23 Ofertas de Qa Engineer (manual) en Costa Rica

QA Automation/manual Engineer- Remote - Latin

San Jose, Heredia FullStack Labs

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Descripción Del Trabajo

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:

- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.5-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.

**The Position**:

- We're looking to hire a QA Automation/Manual Engineer to join our team. You'll work with our incredible clients in one of two ways:

- _Team Augmentation: _You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- _ Design & Build: _You will work on a FullStack Labs product team to build and deliver a product to our clients.

**What We're Looking For**:

- 5+ years of Quality Assurance experience.
- Meaningful experience with Automation and Manual testing.
- Familiarity with Agile and Scrum methodologies.
- A thorough understanding of the Software Development Life Cycle.
- Well-versed with STLC and defect life cycle.
- Identifies defects and creates informative bug reports and effectively follows up on bug closure.
- Advises the team on major issues to product quality.
- Deep understanding of testing philosophies like TDD, BDD, etc.
- Knowledge of how to create and execute test plans.
- Experience working on more than one time-sensitive project at a time.
- Proactively tests provides test coverage, and resolves issues.
- You naturally notice small imperfections in seemingly high-quality work.
- Strong work ethic and the ability to focus on multi-task throughout the day.
- Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Strong problem-solving, critical thinking, and analytical skills.
- Forensic attention to detail.
- A positive, optimistic, can-do attitude.
- Advanced English is required.
- A four-year college degree is required.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- An understanding of best practices and a commitment to following them.
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to consistently work 40 hours per week.

**Our Benefits**:

- Competitive pay in your local currency.
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- English Classes.
- Virtual company events each month.
- Ample opportunity for career advancement.
- Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.

Learn more about our Applicants Privacy Notice.
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HR Systems Support - Sr. Software Testing (Workday)

Heredia, Heredia Citi

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Descripción Del Trabajo

**Responsibilities**:

- Oversees medium size/moderately complex IT projects.
- Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
- Interfaces with project staff and clients regarding status of projects.
- Identifies/implements process improvements.
- Conducts in-depth evaluation of business processes, system processes and industry standards.
- Provides sound understanding of project leadership and technology concepts and principles
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Applies comprehensive understanding of how multiple areas collectively integrate within IT project leadership to contribute towards achieving business objectives.
- Acts as advisor or coach to new or lower level analysts.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 5-8 years relevant experience
- Advanced organizational and analytical skills.
- Consistently demonstrates clear and concise written and verbal communication, facilitation and influencing skills
- Ability to multi-task and handle conflicting priorities.

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Operations - Core
- **Job Family**:
Data Management & System Operations
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting
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Quality Assurance Specialist

San Jose, Heredia Amazon Support Services Costa Rica SRL

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Descripción Del Trabajo

2+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing

Prime Video is changing the way people watch movies and TV shows. From one service, we're delivering versatility with numerous ways to watch hundreds of thousands of titles on the web, mobile devices, and hundreds of Internet-connected TVs, Blu-Ray players, and set-top boxes.
The Prime Video Original Series Marketing QAT ensures our ads and marketing breakouts meet Amazon’s high bar for customer experience. As a QA Technician you will have the opportunity to be part of a team working on digital advertising for Prime Video’s original and exclusive content including Award-winning shows and movies. Our QA team works on behalf of millions of Amazon customers, ensuring that marketing placements meet our high-quality standards. As a QA Technician you would enjoy a fast-paced environment where you can obsess over customers by delivering quality releases daily. In addition to experience with manual testing, we’re looking for a detail-oriented Quality Assurance professional who excels at finding bugs and working on and a wide range of technologies in the creative space with a wide array of ever-changing requirements.
The Role
The successful Quality Assurance Technician will be obsessed with customer experience, continual improvement, a high design bar and an active desire to challenge the status quo.

**In this role, you will**:

- Write and maintain test cases.
- Find patterns in defects and drive quality upstream by specific and timely reporting.
- Assist designers, traffickers or other testers to reproduce errant behavior and accurately report defects found.
- Execute and verify results of existing tests.
- Ensure proper inputs of data to help drive operational excellence.
- Coach others on Usability and Functionality requirements and subsequent updates.

