225 Ofertas de Account Manager en Costa Rica

Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

Preferred Qualifications

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Support Services Costa Rica SRL - B20

Job ID: A

Account Manager

Remote from Mexico or Costa Rica | High Impact | Payment in USD

Stateside is a nearshore staff augmentation partner helping high-growth U.S. tech companies scale with elite LATAM talent. We're looking for an Account Manager to own and grow relationships with our portfolio clients. You'll be their strategic ally—ensuring value, unlocking growth, and driving long-term success.

About us

• We don't do average.
• We move fast, think big, and play for the team.
• We own outcomes and celebrate wins.
• We challenge the status quo and take smart risks.
• We do what we love and grow through what we do.
• We're building a workplace where talent thrives, leadership is earned, and clients stay for the long haul.

About You

• You're a Relationship-Builder.
  You build trust quickly, ask smart questions, and create real value.
• You're Revenue-Driven.
  You understand how to expand accounts and grow revenue with strategy and precision.
• You Thrive in Ambiguity.
  Entrepreneurial conditions are your playground—you bring structure, clarity, and calm.
• You Deliver Results.
  You're committed to hitting your goals and KPIs and know how to execute consistently.
• You Communicate Like a Pro.
  You know how to make it land, whether it's harsh feedback or executive reporting.
• You're All In.
  You lead with curiosity, bring solutions, not problems, and show up with full accountability.

What You'll Do

1. Be the Voice of the Client:
   Own key client relationships—understand their business priorities, challenges, and success metrics. Deliver a high-touch, proactive experience that drives satisfaction and results.
2. Drive Renewals & Growth:
   Lead the strategy for renewals and upsells. Identify new opportunities and collaborate with Sales to grow revenue across your account portfolio.
3. Build Strategic Partnerships:
   Act as the trusted advisor for client stakeholders, ensuring alignment, clarity, and ongoing engagement across technical and business teams.
4. Collaborate & Deliver:
   Work closely with our delivery team to ensure performance meets (and exceeds) expectations. Champion quality, transparency, and problem-solving.
5. Track & Optimize:
   Own NPS and satisfaction metrics for your accounts. Surface feedback and insights that drive continuous improvement and innovation.
6. Know the Market:
   Stay sharp on tech and staffing trends. Share competitive intelligence and client opportunities with internal stakeholders to stay ahead of the curve.

What You Bring

• 3+ years in client success, sales, or account management roles
• 2+ years of proven success in a B2B customer-facing environment
• Demonstrated experience growing existing accounts and driving renewals
• Background in the tech industry or staff augmentation is a strong plus
• Strong communication, negotiation, and project management skills
• Fluent in English and Spanish
• Comfortable managing multiple large accounts
• Based in Mexico or Costa Rica with occasional travel to the U.S. and quarterly LATAM meetups.

What's In It For You

• Work with top U.S. tech companies
• Join a fast-growing, values-driven company
• Own meaningful client relationships
• International team, async-first culture
• Base compensation plus commissions

Additional Compensation

• Performance-based bonus tied to client retention & growth
• Quarterly company offsite trips
• Monthly wellness stipend
• Learning & development budget
• Access to top-tier coaching & leadership training
• Paid time off + local holidays
• Laptop & remote setup
• Health Insurance

Ready to Join Us?

This is more than an account role—it's a chance to lead, grow, and make your mark on a company that's scaling fast. If you're ready to build real relationships, lead a high-performing team, and help top-tier clients win, we want to meet you. Let's grow Stateside—together.

Stateside is an equal opportunity employer dedicated to a policy of non-discrimination in

employment on any basis, including age, sex, color, race, creed, national origin, religion, marital

status, sexual orientation, political belief, or disability.

By submitting/sharing your application and any personal information via email, you

acknowledge and agree that Stateside may store and process your details, including your CV, in

its Applicant Tracking System (ATS) for recruitment purposes. If you wish to withdraw your

consent and request data removal, please contact

Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

Preferred Qualifications

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Support Services Costa Rica SRL - B20

Job ID: A

El candidato ideal será un ejecutivo con experiencia en generación de oportunidades de venta con nuevos clientes y manteniendo relaciones con los existentes. Este candidato podrá comprender las necesidades de un cliente potencial y ofrecer una solución ideal, asesorándole técnicamente. Este indispensable contar con excelentes habilidades de comunicación, actitud proactiva y de superación de metas planteadas.

