2 Ofertas de Product Design en Costa Rica
User Interface Engineer - Aem Required
San Jose, Heredia
Splunk
Hoy
Trabajo visto
Descripción Del Trabajo
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an outstanding career destination and why we've won so many awards as the best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills, and talent, of course, but also bring happiness, passion, and all the things that make you, outstanding!
Are you passionate about working on critical systems to build tangible customer impact? Would you like the opportunity to work at a growing company that is changing the way that information is used to support business decisions? Join us as we pursue our innovative new vision to make machine data accessible, usable, and valuable to everyone. At Splunk, we're a company filled with people passionate about our product and seeking to deliver the best experience for our customers. We’re committed to our work, customers, having fun, and, most importantly, to each other’s success.
**Role**:
**Responsibilities**:
- Work in agile, rapid development, and prototyping environments.
- Mentor existing/new team members as/if needed with delivery processes, customizations, findings, and support.
- Ensure the technical feasibility of UI/UX designs and Optimize for maximum speed and scalability.
- Deliver the most value for the customer and bring new designs/interactions forward in conjunction with the Design System Guidelines.
- Adhere to design patterns, and coding standard methodologies, accessibility requirements, to ensure UI code quality.
**Requirements**:
- BS EE or CS degree; 5 + years experience (or Masters and 4 + years related experience or PhD without experience) in web development, in-depth experience developing numerous web experiences.
- Solid experience in developing Responsive Web Design, HTML5, CSS3, JavaScript, Object Oriented JavaScript, React, and JQuery.
- Front-end build tools (Grunt, Webpack) plus experience with GIT and NodeJS.
- Experience in CSS Frameworks like Bootstrap etc.
- Good understanding of UI best practices and RESTful services.
- Adobe Experience Manager (AEM) is required.
- Experience with continuous integration/build tools (Jenkins).
- Appreciation for design, usability, cross-browser compatibility, and accessibility concerns.
- Strong sense of web design and attuned to the fundamentals of user experience.
- SCRUM/Agile development methodologies is preferred.
Splunk is an Equal Opportunity Employer:
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
**Base Pay Range**
Costa Rica
Base Pay: CRC 26,400,000.00 - 36,300,000.00 per year
Are you passionate about working on critical systems to build tangible customer impact? Would you like the opportunity to work at a growing company that is changing the way that information is used to support business decisions? Join us as we pursue our innovative new vision to make machine data accessible, usable, and valuable to everyone. At Splunk, we're a company filled with people passionate about our product and seeking to deliver the best experience for our customers. We’re committed to our work, customers, having fun, and, most importantly, to each other’s success.
**Role**:
**Responsibilities**:
- Work in agile, rapid development, and prototyping environments.
- Mentor existing/new team members as/if needed with delivery processes, customizations, findings, and support.
- Ensure the technical feasibility of UI/UX designs and Optimize for maximum speed and scalability.
- Deliver the most value for the customer and bring new designs/interactions forward in conjunction with the Design System Guidelines.
- Adhere to design patterns, and coding standard methodologies, accessibility requirements, to ensure UI code quality.
**Requirements**:
- BS EE or CS degree; 5 + years experience (or Masters and 4 + years related experience or PhD without experience) in web development, in-depth experience developing numerous web experiences.
- Solid experience in developing Responsive Web Design, HTML5, CSS3, JavaScript, Object Oriented JavaScript, React, and JQuery.
- Front-end build tools (Grunt, Webpack) plus experience with GIT and NodeJS.
- Experience in CSS Frameworks like Bootstrap etc.
- Good understanding of UI best practices and RESTful services.
- Adobe Experience Manager (AEM) is required.
- Experience with continuous integration/build tools (Jenkins).
- Appreciation for design, usability, cross-browser compatibility, and accessibility concerns.
- Strong sense of web design and attuned to the fundamentals of user experience.
- SCRUM/Agile development methodologies is preferred.
Splunk is an Equal Opportunity Employer:
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
**Base Pay Range**
Costa Rica
Base Pay: CRC 26,400,000.00 - 36,300,000.00 per year
Lo sentimos, este trabajo no está disponible en su región
0
Escalation Engineer Windows User Experience
San Jose, Heredia
Microsoft Corporation
Hoy
Trabajo visto
Descripción Del Trabajo
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.
Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.
Escalation Engineers (EE) investigate and solve critical, complex, and highly technical issues using mostly code-level techniques - like trace and source code analysis, debugging tools, reverse engineering techniques and other sophisticated diagnostic tools. EEs are responsible for driving Product Engineering engagement. They handle highly complex politically charged and financially important cases through collaboration and conflict resolution skills and act as key collaboration point for support teams.
In this role you will become world best in your area of expertise. Besides technical talent, we are looking for people who thrive under challenging circumstances and engage in difficult situations while they learn.
**Responsibilities**:
Your Responsibilities
- Handle highly complex, political, financial, executive level cases - as business demands
- Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques
- Manage engagement with Product Engineering for Support-raised escalations
- Work alongside Serviceability and engineering teams as trusted advisor to improve incident resolution or service deficiency
- Drive process, tool, service delivery and solution improvements that enable effective troubleshooting and remediation (incl. Diagnostics)
- Provide ramp activities for junior engineers, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
**Qualifications**:
Language Qualification
English Language: fluent in reading, writing and speaking.
Required
Windows System Administration, Configuration, including a good basic understanding of:
- Registry
- File Storage
- User Accounts and Access Control
- Event Logs and Auditing
- Performance, Resource Monitor
- Networking (TCP, IP)
Experience in one or more of these areas desirable
Automated installation of Windows
User Profile management
Windows Update management
Kerberos and delegation
Bitlocker administration
Windows Shell configuration and management
Windows Activation, Licensing
Remote Desktop Services configuration and management
Clustering
Printing configuration and management
Resilient Storage technology (clustering, storage spaces)
Server management tools
Hyper-V management and VM deployment
Application installation and management
Windows backup and VSS
PowerShell scripting
Active Directory topology and management
Network Tracing and analysis
Public Key Infrastructure (PKI) deployment, management
Remote File Systems (SMB)
Group Policy management
DNS deployment, management
Troubleshooting hangs and crashes in Windows
Network Virtualisation (Hyper-V, SDN)
Troubleshooting performance issues using PerfMon and other tools
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.
Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.
Escalation Engineers (EE) investigate and solve critical, complex, and highly technical issues using mostly code-level techniques - like trace and source code analysis, debugging tools, reverse engineering techniques and other sophisticated diagnostic tools. EEs are responsible for driving Product Engineering engagement. They handle highly complex politically charged and financially important cases through collaboration and conflict resolution skills and act as key collaboration point for support teams.
In this role you will become world best in your area of expertise. Besides technical talent, we are looking for people who thrive under challenging circumstances and engage in difficult situations while they learn.
**Responsibilities**:
Your Responsibilities
- Handle highly complex, political, financial, executive level cases - as business demands
- Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques
- Manage engagement with Product Engineering for Support-raised escalations
- Work alongside Serviceability and engineering teams as trusted advisor to improve incident resolution or service deficiency
- Drive process, tool, service delivery and solution improvements that enable effective troubleshooting and remediation (incl. Diagnostics)
- Provide ramp activities for junior engineers, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
**Qualifications**:
Language Qualification
English Language: fluent in reading, writing and speaking.
Required
Windows System Administration, Configuration, including a good basic understanding of:
- Registry
- File Storage
- User Accounts and Access Control
- Event Logs and Auditing
- Performance, Resource Monitor
- Networking (TCP, IP)
Experience in one or more of these areas desirable
Automated installation of Windows
User Profile management
Windows Update management
Kerberos and delegation
Bitlocker administration
Windows Shell configuration and management
Windows Activation, Licensing
Remote Desktop Services configuration and management
Clustering
Printing configuration and management
Resilient Storage technology (clustering, storage spaces)
Server management tools
Hyper-V management and VM deployment
Application installation and management
Windows backup and VSS
PowerShell scripting
Active Directory topology and management
Network Tracing and analysis
Public Key Infrastructure (PKI) deployment, management
Remote File Systems (SMB)
Group Policy management
DNS deployment, management
Troubleshooting hangs and crashes in Windows
Network Virtualisation (Hyper-V, SDN)
Troubleshooting performance issues using PerfMon and other tools
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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