San Jose, CRI
- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
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Quality Assurance Engineer Ii

Heredia, Heredia Amzn Support Srvcs Costa Rica

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Descripción Del Trabajo

Basic Qualifications
- 4+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing
- Experience in automation testing
- Experience in Functional and UI testing (mobile, tablet and desktop)
- Experience in developing, documenting and coordinating the deployment of manual and automated tests for complex systems

**QAE Job Description**:
QA Engineers test code manually and by creating automation tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals and troubleshoot problems. Our QA Engineers work with Software Developer Engineers, Ad Designers, Ad Operations, and Product Managers to understand our ad systems and ad creation processes. The QA Engineers develop test plans that approximate real-world environments and tools that assist in ad validation. QA Engineers are also responsible for driving the Ad development process toward quality-centric methodologies.

The Role
The successful Quality Assurance Engineer will be obsessed with customer experience, quality improvement, and challenge the status quo. In this role, you will:

- Lead the testing of large-scale systems, create test plans, test cases, and drive continuous improvements to the quality assurance processes
- Design and build automated test cases for desktop and mobile devices.
- Design, develop, and execute quality assurance test cases and support tests for large-scale products, including white and black box tests.
- Consult with and advise project management and development teams on technical issues related to planning, developing, implementing, and modifying testing procedures.
- Use functional specifications to plan, create, or sign-off on test plans, test cases, and automated test cases.
- Provide regular, detailed status report on project progress, including test cases executed, bugs discovered, and bugs fixed.
- Experience in using Selenium, PowerShell, ADB, and SQL
- Strong project management skills, preferably with software testing or operations.
- Strong focus on customer experience, curiosity about how things fit together and a passion for driving improvements to raise the overall quality level of our software and operations environments.
- Creativity and initiative to improve the customer experience and advertising operations processes.
- Excel in communicating with technical and business leaders in advertising sales, campaign management, design, operations, developers, and technical leaders, even if they are remote.
- Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of millions of customers.
- Experience leading technical teams and developing/mentoring others.
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Quality Assurance Specialist - Hg0382

Heredia, Heredia Hangar Worldwide

Hoy

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Descripción Del Trabajo

**Show the world what you can do.**

We are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA tasks with speed and great quality for the overall agility of the QA team.

**In this role, you will**:

- Is co-responsible for the quality of projects based on the requirements and design specifications.
- Might need to attend daily stand-ups or scrums on behalf of the team.
- Should be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels.
- Should be able to assist in the creation and/or co-creation along with other staff members of any of the following:

- Assist with test data identification
- Creating and maintaining comprehensive test plans
- Writing and maintaining test cases/scripts
- Create traceability matrix documents based upon project requirements
- Create checklist documentation based upon project requirements
- Performing functional and exploratory testing
- Effectively communicating statuses
- Can assist with the following:

- Create defect tickets and track issues to resolution
- Report creation and related metrics at different levels when necessary
- Work and explain assignments when necessary to any co-worker and/or junior staff members
- Should be able to execute regression tests based on design specifications and requirements
- Expected to have an understanding of QA estimations and proactively help if needed on said estimations for the team
- Expected to have at least basic knowledge and understanding of the project life cycle and industry standards
- Expected to have an understanding of testing methodologies and strategies to be a gatekeeper so they can determine when to raise flags
- Should be able to work with other team members to ensure the success of projects
- Should be able to understand functional & non-functional, new or ongoing project requirements

**What are we looking for? Besides a great attitude,**

**You should have**:

- English Proficiency (B2+ reading, writing, and conversation)
- 2+ years of experience in **software quality assurance.**:

- 1-year experience in Agile Methodologies for software development
- 1-year Experience working with local and offshore teams
- Extensive knowledge of Windows or OS software

**It’s a plus if you have**:

- Bachelor’s degree in software engineering, project management, business, or related field.
- ISTQB Certification. Other QA related certifications
- Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
- Knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence
- Knowledge in Automotive industry
- Experience with AEM

**Competencies to be successful in this role**:

- Communicates effectively
- Nimble Learning
- Being Resilient
- Self-development
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QA Software Tester/software Engineer in Test

San Jose, Heredia Hitachi Solutions Ltd

Hoy

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Descripción Del Trabajo

**Company Description**

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

**PLEASE NOTE**:Although this postion is remote / virtual
**or **will be hybrid remote / in the San Jose office (should you be "near" San Jose),
**you must reside**, and be authorized to work without sponsorship, in Costa Rica.

