36 Ofertas de Telesales Account Representative en Costa Rica

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

Overview

Principal Responsibilities:
Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.

Closes a medium volume of sales orders.

Sales are medium complexity and the sales rep performs a consultative role for the customers.

Emphasizes features and benefits of represented products/services.

Provide accurate quotes, and ensure correct credit terms and vendor information is in database.

Meets or exceeds all quotas and activity objectives in assigned territory.

Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.

Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.

Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.

Builds the customer/prospect database by profiling and capturing relevant customer and product information.

Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.

Maintains most up-to-date knowledge on products and programs.

Actively participates in assigned sales training, lectures, presentations and meetings.

Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.

Performs other additional duties as assigned.

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to recognize and attend to important details with accuracy and efficiency.

Able to build solid, effective working relationships with others.

Able to constructively work under stress and pressure when faced with high workloads and deadlines.

Able to listen attentively and foster two-way dialogue.

Able to maintain a positive attitude in the face of criticism, rejection, or failure.

Able to provide courteous, timely service when addressing questions and concerns.

Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

Minimum Educational/Experience Requirements:
High school diploma/GED plus the established minimum requirements for the position.

Language: 100% proficiency in English

Additional Education/Previous Experience Recommendations:
College Degree in Business or Marketing preferred.

Requires 2+ years of outbound Telesales experience, technology experience preferred.

Call center or Telesales experience using consultative selling skills preferred.

Demonstrate commitment to task in a highly competitive sales environment.

Ability to overcome technical and business objections of prospective customers.

Possess solid business sense and the ability to profile likely business and technology decision makers.

Professional and polished communication skills both verbal and written.

Possess strong organizational skills and the ability to excel in a fast-paced environment.

Working Conditions:
Professional, office environment.

Occasional non-standard work hours or overtime as business requires.

Some travel required.

The Telesales Account Representative will be responsible for conducting outbound sales calls to sell products to customers (businesses and/or individuals) in order to achieve sales quotas.

"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business.

Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators."

**What You'll Do**:

- Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.
- Closes a medium volume of sales orders.
- Sales are medium complexity, and the sales rep performs a consultative role for the customers.
- Emphasizes features and benefits of represented products/services.
- Provide accurate quotes and ensure correct credit terms and vendor information is in database.
- Meets or exceeds all quotas and activity objectives in assigned territory.
- Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate, and timely escalation, adjusting margins or providing discounts to close a sale.
- Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.
- Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.
- Builds the customer/prospect database by profiling and capturing relevant customer and product information.
- Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.
- Maintains most up-to-date knowledge on products and programs.
- Actively participates in assigned sales training, lectures, presentations, and meetings.
- Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.
- Performs other additional duties as assigned.

**What We're Looking For**:

- High school diploma/GED (Bachillerato en Educación Media) required, college degree in Business or Marketing preferred.
- 100% proficient in English (level B2 or higher) required
- 2+ years of call center or Telesales experience preferred
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to build solid, effective working relationships with others.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to listen attentively and foster two-way dialogue.
- Able to maintain a positive attitude in the face of criticism, rejection, or failure.
- Able to provide courteous, timely service when addressing questions and concerns.
- Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

**Other Education / Certifications**:

- College Degree in Business or Marketing preferred.
- Requires 2+ years of outbound Telesales experience, technology experience preferred.
- Call center or Telesales experience using consultative selling skills preferred.
- Demonstrate commitment to task in a highly competitive sales environment.
- Ability to overcome technical and business objections of prospective customers.
- Possess solid business sense and the ability to profile likely business and technology decision makers.
- Professional and polished communication skills both verbal and written.
- Possess strong organizational skills and the ability to excel in a fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Working Conditions**:

- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires

**What's in it for You?**
- ** Make the Most of our Global Organization**:network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**:our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Work with World-Class Vendors**: our current Telesales Reps are working with some of the biggest brands in technology.
- ** Elective Benefits**: our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match)

The Telesales Account Representative will be responsible for conducting outbound sales calls to sell products to customers (businesses and/or individuals) in order to achieve sales quotas.

This role is within our Customer Managed Services (CMS) department, where you'll work with our internal team, vendor partners, and customers around the world to commercialize and use I.T. products and solutions.