Las principales responsabilidades del rol son:

• Planificar, vender y colocar materiales y productos químicos/ plásticos de asignados con los clientes de las industrias relacionadas o respectivas.
• Organizar y controlar las órdenes de pedido de clientes de forma planificada para optimizar los recursos de inventarios locales y en tránsito.
• Administrar el recurso técnico de los proveedores para brindar asesorías al cliente que conduzcan a cerrar ventas, proyectos y ventas.
• Administrar los inventarios locales a través de mínimos de reorden a fin de tener productos disponibles para reabastecer a los clientes.
• Visitar clientes, generar y dar seguimiento a nuevos desarrollos y proyectos con el fin de tener Garantizar y acompañar a los nuevos desarrollos con clientes en coordinación el líder de unidad de negocio.
• Elaboración de presupuesto, seguimiento al cumplimiento de crédito de la cartera y otras asociadas al puesto.

Los requisitos indispensables para el puesto

• Al menos Licenciatura universitaria en Ingeniería Química, Biomédica o carreras afines.
• Fuertes competencias de negociación y comercio. Con conocimiento y experiencia en ventas de materias primas químicas.
• Experiencia en venta B2B
• Conocimiento en comercio internacional, técnica y abastecimiento.
• Dominio del paquete de Microsoft Office (Excell, tablas dinámicas)
• Inglés intermedio (deseable bilingüe) sobre todo para interactuar con los proveedores
• Al menos 5 años de experiencia como asesor técnico comercial en la industria de química, médica, biomédica y/o afines.

The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

PREFERRED QUALIFICATIONS

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

CRI, San Jose

Sales, Advertising, & Account Management

Position Title: ACCOUNT MANAGER – Health Sector

Department:
Commercial & Client Relations

Reports to:
General Management / Commercial Director

Location:
Regenerative, Wellness & Aesthetics Clinic

Position Purpose

The Account Manager is responsible for managing the clinic's client portfolio, building strong and trusted relationships with patients, companies, and strategic partners. This role aims to increase client satisfaction, retention, and growth, with a specialized focus on health, aesthetics, and holistic wellness solutions, aligning each client's needs with the clinic's value proposition.

Main Responsibilities

Client & Sales Management

• Manage and expand the client portfolio within the health, aesthetics, and wellness sectors.
• Identify business opportunities with current patients, new clients, and partner companies (insurance, corporates, wellness partners).
• Achieve sales targets, renewals, and memberships.

Strategic Relationships

• Serve as the primary point of contact between the clinic and corporate or individual clients.
• Design tailored commercial proposals according to client health, aesthetic, and regenerative needs.
• Build long-term relationships with VIP clients and strategic alliances.

Marketing & Business Development

• Support commercial and branding campaigns targeted at health and wellness clients.
• Coordinate events, talks, and loyalty programs.
• Analyze market trends in wellness, aesthetics, and regenerative medicine.

Internal Management

• Collaborate with clinical, administrative, and customer experience teams to ensure service excellence.
• Prepare performance reports (sales, account growth, client satisfaction).
• Train staff on the importance of comprehensive client experience.

Candidate Profile

Education

• Bachelor's Degree in Business Administration, Marketing, Commercial Management, Public Relations, or related fields.
• Certifications in account management, consultative sales, or health/wellness are desirable.

Experience

• 3 to 5 years in commercial, sales, or account management roles (preferably in clinics, hospitals, wellness, aesthetics, or luxury services).
• Proven experience managing corporate and VIP clients.

Technical Skills

• Knowledge of CRM systems and client management processes.
• Proficiency in consultative sales and cross-selling techniques.
• Intermediate to advanced English (preferred).

Soft Skills

• Strong customer and results orientation.
• Empathetic, clear, and persuasive communication skills.
• Effective negotiation and strategic thinking.
• High organizational and follow-up abilities.
• Passion for health, wellness, and healthy lifestyle sectors.

Job Conditions

• Schedule: On-site, with availability to attend events or VIP clients outside regular hours.
• Compensation: Competitive base salary + commissions for sales and client retention.
• Modality: On-site, with the possibility of visiting corporate clients.

Position Title:
Account Manager – Health Sector

Department:
Commercial & Client Relations

Reports to:
General Management / Commercial Director

Location:
Regenerative, Wellness & Aesthetics Clinic

Position Purpose

The Account Manager is responsible for managing the clinic's client portfolio, building strong and trusted relationships with patients, companies, and strategic partners. This role aims to increase client satisfaction, retention, and growth, with a specialized focus on health, aesthetics, and holistic wellness solutions, aligning each client's needs with the clinic's value proposition.

Main Responsibilities

Client & Sales Management

• Manage and expand the client portfolio within the health, aesthetics, and wellness sectors.
• Identify business opportunities with current patients, new clients, and partner companies (insurance, corporates, wellness partners).
• Achieve sales targets, renewals, and memberships.

