12 Ofertas de Power Automate en Costa Rica

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Partner with the global business owners to address process improvement and drive efficiency
- Take complete ownership of the business deliverables including any customizations and enhancements in the Sales CRM areas. Reduce cycle time and improve through put and delivery of the IT development team
- Ability to discuss functional and the solution aspects of a project effectively with IT development. Should be quickly able to understand and evaluate the challenges
- Participate, influence and drive cross-functional projects that impact the Sales CRM processes.
- Good communication is a must. Dealing with business partner is very important aspect of this role.
- Managing and coordination of the Regression and User acceptance testing with the users
- Collaborate with key business stakeholders, IT, external partners and third-party software vendors to implement effective and resilient solutions
- Able to juggle multiple projects & tasks and successfully prioritize and deliver results in the face of competing business interests
- Proactively refine upstream solutions to avoid downstream business or IT process and data issues
- Undertake post-implementation business support and troubleshoot and resolve systems issues working with the IT support team
- Nice to have third party software experience related to CRM
- Strong teamwork and interpersonal skills

**Qualifications** To be successful in this role you have**:

- Requires 2-4 years of business analyst experience of which at least 2 years mainly in business analysis with a focus on gathering requirements, process improvements and solution design.
- Experience as a business analyst in the Opportunity lifecycle, with CRM as the core.
- Strong business partnership experience is preferred, with proven track record of successfully driving cross-functional initiatives, enhancements and support issues.
- Exposure to a third party CRM is a must.

JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Partner with the global business owners to address process improvement and drive efficiency
- Take complete ownership of the business deliverables including any customizations and enhancements in the Sales CRM areas. Reduce cycle time and improve through put and delivery of the IT development team
- Ability to discuss functional and the solution aspects of a project effectively with IT development. Should be quickly able to understand and evaluate the challenges
- Participate, influence and drive cross-functional projects that impact the Sales CRM processes.
- Good communication is a must. Dealing with business partner is very important aspect of this role.
- Managing and coordination of the Regression and User acceptance testing with the users
- Collaborate with key business stakeholders, IT, external partners and third-party software vendors to implement effective and resilient solutions
- Able to juggle multiple projects & tasks and successfully prioritize and deliver results in the face of competing business interests
- Proactively refine upstream solutions to avoid downstream business or IT process and data issues
- Undertake post-implementation business support and troubleshoot and resolve systems issues working with the IT support team
- Nice to have third party software experience related to CRM
- Strong teamwork and interpersonal skills

**Qualifications** To be successful in this role you have**:

- Requires 2-4 years of business analyst experience of which at least 2 years mainly in business analysis with a focus on gathering requirements, process improvements and solution design.
- Experience as a business analyst in the Opportunity lifecycle, with CRM as the core.
- Strong business partnership experience is preferred, with proven track record of successfully driving cross-functional initiatives, enhancements and support issues.
- Exposure to a third party CRM is a must.

JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne ( companies deliver manufacturing automation across industries and applications around the world!
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
We are looking for a highly skilled and proactive Business Process Engineer who will serve as the primary liaison, translating business requirements into technical specifications for large-scale application implementation projects, collaborating with Business Users, Project Stakeholders, and IT teams. The ideal candidate is a data-driven individual who will have a key role in enabling decision-making and will also work on process improvement through automation.
Key responsibilities:
+ Translate complex technical and analytical topics into clear, compelling executive presentations for senior leadership.
+ Design, build, and maintain interactive dashboards in Tableau and Power BI to enable data-driven decision-making.
+ Automate data pipelines and reporting workflows using tools such as Python, PowerShell, Tableau Prep, and Power Automate.
+ Gather and analyze business requirements, author Business Requirement Documents (BRDs), and collaborate with development teams to deliver effective solutions.
+ Define and track key performance indicators (KPIs) to monitor and optimize operational processes.
+ Lead initiatives to convert manual workflows into automated, scalable, and sustainable solutions.
+ Partner with cross-functional teams to identify process improvement opportunities and implement best practices.
+ Deliver digital transformation projects on time, within scope, and aligned with quality and budget expectations
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us on this mission, take a closer look at the minimum criteria for the position.
Minimum Job Requirements:
+ BS in Computer Science Engineering, Industrial Engineering or related field.
+ English proficiency (written and verbal)
5+ years of experience in
+ Business analysis or process engineering roles.
+ Large scale projects implementation.
+ Data Analytics tools such as: Tableau, Power BI, Tableau Prep, Excel, SharePoint, Power Query, Python, Power Automate, etc.
+ Requirement gathering and documentation.
Preferred Job Requirements:
+ Proven expertise in advance planning software such as Rapid Response (Kinaxis) is a plus.
+ Programming Languages (e.g. C++, Java, Python)
+ Familiarity with AI tools and experience implementing projects using AI tools is a plus.
+ Experience interacting with an ERP system.
+ Familiarity with a PLM system such as Team Center.
The ideal candidate will demonstrate the following behavioral traits:
+ Great communications and presentation skills.
+ Detailed-oriented.
+ Analytical and problem-solving skills.
+ Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
*This position is not eligible for visa sponsorship.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, life and health insurance, paid vacation & holidays, tuition assistance programs, and more.
#LI-PS1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

