121 Ofertas de Project Lead en Costa Rica

Work Flexibility: Hybrid

The PMO Financial Analyst Lead will serve as a strategic partner to the Program Management Office (PMO), providing financial insights and modeling to support project planning, execution, and evaluation.

What you will do

• Develop and maintain financial models (ROI, NPV, cost-benefit) to evaluate PMO initiatives.
• Evaluate fully loaded FTE costs (facilities, technology, labor) and analyze financial impacts of resource allocation, utilization, and project scope changes.
• Build, monitor, and track project budgets, providing variance analysis against forecasts.
• Support monthly, quarterly, and annual financial planning cycles for PMO projects.
• Leverage advanced Excel formulas such as VLOOKUP, INDEX/MATCH, Pivot Tables, and financial functions (NPV, IRR, PMT) to perform complex calculations and scenario analyses.
• Build automated Excel templates and tools to streamline financial reporting and project tracking.
• Create dashboards and reports to communicate performance, risks, and insights for decision-making to senior stakeholders.
• Standardize and optimize financial planning and reporting processes, ensuring compliance with corporate policies and data governance.

What you need

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Advanced proficiency in Excel; experience with financial modeling tools and ERP systems (SAP, Oracle, QAD) preferred.
• Fluent in English.
• Project management related certifications.
• 4+ years of experience in financial planning, analysis, or accounting within a multinational or shared services environment.
• Proven experience supporting project-based financial operations and working in matrixed organizations.
• Strong understanding of project management principles and financial implications of operational decisions.

Travel Percentage: None

As a Manager of the Project Management team in Professional Services you will work directly with clients to lead successful project delivery through leading, planning, coordination and monitoring of medium to large scale projects with a high degree of complexity and risk. You will be responsible for project intake, delivery and short-term post-production support while fostering ongoing client relationships. You can look forward to working with cross-functional teams and multiple Business Units.

In this role you will:

Collaborate with key business partners to ensure positive start-up and completion of client facing and internal projects. You will interface directly with our clients to lead projects that span multiple products, business units or functional areas providing you with an opportunity to learn several facets of our business.

If you are the kind of person who leads Client engagements, project team discussions, develops project delivery plans, and leads problem solving scenarios while providing technical consultation throughout the solution delivery lifecycle this is a tremendous opportunity for you

Required

• Bachelor's degree in business or technology field or equivalent work experience
• 7+ plus years of previous project management experience in a client facing/consulting role
• Proven leadership experience
• Knowledge of and proven experience in project management processes and methodologies
• Experience with matrix management of cross-functional processes and teams

Preferred:

Responsible for all aspects of the client implementation and provides a single point of contact for those projects.

• Take projects from original concept through final implementation working directly with clients and external customers.
• Provides a holistic view of the overall project to the organization and all partners by defining success criteria upfront to ensure a predictable, consistent project delivery.
• Engage in project planning activities, including but not limited to: Defining the overall scope of the project; Crafting and maintaining a consolidated timeline/schedule highlighting the major project objectives and associated dates for project activities; Identifying and communicating project dependencies and impacts; and putting mechanisms in place to ensure ongoing control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)
• Define project governance, outlining roles, responsibilities, decision rights and clearly defined critical issue path.
• Actively communicate the project's progress on an ongoing basis, ensuring visibility throughout project lifecycle.
• Provide leadership during solution delivery to project resources, partners, and stakeholders with information to make effective, timely decisions.
• Facilitate alignment and approach for all related Fiserv business areas.
• Knowledgeable about how organizations work; knows how to get things done through formal channels and the informal network.
• Prepare and conduct informal and formal presentations.
• Effective in communication and organization while leading multiple projects assignments.
• Displays strong understanding of the organization's business strategies and apply knowledge to all project activities.
• Builds relationships with all functional areas and manages stakeholder expectations.
• Ability to author comprehensive scope and solutions documents with input from technical resources.