Strategic Relationships

• Serve as the primary point of contact between the clinic and corporate or individual clients.
• Design tailored commercial proposals according to client health, aesthetic, and regenerative needs.
• Build long-term relationships with VIP clients and strategic alliances.

Marketing & Business Development

• Support commercial and branding campaigns targeted at health and wellness clients.
• Coordinate events, talks, and loyalty programs.
• Analyze market trends in wellness, aesthetics, and regenerative medicine.

Internal Management

• Collaborate with clinical, administrative, and customer experience teams to ensure service excellence.
• Prepare performance reports (sales, account growth, client satisfaction).
• Train staff on the importance of comprehensive client experience.

Candidate Profile

Education

• Bachelor's Degree in Business Administration, Marketing, Commercial Management, Public Relations, or related fields.
• Certifications in account management, consultative sales, or health/wellness are desirable.

Experience

• 3 to 5 years in commercial, sales, or account management roles (preferably in clinics, hospitals, wellness, aesthetics, or luxury services).
• Proven experience managing corporate and VIP clients.

Technical Skills

• Knowledge of CRM systems and client management processes.
• Proficiency in consultative sales and cross-selling techniques.
• Intermediate to advanced English (preferred).

Soft Skills

• Strong customer and results orientation.
• Empathetic, clear, and persuasive communication skills.
• Effective negotiation and strategic thinking.
• High organizational and follow-up abilities.
• Passion for health, wellness, and healthy lifestyle sectors.

Performance Indicators (KPIs)

• Growth in accounts and revenue.
• Client retention and loyalty rate.
• Customer satisfaction level (NPS).
• Participation in corporate events and campaigns.
• Achievement of sales and membership targets.

Job Conditions

• Schedule: On-site, with availability to attend events or VIP clients outside regular hours.
• Compensation: Competitive base salary + commissions for sales and client retention.
• Modality: On-site, with the possibility of visiting corporate clients.

Interested candidates can apply through this LinkedIn job posting or send their CV to

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
The Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.

As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and relentlessly high operational standards. In this role, you will identify and execute opportunities for new selection, fulfillment, traffic and conversion drivers, brand registry, promotions and operational improvement. You will design an end-to-end process to solve this opportunities in a scalable way with the help of Gen AI.

Our Account Managers for Paid Essentials drive Seller business growth by providing customized insights and recommendations, training on Premium Services platform and relevant tools, and delivering a positive experience with our programs. They are agile, inventive advocates for their Sellers' experiences on the Amazon Store. They use root cause analysis and problem-solving skills to address Seller concerns and areas for opportunity. If you are interested in how we are changing the way Mexican companies sell, we are interested in you.

Key job responsibilities

• Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry and competitive environment.
• Train sellers in the use of Premium Services platform and other program's tools.
• Analyze data and trends to identify, action and influence long term in order to maximize potential for your assigned inputs to improve Sellers metrics.
• Oversee key strategic activities that are underway for the Seller, follow up, escalate and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set
• Track metrics to record the success of the Sellers inputs in your scope. Use these metrics to guide your work and uncover hidden areas of opportunity.
• Prepare and deliver business reviews regarding progress and state of health of your inputs.
• Create end-to-end processes to address main opportunities and use Gen AI tools to make it scalable.

A day in the life

• Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
• Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship& Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• 2+ years of sales or account management experience
• Experience analyzing data and best practices to assess performance drivers
• Experience with Excel
• Speak, write, and read fluently in Spanish and English.

Preferred Qualifications

• Gen AI experience (recommended but not required)
• 2+ years of digital advertising and client facing roles experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Account Manager:

Our client, important company dedicated to the Service business area, requires to hire an Account Manager to support various functions including:

● Manage day-to-day communication with a portfolio of restaurants to complete the company´s highest-priority initiatives.

● Negotiate high-impact partnerships in Costa Rica.

● Respond to inbound restaurant support issues and inquiries professionally and compassionately. ● Assist in ongoing technical setup and account changes, while ensuring tools and resources are best utilized and well-understood by our restaurant partners.

● Provide ongoing education to restaurants on products and features.

● Analyze and report restaurant feedback trends to contribute to process and service improvements.

● Work cross-functionally with internal teams & restaurant partners' main stakeholders.

Requirements:

● Bachelor's degree in business administration or engineering.

● 1-3 years of experience, ideally in a similar commercial function and account management.

● Operational and analytical aptitude to help build, inform, and execute on business processes.

● Customer service-related experience.

● Self-starterness, detail-orientation & curiosity.

● Fluency in Spanish and Business English.

