16 Ofertas de Switching en Costa Rica

Network Engineer / Resident Engineer – LATAM

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Reporting to the Service Delivery Leader in Latam region, this is a highly technical role, providing post-sales remote and on-site support of Network products to end-customers in Latam region.

Please submit your resume in English - we can only consider applications submitted in this language.

This is a hybrid on-site and remote position and may require additional work hours and on-call support for critical issues.

Responsibilities

The Network Engineer / Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer's network.

• To hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.
• To understand the customer's organizational structure, become familiar with customer's network implementation and support procedures, and help drive to the highest level of network availability and sustainability.
• To carry out testing of new designs, features, and functionality as required by the customer in a laboratory environment and to help develop implementation plans to ensure proper operation in a live production network
• Validate patches and fixes to operating software that ensure they are implemented and functioning correctly in the pre-production test network and live network.
• Troubleshoot equipment and network problems, initiate and track TAC cases through to problem resolution on pre and post-production issues.
• To track Return Material Authorizations (RMA's) through to problem resolution
• Analyze network performance in terms of tickets, root causes, common causes, correlation and trends,
• Network inventory and respective SW versions in terms of EoE (end of engineering),
• Analysis of technical bulletins and risks in the client's installed base,
• To produce a written summary report of the status of Design projects, equipment, and network problems on a regular basis to the customer.
• To hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
• To assist the customer with the development and documentation of Network Operation Procedures.
• Support production environment products within the customer infrastructure

The Network Engineer is expected to peer with other employees performing similar network engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network.

The Network Engineer will be expected to develop secondary skills in other products in the product portfolio.

Qualifications and Experience

Engineering or equivalent Graduates with 8+ years of relevant work experience Ability to speak and write in English and Spanish fluently Candidates for this role MUST be able to demonstrate the following competencies:

• Strong Interpersonal skills,
• Presentation skills,
• Ability to work well with many levels of customer engineering and management,
• Ability to work well with the juniper account team and Technical assistance center, engineering,
• The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team and Service Delivery Leader,
• The ability to communicate well within the Juniper team and articulate customer problems before they become major issues; provide proactive visibility to customer & Account team,
• Ability to control and manage your activities yourself, as well as produce detailed and/or executive reports of the activities and projects under your responsibility, both internal and external,
• 7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments.
• 7+ years experience in managing large technical account activity revolving around network products from multiple vendors.
• Work experience working with Service Providers in the Telco Industry environment
• Experience in fault isolation logic and techniques
• Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls.
• This includes the hands-on operation of management tools and network analyzers.
• Detailed understanding of the protocols surrounding IP networks.

These skills should generally include:

• TCP/IP fundamentals,
• IP subnetting and super netting and hierarchical routing principles,
• Routing protocol operation (OSPF and BGP),
• Routing policies at BGP peering points,
• VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)
• Switching, spanning tree and other switching technology as required, Firewalls and associated technologies as required
• Experience, background and knowledge on IPv6, Multicast, PIM and L3VPNs
• Experience, background and knowledge on EVPN, Segment Routing and Security
• JNCA, JNCIP or equivalent certification level is nice to have
• Experience in JUNOS JNCIS, JNCIP, JNCIE, CCNP, CCIE or other vendor equivalent expert level certifications are a strong plus
• Primary Juniper platforms focus: MX, EX, ACX, PTX infrastructure products
• Secondary juniper platform focus: QFX, SRX Security Products, Junos Space Security Director

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Engineering

Job Level:

TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Network Technician is responsible of CRG's customer's networking system runs efficiently without interruption. The Network Technician proactively manages the network system for one or more customers.

Requirements:

• Fluent in English. High Proficiency level (must).

• Cisco Certified Network Associate (CCNA) (must).

• 3+ years of experience in a networking role (must).

• Knowledge in LAN and WAN.

• Experience with routing protocols, BGP, OSPF.

• Knowledge in Data Center (plus)

• Excellent skills in developing processes and procedures for customers.

• Excellent oral communication skills, writing and presentation skills.

• Ability to interact with clients in a professional, articulate manner.

• Assertive communication skills, empowerment, proactivity, and effectiveness.

Responsibilities:

• Ensure that the service provided is agile and efficient, using the escalation mechanisms that the company provides.

• Provide support for cases, revisions, diagnosis, and repair of equipment failures, both Hardware and Software, on the assigned platforms.

• Ensure the proper functioning of installed equipment and systems and provide instruction to users in the use, operation, and maintenance of equipment.

