17 Ofertas de Ui Developer en Costa Rica
Front End Developer-ui/ux
Hoy
Trabajo visto
Descripción Del Trabajo
**Company Overview**
Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned with Microsoft and other leaders in the cloud computing space.
What sets Hitachi Solutions apart is both our industry focus, and the intellectual property that we bring to our customers. Recognized for our achievements year after year, we strive to be the trusted advisor of large and medium sized enterprises alike - helping them move fast to achieve strategic business initiatives with distinguished engineering, hard work, and compassion. With over 3,000 team members across 14 countries, in our 18 years of focus our company has seen explosive growth and high customer satisfaction. This has allowed us to offer exceptionally compelling salaries, 401k match, family leave, and health benefits. And no - we will not make you come into an office or ask for an inflexible work schedule.
A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies
The front-end UX Developer is an integral part of the User Experience practice working directly with the customer, our product design team, and other development teams. They are a developer by trade, with a laser-focus on front-end technologies, languages, and stacks. They should be able to articulate important UI decisions and advocate for users, and their experience, within the development teams. This position requires the ability to author clean, semantic, code leveraging core web languages (HTML/CSS/JS) from scratch.
**Responsibilities**:
- Author HTML/CSS/JS, from scratch, to translate UI design into code
- Speak both the "UX language" and the "developer language" to help everyone align
- Be the "connective tissue" between UX teams and development teams
- Be the first user of the interface and speak up when you see areas for improvement
- Help teams choose the right tool for the job without relying on libraries and frameworks to complete a task
- Help author tools for other teams to speed up their workflows (design systems, internal frameworks, etc.)
- Be part of the upfront stages of a project to lend front-end expertise to design/architecture decisions
- Help educate other developers to up-skill in the practice of front-end development
- Be able to focus on making the UI accessible to all needs
- Troubleshoot existing issues and/or locate ways to improve UI performance
- Locate poor architecture/design decisions and feel comfortable raising concerns
- Act as a "fullstack" developer in certain cases and be comfortable in a few back-end technologies
- Be embedded into both client and internal teams to execute development backlog items
- Participate in UX activities such as user-testing, design-sprints, workshops, etc.
**Qualifications**
**Skills we expect from you**:
- 3-5+ years of professional experience in UI development
- Advanced knowledge of CSS and JavaScript
- Proficient in authoring HTML from scratch
- Proficient in Typescript
- Experience working with a design system with a bonus for having helped author one
- Deep understanding of how HTTP requests work (understand the platform)
- Proficient in CLI tools (git/npm/etc.)
- Ability to translate design to code, from-scratch, with HTML and CSS (no bootstrap/material/etc.)
- Basic understanding of Figma and similar design/layout tools
- Deep understanding of modern layout techniques (CSS-grid/flexbox)
- Experienced in modern front-end build systems (rollup/esbuild/etc.)
- Deep understanding of component-based design architecture
- Highly experienced in a11y and advanced techniques for making UIs accessible to all
- Experience working in and with Agile Scrum teams
- Strong verbal & written communication skills
**Additional Information**
**Who you are**:
- Skilled in developing rich user interfaces
- Artistically minded
- Laser-focused on front-end UIs
- Passionate about facets of user experience and product design
- Passionate about facets of back-end development
- Dedicated to the user
- Not satisfied with good enough
- Adept at working collaboratively across different teams
- Willingness to say, "I don't know" and the determination to seek an answer
- Able to deliver with high quality
- Constantly working to up-skill
- A keen understanding of the industry trends
- A CSS/JS nerd
All your information will be kept confidential according to EEO guidelines.
**Beware of scams
Front End Developer-ui/ux
Hoy
Trabajo visto
Descripción Del Trabajo
**Company Overview**
Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned with Microsoft and other leaders in the cloud computing space.
What sets Hitachi Solutions apart is both our industry focus, and the intellectual property that we bring to our customers. Recognized for our achievements year after year, we strive to be the trusted advisor of large and medium sized enterprises alike - helping them move fast to achieve strategic business initiatives with distinguished engineering, hard work, and compassion. With over 3,000 team members across 14 countries, in our 18 years of focus our company has seen explosive growth and high customer satisfaction. This has allowed us to offer exceptionally compelling salaries, 401k match, family leave, and health benefits. And no - we will not make you come into an office or ask for an inflexible work schedule.
A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies
**Job Description**:
The front-end UX Developer is an integral part of the User Experience practice working directly with the customer, our product design team, and other development teams. They are a developer by trade, with a laser-focus on front-end technologies, languages, and stacks. They should be able to articulate important UI decisions and advocate for users, and their experience, within the development teams. This position requires the ability to author clean, semantic, code leveraging core web languages (HTML/CSS/JS) from scratch.
