36 Ofertas de Key Account Manager en Costa Rica

Sobre Nosotros

OPPO
, fundada en 2004, es una de las principales marcas de tecnología a nivel mundial. Reconocida por su innovación, diseño y excelente relación calidad-precio en smartphones, hoy tenemos presencia en más de 60 países y seguimos creciendo en Latinoamérica.

En 
Costa Rica
 buscamos un 
Key Account Manager (KAM)
 con experiencia sólida en cuentas estratégicas para liderar las relaciones comerciales con nuestros socios clave.

Requisitos

• Mínimo 6 años de experiencia como Key Account Manager, gestionando negociaciones corporativas a nivel directivo.
• Inglés avanzado (oral y escrito), con capacidad para negociar, presentar y reportar.
• Excelentes habilidades de comunicación, negociación y relaciones públicas.
• Organización, coordinación y capacidad para trabajar bajo presión.
• Perfil estratégico, orientado a resultados, con iniciativa y liderazgo.

Responsabilidades

• Desarrollar y fortalecer la relación entre OPPO y los clientes estratégicos (
  Sell-In
  ).
• Liderar la gestión de productos y políticas comerciales, con seguimiento en puntos de venta (
  Sell-Through
  ).
• Coordinar y ejecutar actividades promocionales y de marketing junto con los socios.
• Analizar información de mercado y competencia para la toma de decisiones estratégicas.
• Supervisar el desempeño de productos, soluciones y proyectos clave con diferentes operadores y canales.

Multicómputos es un integrador de tecnología líder con sede en Rep. Dominicana y oficinas ubicadas en toda Centroamerica y Caribe, con experiencia sirviendo a las regiones del Caribe y Centroamérica. Con más de 37 años de experiencia, hemos implementado soluciones tecnológicas para diferentes verticales de negocios, incluidos Financiero, Seguros, Telecomunicaciones, Gobierno, Comercio minorista, Servicios y otros. Hemos formado alianzas sólidas con los mejores socios tecnológicos y un equipo con conocimiento de las tecnologías que impulsan la transformación digital. Nuestra experiencia incluye centro de datos, virtualización, ciberseguridad, redes, aplicaciones, comunicaciones, nube y servicios.

Este rol consolidará y ampliará las relaciones comerciales con las principales cuentas de la empresa, asegurando su satisfacción, crecimiento y fidelidad, y contribuyendo activamente al cumplimiento de los objetivos comerciales establecidos.

• Desarrollar y mantener sólidas relaciones con los clientes clave de la empresa para retenerlos y asegurar el crecimiento de las cuentas asignadas.
• Actuar como principal punto de contacto entre los clientes clave y las áreas internas de la empresa, para garantizar que sus necesidades sean atendidas de manera eficiente.
• Supervisar los equipos de cuentas asignados a cada cliente clave, para garantizar que estén orientados al logro de los objetivos y ofrecer un servicio excepcional.
• Identificar y captar nuevas oportunidades de negocio, dentro de las cuentas clave para contribuir al logro de los objetivos establecidos.
• Negociar contratos y cerrar acuerdos, para maximizar los beneficios de la empresa y lograr acuerdos beneficiosos.
• Preparar informes regulares sobre el progreso, los objetivos, y las previsiones de las cuentas claves para proporcionar visibilidad y transparencia sobre objetivos alcanzados y previsiones, a fin de contribuir a la toma de decisiones informadas.
• Analizar datos y estadísticas de ventas para mejorar las estrategias comerciales y de marketing de las cuentas clave, para identificar patrones y áreas de mejora que permitan ajustar las estrategias para lograr un crecimiento sostenible y una mayor satisfacción del cliente.
• Mantener actualizada la base de datos de clientes en el CRM de la empresa, a fin de identificar oportunidades de ventas, gestionar las relaciones con los clientes, segmentarlos acorde a criterios relevantes (industria, tamaño, ubicación geográfica, etc), que permitan identificar patrones y tendencias que sirvan de insumo en la toma de decisiones estratégicas.

Requisitos:

• Titulación en Ingeniería Industrial, Sistemas, computación, Mercadeo, Economía o áreas afines.
• Experiencia de 4 a 6 años en funciones relacionadas al puesto.
• Experiencia en la gestión de ventas especializadas y estratégicas comerciales en empresas del sector Tecnología.
• Conocimiento de Administración de Proyectos, Ventas y Gestión Financiera.
• Dominio Avanzado de herramientas de MS Office (Excel, Word, Power Point). (Preferible)
• Conocimiento avanzado de Ventas estratégicas.
• Conocimiento en Estándares de calidad (ISO, Six Sigma, etc.). (Preferible)
• Habilidades analíticas y de resolución de problemas fuertes.
• Excelentes habilidades de comunicación y presentación.
• Habilidades de toma de decisiones estratégicas.
• Conocimiento en procesos logísticos.
• Conocimiento en Gestión de Riesgos.
• Conocimiento en Gestión de Personal.
• Conocimiento de Ciberseguridad.