As part of the Quality Assurance Team you will be responsible for:

- Supporting all quality assurance tasks, test plan preparation, test cases for customizations, extensions, configurations, and integrations.
- Performing functional, integration, and regression testing and/or performance testing.
- Creating test plans and detailed test cases using Azure DevOps or similar tool (preferably Azure DevOps)
- Documenting any defects found during the daily testing activities and track them to resolution.
- Supporting DevOps development teams test planning and execution, and code reviews.
- Participating in release activities and post-release support activities.
- Supporting user story mapping, sprint planning, estimation, and feature walk-throughs.
- Participating in user acceptance testing and maintenance of documentation.
- Reviewing the test plan implications of Change Requests.
- Contribute to/prepare ad-hoc reports and presentations for PMO, Clients etc.
- Maintaining currency with industry best practices with regards to testing and test automation
- Remaining current with all Micrososft technologies and potential system implications related to Vendor release upgrades

**Qualifications**

**Minimum Requirements**
- At least a Bachelor's Degree in computer science, engineering, or a related discipline is highly preferred (work experience in lieu of a degree will be considered) with at least 2+ years of professional experience **is** **required**:

- ** Must have** demonstrated experience in one of more of these tool sets: Selenium, RSAT or EasyRepro
- Knowledgeable about Agile methods and ceremonies
- Demonstrated experience developing software test plans & test cases.
- Outstanding written and verbal communication skills.

**Automation Skills**
- SpecFlow with Selenium using BDD (Behavior Driven Development) ishighly preferred; other commercial or open source automated test tools will be considered in lieu of
- Understanding Gherkin Language and Cucumber
- Basics knowledge on Object-Oriented Programming
- Coding skills in C# and/or Java Script
- Knowledge on SQL and API testing

**Desired/"nice to have" Qualifications**
- Industry testing certifications
- Experience in Performance testing using open-source tools like JMeter
- D365 certifications, classes, or exams
- Azure certifications, classes, or exams

**Additional Information**

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All your information will be kept confidential according to EEO guidelines.

**#LI-MM1**

**#SQA**

**#SELENIUM**

**#SDET
Lo sentimos, este trabajo no está disponible en su región

QA Software Tester/software Engineer in Test

San Jose, Heredia Hitachi Solutions Ltd

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

**Company Description**

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

**PLEASE NOTE**:Although this postion is remote / virtual
**or **will be hybrid remote / in the San Jose office (should you be "near" San Jose),
**you must reside**, and be authorized to work without sponsorship, in Costa Rica.

As part of the Quality Assurance Team you will be responsible for:

- Supporting all quality assurance tasks, test plan preparation, test cases for customizations, extensions, configurations, and integrations.
- Performing functional, integration, and regression testing and/or performance testing.
- Creating test plans and detailed test cases using Azure DevOps or similar tool (preferably Azure DevOps)
- Documenting any defects found during the daily testing activities and track them to resolution.
- Supporting DevOps development teams test planning and execution, and code reviews.
- Participating in release activities and post-release support activities.
- Supporting user story mapping, sprint planning, estimation, and feature walk-throughs.
- Participating in user acceptance testing and maintenance of documentation.
- Reviewing the test plan implications of Change Requests.
- Contribute to/prepare ad-hoc reports and presentations for PMO, Clients etc.
- Maintaining currency with industry best practices with regards to testing and test automation
- Remaining current with all Micrososft technologies and potential system implications related to Vendor release upgrades

**Qualifications**

**Minimum Requirements**
- At least a Bachelor's Degree in computer science, engineering, or a related discipline is highly preferred (work experience in lieu of a degree will be considered) with at least 2+ years of professional experience **is** **required**:

- ** Must have** demonstrated experience in one of more of these tool sets: Selenium, RSAT or EasyRepro
- Knowledgeable about Agile methods and ceremonies
- Demonstrated experience developing software test plans & test cases.
- Outstanding written and verbal communication skills.

**Automation Skills**
- SpecFlow with Selenium using BDD (Behavior Driven Development) ishighly preferred; other commercial or open source automated test tools will be considered in lieu of
- Understanding Gherkin Language and Cucumber
- Basics knowledge on Object-Oriented Programming
- Coding skills in C# and/or Java Script
- Knowledge on SQL and API testing

**Desired/"nice to have" Qualifications**
- Industry testing certifications
- Experience in Performance testing using open-source tools like JMeter
- D365 certifications, classes, or exams
- Azure certifications, classes, or exams

**Additional Information**

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All your information will be kept confidential according to EEO guidelines.

**#LI-MM1**

**#SQA**

**#SELENIUM**

**#SDET
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Acerca de lo último Qa engineer (manual) Empleos en Costa Rica !

QA Software Tester/software Engineer in Test

San Jose, Heredia Hitachi Solutions

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

**Job Description**:
**PLEASE NOTE**:Although this postion is remote / virtual **or **will be hybrid remote / in the San Jose office (should you be "near" San Jose), **you must reside**, and be authorized to work without sponsorship, in Costa Rica.