The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
• Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
• Organizes new challenges and drive business results.
• Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes.
• Drives end results of the project as a representative of the business.
• Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.
• Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
• Assesses project risk potentials and discover potential problems before they occur.
• Applies a proactive approach in routinely tracking the project participant progress against project goals.
• Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
• Identifies and where required amends the approach to the context and constraints of each project.
• Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
• Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
• Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
• Promotes partner involvement through effectively communicating project status upward and to the Client.
• Applies lessons learned from recent projects to future projects.
• Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
• Proactively follows escalation and change control processes.
• Owns all management reports on a given engagement.
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of project management experience – preferably from a mortgage or financial services environment
• PMP certification strongly preferred, Six Sigma a plus.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor's/University degree, Master's degree preferred

Qualifications:

• 6-10 years of project management experience – preferably from a mortgage or financial services environment
• Advanced English level
• PMP certification strongly preferred, Six Sigma a plus.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor's/University degree finished.
• Master's degree preferred.

Job Family Group:
Project and Program Management

Job Family:
Project Management

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

We're seeking a collaborative and results-driven Team Lead to manage the Account Management team supporting clients across Latin America. This role, based in our regional hub in Heredia, Costa Rica, focuses on guiding a team of account managers who engage virtually with a diverse client portfolio. The Team Lead will empower the team to build strong client relationships, ensure operational excellence, and support retention and growth. Success in this role is supported by experience in team leadership, sales, account management, and an understanding of financial markets.

Role Responsibilities & Key Accountabilities:

• Lead and coach a team of account managers, fostering an inclusive, collaborative, and high-performance culture.
• Provide strategic oversight for client relationships managed by the team, ensuring satisfaction, retention, and growth.
• Support the team in developing and executing go-to-market strategies and account plans tailored to client needs.
• Promote operational excellence through consistent execution of sales processes, pipeline management, account planning, and customer lifecycle framework.
• Maintain accurate sales forecasting and data integrity in Salesforce, including renewals and expansion opportunities.
• Coordinate the annual price increase process and support effective price realization across products and services.
• Apply financial market knowledge to guide the team's understanding of client environments and identify opportunities for value creation.
• Collaborate with cross-functional teams to align account strategies with broader business goals.
• Encourage the use of industry-relevant language and insights in client interactions.

Qualifications & Experience:

• Experience in sales and account management, ideally within LATAM markets.
• Demonstrated leadership capabilities, including team management and coaching.
• Familiarity with financial markets and client business environments.
• Understanding of relevant products, workflows, and industry practices.
• Professional certifications are a plus.
• Strong communication and organizational skills.
• Proficiency with CRM platforms and sales planning tools.

ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Zimworx is looking for a Team Lead to oversee team operations, ensure smooth workflows, and drive performance excellence. This role requires a proactive leader who can balance people management, reporting, and operational efficiency while fostering a positive and collaborative team culture.

Responsibilities:

• Monitor and ensure accurate attendance records and break/lunch times to maintain operational efficiency.
• Prepare and share detailed attendance and performance reports for review and analysis.
• Manage and process PTO requests to support workforce planning and coverage.
• Track and update incentive qualifications for team members, ensuring fairness and transparency.
• Compile and submit monthly reports highlighting key metrics and performance indicators.
• Organize and facilitate monthly team meetings to strengthen collaboration and morale.
• Provide support in troubleshooting IT issues and escalate technical concerns promptly through Zimworx channels.
• Verify team members' availability and status on internal systems for optimized time tracking.
• Participate in leadership meetings to strategize and implement process improvements.
• Address and escalate team members' concerns while maintaining a supportive work environment.
• Relay feedback between leadership and team members to align on productivity and expectations.
• Conduct quarterly performance assessments to guide team members on growth and improvement areas.
• Introduce new initiatives to improve operational efficiency and team performance.
• Support the onboarding process for new hires to ensure smooth integration into the team.

Requirements:

• Bachelor's degree in Business Administration, Management, or related field (preferred).
• 3–5 years of experience in operations, team management, or a supervisory role.
• Strong reporting, organizational, and problem-solving skills.
• Experience in performance tracking systems and workforce management tools is a plus.
• Excellent communication and interpersonal skills with a focus on team engagement.