Company Description

ADN Care is a leading company in corporate wellness and health advisory services. We specialize in providing return on investment (ROI) through corporate wellness programs. Our first Essential Health and Wellness Center, located in Costa Rica, offers comprehensive health and wellness services for corporate clients.

Role Description

This is a full-time hybrid role for a Key Account Manager, based in Heredia, Costa Rica. The Key Account Manager will be responsible for managing relationships with key clients, developing and executing account strategies, and ensuring client satisfaction. Day-to-day tasks include meeting with clients, pursuing new business opportunities, and collaborating with internal teams to deliver tailored solutions. The role offers flexibility with some work from home acceptable.

The Key Account Manager at
ADN Care
will be responsible for managing relationships with the company's most strategic accounts, particularly large enterprises that seek corporate wellness solutions through ADN Care's products. The KAM must ensure an exceptional customer experience, facilitating the sales process, tracking results, and continuously seeking new opportunities to add value to the business relationship.

Responsibilities

1. Key Account Management

• Manage and develop relationships with key accounts, acting as the primary point of contact with the most important clients.
• Serve as the brand ambassador of ADN Care within key accounts, ensuring a superior customer experience and advocating for the company's values and results.

2. Identification of Growth Opportunities

• Identify new business opportunities within existing accounts (upselling, cross-selling), by proposing personalized solutions that align ADN Care's services with the clients' evolving needs.
• Work closely with the marketing and sales teams to create value propositions that meet customer expectations and objectives.

3. Account Strategy Development

• Develop long-term strategic plans for each key account, ensuring that wellness solutions are implemented effectively and sustainably.
• Monitor the evolution of each account, anticipating potential challenges and resolving them proactively.

4. Sales Cycle Management

• Oversee the entire sales process: prospecting, negotiation, closing, and delivery of products and services to clients.
• Manage post-sales relationships to ensure ongoing customer satisfaction.

5. Communication and Presentations

• Deliver high-level presentations to executive leadership and other stakeholders within key accounts.
• Clearly communicate the value of ADN Care's products and how its solutions contribute to the organization's wellness and health objectives.

6. Internal Collaboration

• Work closely with other departments (marketing, operations, and customer service) to ensure client expectations are met efficiently and effectively.
• Coordinate internal efforts to deliver personalized support, solve problems, and guarantee long-term client retention.

7. Contract and Renewal Management

• Ensure contracts are properly managed, including renewals and necessary modifications.
• Identify opportunities for account expansion and secure long-term business continuity.

8. Results and ROI Analysis

• Continuously track and analyze the outcomes generated by the services provided to key accounts.
• Demonstrate the tangible impact of wellness programs and present periodic reports on account progress, key KPIs, and ROI.

9. Feedback and Continuous Improvement

• Collect direct client feedback on solutions and services.
• Provide valuable insights to the product development and marketing teams to improve ADN Care's service offerings and adapt to emerging market needs.

Technical Skills

1. Corporate Account Management

2. Experience managing large corporate accounts, especially in sectors such as Wellness, Healthcare, Human Resources, B2B Services, Medical Devices, and Technology.

3. Ability to manage accounts with multiple stakeholders and diverse requirements.

4. Negotiation and Sales Closing

5. Advanced negotiation skills to close deals with senior executives and key decision-makers.

6. Strong knowledge of B2B sales techniques and corporate contract negotiation processes.

7. CRM and Account Management Tools

8. Proficiency in CRM platforms such as Salesforce, HubSpot, or similar, for relationship management and account tracking.

9. Ability to analyze client data and leverage analytical tools for strategic decision-making.

10. Executive Presentations

11. Skilled in delivering professional and persuasive solutions to executive audiences.

12. Experienced in creating impactful presentations (PowerPoint, Keynote) and effectively communicating complex proposals.

13. Knowledge of Corporate Wellness Solutions

14. Familiarity with wellness and occupational health solutions, particularly programs such as the
    WellWisher Certification
    , Great Place to Work, or other employee health and wellness services.