As part of the Quality Assurance Team you will be responsible for:

- Supporting all quality assurance tasks, test plan preparation, test cases for customizations, extensions, configurations, and integrations.
- Performing functional, integration, and regression testing _and/or _performance testing.
- Creating test plans and detailed test cases using Azure DevOps or similar tool (preferably Azure DevOps)
- Documenting any defects found during the daily testing activities and track them to resolution.
- Supporting DevOps development teams test planning and execution, and code reviews.
- Participating in release activities and post-release support activities.
- Supporting user story mapping, sprint planning, estimation, and feature walk-throughs.
- Participating in user acceptance testing and maintenance of documentation.
- Reviewing the test plan implications of Change Requests.
- Contribute to/prepare ad-hoc reports and presentations for PMO, Clients etc.
- Maintaining currency with industry best practices with regards to testing and test automation
- Remaining current with all Micrososft technologies and potential system implications related to Vendor release upgrades

**Qualifications**:
**Minimum Requirements**
- At least a Bachelor’s Degree in computer science, engineering, or a related discipline is _highly_ _preferred_ (work experience in lieu of a degree will be considered) with at least 2+ years of professional experience **is** **required**
- ** Must have** demonstrated experience in one of more of these tool sets: Selenium, RSAT or EasyRepro
- Knowledgeable about Agile methods and ceremonies
- Demonstrated experience developing software test plans & test cases.
- Outstanding written and verbal communication skills.

**Automation Skills**
- SpecFlow with Selenium using BDD (Behavior Driven Development) is_highly preferred; _other commercial or open source automated test tools will be considered in lieu of
- Understanding Gherkin Language and Cucumber
- Basics knowledge on Object-Oriented Programming
- Coding skills in C# and/or Java Script
- Knowledge on SQL and API testing

**Desired/"nice to have" Qualifications**
- Industry testing certifications
- Experience in Performance testing using open-source tools like JMeter
- D365 certifications, classes, or exams
- Azure certifications, classes, or exams

Additional Information

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All your information will be kept confidential according to EEO guidelines.

**#LI-MM1**

**#SQA**

**#SELENIUM**

**#SDET
Lo sentimos, este trabajo no está disponible en su región

Senior Quality Assurance Specialist, Es Quality

Amzn Support Srvcs Costa Rica

Hoy

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Descripción Del Trabajo

2+ years of experience in people management and leading team of analysts
- Successful track record leading projects, process improvements or operations, possibly in a CS environment
- Demonstrable proficiency of Microsoft Office including Excel, SharePoint, Word
- Full professional proficiency in Spanish and English

Job summary
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. We do this every day by solving complex technical and business problems with ingenuity and simplicity.
The Senior QA Analyst will work with the Spanish QA team and be responsible for leading a team driving quality improvements to improve and preserve the highest standards of quality and service; understand the business metrics; perform analysis and deep dives to support the ES Customer Service team; identify root-causes and provide recommendations; come up with projects to drive continuous improvements that lead to a sustained performance.
The QA Analyst will report to the FRITES QA Manager.

**Responsibilities**:

- Lead a team of QA specialists to drive contact handling improvements and improve processes
- Take a role in the QA function for the Spanish CS, across all the sites, working closely with the local and distributed team of QA Specialists
- Perform analytical deep dives to develop interpretive insights; conduct trending analysis to identify performance gaps, highlight strengths, and provide recommended corrective actions
- Provide ES Ops team with a holistic view of CS performance and identify the levers which will drive performance improvements
- Lead quality improvement projects to meet performance targets and drive continuous improvement
- Influence the development of quality improvements and training processes, as well as the definition of quality goals
- Contribute to the development of reporting systems for all levels of the customer journey

**Individual**:

- People manager focused on people development
- Goal driven and able to not only dive deep, but also to step back and look at the bigger picture
- Negotiation and influencing skills; able to listen to and persuade others based on sound logic
- Professional approach to working with colleagues across different departments, countries, at all levels, in both distributed and local teams
- Results orientated with a bias for action, taking responsibility and owning delivery
- Excellent written and oral communication skills including an ability to communicate with senior managers in the organization
- Motivated to work on own initiative

Basic qualifications
- 2+ years of experience in people management and leading team of analysts
- Successful track record leading projects, process improvements or operations, possibly in a CS environment
- Demonstrable proficiency of Microsoft Office including Excel, SharePoint, Word
- Full professional proficiency in Spanish and English

