3 Ofertas de Salesforce Admin en Costa Rica
Salesforce Admin and Full-Stack Developer
Heredia, Heredia
Experian
Hoy
Trabajo visto
Descripción Del Trabajo
Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Product Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we’ll be brief**
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Responsibilities**:
- Configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations
- Collaborate with business analysts and developers to deliver changes and solve system issues
- Develop and maintain custom reports and dashboards to provide insights into sales pipeline and other functional areas
- Provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices
- Design, develop, and deploy automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations
- Conduct thorough analysis of existing processes to identify areas for improvement and automation
- Utilize data-driven approaches to train and optimize machine learning models for automation tasks
- Provide technical expertise and support to troubleshoot issues and optimize automation workflows
- Stay updated on industry trends and advancements in automation technologies, particularly in Generative AI and machine learning
- Document automation processes, workflows, and best practices for knowledge sharing and future reference
- Collaborate with external vendors and partners to integrate third-party automation tools and solutions, as needed
**Qualifications**:
- Bachelor's degree in Computer Science, Engineering, Business, or related field Master's degree preferred
- ** Salesforce** Advanced Administrator certification
- Familiarity with Salesforce Einstein AI capabilities
- Experience with related tools such as configure price quote (CPQ) and e-signature
- Strong programming skills in languages such as Python, Java, or C++
- Hands-on experience with Generative AI frameworks (eg, GANs) and machine learning libraries (eg, TensorFlow, PyTorch)
- Solid understanding of automation technologies, including robotic process automation (RPA) and natural language processing (NLP)
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
**Additional Information**:
**_ This is a permanent home-based role in Costa Rica. No relocation available._**
**Culture at Experian**
**Our uniqueness is that we truly value yours.**
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering. the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Employee Status: Regular
Role Type: Hybrid
Department: Product Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we’ll be brief**
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Responsibilities**:
- Configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations
- Collaborate with business analysts and developers to deliver changes and solve system issues
- Develop and maintain custom reports and dashboards to provide insights into sales pipeline and other functional areas
- Provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices
- Design, develop, and deploy automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations
- Conduct thorough analysis of existing processes to identify areas for improvement and automation
- Utilize data-driven approaches to train and optimize machine learning models for automation tasks
- Provide technical expertise and support to troubleshoot issues and optimize automation workflows
- Stay updated on industry trends and advancements in automation technologies, particularly in Generative AI and machine learning
- Document automation processes, workflows, and best practices for knowledge sharing and future reference
- Collaborate with external vendors and partners to integrate third-party automation tools and solutions, as needed
**Qualifications**:
- Bachelor's degree in Computer Science, Engineering, Business, or related field Master's degree preferred
- ** Salesforce** Advanced Administrator certification
- Familiarity with Salesforce Einstein AI capabilities
- Experience with related tools such as configure price quote (CPQ) and e-signature
- Strong programming skills in languages such as Python, Java, or C++
- Hands-on experience with Generative AI frameworks (eg, GANs) and machine learning libraries (eg, TensorFlow, PyTorch)
- Solid understanding of automation technologies, including robotic process automation (RPA) and natural language processing (NLP)
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
**Additional Information**:
**_ This is a permanent home-based role in Costa Rica. No relocation available._**
**Culture at Experian**
**Our uniqueness is that we truly value yours.**
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering. the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Lo sentimos, este trabajo no está disponible en su región
0
Salesforce Admin / Business Analyst, Pv Tech
San Jose, Heredia
Amazon Support Services Costa Rica SRL
Hoy
Trabajo visto
Descripción Del Trabajo
3+ years of experience as Salesforce Administrator.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity.
- *English advance/fluent level
Key job responsibilities
- Develop and analyze complex Salesforce business processes, including data management and lighting flows.
- Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
- Manage stakeholder and customer expectation for both technical and operational support.
- Manage and coordinate technical programs across multiple geographies.
- Monitor performance trends and recommend solutions.
- Develop and maintain standards, policies, and rules for teams.
- Maintain documentation, define best practices and communications
- Demonstrate working knowledge of AWS Configurations.
- Assist with other duties as needed
San Jose, CRI
- Professional experience architecting, operating Salesforce-based solutions.
- Salesforce App Builder certification.
- Salesforce Cloud Certifications.
- Working knowledge of software development tools and methodologies.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
- Experience using data and metrics to determine and drive improvements.
- 5+ years of program or project management experience.
- 5+ years of Salesforce administration, product, or program management experience.
- 2+ years of technical product or technical program management experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience working cross functionally with tech and non-tech teams.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity.
- *English advance/fluent level
Key job responsibilities
- Develop and analyze complex Salesforce business processes, including data management and lighting flows.
- Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
- Manage stakeholder and customer expectation for both technical and operational support.
- Manage and coordinate technical programs across multiple geographies.
- Monitor performance trends and recommend solutions.
- Develop and maintain standards, policies, and rules for teams.
- Maintain documentation, define best practices and communications
- Demonstrate working knowledge of AWS Configurations.
- Assist with other duties as needed
San Jose, CRI
- Professional experience architecting, operating Salesforce-based solutions.
- Salesforce App Builder certification.
- Salesforce Cloud Certifications.
- Working knowledge of software development tools and methodologies.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
- Experience using data and metrics to determine and drive improvements.