**What You'll Do**:

- Make outbound follow-up calls to existing customers to qualify leads, sell products, and service contracts, performing a consultative role for the customers
- Maintain up-to-date knowledge on products and programs, and actively participate in assigned sales training, lectures, presentations, and meetings
- Actively profile and qualify all customers, using learned sales techniques
- Provide high quality service to customers and prospects
- Assess customer requirements, ensure prompt responses, and provide product information and pricing
- Use and build the customer/prospect database by capturing relevant customer, vendor, and product information
- Use sound judgment and discretion including appropriate and timely escalation, adjusting margins or providing discounts to close a sale
- Recommend improvements or changes to internal processes and data processing to meet or exceed sales goals and achieve higher customer satisfaction

**What We're Looking For**
- High school diploma/GED (Bachillerato en Educación Media) required, college degree in Business or Marketing preferred.
- 100% proficient in English (level B2 or higher) required
- 2+ years of call center or Telesales experience preferred
- Detail-oriented
- Organization and prioritization skills
- Listening and communication skills (verbal and written)
- Courteous, timely service when addressing questions and concerns
- Positive attitude in the face of criticism, rejection, or failure
- Multi-cultural interpersonal skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Working Conditions**:

- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires.

What's in it for You?
- **Make the Most of our Global Organization**: network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**:our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Work with World-Class Vendors**: our current Telesales Reps are working with some of the biggest brands in technology.
- ** Elective Benefits**: our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more!
- ** Earn Bonuses**:you'll have the opportunity to earn bonuses on your base salary based on your personal and team performance.
- ** Elevate Your Personal Well-Being**:boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

**Overview**:
**Principal Responsibilities**:

- Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.
- Closes a medium volume of sales orders.
- Sales are medium complexity and the sales rep performs a consultative role for the customers.
- Emphasizes features and benefits of represented products/services.
- Provide accurate quotes, and ensure correct credit terms and vendor information is in database.
- Meets or exceeds all quotas and activity objectives in assigned territory.
- Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.
- Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.
- Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.
- Builds the customer/prospect database by profiling and capturing relevant customer and product information.
- Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.
- Maintains most up-to-date knowledge on products and programs.
- Actively participates in assigned sales training, lectures, presentations and meetings.
- Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.
- Performs other additional duties as assigned.

**Knowledge, Skills, and/or Abilities Required**:

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to build solid, effective working relationships with others.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to listen attentively and foster two-way dialogue.
- Able to maintain a positive attitude in the face of criticism, rejection, or failure.
- Able to provide courteous, timely service when addressing questions and concerns.
- Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

**Minimum Educational/Experience Requirements**:

- High school diploma/GED plus the established minimum requirements for the position.
- Language: 100% proficiency in English

**Additional Education/Previous Experience Recommendations**:

- College Degree in Business or Marketing preferred.
- Requires 2+ years of outbound Telesales experience, technology experience preferred.
- Call center or Telesales experience using consultative selling skills preferred.
- Demonstrate commitment to task in a highly competitive sales environment.
- Ability to overcome technical and business objections of prospective customers.
- Possess solid business sense and the ability to profile likely business and technology decision makers.
- Professional and polished communication skills both verbal and written.
- Possess strong organizational skills and the ability to excel in a fast-paced environment.

**Working Conditions**:

- Professional, office environment. Occasional non-standard work hours or overtime as business requires. Some travel required.

**"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators."**

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: N

**Summary**:
**Principal Responsibilities**:

- Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.
- Closes a medium volume of sales orders.
- Sales are medium complexity and the sales rep performs a consultative role for the customers.
- Emphasizes features and benefits of represented products/services.
- Provide accurate quotes, and ensure correct credit terms and vendor information is in database.
- Meets or exceeds all quotas and activity objectives in assigned territory.
- Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.
- Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.
- Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.
- Builds the customer/prospect database by profiling and capturing relevant customer and product information.
- Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.
- Maintains most up-to-date knowledge on products and programs.
- Actively participates in assigned sales training, lectures, presentations and meetings.
- Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.

**Other Duties & Responsibilities**:

- Additional duties as assigned
- Meets attendance and punctuality standards

**Knowledge, Skills, and/or Abilities Required**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to build solid, effective working relationships with others.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to listen attentively and foster two-way dialogue.
- Able to maintain a positive attitude in the face of criticism, rejection, or failure.
- Able to provide courteous, timely service when addressing questions and concerns.
- Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

**Minimum Educational/Experience Requirements**:

- High school diploma/GED plus the established minimum requirements for the position.
- Language: 100% proficiency in English

**Additional Education/Previous Experience Recommendations**:

- College Degree in Business or Marketing preferred.
- Requires 2+ years of outbound Telesales experience, technology experience preferred.
- Call center or Telesales experience using consultative selling skills preferred.
- Demonstrate commitment to task in a highly competitive sales environment.
- Ability to overcome technical and business objections of prospective customers.
- Possess solid business sense and the ability to profile likely business and technology decision makers.
- Professional and polished communication skills both verbal and written.
- Possess strong organizational skills and the ability to excel in a fast-paced environment.