**Job Description** This position roles and responsibilities includes**:

- Understanding source to pay processes across different Intel business units, translating it to process maps, for this, person should be responsible of meeting with different business units personnel and interact with asking questions that should be translated into process and system steps.
- Person should be responsible to document process and systems roles and responsibilities.
- Person should be able to drive a risk assessment analysis to all documented processes and come out with specific process improvements and/or recommendations and highlighting risks within the process.
- Able to meet with different geography persons to inquiry specific questions, understand and map business process steps, system connections and identify business or financial risks.
- Detail orientation and critical analytical thinking skills.
- Organized and structured person
- Able to work in a highly ambiguous environment, with different stakeholders
- Fluent communication experience showed in university projects or work related experience.

**Qualifications**

Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

**Minimum Qualifications**:

- Must be an active student of Licenciatura degree in Business Administration, Industrial Engineering, Business Intelligence, Business Information Technology or related field.
- 3+ months of project management experience through university projects or work related experience.
- B2+ English level.
- Must be able to work at least 30 hours per week.
- Must have permanent-unrestricted right to work in Costa Rica.

**Preferred Qualifications**:

- Knowledgeable in Microsoft Visio
- Lean Six Sigma
- Risk Management (COSO), Risk Assessment Knowledge

**Inside this Business Group**
As members of the Finance team, employees act as full partners in making and supporting business decisions that are aimed at maximizing shareholder value. Intel Finance has a strong focus on facilitating change and improvement both within finance and in the operations supported.

**Work Model for this Role**

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

Job Title:
Microsoft Power Platform Engineer Customer Service
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.
This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.
**Qualifications:**
+ **Experience Level:** Intermediate to expert in Power Platform governance, administration, and Power Apps development.
+ **Technical Expertise:** Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.
+ **Power Platform Technologies:** Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.
+ **Enterprise Focus:** Demonstrated experience in Power Platform administration and support within large-scale environments.
+ **Training & Troubleshooting:** Skilled in delivering technical training and resolving complex application issues.
+ **Problem-Solving & Collaboration:** Excellent analytical and collaboration skills.
+ **Communication:** Strong ability to engage with key stakeholders and cross-functional teams.
+ **Certifications:** Advanced Microsoft certifications preferred.
+ **Consulting Experience:** Previous customer-facing roles are highly desirable.
+ **Continuous Learning:** Strong commitment to staying updated on modern engineering practices and tools.
**Required Skill Set:**
+ **Power Platform Development**
+ Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.
+ Development of Power Pages.
+ Knowledge of Application Lifecycle Management (ALM) via Solutions.
+ Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.
+ Familiarity with integrating data from Dataverse, SharePoint, and other sources.
+ Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.
+ **Power Platform Administration & Governance**
+ Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).
+ Deep understanding of Dataverse, governance strategies, environment planning, and security.
+ Expertise in developing environment strategies (environment types, purpose, security roles).
+ Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.
+ Analytical skills for reporting and data analysis within PPAC and M365 audit logs.
+ Capable of establishing and managing a Power Platform Center of Excellence (CoE).
**Desired Skill Set:**
+ **Dynamics 365 Customer Engagement**
+ Up to date product knowledge in Dynamics 365 Customer Engagement modules:
+ Dynamics 365 Sales.
+ Dynamics 365 Customer Service.
+ Dynamics 365 Customer Insights - Journeys.
+ Dynamics 365 Field Service.
+ **Dynamics CRM On-premises**
+ Enterprise level administration and development focused specifically with:
+ CRM infrastructure installation and configuration.
+ CRM deployment configuration.
+ CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows).
+ CRM integration.
+ Dynamics CRM Cloud Migration.
+ Knowledge in CRM 2015+ build versions and upgrade experience.
+ Architectural experience for Dynamics CRM on-premises.
+ A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.
+ Environment health assessment experience.
#LI-Remote #Mexico #CostaRica
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