• Make scheduled visits to customers in order to make installations and / or changes in equipment.

• Carry out the installation of various equipment and components and carry out compatibility tests whenever required.

• Attend and resolve technical queries presented by his superiors and clients, related to the work he develops; interprets blueprints and diagrams of the electronic equipment and software systems that it maintains; requests the materials, spare parts, instruments, and other supplies necessary to carry out the work.

• Ensure that all the services provided are duly documented and that they are duly signed and accepted by the client.

• Lead the client before queries about new technologies or new requirements, clearing up doubts within their scope, providing information or directing them to the trained or certified resource within the company that can help them.

Required Technical Skills (Must Have and should meet all the below standards for qualifying for this role):

o

Experienced in Data Center Technologies

o Experienced and Knowledge in Nexus ACI and Nexus Standalone OS (2K/5K/7K/9K platform).

o

Experienced and Knowledgeable in L2 features such as VPC, PC, and STP.

o

Experienced and Knowledgeable in L3 features such as OSPF, BGP EIGRP.

o

Experienced and Knowledgeable in ACI Fabric Bring-Up & Forwarding Services.

•

Desired Skills (Good to have as value add to this role)

o

Experienced and Knowledgeable in VXLAN Features.

o

Experienced and Knowledgeable in QoS and Multicast.

o Experienced and Knowledgeable in Nexus Dashboard Insights and Orchestration for ACI.

o Experienced and Knowledgeable in ACI Programmability.

o Experienced and Knowledgeable in ACI Multi-Pod and Multi-Site Implementations.

o

Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes).

Cloud knowledge is a plus

• Education &/ Additional Certifications Desired, formal or equivalent knowledge

Main Purpose:

The Network Engineer supports the IT infrastructure team by monitoring network systems, performing first-line troubleshooting, and assisting with network equipment maintenance and small deployments. This role provides an opportunity to learn and grow within a dynamic network operations environment.

Responsibilities:

• Monitor network performance using SolarWinds and escalate issues as needed.
• Perform first-line network troubleshooting and resolve basic connectivity problems.
• Contact Internet Service Providers (ISPs) for outage resolution and service coordination.
• Assist in small-scale network deployments and configuration tasks.
• Support the maintenance and documentation of Aruba switches and wireless controllers.
• Assist with Fortinet firewall configurations and basic security monitoring.
• Support Infoblox DDI operations including DNS, DHCP, and IPAM tasks.
• Document network changes and maintain accurate records for compliance and knowledge sharing.
• Collaborate with internal teams and external vendors to ensure service continuity.

Education Required:

• Bachelor's degree in computer science, Information Technology, or related field.
• Must be Cisco CCNA certified (or equivalent network administration).
• Preferred:
  Aruba Certified (ACSA/ACSP), Fortinet NSE (Level 4+), Infoblox Certified Network Professional.
• Specific knowledge of routing and switching protocols.
• Understanding of Networking concepts such as DNS, DHCP, HTTP, SSL, OSI Model and TCP/IP.
• Aruba Switching and Wireless.
• Aruba Clearpass.
• MS Office 365 and ServiceNow.
• ITIL qualification.

Experience Required:

• Minimum 2 years of hands-on experience in enterprise network engineering.
• Experience participating in infrastructure projects and small-scale deployments.
• Background in maintaining network equipment, troubleshooting, and performance monitoring.
• Experience working with cross-functional teams and external vendors.

Language(s) and level of proficiency: English (fluent) and Spanish (fluent)

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description
Reporting to the Service Delivery Leader in Latam region, this is a highly technical role, providing post-sales remote and on-site support of Network products to end-customers in Latam region.

Please submit your resume in English - we can only consider applications submitted in this language.

This is a hybrid on-site and remote position and may require additional work hours and on-call support for critical issues.
Responsibilities
The
Network Engineer / Resident Engineer
will be required to develop and maintain expertise on the products deployed within the customer's network.