**Responsibilities**:
- Author HTML/CSS/JS, from scratch, to translate UI design into code
- Speak both the "UX language" and the "developer language" to help everyone align
- Be the "connective tissue" between UX teams and development teams
- Be the first user of the interface and speak up when you see areas for improvement
- Help teams choose the right tool for the job without relying on libraries and frameworks to complete a task
- Help author tools for other teams to speed up their workflows (design systems, internal frameworks, etc.)
- Be part of the upfront stages of a project to lend front-end expertise to design/architecture decisions
- Help educate other developers to up-skill in the practice of front-end development
- Be able to focus on making the UI accessible to all needs
- Troubleshoot existing issues and/or locate ways to improve UI performance
- Locate poor architecture/design decisions and feel comfortable raising concerns
- Act as a "fullstack" developer in certain cases and be comfortable in a few back-end technologies
- Be embedded into both client and internal teams to execute development backlog items
- Participate in UX activities such as user-testing, design-sprints, workshops, etc.
**Qualifications**:
**Skills we expect from you**:
- 3-5+ years of professional experience in UI development
- Advanced knowledge of CSS and JavaScript
- Proficient in authoring HTML from scratch
- Proficient in Typescript
- Experience working with a design system with a bonus for having helped author one
- Deep understanding of how HTTP requests work (understand the platform)
- Proficient in CLI tools (git/npm/etc.)
- Ability to translate design to code, from-scratch, with HTML and CSS (no bootstrap/material/etc.)
- Basic understanding of Figma and similar design/layout tools
- Deep understanding of modern layout techniques (CSS-grid/flexbox)
- Experienced in modern front-end build systems (rollup/esbuild/etc.)
- Deep understanding of component-based design architecture
- Highly experienced in a11y and advanced techniques for making UIs accessible to all
- Experience working in and with Agile Scrum teams
- Strong verbal & written communication skills
Additional Information
**Who you are**:
- Skilled in developing rich user interfaces
- Artistically minded
- Laser-focused on front-end UIs
- Passionate about facets of user experience and product design
- Passionate about facets of back-end development
- Dedicated to the user
- Not satisfied with good enough
- Adept at working collaboratively across different teams
- Willingness to say, “I don’t know” and the determination to seek an answer
- Able to deliver with high quality
- Constantly working to up-skill
- A keen understanding of the industry trends
- A CSS/JS nerd
All your information will be kept confidential according to EEO guidelines.
**Beware of scams
Software Engineer Ii - Web/ui Asp.NET Developer
Hoy
Trabajo visto
Descripción Del Trabajo
- Transform non-technical, business requirements into technical requirements
- Break down program specifications into its simplest elements and translate this logic into a programming language.
- Prepare effort/cost estimates which consistently demonstrate minimum deviation from plan.
- Accountable and responsible for meeting project timelines
- Work with minimum guidance from senior resources, and collaborate with internal team members, shared services teams as well as external stakeholders as needed throughout each project’s lifecycle
- Proactively identify bottlenecks and bugs, and devise solutions to mitigate and resolve these issues
- Develop and maintain code quality, organization, and automatization
- Proactively contribute to and shape quality deliverables, particularly during the design phase
- Anticipate and participate in code reviews to ensure quality deliverables
- Practice and encourage knowledge sharing with a focus on establishing best practices
- Ready to work in flexible time zone as per client requirement(s).
**Qualifications and Experience Required**
- Bachelor’s Degree in Computer Science required; Master’s degree preferred.
- Minimum 2yrs of experience in Angular1.x,8,9 is must.
- Strong knowledge of Test-Driven Development
- Have knowledge of JavaScript design pattern, which includes Modular pattern, singleton pattern, prototype design pattern.
- Have working knowledge of UNIX commands and scripting.
- Excellent written and verbal communication skills. Must be able to effectively communicate across all levels of the organizations with regard to all aspects of a project solution with managers, client and project team.
- Strong interpersonal abilities to collaborate across teams
- Can think creatively and provide innovative designs and solutions to problems.
- Experience/knowledge of entire software lifecycle process/SDLC.
- Experience developing and deploying Chrome Extension.