About Business Architecture:
Business Architecture (BA) team is a dynamic strategic organization at the forefront of the Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with business lines and functions to establish and execute the framework, which includes developing enterprise-wide taxonomies, publishing standard playbooks and procedures. We also provide the Businesses and Functions with ongoing governance, program oversight, and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.
The Process Ownership Assessments (POA) Methodology Design and Operationalization VP will partner with senior stakeholders in the organization as part of the POA Methodology team responsible for formulating, designing, defining detailed data needs and technology business requirements; creating detailed test plans and testing the tech implementation; as well as interacting with 2nd line of defense oversight to calibrate and pressure-test the methodology calculations to attain sustainable and well-understood cross-enterprise results.
The VP is also responsible for designing, executing inward and instituting outwards execution and quality assurance Controls across all Businesses / Functions for the POA methodology and its data quality assurance operationalization, and ensuring these Controls continuous monitoring for effectiveness.
The VP will understand the broader objectives established by the BA Process Ownership leadership team and BA more broadly to strategically form a sustainable approach in agreement with Citi's Business and Functions leads. The role will also require coordination with other enterprise areas developing requirements that have inter-dependencies to BA to ensure a consistent solution. Responsible for executing on overall BA priorities.
Excellent communication skills required to negotiate internally at various levels across impacted groups. Developed communication skills are required to guide and influence others. The ideal candidate will have experience understanding organization design to develop operating models with the ability to articulate accountability and controls.
Responsibilities:
+ Responsible for understanding the overall BA methodology to drive the requirements in the organization with stakeholder accountability across the enterprise
+ Deep contribution to the delivery of multiple BA transformation programs - including all phases of project planning and discovery, business requirements documents for platforms, interaction with other BA Process Ownership teams and Technology development, providing expertise during user testing, and achieving final operationalization with all required controls and procedures
+ Participate in BA operational model design including operational standards and procedures, stakeholders' roles and responsibilities, necessary operating controls and monitoring requirements
+ Provide inputs to transformation programs on required analytics, calculations, dashboards and workflows to enable delivery of seamless stakeholder role-based operational process and platform journeys for Businesses / Functions and BA
+ Perform deep-dives, peer reviews, & on the ground support for BA transformation requirements; serve as a SME (subject matter expert) and primary point of contact that the organization can leverage for expertise and advice
+ As an SME, in various forums articulate the BA transformative improvements and as process and platform requirements with crisp presentations to Businesses / Functions stakeholders to inform, influence and get their buy-ins
+ Ability to analyze and derive insights from large amounts of complex information, to make informed process and platform requirements recommendations
+ Ability to communicate progress, status and highlight key risks and issues at various levels of the organization and in a timely basis
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Skills and Qualifications:
+ Experienced individual with strong judgement and communications skills, with emphasis on influencing and challenging engagements towards successful relationship building - to drive progress towards the BA goals
+ 7+ years of experience preferred in a mix of the following functions: Good practical analytical skills coupled with thorough understanding of technology development life cycle from formulation of methodology to articulation of detailed business requirements to testing technology implementation to results calibration and operationalization
+ Project management knowledge and experience working with diverse group of senior stakeholders to achieve milestones and deadlines and capability to handle multiple projects at one time
+ Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
+ Design of risk and controls / monitoring governance frameworks, policies and operational standards; Controls operational formulation, execution and effectiveness monitoring design and implementation
+ Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs
+ Well-developed listening skills and a strong ability to engage with stakeholders by providing proactive support and advice on a variety of subject matters
+ Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting
+ Strong demonstrated experience with a proven track record in driving positive and sustained change
+ Strong ability to engage at the various management levels and demonstrated communication experience at different levels of organization
+ Broad knowledge and understanding of banking operations
+ Comfortable with providing, and open to accepting independent review and credible challenge
+ Should have excellent proficiency in data profiling and Microsoft Office - particularly Excel (metrics and data analysis), PowerPoint (creation of crisp presentation decks), and Word (writing and editing procedural and requirements documentation)
+ Strong analytical, critical thinking and problem-solving abilities
+ Excellent judgment for independent decision-making - coupled with knowing when to reach out for guidance
+ Strong attention-to-details
Education:
Bachelor's/University degree, Master's degree preferred
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**Job Family Group:**
Project and Program Management
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**Job Family:**
Program Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.