15. Understanding of the link between employee health, happiness, and organizational success.

Soft Skills

• Effective Communication:
  Ability to clearly communicate with executive-level stakeholders, adapting style to client and context.
• Strategic Thinking:
  Ability to see the big picture and develop tailored strategies that strengthen long-term relationships.
• Results Orientation:
  Commitment to achieving business outcomes aligned with client goals.
• Active Listening:
  Deep understanding of client needs and the ability to translate them into actionable solutions.
• Long-Term Relationship Building:
  Skill in fostering trust-based relationships with senior executives and decision-makers.
• Teamwork and Collaboration:
  Strong collaboration with internal multidisciplinary teams (marketing, operations, support) to ensure customer success.

Qualifications

• Experience in account management, relationship management, and client-facing roles.
• Strong strategic thinking, planning, and execution skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in business development and sales strategies.
• Ability to work independently and in a hybrid work environment.
• Experience in the corporate wellness or healthcare industry is a plus.
• Bachelor's degree in Business, Sales, Administration, or a related field.
• Minimum of five years of experience in B2B sales, preferably managing large corporate accounts in sectors such as Free Trade Zone companies, Medical Devices, and Technology.
• Strong knowledge of sales techniques and negotiation, with the ability to secure high-value contracts.
• Proven experience using CRM platforms and advanced sales analytics tools.
• Exceptional communication and presentation skills.
• Customer-oriented, with strategic thinking and strong problem-solving abilities.
• Knowledge of corporate wellness and occupational health management is highly desirable.

Company Description

Vocex provides differentiated Internet, IPTV, VoIP, and Telecommunication Solutions with the highest quality fiber optic connections and wireless links. We ensure constant connectivity for our clients through redundant optical fiber rings and multiple international gateways, along with connections to major Data Centers. Our mission is to not only keep your business connected but to support all your technological needs, acting as your strategic ally in telecommunications. We are committed to total connectivity.

Role Description

This is a full-time hybrid role for a Key Account Manager located in San José, with some work from home flexibility. The Key Account Manager will be responsible for managing key accounts, developing and executing business plans, providing excellent customer service, and analyzing data to ensure client satisfaction. Daily tasks include maintaining strong client relationships, identifying new business opportunities, and working closely with internal teams to deliver optimal solutions for key clients.

Qualifications

• Account Management and Key Accounts skills
• Analytical Skills for data-driven decision making
• Customer Service expertise
• Experience in Business Planning
• Strong communication and interpersonal skills
• Ability to work both independently and collaboratively
• Experience in the telecommunications industry is a plus
• Bachelor's degree in Business, Marketing, or related field

Nos encontramos en búsqueda de un/a Key Account Manager (KAM) para unirse a nuestro equipo en Costa Rica y liderar cuentas clave en un portafolio de soluciones tecnológicas de vanguardia asegurando relaciones de largo plazo con clientes clave y generando oportunidades de negocio en soluciones tecnológicas (redes, seguridad, cloud, IoT, data center, colaboración, etc.),.

• Ubicación
  : Costa Rica
• Ser la persona responsable de gestionar, desarrollar y fidelizar las cuentas estratégicas de la empresa,

Qué harás (responsabilidades principales)

• Gestión de cuentas estratégicas
  : construir y mantener relaciones sólidas con ejecutivos de alto nivel en clientes clave.
• Desarrollo de negocio
  : identificar nuevas oportunidades y ampliar la cartera de soluciones y proyectos.
• Consultoría tecnológica
  : entender retos del negocio y traducirlos en soluciones tangibles.
• Planificación de cuentas
  : elaborar Account Plans con metas de corto, mediano y largo plazo.
• Negociación y cierre
  : liderar procesos de negociación, propuestas y contratos de alto valor.
• Coordinación interna
  : colaborar con preventa, ingeniería, servicio al cliente y áreas técnicas.
• Seguimiento postventa
  : asegurar satisfacción, identificar oportunidades de soporte y cross-selling/up-selling.
• ¿Eres Ingeniero/a (Sistemas, Electrónica, Telecomunicaciones) o Administración con especialización en negocios y tecnología. y cuentas con una
  Experiencia min de
  2+ años en roles comerciales B2B (preferiblemente en integradores de tecnología o fabricantes de TI) y cuentas con
  Conocimientos técnicos básicos
  : redes, seguridad, cloud, colaboración, data center, IoT. está puede ser la oportunidad de SER parte de nuestro EQUIPO.

Postulate

We are looking for a Key Account Manager for Air Conditioner, Come and join us

Job Responsibilities:

•Ensure monthly and quarterly targets are achieved

•Listing of core and premium by category

•Develop account profile– key contacts / revenue /competitors

•Deliver action plan by account to achieve target revenues

•Weekly account schedule to review inventory and ad plans

•Provide timely competitive information to head office

•Ensure proper brand message is delivered in all materials i.e. Flyer, ROP, Web, Radio, InStore

•Will contribute to the development of key account sales goals and KPI measures Manage inventory and sellthrough activities

•Gap analysis by major account to find opportunities

•Market analysis worksheet – to be continually updated on monthly basis

•Revenue and share data by category including market trends weekly

•Service related issues

•RA and DOA issues

•Credit related concerns

•Maintain proactive relationship with order fulfilment counterpart

•Do all the paperwork concerning to create new, or renew due accounts.