**Salary**: ₡1,500,000.00 - ₡2,000,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
**Language**:
- English Level C1+ or B2+ (required)
UI Engineer

Hoy
Trabajo visto
Descripción Del Trabajo
**Role Summary**
We are looking for a UI Engineer to join our web marketing team to help us deliver engaging user experiences to our customers. You should be passionate about web development and in particular front end development. You should have experience of working in agile teams bringing to life site designs. Reporting to the Web UI manager, you will collaborate with the AEM, QA engineers as well as product owners, and stakeholders.
**What you'll get to do**
+ Contribute to all phases of the software development lifecycle including support/sustenance of web-based applications/properties.
+ Work in agile, rapid development, and prototyping environments.
+ Mentor existing/new team members with delivery processes, project-based findings, and support.
+ Ensure the technical feasibility of UI/UX designs and optimize for maximum speed and scalability.
+ Responsible for ongoing support and maintenance - it will include testing.
**Must-have Qualifications**
+ 5+ years of experience in web development, in-depth experience developing numerous web experiences.
+ Bachelor's degree in computer science, Information Technology, or related field with progressive experience in Software Engineering.
+ Solid experience in developing responsive Web Design, HTML5, CSS3, JavaScript, Object Oriented JavaScript and JQuery.
+ Front-end build tools (Grunt, Webpack) plus experience with GIT and NodeJS.
+ Experience in CSS and Sass.
+ Experience in Using AI in the development process
+ Knowledge of Content Delivery Networks (CDNs)
+ Good understanding of UI best practices and RESTful services.
+ Ideal candidate will have Adobe Experience Manager (AEM) or any CMS experience
+ Ideal candidate will have AEM component creation workflow knowledge, including HTML Template Language (HTL Sightly)
+ Ideal candidate will have experience in SPA frameworks like React
+ Ideal candidate will have experience in GraphQL
+ Experience with continuous integration/build tools (Jenkins).
+ Appreciation for design, usability, cross-browser compatibility and accessibility concerns.
+ Strong sense of web design and attuned to the fundamentals of user experience.
+ SCRUM/Agile development methodologies
**Base Salary Range 23,950,800 - 31,762,800 CRC**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Senior Front End Developer (Remote)
Hoy
Trabajo visto
Descripción Del Trabajo
As a Senior Frontend Developer, you will be responsible for designing and implementing the user-facing components of our website and ensuring a seamless user experience. You will collaborate with our team of designers and developers to develop and maintain our WordPress-based websites.
**What You Will Do**:
- Design, develop, and maintain user-facing web interfaces
- Write well-designed, testable, reusable and efficient code
- Produce detailed specifications and write process documentation
- Contribute in improving system quality by identifying issues and common patterns, debugging, and developing standard operating procedures
- Cooperate with back-end developers and web designers to improve usability
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Assist in the definition of project scope and objectives, and formulate plans to achieve them
- Adhere to industry best practices for front-end development
- Stay up-to-date on emerging technologies
- Mentor junior developers and provide technical responses to other teams
**What You Have Done**:
- Required Skills and Qualifications
- Expertise in WordPress CMS, HTML, CSS, JavaScript
- React (nice to have)
- Knowledge of backend programming (PHP, MySQL)
- Proper use of GitLab/GitHub repositories
- Strong understanding of responsive design principles
- A clear understanding of SEO and best practices
- Ability to work independently and with a team to meet deadlines
- Excellent communication and problem-solving skills
Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally.
Percona is remote-first and globally dispersed; we have colleagues in more than 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.
Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.
Senior Front End Developer (Aem) - Cm0565
Hoy
Trabajo visto
Descripción Del Trabajo
**You will**:
- Use modern front-end frameworks and digital pattern libraries to rapidly prototype with code.
- Deliver solutions that balance technical and business requirements by choosing the best mix of cutting-edge technology.
- Work with project teams to understand business and user requirements.
- Exercise quality control on all aspects of web development to maintain high coding standards and practices.
**You have**:
- 6+ years-experience in development with hand-coding advanced HTML, CSS, HTML5, CSS3, and JavaScript.
- Experience in **AEM** (Adobe Experience Manager) and component development.
- Experience developing with modern front-end tools and frameworks such, e.g, SASS, Node.js, Vuejs,
- Demonstrated understanding of Responsive Web Design principles.
- Proficiency in Semantic HTML Markup.
- Accessibility knowledge (WCAG 2.0 Level AA).
- Experience diagnosing and solving cross-browser/cross-platform issues.
- Experience working with cross-functional and cross-office teams.
- Experience with complex UI/ animations/ authoring/ building components.