Job Type: Full-time

Company Description
Publicis Groupe, fundada en 1926, es el tercer grupo de comunicaciones más grande del mundo. Conocido por su creatividad de renombre mundial, la mejor tecnología, experiencia digital y consultoría, Publicis Groupe es el único en la industria capaz de acompañar mejor a sus clientes en su viaje de transformación de negocios digitales, en cualquier parte del mundo. Organizado en cuatro centros de soluciones, Publicis Communications, Publicis Media, Publicis Health y Publicis Sapient, fuera de nuestros 20 mercados principales, Groupe ofrece ideas y soluciones innovadoras que combinan el poder de la creatividad y la tecnología.

Overview
Esta persona sera responsable de guiar y gestionar un equipo para asegurar que los proyectos y tareas se lleven a cabo de manera eficaz. A continuación, se detalla un perfil general de un Team Lead

Responsibilities

• Liderazgo del Equipo:

• Guiar, supervisar y motivar al equipo para asegurar que se mantenga enfocado y comprometido.

• Fomentar un ambiente de trabajo colaborativo y cohesionado.

• Gestión de Proyectos:

• Planificar y coordinar las actividades del equipo para cumplir con los plazos y objetivos del proyecto.

• Asegurarse de que los proyectos se ejecuten dentro del presupuesto asignado.

• Comunicación:

• Servir como enlace principal entre el equipo y la alta gerencia.

• Facilitar la comunicación efectiva dentro del equipo y con otras partes interesadas.

• Evaluación y Seguimiento del Rendimiento:

• Establecer metas claras y medibles para los miembros del equipo.

• Evaluar el rendimiento del equipo y proporcionar feedback constructivo regularmente.

• Resolución de Problemas:

• Identificar y abordar problemas que puedan surgir dentro del equipo o en el transcurso de un proyecto.

• Desarrollar soluciones efectivas y tomar decisiones informadas para superar obstáculos.

• Desarrollo y Capacitación:

• Identificar oportunidades de desarrollo profesional para los miembros del equipo.

• Proveer orientación y recursos para mejorar las habilidades individuales y colectivas.

• Adaptación a Cambios:

• Ajustar las estrategias del equipo en respuesta a cambios en el entorno del proyecto o en las prioridades de la empresa.

• Manejar situaciones de incertidumbre y facilitar la adaptación del equipo.

• Gestión de Recursos:

• Velar por la utilización eficiente de los recursos disponibles, asegurándose de que el equipo tenga lo que necesita para cumplir con sus tareas.

• Gestionar cualquier presupuesto asignado al proyecto.

• Reportes y Presentaciones:

• Preparar y presentar informes de estado del proyecto a la gerencia o a clientes según sea necesario.

• Asegurarse de que las partes interesadas estén informadas sobre el progreso del proyecto y cualquier problema que surja.

• Fomento de la Innovación:

• Estimular un entorno donde se valore la creatividad y la innovación dentro del equipo.

• Promover el intercambio de ideas y la mejora continua en los procesos.

Qualifications
Requisitos

• Título universitario en un campo relevante, como administración, marketing, comunicación, tecnología de la información, ingeniería, o cualquier otra área relacionada según la industria.
• Experiencia previa en roles similares, generalmente se requiere un mínimo de 3 a 5 años de experiencia en el área de especialización (Deseable Mercadeo o agencias)
• Experiencia demostrada en liderazgo de equipos y gestión de proyectos.
• Habilidad para planificar, ejecutar y supervisar múltiples proyectos simultáneamente.

Additional Information

• Salario competitivo y paquete de beneficios
• Esquema de trabajo hibrido
• Transporte gratuito a oficinas
• Oportunidades de desarrollo profesional y formación continua
• Ambiente de trabajo dinámico y colaborativo
• Flexibilidad horaria y posibilidad de trabajo remoto
• Programas de bienestar y actividades recreativas

Company Description

AC Hotels by Marriott redefine the hotel experience by focusing on essential details. Each hotel is created with a designer's vision and a refined touch, offering a stylish yet efficient stay. With over 150 locations worldwide, AC Hotels blend quality, comfort, design, and technology to cater to modern, urban travelers. The brand's unique features include the innovative AC Lounge, serving as a flexible space for work or relaxation offering WiFi and an assortment of snacks and drinks. If you seek a dynamic and people-focused work environment, AC Hotels by Marriott is the ideal place to develop and showcase your talents.