• To hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.
• To understand the customer's organizational structure, become familiar with customer's network implementation and support procedures, and help drive to the highest level of network availability and sustainability.
• To carry out testing of new designs, features, and functionality as required by the customer in a laboratory environment and to help develop implementation plans to ensure proper operation in a live production network
• Validate patches and fixes to operating software that ensure they are implemented and functioning correctly in the pre-production test network and live network.
• Troubleshoot equipment and network problems, initiate and track TAC cases through to problem resolution on pre and post-production issues.
• To track Return Material Authorizations (RMA's) through to problem resolution
• Analyze network performance in terms of tickets, root causes, common causes, correlation and trends,
• Network inventory and respective SW versions in terms of EoE (end of engineering),
• Analysis of technical bulletins and risks in the client's installed base,
• To produce a written summary report of the status of Design projects, equipment, and network problems on a regular basis to the customer.
• To hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
• To assist the customer with the development and documentation of Network Operation Procedures.
• Support production environment products within the customer infrastructure

The Network Engineer is expected to peer with other employees performing similar network engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network.

The Network Engineer will be expected to develop secondary skills in other products in the product portfolio.

Qualifications And Experience
Engineering or equivalent Graduates with 8+ years of relevant work experience Ability to speak and write in English and Spanish fluently Candidates for this role MUST be able to demonstrate the following competencies:

• Strong Interpersonal skills,
• Presentation skills,
• Ability to work well with many levels of customer engineering and management,
• Ability to work well with the juniper account team and Technical assistance center, engineering,
• The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team and Service Delivery Leader,
• The ability to communicate well within the Juniper team and articulate customer problems before they become major issues; provide proactive visibility to customer & Account team,
• Ability to control and manage your activities yourself, as well as produce detailed and/or executive reports of the activities and projects under your responsibility, both internal and external,
• 7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments.
• 7+ years experience in managing large technical account activity revolving around network products from multiple vendors.
• Work experience working with Service Providers in the Telco Industry environment
• Experience in fault isolation logic and techniques
• Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls.
• This includes the hands-on operation of management tools and network analyzers.
• Detailed understanding of the protocols surrounding IP networks.

These Skills Should Generally Include

• TCP/IP fundamentals,
• IP subnetting and super netting and hierarchical routing principles,
• Routing protocol operation (OSPF and BGP),
• Routing policies at BGP peering points,
• VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)
• Switching, spanning tree and other switching technology as required, Firewalls and associated technologies as required
• Experience, background and knowledge on IPv6, Multicast, PIM and L3VPNs
• Experience, background and knowledge on EVPN, Segment Routing and Security
• JNCA, JNCIP or equivalent certification level is nice to have
• Experience in JUNOS JNCIS, JNCIP, JNCIE, CCNP, CCIE or other vendor equivalent expert level certifications are a strong plus
• Primary Juniper platforms focus: MX, EX, ACX, PTX infrastructure products
• Secondary juniper platform focus: QFX, SRX Security Products, Junos Space Security Director

Additional Skills
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job
Engineering

Job Level
TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

• Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world
• Analyze, monitor, automate repeatable tasks and optimize networks for performance.
• Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals
• Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world
• Analyze, monitor, automate repeatable tasks and optimize networks for performance.
• Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals

Requirements:

• Experienced in Data Center Technologies, including one or more of these: Data Center Networking, Software Defined Networking, Storage Area Networking, Compute.
• Experienced and Knowledge in Nexus ACI and Nexus Standalone OS (2K/5K/7K/9K platform).
• Experienced and Knowledgeable in L2 features such as VPC, PC, and STP.
• Experienced and Knowledgeable in L3 features such as OSPF, BGP EIGRP.
• Experienced and Knowledgeable in ACI Fabric Bring-Up & Forwarding Services.
• Desired Skills (Good to have as value add to this role)
• Experienced and Knowledgeable in VXLAN Features.
• Experienced and Knowledgeable in QoS and Multicast.
• Experienced and Knowledgeable in Nexus Dashboard Insights and Orchestration for ACI.
• Experienced and Knowledgeable in ACI Programmability.
• Experienced and Knowledgeable in ACI Multi-Pod and Multi-Site Implementations.
• Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes).
• Advanced English

Location:
Heredia, CR, 40101

Working place:
Remote

Job description:

About the role:

The Network Security Operations Engineer (Level 3 Support ) is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery.

A day in this role:

• Provide L3 Operational Support
   for complex operational issues, troubleshoot and resolve issues.
• Design, configure, and manage advanced network security solutions, including 
  Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security
   capabilities.
• Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation.
• Employ 
  infrastructure-as-code (IaC)
   and automation techniques, particularly 
  Terraform
  , to streamline the provisioning, configuration, and management of network security tools and environments.
• Conduct in-depth analyses of network traffic patterns and security logs with 
  SIEM tools (e.g., Splunk).
• Support Network Security Infrastructure focusing on patch and lifecycle management.
• Their time will be spent around 60% operations / 40% engineering, often improving operational procedures & persistent issues.
• Mentor and coach within the operations team, expected to guide L1/L2-Support-Level members though issues when uncertain.