Front End Developer (Emails and Banners) - Cr0371
Hoy
Trabajo visto
Descripción Del Trabajo
**In this role, you will**
- Responsible for translating graphic designs delivered in composition documents into standard-compliant HTML and CSS
- Work closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development
- Translate graphical designs and wireframes into fully styled markup code
- Implement technical solutions following the Capability’s best practices
- Provide feedback on policies and procedures when an opportunity for improvement exists
- Proactively provide coaching and support to other members of the in fulfilling their tasks and improving their performance and overall technical skills
- Ensure concise and clear documentation is maintained by all peers for the projects as dictated by each Capability’s guidelines and best practices
- Debug or troubleshoot complex or critical issues that cannot be handled by junior positions, and provides root cause analysis
**What are we looking for? Besides a great attitude,**
**You should have**:
- Ideally, intermediate-advanced English Proficiency (B2+ reading, writing, and conversation)
- At least 2+ years of experience working with Front-End technologies (HTML/CSS/JavaScript)
- Experience dealing with Cross-browser and Responsive development
- Excellent knowledge of recent development practices (Mobile First, MVC, Object-Oriented development)
- Basic experience with popular JavaScript frameworks and cross-browser compatibility
- Work experience with automation and pre-processing tools (e.g., Gulp, SASS)
- Work experience integrating web solutions with external web services advanced-level knowledge of Front-End technologies (e.g., HTML, CSS, JavaScript)
- Knowledge of pre-processed CSS styling (SASS, LESS)
- Capable of working with version control systems (GIT)
- Capable of building proof of concept prototypes
- Capable of integrating a web solution based on a Content Management System
- Capable of consuming, parse and translate SOAP or REST web services
**It’s a plus if you have**:
- BS in Computer Science or related technical discipline; or equivalent experience as Software Developer)
- Capable of writing code compliant with modern accessibility (e.g., ARIA, WCAG, Microformats, ADA, RDF) and SEO guidelines and best practices
- Previous experience in pharmacy accounts
- Experience in Digital Agencies projects, Web development projects, SCRUM/Agile software projects)
- Knowledge of design patterns (e.g., model-view-controller, observer, object-oriented, etc.) and working with several mainstream libraries and frameworks (jQuery, React, VueJS, or any other)
**Competencies to be successful in this role**:
- Decision Quality
- Cultivates innovation
- Tech Savvy
- Optimizes Work Process
- Communication
- Teamwork
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Front-end Wordpress Developer
Hoy
Trabajo visto
Descripción Del Trabajo
- Create custom WP themes from XD & Figma files, focusing on attention to detail
- Participate in the development and deployment of responsive WordPress websites & landing pages
- Use best practices to meet Core Web Vitals criteria and web standards
- Perform cross-browser, and functional tests on websites
- Customize existing themes and plugins to meet design requirements
- Provide status updates to managers and team members
**Requirements**:
- Strong understanding of WordPress CMS & theme development
- 2+ years’ experience in front-end development using HTML5, CSS3, JavaScript & jQuery
- Experience developing pixel-perfect, responsive WordPress websites from XD / Figma files
- Experience with debugging tools & Core Web Vitals
- Experience customizing features through WordPress child themes
- Experience with common WordPress builders (Guttenberg, Elementor, WP Bakery, DIVI, etc)
- Ability to work without supervision, and produce quality work
- Ability to communicate effectively with peers & managers
- Experience with RESTful APIs is a plus
- SEO experience is a plus
- Experience using code versioning tools is a plus
Typical Day
- Login to VPN, Jira, MatterMost, Outlook
- Morning call with team members
- Catch up on communications
- Review Jira issues
- Select an issue
- Save the day!
Tipo de puesto: Tiempo completo
Salario: A partir de ₡1,005,000.00 al mes
Consideraciones ante el COVID-19:
The first dose of Covid 19 vaccine is required.
Experiência:
- tres: 2 años (Deseable)
Idioma:
- inglés profesional (Obligatorio)
Front End Wordpress Developer (Experienced With..
Hoy
Trabajo visto
Descripción Del Trabajo
Blacksmith Agency is a boutique digital agency based out of Phoenix, AZ, specializing in top-of-the-line, custom website design and development. By forging digital products and online experiences rooted in user expectations and data, Blacksmith helps partners grow, innovate, and exceed their business objectives. Top clients include Google, General Electric, Voss Water, Arizona State University, and many more!
**Our Proposal**
**We are looking for a Front End WordPress Developer that can**:
- Spearhead the development of unique, custom WordPress themes and plugins for our clients
- Transform completed designs into interactive web experiences with beautiful, clean code
- Work both with UX/UI Web Designers and back-end developers to integrate everything from interactive landing pages to full-fledged dashboards and web apps.