**Working Conditions**:

- Professional environment.
- Occasional non-standard work hours or overtime as business requires.
- Some travel may be required.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

Handle inbound and outbound calls and SMS with existing and new customers to sell health products
- Good compensation br>- 8 am to 5 pm M-F
- Not remote.
- No experience required.
- A native level of English is a must.
Send CV and a photo to apply for this position

We are seeking hardworking and dedicated professionals to join our growing team of Europe Experts. The purpose of the Reservations Coordinator is support the needs of our Travel Agent Partners in the period between initial deposit and completion of trip.

**Who we are**:
Established in 1990, Europe Express provides high-quality, custom travel to Europe for their North American clients. The company serves both private group and FIT leisure markets, working exclusively with travel advisors to book everything from air and rail to hotels and sightseeing tours.

**Location**:
This is a hybrid role where you will be required to spend a minimum of 2 days in our office located in Escazu Village, San Jose.

**Salary**:
The position offers a base salary plus commission, health benefits, paid time off, travel benefits, employee assistance program and career progression opportunities.

**Scheduling**:
This is a full-time, 40 hours a week position with day time shifts (Mon-Fri / Tues-Sat / Wed-Sun).

**What you will be doing**:

- Discover needs of client through consultative sales approach.
- Create custom Europe destination itineraries to include arrangements for air, hotels, sightseeing and ground transportation.
- Research and price services to align within client budget expectations.
- Provide guidance and make recommendations on routing of itinerary based on client needs.
- Re-sell product when necessary, e.g. hotel closures, major airline schedule changes, service disruptions.
- Educate Travel Agent Partners about Europe Express products.
- Develop and maintain relationships with clients to ensure repeat business.
- Research and maintain current knowledge of all product offerings.
- Exceed customer expectations and NPS satisfaction targets.

**What we are looking for**:

- 3+ years of sales experience in travel industry with a focus on Europe destinations required.
- Proven success in meeting or exceeding inside sales goals required.
- Demonstrated customer service and self-management skills required.
- Background in a consultative sales environment, preferably within the travel industry required.
- Experience with business-to-business sales and relationship/account management building skills preferred.
- Experience with web-based computer systems required.
- Knowledge of airline reservation GDS systems desired (Amadeus preferred).
- High level of written and verbal English communication skills.
- Ability to work independently and as a team.
- Ability to work hours aligned with Pacific Time Zone.
- Strong knowledge of Hubspot and MS Teams.
- Must be flexible and responsive to changing priorities while working to meet immediate deadlines.

**Physical and/or Home Office Requirements**:

- Reliable and secure internet: minimum of 30mbps download and 6mbs upload speed.
- Confidential space to protect company sensitive information.
- Requires ability to sit for long periods of time.

**Our values**:
**Passion**
- We exceed our customers’ expectations by listening and asking the right questions.
- We delight our customers by crafting inspirational itineraries.
- We have a desire to succeed and provide outstanding value.

**Partnership**:

- We care about the long-term well-being of our employees, customers and suppliers.
- We support and value our colleagues and enjoy working as a team.

**Leadership**:

- We are all leaders, encouraging, exciting and motivating each other.
- We achieve operational excellence by making brave decisions.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.

We look forward to getting to know you!

LI-VL1 #LI-HYBRID

Requirements:
High school diploma or higher br>Technical Computer literacy (Microsoft package, Goggle suite, etc)
Languages (Full English B2+)
At least 3 years of working experience in hard sales (any sales)
Excellent communication skills
Team work
Attentiveness
Problem solving skills
Multitasking
Adaptability to change
Attention to detail
Goal oriented( High school diploma or higher
Technical
Computer literacy (Microsoft package, Goggle suite, etc)
Languages
English CEFR C1-C2 (Native), Spanish
Experience
At least 3 years of working experience in hard sales
Competencies
Excellent communication skills
Team work
Attentiveness
Problem solving skills
Multitasking
Adaptability to change
Attention to detail
Goal oriented (Commissions are earned)
Salary: $1300 plus commissions

Requirements:
High school diploma or higher br>Technical Computer literacy (Microsoft package, Goggle suite, etc)
Languages (Full English B2+)
At least 3 years of working experience in hard sales (any sales)
Excellent communication skills
Team work
Attentiveness
Problem solving skills
Multitasking
Adaptability to change
Attention to detail
Goal oriented( High school diploma or higher
Technical
Computer literacy (Microsoft package, Goggle suite, etc)
Languages
English CEFR C1-C2 (Native), Spanish
Experience
At least 3 years of working experience in hard sales
Competencies
Excellent communication skills
Team work
Attentiveness
Problem solving skills
Multitasking
Adaptability to change
Attention to detail
Goal oriented (Commissions are earned)
Salary: $1300 plus commissions