The expertise requested:

• At least 7 years of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements.
• Experience with 
  Zscaler ZIA & ZPA, Palo Alto Firewalls
• Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC
  ), and Tufin/Algosec (Firewall Orchestration)
• Hands-on experience with 
  public cloud providers (AWS preferred)
   and cloud infrastructure management.
• Experience with 
  infrastructure-as-code frameworks (e.g., Terraform Cloud)
  .
• Ability to 
  write automation scripts and web services (Python, Bash).
• Strong understanding of 
  network protocols and information security
   best practices.
• Experience working with 
  git source control
   and CI/CD systems (GitLab CI/CD).
• Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems.
• Experience with 
  SIEM (Splunk)
   technologies, event correlations, query management, and custom detections. Experience with 
  observability platforms (Grafana)
• B.S. in Information Technology, Computer Science, or a similar technical program.
• Exceptional communication skills
  , capable of effectively articulating technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Proven ability to self-manage, prioritize tasks, and handle ambiguity and rapid changes in priorities
  .
• Demonstrated experience in managing stakeholder expectations and delivering projects within defined timelines.
• A commitment to continuous learning and adaptability to new technologies and changing environments.
• Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation.

Our Core values are focus to inclusion and diversity, all qualified applicants will be considered for employment and will go thru a fair recruitment process regardless of their race, religion, gender identity, sexual orientation, national origin or disability status.

Your journey with us begin begins here

Onward Search is hiring a
Cloud Network Engineer
for a
global technology leader
. In this role, you'll support the design, development, and optimization of robust and highly scalable
cloud infrastructure services
across AWS, Azure, and GCP.

Key Responsibilities

• Design, implement, and maintain cloud network solutions.
• Work with
  BGP, OSPF, VXLAN/EVPN
  , firewalls (Cisco, Palo Alto, Fortinet), and load balancers.
• Develop
  infrastructure as code
  (Terraform, Ansible, Python).
• Manage TCP/IP-based services (DNS, DHCP, HTTP, SMTP, SSH).
• Ensure performance, availability, and reliability of global cloud networks.
• Lead technical operations across projects and improve automation/self-healing systems.

Qualifications

• 4+ years in network engineering/operations at an ISP or services provider.
• Experience with
  AWS/Azure cloud migrations
  and SDN technologies.
• Strong scripting and automation background (Ansible, Terraform, Python).
• Hands-on with cloud networking protocols and programmable network hardware.
• Cloud certifications (AWS Solutions Architect, AWS DevOps Engineer, etc.) are a plus.

At
CRG,
we are looking for a Network Technician who will be responsible of CRG's customer's networking system to runs efficiently without interruption. The Network Technician proactively manages the network system for one or more customers.

Requirements:

• Fluent in English. Intermediate Proficiency level (must).
• Cisco Certified Network Associate (CCNA) (must).
• 2+ years of experience in a networking role (must).
• Knowledge in LAN and WAN.
• Experience with routing protocols, BGP, OSPF.
• Knowledge in Data Center (plus).
• Excellent skills in developing processes and procedures for customers.
• Excellent oral communication skills, writing and presentation skills.
• Ability to interact with clients in a professional, articulate manner.
• Assertive communication skills, empowerment, proactivity, and effectiveness.

Responsibilities:

• Ensure that the service provided is agile and efficient, using the escalation mechanisms that the company provides.
• Provide support for cases, revisions, diagnosis, and repair of equipment failures, both Hardware and Software, on the assigned platform.
• Ensure the proper functioning of installed equipment and systems and provide instruction to users in the use, operation, and maintenance of equipment.
• Make scheduled visits to customers in order to make installations and / or changes in equipment.
• Carry out the installation of various equipment and components and carry out compatibility tests whenever required.
• Attend and resolve technical queries presented by his superiors and clients, related to the work he develops; interprets blueprints and diagrams of the electronic equipment and software systems that it maintains; requests the materials, spare parts, instruments, and other supplies necessary to carry out the work.
• Ensure that all the services provided are duly documented and that they are duly signed and accepted by the client.
• Lead the client before queries about new technologies or new requirements, clearing up doubts within their scope, providing information or directing them to the trained or certified resource within the company that can help them.