**It can be a perfect match if you meet**:
- Custom and built from scratch in WordPress
- Hands-on experience with SASS/SCSS/LESS and Flexbox
- 4+ years of experience in Software Development
- Expert-level skills in HTML, CSS, and JavaScript
- Experience building custom WordPress themes/plugins
**It would be a plus if you have**:
- Experience with Angular, React, or other JavaScript frameworks
- Ability to use a taskrunner (ie: Gulp/Grunt/Webpack) to generate website assets
- Experience working with Laravel PHP Framework
- Testing experience
**What do we offer?**
- Competitive USD paid
- Remote - 100% work from home
- Bonuses
Web Developer
Ayer
Trabajo visto
Descripción Del Trabajo
Location: Remote br>Employment Type: Full-Time
Experience Level: 3-5 Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)
Work Schedule:
Time Range: Between 7 AM – 7 PM CST < r>Working Hours: 9 hours per day (8 working hours + 1-hour break)
Days Off: Sundays and Mondays (2 days per week)
Job Overview:
We are seeking a proactive, technically skilled, and client-oriented Web Developer to join our growing team. This role goes beyond coding—you’ll be engaging directly with clients, making live site updates, deploying websites, and ensuring seamless integration with our software solutions. If you are someone who thrives in a fast-paced, detail-driven environment and values delivering outstanding service through clean code and thoughtful communication, we’d love to meet you.
br>Key Responsibilities:
The responsibilities for this role include, but are not limited to, the following:
1. Client Communication and Support via Zendesk
Respond promptly to client inquiries via Zendesk email, phone, and online meetings.
Send out website content forms to new clients or submit JIRA requests if content is being pulled from existing websites.
Perform edits on live or demo websites using HTML, CSS, and JavaScript.
Deploy changes and conduct quality checks before explaining updates to clients via email—complete with screenshots and links to revised pages. < r>Handle scheduled client calls and provide calendar links for meetings, especially for major revisions.
Ensure client issues and tickets are resolved efficiently—preferably within the same or following business day. < r>Deliver exceptional customer service in both written and verbal English communication.
2. Website Preparation and Demo Management
Prepare demo websites to a professional standard for client previews, following internal guidelines.
Lead online demo walkthroughs, showcasing integration with our software.
Take detailed notes, screenshots, and gather client change requests for implementation.
3. Site Deployment and Domain Management
Deploy websites using AWS scripts and GitBash.
Manage and update DNS records, including validating domains for email functionality.
Deactivate websites as required.
4. Team Collaboration and Documentation
Work closely with Onboarding Account Managers to ensure a smooth client onboarding experience.
Provide weekly follow-ups with onboarding clients to maintain project momentum.
Keep all related documentation up to date throughout every stage of the development and onboarding process.
Expectations and Work Style:
Demonstrate high levels of motivation and self-initiative.
Navigate onboarding and training independently using provided documentation and videos.
Show proficiency in responsibilities within the first month.
Flexibly take on additional assignments when needed, such as assisting the principal designer/developer with demo site creation during low ticket volume periods.
Training Includes:
Shadowing experienced web developers.
Access to a comprehensive library of training materials on:
File organization and project management
Deployment and quality control procedures
Site removal and security protocols
Required Information Security & HIPAA Compliance Training
Qualifications:
Proven experience with HTML, CSS, JavaScript
Experience using AWS, GitBash, and managing DNS records
Familiarity with Zendesk, JIRA, or similar customer support tools
Strong written and verbal English communication skills
Ability to manage multiple client projects simultaneously and independently
A customer-focused mindset and attention to detail
Comfortable working in a remote, fast-paced environment
Prior experience in healthcare, SaaS, or HIPAA-compliant environments
Experience working within Agile or ticket-based systems
Basic design skills or familiarity with CMS platforms
System Requirements:
To ensure you can perform this role efficiently in a remote setting, please ensure your setup meets the following minimum requirements:
Operating System: Windows 10/11 or macOS (latest version recommended)
Processor: Intel Core i5 or equivalent (i7 or higher preferred)
RAM: 8 GB (16 GB or higher recommended)
Internet: Stable high-speed internet (minimum 25 Mbps download / 10 Mbps upload)
Monitor: At least one external monitor (dual-monitor setup preferred)
Headset: Noise-canceling headset for clear communication
Software Tools:
Latest versions of Google Chrome or Firefox
Access to GitBash, AWS tools, Google Workspace, and project management tools (e.g., Jira, Zendesk)
Antivirus and endpoint security software installed and regularly updated