•Keep tracking delivery dates, by maintaining close contact with the logistics department.

•Create the orders in the system.

Qualifications:

• Spanish and English (Fluent)
• +5 Years of Experience
• Proactive
• Analysis capacity
• Good Office package understanding.

Esta posición tiene como objetivo desarrollar las cuentas de canal moderno otras cadenas, a través de la negociación con asesoría consultiva, con propuestas de valor diferenciadas para nuestros clientes que aseguren un crecimiento en ambas vías. Desarrollarás una categoría con visión estratégica bajo una construcción de marca en la cadena a cargo, que asegure nuestra participación de mercado.

Podrá diseñar, cocrear y plantear planes de negocio en un modelo de liderazgo colaborativo con nuestros clientes.

Si sos una persona con habilidades de liderazgo, pensamiento estratégico, alta capacidad de análisis/asesoría, toma de decisiones sistémica e influyes positivamente en los equipos, esta posición es para vos.

Este puesto, te retará en el fascinante mundo de canal moderno y podrás desarrollar planes para clientes altamente demandantes. Esta posición aportará en tu crecimiento profesional adquiriendo habilidades de asesoría consultiva en un ganar-ganar.

Requisitos:

• Bachillerato en Administración de Empresas, Mercadeo, Ingeniería Industrial o carrera afín
• Al menos 3 años de experiencia previa en puestos de gestión de cuentas clave en empresas de consumo masivo
• Conocimiento avanzado de paquete Office
• Dominio intermedio del idioma Inglés
• Licencia B1 al día y vehículo propio

Habilidades:

• Liderazgo
• Capacidad de análisis
• Comunicación asertiva
• Orientado a resultados
• Capacidad de negociación

Position
: Key Account Manager, Central America

Location
: San Jose, Costa Rica

This is a full-time position based in San Jose, Costa Rica.

At CoreX, we are seeking a dynamic
Key Account Manage
r for San Jose, Costa Rica, with proven experience in the ServiceNow ecosystem.
This individual should excel at navigating the technology sales landscape, especially in selling software products and professional services, and bring a strong track record of success.
We are seeking an individual with a self-motivated attitude who excels in a results-driven environment, values cultural alignment, and consistently exceeds performance targets.

The
Key Account Manager
will drive all aspects of our Services and Products Sales Lifecycle, support marketing and lead generation campaigns, and own Customer Success and Journey for existing clients.

Responsibilities:

• Develop and execute a strategy to drive new business acquisition within the assigned North Latin American region.
• Identify and qualify leads, leveraging a consultative approach to understand client needs and recommend strategic ServiceNow solutions.
• Cultivate strong relationships with channel partners and key decision-makers at prospect organizations.
• Manage the sales cycle from opportunity identification to close, ensuring all documentation and processes are followed meticulously.
• Collaborate effectively with internal teams, including technical resources and account managers, to secure successful deal closure.
• Participate in ongoing sales training and development programs to stay abreast of industry trends and best practices.
• Take on a $3.5M PS/ACV quota and deliver on it.
• Travel to Guadalajara every quarter.

Required Experience and Skills:

• Minimum 5+ years of demonstrably successful experience selling professional services within a technology ecosystem, with a strong preference for ServiceNow experience.
• Proven track record of successfully selling at least or exceeding $3M+ in professional services and software products per year, exceeding sales targets.
• Experience working in a technology channel environment, generating leads, and co-selling through closure with channel partners is a significant plus.
• Excellent communication and interpersonal skills, with the ability to build solid and lasting relationships with clients and internal stakeholders.
• Strategic thinking and analytical abilities to develop and execute deal strategy and opportunity management throughout the sales cycle.
• Intrinsically motivated and results-oriented with a strong work ethic and a drive to achieve ambitious goals.

Benefits:

• Competitive compensation package with a performance-based commission structure.
• Generous paid time off
• Birthday Day off
• Extended Maternity & Paternity Leave
• Career growth opportunities
• Wellness Programs
• Flexible work options

About CoreX

At CoreX, we're on a mission to empower customers to harness the power of ServiceNow, unlocking trapped value in their Business Operations – from Customers and Suppliers to Finance, Supply Chain, and Procurement orgs. Powered by ServiceNow since 2009, we're building a best-of-the-best ecosystem team and uniting talented professionals who want to be part of something special.