Role Description

This is a full-time on-site role for a Team Lead at AC Hotels by Marriott, located in La Ribera District. The Team Lead will oversee daily operations, ensuring smooth and efficient service in all areas. Responsibilities include managing staff, resolving guest issues, maintaining high service standards, and training new team members. The role also entails coordinating with other departments to improve operational processes and ensure guest satisfaction. The Team Lead will work closely with the management team to implement strategic goals and enhance overall guest experience.

Qualifications

• Leadership and Team Management skills
• Guest Relations and Customer Service experience
• Problem-Solving and Conflict Resolution skills
• Operational Coordination and Organizational abilities
• Excellent Communication and Interpersonal skills
• Flexibility to work various shifts, including weekends and holidays
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality, Management, or related field preferred

We are seeking a highly motivated and detail-oriented professional to lead a team within our Professional Services department. This role will be responsible for ensuring the successful delivery of client projects, managing and developing a high-performing team, and acting as a bridge between our clients and internal operations. The ideal candidate has experience in consulting, research, or expert networks, combined with strong leadership and project management skills.

Requirements:

• 3+ years' experience managing teams in a consulting or professional services environment.

• Strong understanding of professional services operations and client project delivery within the expert network sector.

• Proven ability to work independently, managing multiple priorities in a fast-paced environment.

• Excellent verbal and written communication skills in both English and Spanish.

Position Summary:

The Team Lead is a dynamic and versatile professional responsible for supervising team operations and ensuring exceptional customer service. This role combines the expertise of a Bilingual Customer Service Representative with the responsibility of account management. The Team Lead ensures that quality standards are met in every customer interaction, promoting positive relationships and effectively resolving issues.

Primary Functions and Responsibilities:

• Team Supervision:
  Lead and motivate the team to achieve customer service objectives, ensuring all members contribute to collective success.
• Service Quality Management:
  Oversee assigned accounts, ensuring high levels of satisfaction are maintained and deadlines for processing are met.
• Customer Support:
  Provide assistance through various channels (phone, email, chat), ensuring inquiries are addressed promptly and effectively.
• Problem Resolution:
  Identify and resolve Interport issues quickly, following up to ensure satisfaction.
• Documentation and Backups:
  Assist in translating and preparing documents, user guides, and FAQs in multiple languages, ensuring clarity and accessibility of information.
• Data Maintenance:
  Ensure the accuracy and updating of data records by performing regular checks and data cleansing as necessary.
• Interdepartmental Collaboration:
  Work together with other departments to resolve data-related issues and improve operational processes and internal systems at Interport.
• Training and Development:
  Provide guidance and training to new team members, fostering a continuous learning environment alongside the training coordinator.
• Project Evaluation:
  Participate in post-project evaluations to identify areas for improvement and ensure best practices are implemented in future projects.

Key Qualifications and Skills:

• Advanced English verbal and written) for effective communication with customers and personnel.
• Strong typing skills with high accuracy and speed for efficient data management and gate operations.
• Attention to detail, organizational skills, and time management to meet customer service and data entry deadlines.
• Excellent communication skills, both verbal and written, to provide outstanding support.
• Proficiency in using computer applications, data entry software, and databases for efficient information management.
• Adaptability to maintain focus during repetitive tasks and handle unexpected gate-related scenarios.
• Problem-solving skills to identify and resolve issues promptly, ensuring smooth operations.
• Cultural awareness and sensitivity in interactions with customers and personnel from diverse backgrounds.
• Flexibility to work independently or as part of a team, contributing to overall business operations and gate management.

Additional Requirements:

• Must have a U.S. visa.
• Flexibility to travel, as the client is located in the U.S.