**Responsibilities**:**
Responsibilities**

Response and Resolution
- Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future.
- Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues.

Readiness
- Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics.

Product/Process Improvement
- Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements.
- Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes.
- Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness.
- Translates feedback and creates processes and workflows for case resolution.
- Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team.

Business Integration
- Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.

**Qualifications**:**
Required Qualifications**:

- English Language: fluent in reading, writing and speaking.
- 5+ years technical support, technical consulting experience, or information technology experience
- OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience.
- Experience and knowledge in one or more of the technologies below:
Power Platform experience supporting or developing Power Automate, PowerApps or Power Virtual agents
- Canvas or model driven a

**Duties and Responsibilities**
- Support marketing managers and stakeholders throughout the entire campaign process, ensuring best practices and making recommendations as needed.
- Support integration of marketing automation tools and processes to grow and enrich the marketing contact database and actively participate in governance efforts to maintain database health and compliance.
- Track, monitor, and report campaign performance activities and provide insights.
- Ensure brand compliance per Emerson Global branding guidelines and adhere to standards and processes to keep projects moving forward.
- Review, test, and publish campaign assets within the expected timeframe. Edit assets as needed to ensure the campaign meets its targeted objectives.
- Stay current with the latest marketing automation trends, software certifications, and other trainings needed to perform at a high level.

**Qualifications**
- Bachelor’s degree in Marketing, Information Systems or Computer Science. Or have proven experience and capabilities to execute the duties and responsibilities listed above.
- +2-3 years of digital marketing experience is required.
- Hands-on experience with Web Applications and programming languages such as HTML5, JavaScript.
- Working knowledge of marketing automation software, or strong aptitude to quickly become proficient in Eloqua, ON24, and other software as needed.
- Database management and CRM experience is a plus.
- Proficient using MS Office tools (Word, Excel, PowerPoint)
- Demonstrated ability to manage multiple projects and deadlines simultaneously.
- Comfortable collaborating with others in-person or virtually in a face paced environment.
- Strong written, oral and presentation skills in English.

**Working Conditions**

Working five day per week in a schedule from 8am to 5pm. The employee has the benefit of Remote Office up to three days per week, following a probationary period of employment and at the managers discretion. At this point traveling is not required, however this can change.

This person will report locally to the Marketing & Campaign Supervisor and report directly to the Global Marketing Director for Emerson Automation Solutions Platform.

**Duties and Responsibilities**
- Support marketing managers and stakeholders throughout the entire campaign process, ensuring best practices and making recommendations as needed.
- Coordinate with Sales, Marketing, and industry leaders to promote Events and Trade Shows using marketing automation tools such as Eloqua, ON24, and other software.
- Support integration of marketing automation tools and processes to grow and enrich the marketing contact database and actively participate in governance efforts to maintain database health and compliance.
- Track, monitor, and report campaign performance activities and provide insights.
- Ensure brand compliance per Emerson Global branding guidelines and adhere to standards and processes to keep projects moving forward.
- Review, test, and publish campaign assets within the expected timeframe. Edit assets as needed to ensure the campaign meets its targeted objectives.
- Stay current with the latest marketing automation trends, software certifications, and other trainings needed to perform at a high level.

**Qualifications**
- Bachelor’s degree in Marketing, Information Systems or Computer Science. Or have proven experience and capabilities to execute the duties and responsibilities listed above.
- At least 5 years of digital marketing experience is required.
- Deep expertise and hands-on experience with Web Applications and programming languages such as HTML5, CSS3, JavaScript, JQuery.
- Working knowledge of marketing automation software, or strong aptitude to quickly become proficient in Eloqua, ON24, and other software as needed.
- Working knowledge and competency of Google Analytics, Tableau, PowerBI, or other analytics and data visualization tools.
- Database management and CRM experience is a plus.
- Proficient using MS Office tools (Word, Excel, PowerPoint)
- Demonstrated ability to manage and prioritize multiple projects and deadlines simultaneously.
- Comfortable collaborating with others in-person or virtually in a face paced environment.
- Strong written, oral and presentation skills in English.

**Working Conditions**

Working five day per week in a schedule from 8am to 5pm. The employee has the benefit of Remote Office up to three days per week, following a probationary period of employment and at the managers discretion. At this point traveling is not required, however this can change.

This person will report locally to the Marketing & Campaign Supervisor and report directly to the Global Marketing Director for Emerson Automation Solutions Platform.