specialist Certification in Excel is recommended.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Customer Service Supervisor
Publicado hace 10 días
Trabajo visto
Descripción Del Trabajo
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
An outstanding opportunity has presented itself for a Supervisor, Customer Service in our Information Technology sector at our Shared Service Center in Costa Rica. This stimulating role is perfect for a driven leader with demonstrated experience in leading a team within a dynamic, customer-focused atmosphere. This position ensures immense career growth potential and the opportunity to implement effective strategies that align with our overall business goals to cultivate growth and customer dedication.
**Key Responsibilities:**
+ Lead a team of customer service representatives in complex administration tasks, order management, quotations, master data, and invoicing.
+ Ensure the success of daily team operations.
+ Solve complex customer needs and handle user problems by coordinating with other teams.
+ Communicate cross-functionally with departments such as Finance, Logistics, Warehouse, Technical Service, Regulatory, Legal, Sales, Marketing, and Quality Systems.
+ Ensure Key Performance Metrics for Customer Services are met.
+ Support strategies to foster customer dedication and achieve high customer happiness scores.
+ Collaborate with Sales to improve the customer experience by providing appropriate mentorship.
+ Lead key projects to support local and corporate initiatives.
+ Identify and implement improvement opportunities in systems, processes, and tools.
+ Coordinate the management of customer-related data within ERP systems.
+ Lead cross-training and support initiatives to meet business demands.
+ Stabilize the Operations Teams to reduce attrition rates.
+ Boost team seniority through effective one-on-one coaching and mentoring.
**Skills:**
+ Demonstrated skills in people management and development.
+ Experience in supporting efficiency and productivity projects.
+ Excellent written and oral communication skills.
+ Ability to interface effectively with internal and external customers.
+ Strong results focus and attention to detail.
+ Proficiency with systems, including Outlook, PowerPoint, and Excel.
+ Good organizational skills and the ability to use initiative and collaborate within a team.
+ Ability to handle confidential and proprietary information.
+ Excellent analytical and presentation skills.
+ Task-focused with enthusiasm and a flexible approach.
**Experience:**
+ Minimum of 3+ years of customer service leadership experience, preferably in a shared services environment.
+ Experience with ERP systems.
+ Bachelor's degree from a four-year college or university or equivalent work experience.
**Working Conditions:**
+ This position requires repetitive typing and regular use of a computer with multiple displays.
+ Physical demands are typical of an office environment.
+ Thermo Fisher Scientific is committed to hiring a diverse and inclusive workforce.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.