Profile: Account Manager

Location: Remote/Work from Home

Shift: 9 am to 5:30 pm EST

DashClicks is a dynamic marketing/SaaS company that offers a comprehensive range of services including organic and paid ads. Our dedicated team of product managers ensures seamless communication and management of client needs through our efficient ticketing system. We are now looking to expand our team with a skilled Media Buyer to help scale our clients' businesses.

We're seeking a skilled and strategic Account Manager with strong digital marketing experience to join our team. This role is central to our updated Account Management strategy and requires deep expertise in Meta Ads (Facebook/Instagram), Google Ads, and SEO. The ideal candidate will act as the key liaison between our agency and clients, ensuring success and growth through expert marketing execution, outstanding communication, and relationship-building.

Responsibilities:

Client Relationship Management:

• Manage client communication with a focus on results-driven digital marketing strategies (SEO, Meta Ads, Google Ads).
• Lead regular client meetings/interactions to review campaign progress and identify new opportunities.
• Educate clients on marketing best practices and platform features to enhance their campaigns.
• Respond promptly and professionally to client queries via chat, email, or call.
• Identify client goals and deliver customized strategies aligned with their business objectives.
• Drive client retention and satisfaction by identifying upsell opportunities.
• Negotiate agreements and maintain detailed records of sales and communications.
• Create business plans to meet predetermined goals and performance quota

Product & Platform Expertise

• Become a subject matter expert on the company's platform and solutions.
• Showcase the product to prospects and conduct discovery to understand their needs.
• Maintain awareness of evolving software features and updates to guide clients effectively.
• Support clients in maximizing the use and value of platform features.
• Clearly communicate technical specifications of the software to clients as needed.

Internal Collaboration

• Collaborate closely with internal marketing, product, and creative teams to deliver exceptional service.
• Update internal stakeholders on customer insights, feedback, and any ongoing technical concerns.
• Follow up with clients to ensure all technical issues are resolved in a timely manner.
• Share recurring product issues, feature requests, and workaround solutions with the team.
• Gather and relay client feedback to relevant departments to inform product and service improvements.
• Analyze and report product malfunctions for resolution and process refinement.

Performance Monitoring & Reporting

• Monitor campaign and platform performance metrics to assess effectiveness.
• Prepare detailed reports and dashboards with data-driven recommendations.
• Conduct customer research to align solutions with market needs.
• Stay informed on industry trends, platform updates, and competitor activity to drive strategic insights.

Project Management

• Independently manage tasks using the company's project management tools.
• Track deadlines, prioritize deliverables, and ensure seamless workflow execution.

Requirements:

• 5+ years of strong background in digital marketing with deep expertise in SEO, Meta Ads, and Google Ads ideally within a marketing agency in a client facing role.
• Excellent communication and presentation skills, with the ability to build and maintain strong client relationships with a customer-centric mindset.
• Proficiency with marketing tools, CRMs, and project management software.
• Strong organizational, people, time management, and multitasking skills.
• Self-starter with the ability to work both independently and collaboratively.
• Must have strong interpersonal and problem-solving skills to effectively manage client needs and foster team collaboration.
• Strategic thinker with a solid business acumen and a results-driven approach.
• Strong understanding of market research, sales, and negotiation principles.
• Enthusiastic and passionate about marketing, eager to stay updated on trends and contribute to team and client growth.

How to Apply:

If you are a motivated and results-driven Account Manager with a passion for digital marketing, we would love to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to and keep the subject line as "Account Manager Application" or you can apply here as well.

What do we bring to the table?

• Competitive base pay and benefits package with exciting growth plans.
• A chance to work with professionals across various areas of expertise on a product loved by 30,000+ marketing agencies worldwide.
• 8 hours a day & 5 days a week working structure.
• A chance to learn & grow in a fast-paced environment, driving transformational growth for our brand.
• Fully remote work offers you the chance to balance your professional and personal life.

This job can be searched as Facebook Ads, Performance Marketing, META Ads, Paid Ads Jobs.

Job Type: Full-time

Pay: ₡3, ₡6,000.00 per month

Application Question(s):

• How many years of work experience do you have as an Account Manager?
• How many years of work experience do you have with Google Ads?
• How many years of work experience do you have with Facebook Ads?
• How many years of work experience do you have with SEO?
• How many years of work experience do you have with Client Handling?
• Do you possess the high-level English proficiency required to perform this job?
• Are you comfortable working in a permanent remote setup?
• This role requires working 9:00 AM–5:30 PM Eastern Time. Please confirm you can work this schedule.
• We must fill this position urgently. Can you start immediately?
• If you must, how many days of notice period are you required to serve?
• What is your current/last hourly pay in US$ / CRC?
• What is your expected hourly pay in US$ / CRC?