- 5+ years of program or project management experience.
- 5+ years of Salesforce administration, product, or program management experience.
- 2+ years of technical product or technical program management experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience working cross functionally with tech and non-tech teams.
Lo sentimos, este trabajo no está disponible en su región
1
Sfdc Ops - Salesforce System Admin/support
San Jose, Heredia
Object Technology Solution
Hoy
Trabajo visto
Descripción Del Trabajo
**About us**:
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.
Our focused technologies are:
- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)
- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)
The Elevator Pitch: Why will you enjoy this new opportunity?
- You will learn a lot by working with top-industry and extremely knowledgeable peers and teams such as Engineering, Sales/Partner/Pricing and Deal Operations, Product Owners, Compliance among many others on resolving support challenges related to system configuration, training gaps, operational and technical issues involving Sales and Operations business teams. It will also be directly involved in automation, optimization & simplification initiatives that help accelerate efficiency focus to become a SaaS & Subscription-centered company.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
- You are expected to understand and to adapt to a business ecosystem that surrounds the SFDC platform, Tableau CRM, CPQ system and Sales business processes. You’ll be also expected to interact constantly with business and technical teams to find the best and most efficient solutions for internal customers, creating the best user experience possible. In addition, you be expected to get familiarized with policies, processes and procedures around the sales environment and surrounding areas such as Partner/Channel ecosystem and how E2E Sales Motion is a key pillar in the company´s revenue structure.
- You’ll build domain expertise in all our functional areas (marketing, quoting, pricing, renewals, partner, service and sales operations), to manage SFDC system design, configuration, system testing and deployment.
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
- You and your peers provide day-to-day support on SFDC/Tableau CRM/CPQ modules to internal users. In doing so, you will partner with support teams in business operations, product owners and engineering areas, including but not limited to solving medium-to-complex issues up to partnering with these teams to deliver robust solutions to defects and enhancements in the form of User Stories/Change Requests.
What is the leadership like for this role? What is the structure and culture of the team like?
- You will be surrounded by an exciting and dynamic global team of SFDC system admins, product owners and implementation engineers which are all part of the Go-to-market, Customer and Analytics engineering organization (GCA Engineering) which sits within the CDTO (Chief Digital Transformation Office).
- GCA takes care of a wide portfolio of capabilities, systems and platforms that touch many key areas of the company such as Sales, Partners, Quoting & Renewals, M&A´s, Professional Services, Customer & Technical Support, among many others, implementing valuable solutions to enable to adapt rapidly to evolving market needs.
**Requirements**:
- Certified in SFDC Administrator
- Experience in salesforce giving support or could be salesforce admin who have no experience.
**Job Information**:
Job Opening ID
**OTSI_1112_JOB**
***
Industry
**Technology**
***
City
**San Jose**
***
State/Province
**San José**
***
Country
**Costa Rica**
***
Zip/Postal Code
**10101
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.
Our focused technologies are:
- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)
- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)
The Elevator Pitch: Why will you enjoy this new opportunity?
- You will learn a lot by working with top-industry and extremely knowledgeable peers and teams such as Engineering, Sales/Partner/Pricing and Deal Operations, Product Owners, Compliance among many others on resolving support challenges related to system configuration, training gaps, operational and technical issues involving Sales and Operations business teams. It will also be directly involved in automation, optimization & simplification initiatives that help accelerate efficiency focus to become a SaaS & Subscription-centered company.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
- You are expected to understand and to adapt to a business ecosystem that surrounds the SFDC platform, Tableau CRM, CPQ system and Sales business processes. You’ll be also expected to interact constantly with business and technical teams to find the best and most efficient solutions for internal customers, creating the best user experience possible. In addition, you be expected to get familiarized with policies, processes and procedures around the sales environment and surrounding areas such as Partner/Channel ecosystem and how E2E Sales Motion is a key pillar in the company´s revenue structure.
- You’ll build domain expertise in all our functional areas (marketing, quoting, pricing, renewals, partner, service and sales operations), to manage SFDC system design, configuration, system testing and deployment.
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
- You and your peers provide day-to-day support on SFDC/Tableau CRM/CPQ modules to internal users. In doing so, you will partner with support teams in business operations, product owners and engineering areas, including but not limited to solving medium-to-complex issues up to partnering with these teams to deliver robust solutions to defects and enhancements in the form of User Stories/Change Requests.
What is the leadership like for this role? What is the structure and culture of the team like?
- You will be surrounded by an exciting and dynamic global team of SFDC system admins, product owners and implementation engineers which are all part of the Go-to-market, Customer and Analytics engineering organization (GCA Engineering) which sits within the CDTO (Chief Digital Transformation Office).
- GCA takes care of a wide portfolio of capabilities, systems and platforms that touch many key areas of the company such as Sales, Partners, Quoting & Renewals, M&A´s, Professional Services, Customer & Technical Support, among many others, implementing valuable solutions to enable to adapt rapidly to evolving market needs.
**Requirements**:
- Certified in SFDC Administrator
- Experience in salesforce giving support or could be salesforce admin who have no experience.
**Job Information**:
Job Opening ID
**OTSI_1112_JOB**
***
Industry
**Technology**
***
City
**San Jose**
***
State/Province
**San José**
***
Country
**Costa Rica**
***
Zip/Postal Code
**10101
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