Preferred qualifications
- 2+ years of experience in Customer Service
- Six Sigma Green Belt or Black Belt Certified
- Experience with SQL and Amazon internal reporting systems
- Speaking Italian or French is a plus
- 2+ years of experience in Customer Service
- PMP or PRINCE2 graduated
- Six Sigma Green Belt or Black Belt Certified
- Experience with SQL
- Speaking Italian or French is a plus
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Global IT Quality Assurance Manager

Heredia, Heredia Boston Consulting Group

Hoy

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Descripción Del Trabajo

full-time
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


What You'll Do
Global IT Quality Assurance Chapter Lead position within BCG's Knowledge and Design portfolio. The role includes development activities in Test Automation, Test Driven Development, Behavior-driven Development, Scrum and other Agile practices. The responsibilities of the individual include enabling efficient processes within the Quality Assurance team of Knowledge and Design portfolio; coding, testing and maintaining software systems, while mentoring and building test capabilities of the Quality Assurance team.
 
You will help validate innovative AI frameworks that enhance knowledge discovery, research, and content synthesis through intuitive and user-friendly interfaces. You’ll focus on testing AI solutions that address specific research use cases by synthesizing expert knowledge, performing autonomous research via agentic workflows, and unlocking non-traditional data types for generative AI use. Your mission is to future-proof our generative AI infrastructure, ensuring its scalability, reusability, and robustness across the enterprise. This role is integral to the Knowledge function at BCG, as it directly impacts how our firm leverages AI to harness and amplify our collective expertise. By building AI agent workflows that tap into diverse and complex data types, you will enable the organization to unlock new levels of insight and efficiency. These frameworks will be critical in supporting BCG’s mission to remain at the forefront of knowledge management, enabling faster, more informed decision-making and driving significant value across the firm.
 
The main responsibilities for this position are to manage/lead testing project(s) independently by leveraging deep understanding of test planning, estimation, management, testing tools and approaches to manage multi-disciplinary projects, manage QA tasks of medium to large scale projects by defining test strategies and providing oversight to the teams on the overall execution. To be successful, this individual must have proven experience in defining test strategies for different engagements involving complex technology and business, and experience of building test assessment strategies for client project requirements. Individual must have experience of managing global projects and stake holders.
 
JOB RESPONSIBILITIES:
 

* Works with QA CoE team on defining the QA framework and its components
* Provides the means and the measures for testing all aspects of the product – both functionally and technically, as well as in terms of usability and user experience – to meet all the requirements of the solution
* Leading the QA team, writes end-to-end test plans (functional and non-functional) and communicates them to the development team, third party vendors, and stakeholders (to the detail appropriate to the audience)
* Leads the QA team in the execution of test plans and manages all activities to ensure all the testing overall objectives (reliability, security, flexibility, scale ability and performance) are met
* Setting up all automated testing necessary for regression testing as appropriate
* Identifying and logging potential quality issues and escalating for resolution to the tech dev. resources
* Logging, isolating, and documenting actions to replicate any issues or bugs discovered during testing
* Tracks and monitors logged issues and bugs to ensure timely resolution
* Confronted with technical challenges to ensure quality, must find creative, economical, and elegant solutions


What You'll Bring

* Bachelor’s degree in related area
* 5-7 years of experience in IT Service Delivery
* 10+ years of experience in software development and quality assurance
* Significant experience holding product development specific QA roles.
* Has knowledge and experience with testing generative AI solutions and agents
* Significant experience with scripting languages (e.g., Python)
* Business intelligence and analytics product experience desirable.
* Experience in different software development models and life cycle, including continuous delivery
* Experience working with end users, IT and vendor.
* Expertise in functional (manual and automated testing) and non-functional testing (automated unit testing; performance, load, and stress testing; and security testing)
* Experience working with QA testing framework and tools (e.g., Playwright, Selenium, Microsoft Coded UI etc.)
* Experience working with ANTS Memory/Performance profiler and Jetbrain Performance Profiler.
* Experience in mobile application development and quality assurance
* Experience in Knowledge Management, generative AI, web application development, UX/UI, and/or API design is a plus.
KEY COMPETENCIES:

* Excellent customer service orientation
* Displays tact, patience and the ability to handle stressful situations
* Ability to communicate effectively (oral & written)
* Ability to develop process documentations, technical manuals and instructions
* Attention to detail, well organized, and able to set priorities
* Ability to respect all BCG information as personal and confidential
* Reliable and cooperative team player; displays consideration and respect for others
* Ability to develop and articulate technical concepts for general use


Who You'll Work With

* Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
* Experience working successfully within a complex matrix structured organization is essential.
* It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures.


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.
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